
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) ....................203
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
204
Getting Assistance Outside the U.S. and Canada .......................................................
204
Ordering Additional Owner's Literature .......................................................................
206
Reporting Safety Defects (U.S. Only) .......................................................................
206
Reporting Safety Defects (Canada Only) .......................................................................
206
Fuses
Fuse Box Locations ...................................
208
Fuse Specification Chart - 3.2L Power Stroke Diesel ............................................
208
Fuse Specification Chart - 3.5L Ecoboost™/3.7L ......................................
217
Changing a Fuse ..........................................
227
Maintenance
General Information ..................................
229
Opening and Closing the Hood .............
229
Under Hood Overview - 3.2L Power Stroke Diesel ............................................
230
Under Hood Overview - 3.5L Ecoboost™ ........................................................................\
.
231
Under Hood Overview - 3.7L ...................
232
Engine Oil Dipstick - 3.2L Power Stroke Diesel ...........................................................
233
Engine Oil Dipstick - 3.5L Ecoboost™ ........................................................................\
234
Engine Oil Dipstick - 3.7L .........................
234
Engine Oil Check .........................................
234
Changing the Engine Oil and Oil Filter ........................................................................\
235
Oil Change Indicator Reset .....................
235
Engine Cooling Fan - Diesel ....................
236
Engine Cooling Fan - E85/Gasoline .....
236
Engine Coolant Check ..............................
236
Automatic Transmission Fluid Check ........................................................................\
240 Brake Fluid Check
........................................
241
Power Steering Fluid Check .....................
241
Washer Fluid Check ...................................
242
Draining the Fuel Filter Water Trap - 3.2L Power Stroke Diesel ..............................
242
Fuel Filter - Gasoline .................................
244
Changing the 12V Battery ........................
244
Checking the Wiper Blades ....................
246
Changing the Front Wiper Blades ........
246
Adjusting the Headlamps ........................
247
Removing a Headlamp ............................
248
Changing a Bulb .........................................
249
Bulb Specification Chart ..........................
253
Changing the Engine Air Filter - 3.2L Power Stroke Diesel ..............................
255
Changing the Engine Air Filter - 3.5L Ecoboost™ ...............................................
256
Changing the Engine Air Filter - 3.7L .....
257
Drive Belt Routing - 3.2L Power Stroke Diesel ..........................................................
258
Drive Belt Routing - 3.5L Ecoboost™/ 3.7L ...............................................................
258
Vehicle Care
Cleaning Products .....................................
260
Cleaning the Exterior ..................................
261
Waxing ............................................................
262
Cleaning the Engine ...................................
262
Cleaning the Windows and Wiper Blades ........................................................................\
263
Cleaning the Interior ..................................
263
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
265
Repairing Minor Paint Damage .............
265
Cleaning the Wheels .................................
266
Vehicle Storage ...........................................
266
Wheels and Tires
General Information ..................................
268
Tire Care .........................................................
269
Using Winter Tires ......................................
286
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Brake fluid - non petroleum
based
Brake system
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
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Normally, it illuminates until the engine is
cranked and automatically turns off if no
malfunctions are present. However, if after
15 seconds it flashes eight times, this
indicates that your vehicle is not ready for
Inspection and Maintenance (I/M) testing.
See Engine Emission Control (page 141).
Fasten Seatbelt Warning Lamp
It illuminates and a chime
sounds until you fasten the
seatbelts.
Headlamp High Beam Indicator It illuminates when you switch
the headlamp high beam on.
Lamps on Indicator It illuminates when you switch
the headlamp low beam or the
side and rear lamps on.
Lane Departure Warning Indicator It illuminates when you switch
the system off.
It illuminates when the system
is not available and may indicate that the
system requires service. Have your vehicle
checked as soon as possible.
Low Fuel Level Warning Lamp If it illuminates when you are
driving, refuel as soon as
possible.
Low Tire Pressure Warning Lamp
(If Equipped) It illuminates if the tire pressure
in one or more tires is below the
correct tire pressure. If it does not illuminate when you switch
the ignition on, or flashes when the engine
is running, this indicates a malfunction.
Have your vehicle checked as soon as
possible. See Tire Pressure Monitoring
System (page 287).
Low Washer Fluid Level Warning
Lamp It illuminates when the washer
fluid is low.
Message Center Indicator It illuminates when a new
message is stored in the
information display.
The indicator is red or amber depending
on the severity of the condition and it
remains on until the condition is resolved.
See
Information Messages (page 103).
