GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
26 In Brief
2. Press and holdVfor several
seconds while the Oil Life
display is active to reset the Oil
Life system.
3. REMAINING OIL LIFE 100% will be displayed when the oil
life system is successfully
reset.
The oil life system can also be reset
as follows: 1. Place the ignition in Service Mode. See Ignition Positions
0 186.
2. Display REMAINING OIL LIFE on the DIC menu. See Driver
Information Center (DIC) 0136.
3. Fully press and release the accelerator pedal three times
within five seconds.
4. If the display changes to 100%, the system is reset.
See Engine Oil Life System 0273.Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.
Avoid fast starts and accelerate
smoothly.
. Brake gradually and avoid
abrupt stops.
. Avoid idling the engine for long
periods of time.
. When road and weather
conditions are appropriate, use
cruise control.
. Always follow posted speed
limits or drive more slowly when
conditions require.
. Keep vehicle tires properly
inflated.
. Combine several trips into a
single trip.
. Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size. .
Follow recommended scheduled
maintenance.Diesel Particulate Filter
The engine is equipped with a
Diesel Particulate Filter (DPF) that
will filter or trap particulates. The
DPF is under the vehicle in the
exhaust system.
Depending on a number of factors
monitored by the engine computer,
the DPF will need to be cleaned of
accumulated solids. When a
cleaning is needed, the engine
computer will initiate a cleaning
action by warming the exhaust gas
temperature. This feature has been
designed to operate automatically,
with limited operator involvement or
awareness.
Cleaning the DPF (Exhaust
Filter)
While the DPF cleaning is
automatically controlled by the
engine computer, the vehicle will
need to operate continuously for
approximately 25 minutes and at
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
200 Driving and Operating
warning indication. If DEF is added
before the EXHAUST FLUID
EMPTY REFILL NOW message
appears, it may take several km/mi
for the DIC message to update.
If the vehicle speed has been
limited and DEF has been added, it
may take up to 30 seconds after
engine start with the vehicle
stopped for the EXHAUST FLUID
EMPTY REFILL NOW message to
clear. If the vehicle is driven prior to
the DIC message clearing, the
vehicle speed will still be limited.
If the DIC message clears while
driving, the speed limitation will be
removed gradually.
If DEF is added under freezing
conditions, additional time may be
required to remove speed limitations
and may require less fluid to fill the
DEF tank.
The following actions describe
strategies required by the U.S.
Environmental Protection Agency
(EPA) and the California Air
Resource Board (CARB). The DEF
messages relate to these strategies.The DIC message EXHAUST
FLUID RANGE: XXXX km (mi)
displays at approximately 1 600 km
(1,000 mi) of fluid range remaining.
This message appears again at
approximately 500 km (300 mi) of
remaining range before the exhaust
fluid tank becomes empty.
Below 500 km (300 mi) of range
remaining, these messages will
appear every time the vehicle is
started.
Below 121 km (75 mi) of range
remaining, the DIC message
EXHAUST FLUID LOW SPEED
LIMITED SOON displays. This
message will display every time the
vehicle is started.
If these warnings are ignored and
the DEF tank becomes empty, the
DIC message EXHAUST FLUID
EMPTY REFILL NOW - 563 KM
(350 MI) UNTIL 104 KM/H (65 MPH)
MAX SPEED displays. The
displayed mileage will decrease as
driving continues. A warning light
also comes on.
When the mileage countdown is
zero, the DIC message EXHAUST
FLUID EMPTY REFILL NOW -
TRANSITIONING TO 104 KM/H
(65 MPH) MAX SPEED displays.
A warning light and a chime also
come on. Vehicle speed will be
reduced to a maximum speed limit
of 104 km/h (65 mph).
After the transition to 104 km/h
(65 mph) is complete, the DIC
message EXHAUST FLUID EMPTY
REFILL NOW - SPEED LIMITED
TO 104 KM/H (65 MPH)
–120 KM
(75 MI) UNTIL 88 KM/H (55 MPH)
MAX SPEED displays. The
displayed mileage will decrease as
driving continues. A warning light
and a chime also come on.
