Customer Assistance
Getting the Services You Need................178
In California (U.S. Only)..............................179
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)......................180
Utilizing the Mediation/Arbitration Program (Canada Only).........................181
Getting Assistance Outside the U.S. and Canada..........................................................181
Ordering Additional Owner's Literature.....................................................182
Reporting Safety Defects (U.S. Only).............................................................183
Reporting Safety Defects (Canada Only).............................................................183
Fuses
Fuse Box Locations......................................185
Fuse Specification Chart
...........................186
Changing a Fuse...........................................195
Maintenance
General Information....................................197
Opening and Closing the Hood...............197
Under Hood Overview................................199
Engine Oil Dipstick
......................................200
Engine Oil Check
.........................................200
Oil Change Indicator Reset.......................201
Engine Cooling Fan......................................201
Engine Coolant Check...............................202
Automatic Transmission Fluid Check
...........................................................206
Brake Fluid Check
.......................................206
Washer Fluid Check
....................................206
Changing the 12V Battery.........................206
Checking the Wiper Blades
.....................208
Changing the Wiper Blades
....................208
Adjusting the Headlamps...........................211
Changing a Bulb............................................212
Bulb Specification Chart............................217
Changing the Engine Air Filter.................218 Drive Belt Routing.........................................218
Vehicle Care
Cleaning Products........................................219
Cleaning the Exterior
..................................220
Waxing..............................................................221
Cleaning the Engine
.....................................221
Cleaning the Windows and Wiper Blades...........................................................221
Cleaning the Interior....................................222
Cleaning the Instrument Panel and Instrument Cluster Lens........................222
Cleaning Leather Seats..............................223
Repairing Minor Paint Damage...............224
Cleaning the Wheels..................................224
Vehicle Storage.............................................224
Wheels and Tires
General Information
....................................227
Tire Care
..........................................................228
Using Snow Chains.....................................243
Tire Pressure Monitoring System..........244
Changing a Road Wheel...........................248
Technical Specifications...........................253
Capacities and Specific- ations
Engine Specifications
.................................255
Motorcraft Parts
...........................................255
Vehicle Identification Number................255
Vehicle Certification Label
.......................256
Transmission Code Designation.............257
Capacities and Specifications
................257
Audio System
General Information....................................261
Audio Unit - Vehicles With: AM/FM......262
Audio Unit - Vehicles With: AM/FM/CD/ SYNC............................................................265
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False Alerts
Note:
If your vehicle has a tow bar with a
factory equipped trailer tow module and it
is towing a trailer, the sensors will
automatically turn the Cross Traffic Alert
off. If your vehicle has a tow bar but no
factory equipped trailer tow module, it is
recommended to turn the Cross Traffic Alert
off manually. Operating Cross Traffic Alert
with a trailer attached will cause poor Cross
Traffic Alert performance.
There may be certain instances when there
is a false alert by the Cross Traffic Alert
system that illuminates the alert indicator
with no vehicle in the coverage zone. Some
amount of false alerts are normal; they are
temporary and self-correct.
System Errors
If Cross Traffic Alert senses a problem with
the left or right sensor a message will
appear in the information display. See
Information Messages (page 87).
Switching the System Off and On
You can temporarily switch Cross Traffic
Alert off in the information display. See
General Information
(page 84). When
you switch Cross Traffic Alert off, you will
not receive alerts and the information
display will display a system off message.
Note: The Cross Traffic Alert switches on
whenever the ignition is switched on and
ready to provide appropriate alerts when
the transmission is in reverse (R). Cross
Traffic Alert will not remember the last
selected on or off setting.
You can also have Cross Traffic Alert
switched off permanently at an authorized
dealer. Once switched off permanently,
the system can only be switched back on
at an authorized dealer. STEERING
Electric Power Steering WARNINGS
The electric power steering system
has diagnostic checks that
continuously monitor the system. If
a fault is detected, a message displays in
the information display. Stop your vehicle
as soon as it is safe to do so. Switch the
ignition off. After at least 10 seconds,
switch the ignition on and watch the
information display for a steering system
warning message. If a steering system
warning message returns, have the system
checked by an authorized dealer. If the system detects an error, you
may not feel a difference in the
steering, however a serious condition
may exist. Obtain immediate service from
an authorized dealer, failure to do so may
result in loss of steering control. Your vehicle has an electric power steering
system. There is no fluid reservoir. No
maintenance is required.
If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle. This increased effort prevents
overheating and permanent damage to
the steering system. You do not lose the
ability to steer your vehicle manually.
Typical steering and driving maneuvers
allow the system to cool and return to
normal operation.
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AUTOMATIC TRANSMISSION
FLUID CHECK
The automatic transmission does not have
a transmission fluid dipstick.
Have an authorized dealer check and
change the transmission fluid at the
correct service interval. See Scheduled
Maintenance (page 388). Your
transmission does not consume fluid.
However, if the transmission slips, shifts
slowly or if you notice a sign of leaking
fluid, contact an authorized dealer.
