ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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United States of America DOT
Tire Identification Number
(TIN)
United States of America, and
Canada Federal regulations
require tire manufacturers to place
standardized information on the
sidewall of all tires. This
information identifies and
describes the fundamental
characteristics of the tire and also
provides a United States of
America DOT Tire Identification
Number for safety standard
certification and in case of a recall.
This begins with the letters DOT
and indicates that the tire meets
all federal standards. The next
two numbers or letters are the
plant code designating where it
was manufactured, the next two
are the tire size code and the last
four numbers represent the week
and year the tire was built. For
example, the numbers 317 mean
the 31st week of 1997. After 2000
the numbers go to four digits. For
example, 2501 means the 25th
week of 2001. The numbers in
between are identification codes
used for traceability. This
information is used to contact
customers if a tire defect requires
a recall.
Location of the Tire Label
You will find a Tire Label
containing tire inflation pressure
by tire size and other important
information located on the B-Pillar
or the edge of the driver's door.
Inflating the Tires WARNING: Under-inflation
is the most common cause of tire
failures and may result in severe
tire cracking, tread separation or
blowout, with unexpected loss of
vehicle control and increased risk
of injury. Under-inflation increases
sidewall flexing and rolling
resistance, resulting in heat
buildup and internal damage to
the tire. It also may result in
unnecessary tire stress, irregular
wear, loss of vehicle control and
accidents. A tire can lose up to
half of its air pressure and not
appear to be flat!
Safe operation of your vehicle
requires that the tires are correctly
inflated.
Every day before you drive, check
the tires. If one looks lower than
the others, use a tire gauge to
check pressure of all tires and
adjust if required.
At least once a month and before
long trips inspect each tire
including the spare tire. Check the
tire pressure with a tire pressure
gauge. Inflate all tires to the
correct inflation pressure.
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1. Drive your vehicle above 20 mph
(32 km/h) for at least two minutes and
then park in a safe location where you
can easily get to all four tires and have
access to a tire inflation pump.
2. Switch the ignition off.
3. Switch the ignition on with the engine off.
4. Turn the hazard flashers on then off three times, this must be completed
within 10 seconds. If the reset mode
has been entered successfully, the horn
will chirp once and the system indicator
will flash. If this does not occur, repeat
the procedure from step 2. If after
repeated attempts to enter the reset
mode, the horn does not chirp and the
system indicator does not flash, have
your vehicle checked by an authorized
dealer as soon as possible.
5. Train the system sensors in the tires using the following reset sequence
starting with the left front tire and
following a clockwise order: Left front,
right front, right rear, left rear.
6. Remove the valve cap from the valve stem on the left front tire. Decrease the
air pressure until the horn chirps.
Note: The single horn chirp confirms that
the sensor identification code has been
learned by your vehicle for this position. If a
double horn chirp is heard, the reset
procedure was unsuccessful and must be
repeated.
7. Remove the valve cap from the valve stem on the right front tire. Decrease
the air pressure until the horn chirps.
8. Remove the valve cap from the valve stem on the right rear tire. Decrease the
air pressure until the horn chirps. 9. Remove the valve cap from the valve
stem on the left rear tire. Decrease the
air pressure until the horn chirps.
Training is complete when the horn
chirps after the last system sensor (left
rear) has been trained and the system
indicator stops flashing.
10. Switch the ignition off. If two short horn chirps are heard, the reset
procedure was unsuccessful and
must be repeated.
Note: If after repeating the procedure two
short horn chirps are heard again, have your
vehicle checked by an authorized dealer as
soon as possible.
11. Set all four tires to the correct pressure
See Maintenance (page
229). or the tire inflation pressure label
(located on the edge of driver door or
the B-Pillar).
CHANGING A ROAD WHEEL WARNING:
Do not use tire sealants
as they may damage the tire pressure
monitoring system. WARNING:
If the tire pressure
monitor sensor becomes damaged it may
not function.
Note: The tire pressure monitoring system
indicator light will illuminate when the spare
tire is in use. To restore the full function of
the monitoring system, all road wheels
equipped with tire pressure monitoring
sensors must be mounted on this vehicle.
If you get a flat tire while driving, do not
apply the brake heavily. Instead, gradually
decrease your speed. Hold the steering
wheel firmly and slowly move to a safe
place on the side of the road.
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Have a flat serviced by an authorized
dealer in order to prevent damage to the
system sensors See Tire Pressure
Monitoring System (page 287). Replace
the spare tire with a road tire as soon as
possible. During repairing or replacing of
the flat tire, have the authorized dealer
inspect the system sensor for damage.
Dissimilar Spare Wheel and Tire
Assembly Information WARNING:
Failure to follow these
guidelines could result in an increased risk
of loss of vehicle control, injury or death.
If you have a dissimilar spare wheel and
tire, then it is intended for temporary use
only. This means that if you need to use it,
you should replace it as soon as possible
with a road wheel and tire assembly that
is the same size and type as the road tires
and wheels that were originally provided
by Ford. If the dissimilar spare tire or wheel
is damaged, it should be replaced rather
than repaired.
A dissimilar spare wheel and tire assembly
is defined as a spare wheel and tire
assembly that is different in brand, size or
appearance from the road tires and wheels
and can be one of three types:
1. T-type mini-spare:
This spare tire
begins with the letter T for tire size and
may have Temporary Use Only molded in
the sidewall.
