2018 GMC TERRAIN emergency towing
[x] Cancel search: emergency towingPage 375 of 408
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
374 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 L. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
Page 378 of 408
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
Customer Information 377
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
373.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
Page 399 of 408
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
398 Index
Driving (cont'd)Hill and Mountain Roads . . . . . . 179
If the Vehicle is Stuck . . . . . . . . . 180
Loss of Control . . . . . . . . . . . . . . . 173
Off-Road . . . . . . . . . . . . . . . . . . . . . 174
Off-Road Recovery . . . . . . . . . . . 173
Vehicle Load Limits . . . . . . . . . . . 181
Wet Roads . . . . . . . . . . . . . . . . . . . 178
Winter . . . . . . . . . . . . . . . . . . . . . . . . 179
Driving the Vehicle . . . . . . . . . . . . . . . . 2
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 162
E
Electric Parking Brake . . . . . . . . . . 210
Electric Parking Brake Light . . . . 130
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 257
Electrical System
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 293
Fuses and Circuit Breakers . . . 292
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 296
Overload . . . . . . . . . . . . . . . . . . . . . 292
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 298 Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . 384
Engine Air Cleaner/Filter . . . . . . . . . . . . . 274
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 127
Compartment Overview . . . . . . . 264
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 124
Cooling System . . . . . . . . . . . . . . . 276
Drive Belt Routing . . . . . . . . . . . . 368
Exhaust . . . . . . . . . . . . . . . . . . . . . . 196
Heater . . . . . . . . . . . . . . . . . . . . . . . . 191
Oil Life System . . . . . . . . . . . . . . . 273
Oil Pressure Light . . . . . . . . . . . . 133
Overheating . . . . . . . . . . . . . . . . . . 280
Power Messages . . . . . . . . . . . . . 142
Running While Parked . . . . . . . . 197
Starting . . . . . . . . . . . . . . . . . . . . . . . 188
Engines Diesel Fuel . . . . . . . . . . . . . . . . . . . 238
Entry Lighting . . . . . . . . . . . . . . . . . . . 157
Equipment, Towing . . . . . . . . . . . . . 256
Event Data Recorders . . . . . . . . . . 381
Exhaust Fluid Diesel . . . . . . . . . . . . . . . . . . . . . . . . 198
Exit Lighting . . . . . . . . . . . . . . . . . . . . 157
Extended Parking . . . . . . . . . . . . . . . 196 Extender, Seat Belt . . . . . . . . . . . . . . 74
Exterior Lamp Controls . . . . . . . . . 151
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 158
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 13
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Replacement (Fuel) . . . . . . . . . . . 246
Filter, Engine Air Cleaner . . . . . . . . . . . 274
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 153
Flashers, Hazard Warning . . . . . . 154
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 320 Changing . . . . . . . . . . . . . . . . . . . . . 329
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 349
Fluid
Automatic Transmission . . . . . . 274
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 283
Diesel Exhaust . . . . . . . . . . . . . . . . . 27
Washer . . . . . . . . . . . . . . . . . . . . . . . 282
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 155
Folding Mirrors . . . . . . . . . . . . . . . . . . 49
Folding Seatback . . . . . . . . . . . . . . . . 64
Forward Automatic Braking . . . . . 231
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 228
Page 403 of 408
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
402 Index
OnStar Connections . . . . . . . . . . . . 386
OnStar Diagnostics . . . . . . . . . . . . . 388
OnStar Emergency . . . . . . . . . . . . . 384
OnStar Navigation . . . . . . . . . . . . . . 385
OnStar Overview . . . . . . . . . . . . . . . 383
OnStar Security . . . . . . . . . . . . . . . . 385
OperationFog Lamps . . . . . . . . . . . . . . . . . . . 155
Ordering Service Publications . . . . . . . . . . 378
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . .114
Overheating, Engine . . . . . . . . . . . . 280
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 192
Shifting Out of . . . . . . . . . . . . . . . . 193
Parking Brake and P (Park)Mechanism Check . . . . . . . . . . 286
Extended . . . . . . . . . . . . . . . . . . . . . 196
Over Things That Burn . . . . . . . 196
Parking Assist . . . . . . . . . . . . . . . . . . 223
Parking or Backing Assistance Systems . . . . . . . . . . 223 Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 126
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Passenger Sensing System . . . . . 82
Perchlorate Materials Requirements, California . . . . . . 261
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 142
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 39
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Outlets . . . . . . . . . . . . . . . . . . . . . . . .114
Protection, Battery . . . . . . . . . . . . 158
Retained Accessory (RAP) . . . 192
Seat Adjustment . . . . . . . . . . . . . . . . 58
Windows . . . . . . . . . . . . . . . . . . . . . . . 51
Pregnancy, Using Seat Belts . . . . 74
Privacy Vehicle Data Recording . . . . . . . 381
Program
Courtesy Transportation . . . . . . 375
Proposition 65 Warning,
California . . . . . . . . . . . .260, 284, 335, Back Cover
R
Radio Frequency Statement . . . . 379
Reading Lamps . . . . . . . . . . . . . . . . . 156
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 65Heated . . . . . . . . . . . . . . . . . . . . . . . . . 68
Rear Vision Camera (RVC) . . . . . 223
Rear Window Washer/Wiper . . . . 112
Rearview Mirrors . . . . . . . . . . . . . . . . 50 Automatic Dimming . . . . . . . . . . . . . 50
Reclining Seatbacks . . . . . . . . . . . . . 59
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 361
Records Maintenance . . . . . . . . . . . . . . . . . . 364
Recreational Vehicle Towing . . . . 339
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 373
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 29
Remote Vehicle Start . . . . . . . . . . . . 35
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 87
Maintenance . . . . . . . . . . . . . . . . . . 362
Replacing Airbag System . . . . . . . . 87
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . 100
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 75