2018 INFINITI Q70 HYBRID key

48INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS
ROADSIDE ASSISTANCE
As part of the Infiniti Total Ownership
Experience® , Roadside Assistance is available
to you, 24 hours a day, 365 days a year, for
emergency roadside assistance should the
need arise for any of the following items:
• Mechanical Breakdown
• Flat Tire
• Accident/Collision (One-way tow – loaner vehicle not included)
• Out of Gas
• Lock-out service
• Dead 12V Battery
All Roadside Assistance services are provided
exclusively by Cross-Country Motor Club,
Inc., Boston, Massachusetts 02155, except
in Alaska, California, Oregon, Wisconsin and
Wyoming, where services are provided by
Cross-Country Motor Club of California, Inc.,
Boston, Massachusetts 02155.
HOW TO USE ROADSIDE ASSISTANCEShould one of the disablements listed
above occur, simply call the toll free number,
1-800-662-6200, and advise the Roadside
Assistance Representative of your name, the
vehicle identification number (VIN) of your car,
your location, and the nature of the problem.
(When travelling in Canada call 1-800-835-
0221.) The VIN can be found imprinted on
a plate affixed to the upper dashboard on
the driver’s side of your Infiniti. The VIN is
also printed on the permanent Infiniti Total Ownership
® Program card which will be sent
to you approximately 6 weeks after purchase
of your new Infiniti.
COVERAGERoadside Assistance is provided for all Infiniti
vehicles from the date the vehicle is delivered
to the first retail buyer or otherwise put into
use, whichever is earlier, for a period of 48
months, without regard to mileage.
Roadside Assistance is available to anyone
operating the Infiniti vehicle with the
authorization of the owner. [For purpose of
Roadside Assistance benefits, “owner” includes
the lessee of a leased vehicle.] These services
are transferable with the resale of the vehicle
for the time remaining on the original Infiniti
new vehicle limited warranty coverage period.
Roadside Assistance is available throughout
the Continental United States and Canada.
ON-SITE AND TOWING SERVICEDepending on the type of vehicle problem you
are experiencing, the Roadside Assistance
Representative will determine the appropriate
roadside assistance and/or flatbed (towing)
service to be dispatched. In most cases, minor
disablement services such as flat tire change,
lock-out service, out-of-gas delivery, etc., can
be performed onsite so that you can be on
the road again as soon as possible. There is
no charge for the dispatch of onsite or towing
service. Any charges for the replacement of
keys, gas or non-warranty items will be your
responsibility at the time of the repair or
service. Whenever possible, flatbed (towing) service
will be dispatched for mechanical disablements
or accident/ collisions which render the vehicle
inoperative. There is no charge for the towing
service. Roadside Assistance will arrange to
transport the vehicle to the nearest Infiniti
retailer , if one is located within 250 miles,
or to another authorized alternate service
facility. Warranty covered repairs will be
provided for under the terms of the applicable
express Infiniti limited warranty. However, any
nonwarranty or accident/collision repairs will
be your responsibility.
NOTE: You may be required to sign a receipt at
the time of disablement to acknowledge receipt
of the Roadside Assistance service rendered.
EXCLUSIONSRoadside Assistance is not a warranty and
is not provided under any Infiniti or Nissan
warranty,
but is a service which is provided
to you as part of the Infiniti Total Ownership
Experience
® to minimize any unforeseen
vehicle operation inconvenience. Potential
liability is expressly limited to the cost of
the listed benefits and does not extend to
incidental or consequential damages such
as loss of use inconvenience, loss of pay, or
commercial loss.
Roadside Assistance benefits exclude any
costs related to repairs, parts replacement,
labor, etc. which are incurred as a result of
accident/collision, vehicle abuse, racing,
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50INFINITI ELITE EXTENDED PROTECTION PLAN
LONG TERM PROTECTION FOR
YOUR INFINITI...
For extra peace of mind, you can choose from
a full suite of Infiniti Elite® Assurance Products
to protect your investment in new or pre-
owned Infiniti vehicles, including: Extended
Protection Plan, Prepaid Maintenance Plan,
Tire & Wheel Protection Plan, Theft Protection
Plan, Key Replacement Plan, and our bundled
Platinum Protection Plan that provides Tire
and Wheel Road Hazard Protection, Paintless
Dent Repair Windshield Repair and Emergency
Roadside Assistance.
Backed by Infiniti and designed exclusively for
Infiniti owners, our Extended Protection Plan
and Prepaid Maintenance Plan are available
in a variety of coverage levels and time and
mileage intervals, enabling you to customize
a plan to suit your personal driving habits and
length of ownership. Infiniti Elite
® Assurance
Products provide you with quality long-term
protection and enhanced peace of mind. Just a few of its major features:
1.
With Infiniti Elite
® Extended Protection
Plan, you can choose coverage for up to 8
years/120,000 miles to help guard against
rising repair costs.
2. Repairs are performed at participating Infiniti retailers throughout the U.S.,
excluding U.S. Territories. Repairs at these
retailers are performed by factory-trained
technicians using Genuine Infiniti or Infiniti-
approved new or remanufactured parts
to maintain your vehicle in top running
condition.
3. Payment-free service, other than your
deductible (if applicable). retailers are paid
directly by Infiniti.
4. All Infiniti Elite
® Extended Protection Plans
are transferable to subsequent owners, thus
ensuring flexibility of your investment and
helping to enhance the resale value of your
Infiniti.
5. Customer assistance is available throughout the U.S. at any Infiniti retailer, or by calling
1-800-662- 6200. 6. 0% financing is
available for qualified applicants for
Extended Protection Plans and Prepaid
Maintenance Plans.
YOU SIMPLY CAN’T GET BETTER
LONG-TERM PROTECTION FOR
YOUR MONEY THAN WITH INFINITI
ELITE
®!For details, please contact your authorized
Infiniti retailer, visit infinitiusa.com or complete
the attached business reply card (no postage
necessary) and mail it to:
Infiniti Elite
® Protection Program Headquarters
P.O. Box 685004
Franklin, TN 37068-9965
We will send you a complete information packet
— the quicker you act, the sooner you can enjoy
the full protection of an Infiniti Elite
® service
contract.
NOTE: Infiniti Elite
® service contracts for
Infiniti vehicles can only be purchased from an
authorized Infiniti retailer. Vehicles in-service
less than 6 months and have less than 6,000
miles are eligible for a new Infiniti Elite
® service
contract. Pre-owned plans are available at the
time of sale for vehicles within ten (10) model
years and fewer than 100,000 actual vehicle
miles, or post-sale if the vehicle is still under
the factory New Vehicle Powertrain Limited
Warranty (6 years/70,000 miles). See your
local Infiniti retailer for details.
Elite Protection Program®