•ALWAYS review this Owner's Manual
for important safety information.
As with other vehicles with features for
off-road use, failure to operate all-wheel
drive models correctly may result in loss of
control or an accident. Be sure to read
“Driving safety precautions” in the “Start-
ing and driving” section of this manual.
ON-PAVEMENT AND OFF-ROAD
DRIVING
This vehicle will handle and maneuver differ-
ently from an ordinary passenger car be-
cause it has a higher center of gravity for
off-road use. As with other vehicles with
features of this type, failure to operate this
vehicle correctly may result in loss of control
or an accident.
For additional information, refer to “On-
pavement and off-road driving precau-
tions”, “Avoiding collision and rollover” and
“Driving safety precautions” in the “Starting
and driving” section of this manual.
MODIFICATION OF YOUR
VEHICLE
This vehicle should not be modified. Modifi-
cation could affect its performance, safety
or durability and may even violate govern-
mental regulations. In addition, damage or
performance problems resulting from modi-
fications may not be covered under INFINITI
warranties.
WARNING
Installing an aftermarket On-Board Diag-
nostic (OBD) plug-in device that uses the
port during normal driving, for example re-
mote insurance company monitoring, re-
mote vehicle diagnostics, telematics or en-
gine reprogramming, may cause
interference or damage to vehicle systems.
We do not recommend or endorse the use
of any aftermarket OBD plug-in devices,
unless specifically approved by INFINITI.
The vehicle warranty may not cover dam-
age caused by any aftermarket plug-in
device.
WHEN READING THE MANUAL
This manual includes information for all fea-
tures and equipment available on this model.
Features and equipment in your vehicle may
vary depending on model, trim level, options
selected, order, date of production, region or
availability. Therefore, you may find informa-
tion about features or equipment that are not
included or installed on your vehicle.
All information, specifications and illustra-
tions in this manual are those in effect at the
time of printing. INFINITI reserves the right
to change performance, design or compo-
nent suppliers without notice and without
obligation.
From time to time, INFINITI may update or
revise this manual to provide Owners with
the most accurate information currently
available. Please carefully read and retain
with this manual all revision updates sent to
you by INFINITI to ensure you have access to
accurate and up-to-date information regard-
ing your vehicle. Current versions of vehicle
Owner’s Manuals and any updates can also
be found in the Owner section of the
INFINITI website at https://
owners.infinitiusa.com/owners/navigation/
manualsandGuides. If you have questions
concerning any information in your Owner’s
WARNING
To avoid personal injury, keep your hands,
fingers and head away from the sunshade
arm, the arm rail and sunshade inlet port.
NOTE
The following notes cover situations where
strong sun shining on the roof of the vehicle
causes the area around the sunshade motor
to reach high temperatures:
•If the temperature of the sunshade motor
reaches a value between 185 °F (85 °C)
and 212 °F (100 °C), “restricted mode” is
enabled, and the sunshade will only be
allowed to CLOSE.
•If the temperature of the sunshade motor
exceeds 212 °F (100 °C), the sunshade will
not operate.
Opening and closing
Manual control:
To close the sunshade, press and hold the
“CLOSE” side of the switch
1To stop the
sunshade from closing fully, release the
switch. To open the sunshade press and hold the
“OPEN” side of the switch
2To stop the
sunshade from opening fully, release the
switch.
Automatic operation:
To fully open or close the sunshade auto-
matically, press briefly on the open or close
side of the switch and then release. To stop
the sunshade from opening or closing, press
either side of the switch.
Auto-reverse function:
When the control unit detects something
caught by the sunshade, the sunshade will
open automatically.
NOTE
The auto-reverse function remains active
whether the sunshade is being closed manu-
ally or automatically. If the battery cable is disconnected, the clock
will need to be re-adjusted to the correct
time.
ADJUSTING TIME
Set the time using the INFINITI controller and
the [Settings] menu available in the central
display (see "Clock settings" in the "4. Display
screen, heater and air conditioner, and audio
system" section).
NOTE
On vehicles fitted with a navigation system,
the clock is automatically updated via GPS.
The initial clock setting may be incorrect.
NSD659
CLOCK
Instruments and controls2-77
ADDITIONAL SYSTEM
INFORMATION
System Start-Up
Due to the large number of features and
capabilities that the INFINITI InTouch system
needs to load on start-up, it may take up to a
minute for all functions (such as Apps) to be
available. The system will display the mes-
sage indicating that the application is loading
during this time. During the start-up period,
hard button controls for audio will become
available before start-up is complete. Fea-
tures will become available in the following
order.
•Audio volume and music playback
•Audio Full Screen Access
•Full App Availability – System will display
the message indicating the completion of
the application loading process.
System Response Delay
INFINITI InTouch uses an operating system
like those found on many computers, tablets
and cell phones. Like these devices, process-
ing speed may vary, and system response
delays or resets may occur intermittently.
This does not indicate a malfunction, and
further information on system operation can
be found below. In most situations, simply waiting a few mo-
ments longer should be sufficient for the
pending operations to complete.
If the system temporarily does not respond to
commands, the system can be easily reset.
Simply push down the Audio Power knob for
at least 5 seconds. The system will turn off
and restart.
After restart, all functions should be avail-
able.
•Audio will resume, but if you were using
Bluetooth® Audio or an Audio App, the
connection may need to be re-established.
•If a navigation route was set, the route
should resume automatically (models with
navigation system).
•If a phone call was in progress, the call may
be temporarily transferred back to the
handset.