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
BRAKE FLUID CHECK WARNINGS
Do not use any fluid other than the
recommended brake fluid as this will
reduce brake efficiency. Use of
incorrect fluid could result in the loss of
vehicle control, serious personal injury or
death. Only use brake fluid from a sealed
container. Contamination with dirt,
water, petroleum products or other
materials may result in brake system
damage or failure. Failure to adhere to this
warning could result in the loss of vehicle
control, serious personal injury or death. Do not allow the fluid to touch your
skin or eyes. If this happens, rinse the
affected areas immediately with
plenty of water and contact your physician. WARNINGS
A fluid level between the
MAX and
MIN lines is within the normal
operating range and there is no need
to add fluid. A fluid level not in the normal
operating range could compromise the
performance of the system. Have your
vehicle checked immediately. To avoid fluid contamination, the reservoir
cap must remain in place and fully tight,
unless you are adding fluid.
Only use fluid that meets Ford
specifications. See
Capacities and
Specifications (page 255).
WASHER FLUID CHECK
Note: The reservoir supplies the front and
rear washer systems.
When adding fluid, use a mixture of washer
fluid and water to help prevent freezing in
cold weather and improve the cleaning
capability. We recommend that you use
only high quality washer fluid.
For information on fluid dilution, refer to
the product instructions.
CHANGING THE 12V BATTERY WARNINGS
Batteries normally produce explosive
gases which can cause personal
injury. Therefore, do not allow
flames, sparks or lighted substances to
come near the battery. When working near
the battery, always shield your face and
protect your eyes. Always provide correct
ventilation.
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Multi-Point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
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At every oil change interval as indicated by the information display
*
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine
Oil Check (page 200). Other maintenance items
1
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant.2
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km) Inspect accessory drive belt(s). 3
Change automatic transmission fluid.
Every 150000 miles
(240000 km)
Replace accessory drive belt(s). 4
1 Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
2 Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
3 After initial inspection, inspect every other oil change until replaced.
4 If not replaced within the last 100000 miles (160000 kilometers).
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Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km)
* This is an optional feature. Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter.*
Every 5000 miles (8000
km) or six months
Perform multi-point inspection.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
* Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine
Oil Check (page 200).
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A
A/C
See: Climate Control.......................................... 96
About This Manual...........................................7
ABS See: Brakes............................................................ 134
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................134
Accessories....................................................384 Exterior Style....................................................... 384
Interior Style........................................................ 384
Lifestyle................................................................. 384
Peace of Mind..................................................... 384
Accessories See: Replacement Parts
Recommendation............................................ 12
Adjusting the Headlamps...........................211 Horizontal Aim Adjustment............................ 212
Vertical Aim Adjustment................................... 211
Adjusting the Steering Wheel...................60
Airbag Disposal...............................................45
Air Conditioning See: Climate Control.......................................... 96
Air Filter See: Changing the Engine Air Filter..............218
Appendices...................................................406
Apps.................................................................356 ........................................................................\
.......... 356
SiriusXM Traffic and Travel Link................... 358
Audible Warnings and Indicators.............82 Automatic Transmission Warning
Chime.................................................................. 83
Headlamps On Warning Chime...................... 82
Key in Ignition Warning Chime........................ 82
Parking Brake On Warning Chime.................. 83
Audio Control..................................................60
Audio Input Jack...........................................275
Audio System
.................................................261
General Information.......................................... 261
Audio Troubleshooting
..............................276
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio..............................267
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................265 Audio Unit - Vehicles With: AM/
FM...................................................................262
AUX Button.......................................................... 265
Clock Button........................................................ 264
Frequency Band Buttons................................ 264
Menu Button........................................................ 265
Sound Button...................................................... 264
Station Preset Buttons.................................... 264
Station Tuning Buttons................................... 264
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................269
Autolamps........................................................67 Windshield Wiper Activated
Headlamps........................................................ 67
Automatic Climate Control........................97 Mono Mode............................................................ 98
Switching Mono Mode Back On..................... 99
Switching Mono Mode Off............................... 99
Temperature Control.......................................... 98
Automatic Transmission.............................131 Brake-Shift Interlock.......................................... 132
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 133
SelectShift Automatic® Transmission.................................................... 131
Understanding the Positions of Your Automatic Transmission.............................. 131
Automatic Transmission Fluid Check............................................................206
Autowipers.......................................................63
Auxiliary Power Points.................................113 12 Volt DC Power Point...................................... 113
Locations................................................................. 113
B
Battery See: Changing the 12V Battery..................... 206
Blind Spot Information System..............146 Switching the System Off and On...............148
System Errors....................................................... 148
Using the System............................................... 146
Bonnet Lock See: Opening and Closing the Hood...........197
Booster Seats..................................................24 Types of Booster Seats...................................... 25
Brake Fluid Check
.......................................206
437
2018 Transit Connect (CHC) Canada/United States of America, CG3709en enUSA, Edition date: 201704, First Printing Index