When the mileage countdown is
zero, the DIC message EXHAUST
FLUID EMPTY REFILL NOW -
TRANSITIONING TO 88 KM/H
(55 MPH) MAX SPEED displays.
A flashing warning light and a chime
also come on. Vehicle speed will be
reduced to a maximum speed limit
of 88 km/h (55 mph).
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
Driving and Operating 201
After the transition to 88 km/h
(55 mph) is complete, the DIC
message EXHAUST FLUID EMPTY
REFILL NOW - SPEED LIMITED
TO 88 KM/H (55 MPH)–120 KM
(75 MI) UNTIL 8 KM/H (5 MPH) MAX
SPEED displays. The displayed
mileage will decrease as driving
continues. A flashing warning light
and a chime also come on.
When the mileage countdown is
zero, the DIC message EXHAUST
FLUID EMPTY REFILL NOW -
TRANSITIONING TO 8 KM/H
(5 MPH) MAX SPEED displays.
A flashing warning light and a chime
also come on. Vehicle speed will be
reduced to a maximum speed limit
of 8 km/h (5 mph).
After the transition to 8 km/h (5 mph)
is complete, the DIC message
EXHAUST FLUID EMPTY REFILL
NOW - SPEED LIMITED TO 8 KM/H
(5 MPH) displays. A flashing
warning light and a chime also
come on. Add at least 7.6 L (2 gal) of fluid to
release the vehicle from speed
limitation from a very low or empty
tank. The capacity of the DEF tank
is 18.5 L (4.9 gal).
See
Diesel Exhaust Fluid (DEF)
Warning Light 0134 and
Recommended Fluids and
Lubricants 0361.
Exhaust Fluid Quality Poor
Use only exhaust fluid that is GM
approved, or fluid containing the API
certified or ISO 22241 label.
All DEF has an expiration date.
If the system detects poor quality,
or contaminated or diluted DEF, the
DIC message EXHAUST FLUID
QUALITY POOR - SEE OWNERS
MANUAL NOW –160 KM (99 MI)
UNTIL 104 KM/H (65 MPH) MAX
SPEED displays. The displayed
mileage will decrease as driving
continues. A warning light also
comes on. Adding fresh DEF to the
system may resolve the problem,
depending on several factors. If the DIC message persists, see your
dealer or additional DIC messages
may display.
When the mileage countdown is
zero, a DIC message EXHAUST
FLUID QUALITY POOR - SEE
OWNERS MANUAL NOW -
TRANSITIONING TO 104 KM/H
(65 MPH) MAX SPEED displays.
A warning light and a chime also
come on. Vehicle speed will be
reduced to a maximum speed limit
of 104 km/h (65 mph).
After the transition to 104 km/h
(65 mph) is complete, the DIC
message EXHAUST FLUID
QUALITY POOR - SEE OWNERS
MANUAL NOW - SPEED LIMITED
TO 104 KM/H (65 MPH)
–120 KM
(75 MI) UNTIL 88 KM/H (55 MPH)
MAX SPEED displays. The
displayed mileage will decrease as
driving continues. A warning light
and a chime also come on.
When the mileage countdown is
zero, the DIC message EXHAUST
FLUID QUALITY POOR - SEE
OWNERS MANUAL NOW -
TRANSITIONING TO 88 KM/H
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
202 Driving and Operating
(55 MPH) MAX SPEED displays.
A flashing warning light and a chime
also come on. Vehicle speed will be
reduced to a maximum speed limit
of 88 km/h (55 mph).
