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E-mail
Fax
Phone
Customer Relation-
ship Center
[email protected]
N/A
N/A
Asia Pacific
[email protected]
-
+1 313 594 4857
Caribbean and
Central America
[email protected]
971 4 3327 266
Ford
Middle East 80004443673
Lincoln
80004441067
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi 800850078
[email protected]
N/A
+1-800-841-3673
Puerto Rico and U.S.
Virgin Islands
[email protected]
N/A
+1-313-594-4857
Sub-Saharan Africa
[email protected] [email protected]
N/A
+63-2-717-6410
South Korea
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Global Trade Services
by emailing, [email protected].
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership ’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed. Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
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Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner
’s
Manual
French Owner ’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY) If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company. If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
http://www.safercar.gov; or write
to:
Administrator
1200 New Jersey Avenue,
Southeast
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada.
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Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-
vehicles.html (English)
Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-
automobiles.html (French)
Website
1–800–333–0510
Phone Ford of Canada Contact Information
www.ford.ca
Website
1–800–565-3673
Phone
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FUSE BOX LOCATIONS
Engine Compartment Fuse Box
The fuse box is located in the engine
compartment. See Maintenance (page
197).
Passenger Compartment Fuse Box The fuse box is located below the glove
box.
Luggage Compartment Fuse Box The fuse box is located in the luggage
compartment on the right-hand side.
Remove the fuse box cover to gain access
to the fuses.
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FUSE SPECIFICATION CHART
Engine Compartment Fuse Box
Protected Component
Fuse Rating
Fuse Number
Not used.
-
F1
Not used.
-
F2
Not used.
-
F3
Not used.
-
F4
Not used.
-
F5
Not used.
-
F6
Anti-lock brake system.
40 A
F7
Stability control.
30 A
F8
Heated rear window.
30 A
F9
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Protected Component
Fuse Rating
Fuse Number
Blower motor.
40 A
F10
Accessories - Van only.
40 A
F11
Powertrain control module.
30 A
F12
Starter relay.
30 A
F13
Right-hand heated windshield.
40 A
F14
Cargo-area auxiliary power point.
20 A
F15
Luggage compartment auxiliary power point.
Heated windshield.
40 A
F16
Floor console auxiliary power point.
20 A
F17
Not used.
-
F18
Anti-lock brake system with electronic stability
control.
5 A
F19
Horn.
15 A
F20
Stop lamp switch.
5 A
F21
Power supply voltage - powertrain control module.
10 A
F22
Relay coils.
5 A
F23
Not used.
-
F24
Door control unit - Van.
25 A
F25
Engine control relay coil feed.
5 A
F26
Air conditioning clutch.
15 A
F27
Rear power window.
25 A
F28
Front power window.
25 A
F29
Ignition switch position II output (van only).
5 A
F30
Taxi roof lamp switch.
15 A
F31
Engine control module.
15 A
F32
Engine control module.
10 A
F33
Fuel injectors.
10 A
F34
Vehicle power 4.
15 A
F35
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Protected Component
Fuse Rating
Fuse Number
Active grill shutter.
5 A
F36
Battery saver relay.
5 A
F37
Engine control module.
15 A
F38
Transmission control module.
Taxi block connector.
10 A
F39
Electronic power assist steering.
5 A
F40
Body control module.
20 A
F41
Rear window wiper.
15 A
F42
Heated front seat - Van.
15 A
F43
Accessories - Van.
20 A
Headlamp control module.
15 A
F44
Air conditioning switch - Taxi.
5 A
Power exterior mirror - without door control unit.
10 A
F45
Windshield wiper.
40 A
F46
Heated exterior mirror - without door control unit.
7.5 A
F47
Body control module.
25 A
F48 Circuits switched
Relay Number
Not used.
R1
Horn.
R2
Battery saver relay.
R3
Heated rear window.
R4
Rear window wiper.
R5
Not used.
R6
Heated windshield.
R7
Accessory delay.
R8
DCU power feed - Van.
Relay - Van.
R9
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Circuits switched
Relay Number
Starter motor.
R10
Air conditioning clutch.
R11
Cooling fan.
R12
Blower motor.
R13
Electronic engine control.
R14
Not used.
R15
Ignition.
R16
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