System Reset
As noted above, intermittent system resets
may occur during normal operation. You may
also wish to reset the system if you find that a
particular feature is not loading or respond-
ing. Often, a quick system reset will resolve
any issue you may be experiencing. After re-
start, all functions will be available as de-
scribed above. System Updates
Like many digital devices, the INFINITI
InTouch system is designed to allow for soft-
ware updates as enhancements are devel-
oped and additional features added. If you
have questions about system performance, it
is recommended you contact your INFINITI
retailer to ensure that your vehicle has had
the latest available software installed.
Operating Tips
INFINITI InTouch provides several methods
of operation to suit your preferences. The
following are suggested operating tips.
•Operating the INFINITI Controller, Steer-
ing Wheel Controls, or other controls too
quickly can cause a lag between the con-
trol and the display. Operate the controls
carefully and allow the system to respond
to your request.
•INFINITI recommends using Voice Recog-
nition whenever possible to select options
while driving. Some touch screen function-
ality is intentionally unavailable during
driving. Please view the available voice
commands by pushing <
>on the steer-
ing wheel and then selecting a category on
the display.
4-16Display screen, heater and air conditioner, and audio system
CAUTION
•To use Mobile Apps, the INFINITI
InTouch App must be installed and run-
ning on the compatible smartphone.
This App can be downloaded from the
iTunes APP Store or the Google Play
store.
•Mobile Apps also require an active sub-
scription and valid INFINITI Owner Por-
tal account. Please see
www.infinitiusa.com/InfinitiInTouch/
support/ (for United States) or
www.infiniti.ca/InfinitiInTouch (for
Canada) for more information
•Communication fees may be charged
depending on the contents of the con-
tract between the user and the cellular
phone carrier.
•Before using this service, some applica-
tions may require individual subscrip-
tions.
•For some applications, the system may
not support all functions of the applica-
tions that are installed on your smart-
phone. Additionally, due to service pro-
vider policies, the contents of
application services may be changed or
terminated.
•If the smartphone is outside the net-
work range, some functions cannot be
used.
•While driving, some operations are lim-
ited in order to prevent distracting the
driver. While driving, avoid looking at
the display.
•Before changing ownership of the ve-
hicle, delete application data (Email
data, etc.) stored on the in-vehicle de-
vice. It is also recommended that you call
your INFINITI customer center to notify
them of change of ownership.
•Some application services may be sub-
ject to change or be terminated without
prior notice.
USING APPLICATIONS
NOTE
To use Apps functions on models without
navigation system, please complete the cal-
endar setting from Clock setting screen.
"Clock settings" in the "5. Starting and driving"
section
Main operation
Push
MAJOR APPS AVAILABLE FOR
USE IN THIS SYSTEM
The major applications currently available for INFINITI InTouch are introduced here.
Note that the applications are subject to updates and changes.
AppsDescriptions
[Maintenance Note] You can check maintenance items inside the vehicle at your convenience.
[Calendar]* (if equipped) The day's schedule can be checked. The schedule in the [Calendar] works with web-based services.
[Email]* (if equipped) The Email account you use can also be accessed through the vehicle system. You will be informed when
a new incoming message is received. This application works with web-based services.
[Compass]
(models with navigation system) The current traveling direction of the vehicle is shown in various kinds of skins.
Accurate information cannot be provided if GPS position information cannot be obtained.
[Clock] [Clock] shows the current time in various kinds of skins.
Mobile Apps Many popular applications you usually use on your smartphone can also be used in your vehicle.
After registering a subscription in “INFINITI InTouch Apps” you can use these applications by operating
the in-vehicle display.
Applications such as Facebook, etc.
*: Requires an account to be set up. To use [Calendar], [Email] and Mobile Apps, INFINITI InTouch Apps must be downloaded to your
smartphone.
WARNING
•Look at the display screen only briefly
while driving. Keep your eyes on the
road. Inattentive driving may lead to a
crash resulting in serious injuries or
death. NOTE
When Email service and calendar schedule
information are displayed on the in-vehicle
display, the system controls the display
based on the in-vehicle profiles (user ID and
password). Therefore, users are required to
create a profile to make use of Email and
calendar services. IMPORTANT:
A PIN code can be used so that other people
cannot see your Email and calendar apps.
When the engine is turned OFF and then ON
again, the PIN code has to be entered.
After the PIN code is entered, regardless of
whether your smartphone is connected to
the vehicle or not, Email and calender apps
will be viewable until the engine is turned
Display screen, heater and air conditioner, and audio system4-103
CUSTOMER ASSISTANCE
For assistance or inquiries about Infiniti InTouch, or to order updated map data for the navigation system (if equipped), it is recommended you
contact an INFINITI retailer.
SYSTEM UNIT
Liquid crystal display
SymptomPossible causePossible solution
The screen is too dark. The cabin temperature is too low.Wait until the cabin temperature becomes
moderate.
Screen brightness is set to the maximum darkness. Adjust the brightness setting of the screen. "Screen settings" earlier in this section
The screen is too bright. Screen brightness is set to the maximum
brightness. Adjust the brightness setting of the screen.
"Screen settings" earlier in this section
A small black spot or a small bright spot appears on the screen. This is a phenomenon typical to liquid crystal
displays. This is not a malfunction.
A dot or stripe pattern appears on the screen. Electromagnetic waves that are generated from neon billboards, high voltage electric power
cables, ham radios or other radio devices equipped to other vehicles may adversely affect the screen. This is not a malfunction.
Image lag appears on the screen. Phenomenon typical of liquid crystal displays. This is not a malfunction.
Image motion displayed on the screen is slow. The cabin temperature is below 32 °F (0 °C). Wait until the in-cabin temperature rises to above 32 °F (0 °C).
When looking at the screen from an angle, the screen lightens or darkens. This is a phenomenon typical to liquid crystal
displays. Adjust the brightness setting of the screen.
"Screen settings" earlier in this section
TROUBLESHOOTING GUIDE
4-124Display screen, heater and air conditioner, and audio system