After the transition to 88 km/h
(55 mph) is complete, a DIC
message EXHAUST FLUID
QUALITY POOR - SEE OWNERS
MANUAL NOW - SPEED LIMITED
TO 88 KM/H (55 MPH)–120 KM
(75 MI) UNTIL 8 KM/H (5 MPH) MAX
SPEED displays. The displayed
mileage will decrease as driving
continues. A flashing warning light
and a chime also come on.
When the mileage countdown is
zero, a DIC message EXHAUST
FLUID QUALITY POOR - SEE
OWNERS MANUAL NOW -
TRANSITIONING TO 8 KM/H
(5 MPH) MAX SPEED displays.
A flashing warning light and a chime
also come on. Vehicle speed will be
reduced to a maximum speed limit
of 8 km/h (5 mph).
After the transition to 8 km/h (5 mph)
is complete, a DIC message
EXHAUST FLUID QUALITY POOR - SEE OWNERS MANUAL NOW -
SPEED LIMITED TO 8 KM/H
(5 MPH) displays. A flashing
warning light and a chime also
come on.
Service Exhaust Fluid System
If a problem occurs with the DEF
system, the DIC message SERVICE
EXHAUST FLUID SYSTEM - SEE
OWNERS MANUAL NOW
–160 KM
(99 MI) UNTIL 104 KM/H (65 MPH)
MAX SPEED displays. The
displayed mileage will decrease as
driving continues. A warning light
also comes on. In some cases this
message will clear itself, indicating
that the DEF system was able to
correct the condition. If the DIC
message persists, see your dealer
or additional DIC messages may
display.
When the mileage countdown is
zero, the DIC message SERVICE
EXHAUST FLUID SYSTEM - SEE
OWNERS MANUAL NOW -
TRANSITIONING TO 104 KM/H
(65 MPH) MAX SPEED displays.
A warning light and a chime also come on. Vehicle speed will be
reduced to a maximum speed limit
of 104 km/h (65 mph).
After the transition to 104 km/h
(65 mph) is complete, a DIC
message SERVICE EXHAUST
FLUID SYSTEM - SEE OWNERS
MANUAL NOW - SPEED LIMITED
TO 104 KM/H (65 MPH)
–120 KM
(75 MI) UNTIL 88 KM/H (55 MPH)
MAX SPEED displays. The
displayed mileage will decrease as
driving continues. A warning light
and a chime also come on.
When the mileage countdown is
zero, the DIC message SERVICE
EXHAUST FLUID SYSTEM - SEE
OWNERS MANUAL NOW -
TRANSITIONING TO 88 KM/H
(55 MPH) MAX SPEED displays.
A flashing warning light and a chime
also come on. Vehicle speed will be
reduced to a maximum speed limit
of 88 km/h (55 mph).
After the transition to 88 km/h
(55 mph) is complete, the DIC
message SERVICE EXHAUST
FLUID SYSTEM - SEE OWNERS
MANUAL NOW - SPEED LIMITED
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
Driving and Operating 203
TO 88 KM/H (55 MPH)–120 KM
(75 MI) UNTIL 8 KM/H (5 MPH) MAX
SPEED displays. The displayed
mileage will decrease as driving
continues. A flashing warning light
and a chime also come on.
When the mileage countdown is
zero, the DIC message SERVICE
EXHAUST FLUID SYSTEM - SEE
OWNERS MANUAL NOW -
TRANSITIONING TO 8 KM/H
(5 MPH) MAX SPEED displays.
A flashing warning light and a chime
also come on. Vehicle speed will be
reduced to a maximum speed limit
of 8 km/h (5 mph).
After the transition to 8 km/h (5 mph)
is complete, the DIC message
SERVICE EXHAUST FLUID
SYSTEM - SEE OWNERS
MANUAL NOW - SPEED LIMITED
TO 8 KM/H (5 MPH) displays.
A flashing warning light and a chime
also come on.
Service Emission System
If a problem occurs with the vehicle
emission system, the DIC message
SERVICE EMISSION SYSTEM - SEE OWNERS MANUAL NOW
–
282 KM (175 MI) UNTIL 104 KM/H
(65 MPH) MAX SPEED displays.