Oil Pressure Warning Lamp WARNING: If it illuminates when you
are driving do not continue your journey,
even if the oil level is correct. Have your
vehicle checked. If it illuminates when the engine
is running this indicates a
malfunction. Stop your vehicle
as soon as it is safe to do so and switch the
engine off.
Check the engine oil level. If the oil level is
sufficient, this indicates a system
malfunction. Have your vehicle
immediately checked.
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Engine
Action
Message
Have your vehicle checked as soon as possible.
Engine fault Service now
Displays when the engine temperature is too high. Stop your
vehicle as soon as it is safe to do so, switch the engine off
and allow it to cool. If the problem persists, have your vehicle
checked as soon as possible.
High engine temperature
Stop safely
See Engine Coolant Check (page 236).
Lighting Action
Message
Displays if a brake lamp bulb fails.
Brake lamp Bulb fault
See
Lighting (page 85).
Displays if a low beam bulb fails.
Low beam Bulb fault
See
Lighting (page 85).
Displays if an electrical malfunction occurs with the headlamp
system. Have your vehicle checked as soon as possible.
Headlamp fault Service
required
Maintenance Action
Message
Displays when the engine oil life is depleted and your vehicle
requires an oil change.
Oil change required
See
Engine Oil Check (page 234).
Displays if the system detects there is excess water in the
fuel filter.
Water detected in fuel
Service required
See
Draining the Fuel Filter Water Trap (page 242).
Displays if the brake fluid level is low or if there is a brake
system fault. Have your vehicle checked immediately.
Brake fluid level low
Service now
See
Brake Fluid Check (page 241).
Displays when the washer fluid is low and needs to be refilled.
Washer fluid level low
See
Washer Fluid Check (page 242).
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4.
Turn the key to the on position and wait
until the glow plug indicator lamp turns
off.
5. Turn the key to the start position to start your vehicle.
6. Release the key.
SWITCHING OFF THE ENGINE
Vehicles With a Turbocharger WARNING: Do not switch the engine
off when it is running at high speed. If you
do, the turbocharger will continue running
after the engine oil pressure has dropped
to zero. This will lead to premature
turbocharger bearing wear.
Release the accelerator pedal. Wait until
the engine has reached idle speed and then
switch it off.
ENGINE BLOCK HEATER (If
Equipped) WARNING:
Failure to follow engine
block heater instructions could result in
property damage or serious personal injury. WARNING:
Do not use your heater
with ungrounded electrical systems or
two-pronged adapters. There is a risk of
electrical shock. WARNING:
Do not fully close the
hood, or allow it to drop under its own
weight when using the engine block heater.
This could damage the power cable and
may cause an electrical short resulting in
fire, injury and property damage. Note:
The heater is most effective when
outdoor temperatures are below
0°F
(-18°C).
The heater acts as a starting aid by
warming the engine coolant. This allows
the climate control system to respond
quickly. The equipment includes a heater
element (installed in the engine block) and
a wire harness. You can connect the
system to a grounded 120-volt AC
electrical source.
We recommend that you do the following
for a safe and correct operation:
• Use a 16-gauge outdoor extension cord
that is product certified by
Underwriter ’s Laboratory (UL) or
Canadian Standards Association
(CSA). This extension cord must be
suitable for use outdoors, in cold
temperatures, and be clearly marked
Suitable for Use with Outdoor
Appliances. Do not use an indoor
extension cord outdoors. This could
result in an electric shock or become a
fire hazard.
• Use as short an extension cord as
possible.
• Do not use multiple extension cords.
• Make sure that when in operation, the
extension cord plug and heater cord
plug connections are free and clear of
water. This could cause an electric
shock or fire.
• Make sure your vehicle is parked in a
clean area, clear of combustibles.
• Make sure the heater, heater cord and
extension cord are firmly connected.
• Check for heat anywhere in the
electrical hookup once the system has
been operating for approximately 30
minutes.
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Biodiesel
You may operate your vehicle on diesel
fuels containing up to 20% biodiesel, also
known as B20.
Biodiesel fuel is a chemically converted
product from renewable fuel sources, such
as vegetable oils, animal fats and waste
cooking greases.
To help achieve acceptable engine
performance and durability when using
biodiesel in your vehicle:
•
Confirm the biodiesel content of the
fuel to be B20 (20% biodiesel) or less
by checking the label on the fuel pump.
• Only use biodiesel fuel of good quality
that complies with applicable industry
standards ASTM D975 for diesel and
ASTM D7467 for B6-B20 blends.
• Follow the recommended service
maintenance intervals. See Normal
Scheduled Maintenance (page 462).
• Do not store biodiesel fuel in the fuel
tank for more than one month.
• Do not use raw oils, fats or waste
cooking greases.