2. Full-size dissimilar spare with label
on wheel:
This spare tire has a label on
the wheel that states: THIS WHEEL AND
TIRE ASSEMBLY FOR TEMPORARY USE
ONLY.
When driving with one of the dissimilar
spare tires listed above, do not: •
Exceed
50 mph (80 km/h).
• Load the vehicle beyond maximum
vehicle load rating listed on the Safety
Compliance Label.
• Tow a trailer.
• Use snow chains on the end of the
vehicle with the dissimilar spare tire.
• Use more than one dissimilar spare tire
at a time.
• Use commercial car washing
equipment.
• Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires
listed above at any one wheel location can
lead to impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability.
3. Full-size dissimilar spare without
label on wheel
When driving with the full-size dissimilar
spare wheel and tire assembly, do not:
• Exceed
70 mph (113 km/h).
• Use more than one dissimilar spare
wheel and tire assembly at a time.
• Use commercial car washing
equipment.
• Use snow chains on the end of the
vehicle with the dissimilar spare wheel
and tire assembly.
The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
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2. Install all of the lug nuts and partially
tighten them in the sequence shown.
3. Lower your vehicle and remove the vehicle jack.
4. Fully tighten all of the lug nuts in the sequence shown.
5. Install the wheel trim. Note:
Make sure that the cones on the lug
nuts are against the wheel.
Note: Alloy wheel lug nuts are suitable for
use on a steel spare wheel.
Note: If the spare wheel is not the same
type and size as your vehicle road wheel
replace it as soon as possible.
Note: Check the lug nuts for correct
tightness and check the tire pressure as
soon as possible.
Stowing the Wheel and Vehicle
Jack
Note: Do not raise the spare wheel bracket
without a wheel attached. Damage to the
winch mechanism could occur.
1. Attach the spare wheel bracket to the wheel using the retaining nut.
2. Slide the cable through the slot and attach the spare wheel bracket to the
winch.
3. Rotate the cable through 90 degrees and lower the cable end cover.
4. Insert the flat end of the lug wrench into the socket. Turn it clockwise until
you feel a strong resistance. Make sure
the wheel is secure.
5. Stow the vehicle jack, jack handle and lug wrench in their correct locations
and secure them with the straps.
TECHNICAL SPECIFICATIONS
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1
2 3
4
5
6
2
3
4
5
Automatic Transmission.............................151
Automatic Transmission Adaptive
Learning............................................................. 154
Brake-Shift Interlock......................................... 153
If Your Vehicle Gets Stuck in Mud or Snow.................................................................. 154
SelectShift Automatic ™
Transmission................................................... 152
Understanding the Positions of Your Automatic Transmission.............................. 151
Automatic Transmission Fluid Check............................................................240
Autowipers.......................................................83
Auxiliary Power Points................................122
12 Volt DC Power Point...................................... 122
AC Power Point.................................................... 122
Locations................................................................ 122
Auxiliary Switches
.......................................455
B
Battery See: Changing the 12V Battery..................... 244
Bonnet Lock See: Opening and Closing the Hood..........229
Booster Seats..................................................33 Types of Booster Seats...................................... 34
Bottle Holder
..................................................125
Brake Fluid Check.........................................241
Brakes
...............................................................156
General Information.......................................... 156
Breaking-In.......................................................191
Bulb Specification Chart...........................253
C
Capacities and Specifications - 3.2L Power Stroke Diesel..................................313
Capacities.............................................................. 313
Specifications...................................................... 314
Capacities and Specifications - 3.5L Ecoboost™..................................................316
Alternative Engine Oil for Extremely Cold Climates........................................................... 320
Capacities.............................................................. 317
Specifications...................................................... 318Capacities and Specifications -
3.7L
..................................................................321
Alternative Engine Oil for Extremely Cold
Climates........................................................... 324
Capacities.............................................................. 321
Specifications...................................................... 322
Capacities and Specifications
...............305
Cargo Lamps...................................................88
Switching the Cargo Lamps Off..................... 88
Switching the Cargo Lamps On..................... 88
Car Wash See: Cleaning the Exterior............................... 261
Catalytic Converter - 3.5L/3.7L................142 On-Board Diagnostics System...................... 142
Changing a Bulb...........................................249 Central High Mounted Brake Lamp............252
Front Clearance Lamp...................................... 251
Headlamp............................................................. 249
Interior Lamp....................................................... 252
License Plate Lamp........................................... 252
Reading Lamps................................................... 253
Rear Lamps........................................................... 251
Side Direction Indicator.................................... 251
Sun Visor Mirror Lamp..................................... 253
Changing a Fuse...........................................227 Fuses....................................................................... 227
Changing a Road Wheel...........................292 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 293
Front Jacking Points......................................... 298
Installing a Road Wheel.................................. 302
Locking Lug Nuts............................................... 294
Rear Jacking Points........................................... 299
Removing a Road Wheel................................. 301
Removing a Wheel Trim.................................. 299
Stowing the Wheel and Vehicle Jack.........303
Vehicle Jack......................................................... 296
Vehicles With a Spare Wheel....................... 294
Changing the 12V Battery.........................244 Removing the Battery...................................... 244
Replacing the Battery...................................... 246
Changing the Engine Air Filter - 3.2L Power Stroke Diesel.................................255
Changing the Engine Air Filter - 3.5L Ecoboost™.................................................256
Changing the Engine Air Filter - 3.7L..................................................................257
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