The displayed mileage will decrease
as driving continues. In some cases
this message will clear itself,
indicating that the emission system
was able to correct the condition.
If the DIC message persists, see
your dealer or additional DIC
messages may display.
When the mileage countdown is
zero, the DIC message SERVICE
EMISSION SYSTEM - SEE
OWNERS MANUAL NOW -
TRANSITIONING TO 104 KM/H
(65 MPH) MAX SPEED displays.
A chime also comes on. Vehicle
speed will be reduced to a
maximum speed limit of 104 km/h
(65 mph).
After the transition to 104 km/h
(65 mph) is complete, the DIC
message SERVICE EMISSION
SYSTEM - SEE OWNERS
MANUAL NOW - SPEED LIMITED
TO 104 KM/H (65 MPH) –120 KM
(75 MI) UNTIL 88 KM/H (55 MPH)
MAX SPEED displays. The displayed mileage will decrease as
driving continues. A chime also
comes on.
When the mileage countdown is
zero, the DIC message SERVICE
EMISSION SYSTEM - SEE
OWNERS MANUAL NOW -
TRANSITIONING TO 88 KM/H
(55 MPH) MAX SPEED displays.
A chime also comes on. Vehicle
speed will be reduced to a
maximum speed limit of 88 km/h
(55 mph).
After the transition to 88 km/h
(55 mph) is complete, the DIC
message SERVICE EMISSION
SYSTEM - SEE OWNERS
MANUAL NOW - SPEED LIMITED
TO 88 KM/H (55 MPH) displays.
A chime also comes on.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
262 Vehicle Care
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records0364.
Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
To open the hood:
1. Pull the hood release lever with
this symbol on it. It is on the
lower left side of the instrument
panel between the door and
the steering wheel.
2. Go to the front of the vehicle tofind the secondary hood
release handle. The handle is
under the front edge of the
hood near the center. Push the
handle to the right and raise
the hood.3. Release the hood prop from itsretainer, located above the
radiator. Securely place the
hood prop into the slot on the
underside of the hood.
To close the hood:
1. Before closing the hood, be sure all the filler caps are
properly installed.
2. Lift the hood to relieve pressure on the hood prop.
Remove the hood prop from
the slot on the underside of the
hood and return the prop to its
retainer. The prop rod must
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
Vehicle Care 273
containing used engine oil. See the
manufacturer's warnings about the
use and disposal of oil products.
Used oil can be a threat to the
environment. If you change your
own oil, be sure to drain all the oil
from the filter before disposal. Never
dispose of oil by putting it in the
trash or pouring it on the ground,
into sewers, or into streams or
bodies of water. Recycle it by taking
it to a place that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on a combination of factors which
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.When the system has calculated
that oil life has been diminished, it
indicates that an oil change is
necessary. A CHANGE ENGINE
OIL SOON message comes on.
Change the oil as soon as possible
within the next 1 000 km (600 mi).
It is possible that, if driving under
the best conditions, the oil life
system may indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system must
be reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. To reset the
system:
1. Display REMAINING OIL LIFE on the DIC menu. See Driver
Information Center (DIC) 0136.
2. Press and hold
Vfor several
seconds while the Oil Life
display is active to reset the Oil
Life system.
3. REMAINING OIL LIFE 100% will be displayed when the oil
life system is successfully
reset.
The oil life system can also be reset
as follows: 1. Place the ignition in Service Mode. See Ignition Positions
0 186.
2. Display REMAINING OIL LIFE on the DIC menu. See Driver
Information Center (DIC) 0136.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
370 Customer Information
resolved by your dealership without
further help, in the U.S., call
1-800-462-8782. In Canada, call
General Motors of Canada
Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage.
When contacting GMC, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first. STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line Program to
enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you. You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Blvd.
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
STEP THREE
—Canadian
Owners : In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One