2018 HONDA HR-V audio

216
uuError MessagesuPandora®*
Troubleshooting
Pandora®*
Error MessageCauseSolution
The connected USB device has
a problem.
See Owner’s ManualThe overcurrent protection
feature of the system stops
supplying power to USB because
an incompatible device is
connected.An incompatible device is connected. Disconnect the device, and
turn the audio system off and on. Do not reconnect the device that
caused the error.
Pandora App version is not
supportedThe Pandora version is not
supported.The Pandora version is not supported. Update to the latest version.
Unable to save bookmark.The bookmark operation is
failed.The commanded operation failed. Try again later.
Pandora system maintenance.The Pandora server is in
maintenance.The Pandora server is in maintenance. Try again later.
* Not available on all models

218
uuError MessagesuiPod/USB Flash Drive
Troubleshooting
iPod/USB Flash Drive
Error MessageCauseSolution
The connected USB device has
a problem.
See Owner’s ManualThe USB connector error occurs.●Disconnect the iPod or the USB device from the USB connector,
and reconnect them.
●Turn the audio system off, and turn it on again pressing the
(Audio Power) Button.
●Set the Power Mode to OFF, and then turn the mode ON or
ACCESSORY.
If the error persists, contact your dealer.
The iPod cannot be
authenticated.
An unsupported format device is
connected.Check a supported format of the USB device.
The iPod version is not
supported.Update your iPod to the latest version.
A connected device is not
compatible with the USB
connector.Connect a device compatible with the USB connector.
2USB Flash Drives P. 157
Unplayable FileThe music files in the USB flash
drive are not compatible.Check the compatible files.
The format of music files is not
appropriate.Change the format of music files.
Copyright errorWMA and ACC files protected by digital rights management (DRM)
cannot be played.

220
uuError MessagesuSmartphone Connection
Troubleshooting
Smartphone Connection
Error MessageCauseSolution
This Smartphone is not
supported.
Smartphone is not compatible
Unable to start the app.
When safe, please check your
mobile device.
Lost communication with
smartphoneYour phone is not compatible.Your phone is not compatible with the system. Visit:●U.S.: automobiles.honda.com/handsfreelink/●Canada: www.handsfreelink.ca
Unable to start the app.
When safe, please check your
mobile device.
One or more of the required
HondaLink apps are not
installed. Please download
from the App Store
Lost communication with
smartphoneThe cable is not connected.Try connecting your smartphone again. To view connection
information:
●U.S.: automobiles.honda.com/handsfreelink/●Canada: www.handsfreelink.ca
The smartphone is not
connected properly.
Appears when the HondaLink
app is not installed in your
smartphone.Install the HondaLink app in your smartphone. For more
information visit:
●U.S.: www.hondalink.com●Canada: www.honda.ca/hondalink
Unable to connect to mobile
device using Bluetooth.
Please check Settings in the
Audio Unit.Appears when your phone is not
paired with the system.Make sure that Bluetooth® function is turned ON in the system and
your phone, and try pairing it again.
2Pairing a Phone P. 170

222
Reference Information
System Initialization
The navigation system must be initialized if
power to the navigation system is
interrupted for any reason (e.g., the battery
was disconnected).
Entering the Security Code
Find the navigation system’s security code
and serial number label in your Owner’s
Manual kit. Do not store the label in your
vehicle. If you lose the label, you must first
retrieve the serial number, and then obtain
the code. You can find out about your serial
number and security code from a dealer.
1.Set the power mode to ON, and turn on
the audio system.
2.Press and hold the audio system power
button for more than two seconds.
uThe system is reactivated when the
system’s control unit recognizes that
the system is in your vehicle. If the
control unit fails to recognize, Enter
Code appears on the navigation
screen.
3.Enter the security code.
uIf you do not enter the security code
correctly after 10 tries, leave the
system for one hour before trying
again, or visit a dealer to have the
system reset.
In the U.S., you can register the security
code on Honda Owners
(owners.honda.com). To find information
on how to retrieve the serial number and
obtain the code, visit
radio-navicode.honda.com.Acquiring GPS Information
Depending on the length of time the power
was interrupted, your system may require
GPS initialization.
If initialization is not necessary, the system
proceeds directly to the Startup
Confirmation screen.
If the system fails to locate a sufficient
number of satellites to locate your position
within 10 minutes, the following screen is
displayed.