System Messages Action and Description
Message
Consider changing brands
or reducing biodiesel
content if you have cold
temperature fuel gelling
issues or this message
frequently appears.
Fuel Pres-
sure Low
Use of biodiesel in concentrations greater
than 20% may cause damage to your
vehicle, including engine or exhaust
after-treatment hardware (exhaust
catalyst and particulate filter) failures.
Using biodiesel in concentrations greater
than 20% can also cause fuel filter restrictions that may result in a lack of
power or damage to fuel system
components, including fuel pump and fuel
injector failures. See
Special Operating
Conditions Scheduled Maintenance
(page
464).
Look for a label on the fuel pump to
confirm the amount of biodiesel contained
in a diesel fuel. Biodiesel fuel blends with
greater than 5% must be labeled.
Biodiesel content is often indicated with
the letter B followed by the percent of
biodiesel in the fuel. For example, B20
indicates a fuel containing 20% biodiesel.
Ask the service station attendant to
confirm the biodiesel content of a diesel
fuel if you do not see a label on the fuel
pump.
Biodiesel fuels degrade more easily than
diesel fuels not containing biodiesel and
should not be stored in the fuel tank for
more than one month. If you plan to park
or store your vehicle for more than one
month, then you should empty your vehicle
fuel tank of biodiesel fuel. You should fill
the tank with a pure petroleum-based
diesel fuel and run your vehicle for a
minimum of 30 minutes.
If you intend to store your vehicle for more
than two months, we recommend that you
seek advice from an authorized dealer.
Note: Degraded or oxidized biodiesel can
damage fuel system seals and plastics and
corrode steel parts.
Fuel companies adjust diesel fuel
formulations for cold temperatures. Diesel
fuel which has not been correctly
formulated for cold ambient temperatures
may gel and block the fuel filters. An
indication that the fuel filters are blocked
is the engine starts, stalls after a short time
and then does not restart. If you have been
using biodiesel, you may need to use a fuel
with lower biodiesel content or discontinue
using biodiesel.
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EMISSION LAW
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the vehicle
from the engine and exhaust system heat
and noise. On vehicles with no original
equipment floor covering insulation, do not
carry passengers in a manner that permits
prolonged skin contact with the metal
floor. Failure to follow these instructions
may result in fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws. Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light. Tampering With a Noise Control
System
Federal laws prohibit the following acts:
•
Removal or rendering inoperative by
any person other than for purposes of
maintenance.
• Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person
removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator.
• A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
• An open or pinched sensor hose.
• Incorrect engine oil level.
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•
Incorrect fuel for climatic conditions.
• Incorrect engine oil viscosity for
climactic conditions.
Note: Some vehicles have a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed.
Note: If these checks do not help you
correct the concern, have your vehicle
checked as soon as possible.
Noise Emissions Warranty,
Prohibited Tampering Acts and
Maintenance
On January 1, 1978, Federal regulation
became effective governing the noise
emission on trucks over 10,000 lb
(4,536 kg) Gross Vehicle Weight Rating
(GVWR). The preceding statements
concerning prohibited tampering acts and
maintenance, and the noise warranty
found in the Warranty Guide, are
applicable to complete chassis cabs over
10,000 lb (4,536 kg)
GVWR.
CATALYTIC CONVERTER -
3.5L/3.7L WARNING: Do not park, idle or drive
your vehicle on dry grass or other dry
ground cover. The emission system heats
up the engine compartment and exhaust
system, creating the risk of fire. WARNING:
The normal operating
temperature of the exhaust system is very
high. Never work around or attempt to
repair any part of the exhaust system until
it has cooled. Use special care when
working around the catalytic converter.
The catalytic converter heats up to a very
high temperature after only a short period
of engine operation and stays hot after the
engine is switched off.
Your vehicle has various emission control
components and a catalytic converter that
enables it to comply with applicable
exhaust emission standards.
To avoid damaging the catalytic converter:
• Do not crank the engine for more than
10 seconds at a time.
• Do not run the engine with a spark plug
lead disconnected.
• Do not push-start or tow-start your
vehicle. Use booster cables. See
Catalytic Converter
(page 142).
• Do not switch the ignition off when your
vehicle is moving.
• Do not use leaded fuel.
Note: Resulting component damage may
not be covered by the vehicle Warranty.
On-Board Diagnostics System
Your vehicle has an on-board diagnostics
system that monitors the emission control
system. If any of the following warning
lamps illuminate, this may indicate that
the on-board diagnostics system has
detected an emission control system
malfunction. Engine coolant temperature
warning lamp.
Battery charging condition
warning lamp.
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