224
Reference Information
System Limitations
GPS
The signals received from GPS satellites are
extremely weak (less than a millionth of the
strength of a local FM station) and require
an unobstructed view of the sky. The GPS
antenna is located in the dashboard. The
signal reception can easily be interrupted or
interfered with by the following:
• Metallic window tint on the front or side
windows
• Cell phones, PDAs, or other electronic
devices docked in a cradle or lying loose
on the dashboard
• Remote starters or “hidden” vehicle
tracking systems mounted near the
navigation unit
• Audio electronic devices mounted near
the navigation unit
• Trees, tall buildings, freeway overpasses,
tunnels, or overhead electrical power
wires
GPS is operated by the U.S. Department of
Defense. For security reasons, there are
certain inaccuracies built into GPS for which
the navigation system must constantly
compensate. This can cause occasional positioning errors of up to several hundred
feet.
Address Calculation
The destination icon shows only the
approximate location of a destination
address. This occurs if the number of
possible addresses is different from the
number of actual addresses on a block. For
example, the address 1425 on a 1400 block
with 100 possible addresses (because it is
followed by the 1500 block) will be shown a
quarter of the way down the block by the
system. If there are only 25 actual addresses
on the block, the actual location of address
1425 would be at the end of the block.
Database
The digitized map database reflects
conditions as they existed at various points
in time before production. Accordingly,
your database may contain inaccurate or
incomplete data or information due to the
passage of time, road construction,
changing conditions, or other causes.
For example, some places/landmarks may
be missing when you search the database
because the name was misspelled, the place
was improperly categorized, or a place/
landmark is not yet in the database. This is
also true for police stations, hospitals, and
other public institutions. Do not rely on the
navigation system if you need law
enforcement or hospital services. Always
check with local information sources.

243
Voice Commands
Voice Commands.................................. 244
General Commands ............................. 244
Voice Portal Commands ....................... 244
Navigation Commands ......................... 244
Information Commands ....................... 246
Climate Control Commands ................. 247
Audio Commands ................................ 247
Phone Commands................................ 250
On-Screen Commands ......................... 250
Spelling Assistance ............................... 250
List of Categories.................................. 254

244
Voice Commands
Voice Commands
General Commands
The system accepts these commands on any
screen.
Voice Help*
Display navigation (equivalent to Navi)
Display map
Display menu (equivalent to MENU)
Display information (equivalent to Info)
Display phone screen (equivalent to
Phone)
Display audio screen (equivalent to
Audio)
Display clock
Display wallpaper
Display Voice Portal
Display home (equivalent to HOME)
Display setting (equivalent to Settings)
Trip computer
Cancel
Back (equivalent to BACK)
What is today’s date?
What time is it?
* This command displays available
commands for current screen.
Voice Portal Commands
The system accepts these commands on the
Voice Portal screen.
Phone Call
Music Search
Voice Help
Address
Place Name*
More Destination Methods
* This command is available only when
you select English for the system
language on U.S. models. In other case,
Find Nearest POI Category is displayed.
Navigation Commands
The system accepts these commands on a
map/guidance screen.
Display current location (shows current
latitude, longitude, and elevation)
Display/Hide (specify icon type):
ATM
gas station
restaurant
post office
■Map Display Commands
grocery store
lodging (hotel, motel)
parking garage
parking lot
school
hospital
freeway exit information
traffic*
traffic speeds*
traffic icons*
Go home 1
Go home 2
Register the current location (stores
current location in the Address Book)
* These commands are only available in
certain areas.

247
uuVoice CommandsuClimate Control Commands
Continued
Voice Commands
Climate Control Commands
The system accepts these commands on
most screens.
Climate control automatic (maintains
selected temperature)
Climate control on
*1
Climate control off*1
Air conditioner on*1
Air conditioner off*1
Climate control defrost on*1
Climate control defrost off*1
Rear defrost on*1
Rear defrost off*1
Climate control fresh air
Climate control recirculate
Climate control vent
Climate control bi-level (vent and floor)
Climate control floor
Climate control floor and defrost
Fan speed up
Fan speed down
Fan speed # (#: 1 to 7)
Temperature # degrees (#: 57 to 87 °F/15
to 29 °C)
Driver temperature # degrees (#: 57 to 87
°F/15 to 29 °C)Passenger temperature # degrees (#: 57
to 87 °F/15 to 29 °C)
*
Temperature up
Temperature down
Driver Temperature up
Driver Temperature down
Passenger temperature up
*
Passenger temperature down*
Temperature max heat
Temperature max cool
*1: These commands toggle the function
on and off, so the command may not
match your intended action.
Audio Commands
The system accepts these commands on
most screens.
Audio on
*1
Audio off*1
Radio on*1
Radio off*1
Radio select FM
Radio select AM
Radio tune to # FM (#: frequency, e.g.,
95.5)
Radio tune to # AM (#: frequency, e.g.,
1020)
Radio seek up
Radio seek down
Radio next station
Radio preset # (#: 1 to 12)
Radio FM preset # (#: 1 to 12)
Radio AM preset # (#: 1 to 6)
Radio scan
*1
Turn on XM radio*
Radio select XM*
XM channel (channel name)*
XM channel # (#: 0 to 255)*
XM channel up*
■Radio Commands
* Not available on all models