1. Remove the filler cap.
2. Add engine oil that meets the Fordspecifications. See Capacities andSpecifications (page 308).
3. Replace the filler cap. Turn it until youfeel a strong resistance.
OIL CHANGE INDICATOR
RESET
Use the information display controls onthe steering wheel to reset the oil changeindicator.
From the main menu scroll to:
Action and descriptionMessage
Press the right arrow button,then from this menu scrollto the following message.
Settings
Press the right arrow button,then from this menu scrollto the following message.
Vehicle
Press the right arrow button,then from this menu scrollto the following message.
Oil Life
Press and hold the OKbutton until the instrumentcluster displays thefollowing message.
Hold OK toReset
Reset Successful
When the oil change indic-ator resets the instrumentcluster displays 100%.
Remaining Life
{00}%
Action and descriptionMessage
If the instrument clusterdisplays one of the followingmessages, repeat theprocess.
Not Reset
Reset Cancelled
ENGINE COOLANT CHECK
WARNINGS
Never remove the coolant reservoircap when the engine is running orhot.
Do not put coolant in the windshieldwasher reservoir. If sprayed on thewindshield, coolant could make itdifficult to see through the windshield.
To reduce the risk of personal injury,make sure the engine is cool beforeunscrewing the coolant pressurerelief cap. The cooling system is underpressure. Steam and hot liquid can comeout forcefully when you loosen the capslightly.
Do not add coolant further than theMAX mark.
Your vehicle has two separate coolingsystems. One for cooling the engine and aseparate system for cooling the invertersystem controller that is specific to thehybrid operating system. The two systemsoperate similarly, with the inverter systemcontroller cooling system generallyoperating at a lower temperature andpressure.
When the engine is cold, check theconcentration and level of the coolant atthe intervals listed in the scheduledmaintenance information. See ScheduledMaintenance (page 473).
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Maintenance
1. Wipe up spilled liquid using a clean,soft cloth as quickly as possible.
2. Use Motorcraft Premium Leather andVinyl Cleaner or a commerciallyavailable leather cleaning product forautomotive interiors. Test any cleaneror stain remover on an inconspicuousarea.
3. Alternatively, wipe the surface with aclean, soft cloth and a mild soap andwater solution. Dry the area with aclean, soft cloth.
4. If necessary, apply more soap andwater solution or cleaning product toa clean, soft cloth and press it onto thesoiled area. Allow this to set at roomtemperature for 30 minutes.
5. Remove the soaked cloth, then with aclean, damp cloth, use a rubbingmotion for 60 seconds on the soiledarea.
6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS (If
Equipped)
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces.
For routine cleaning, wipe the surface witha soft, damp cloth and a mild soap andwater solution. Dry the area with a clean,soft cloth.
For cleaning and removing stains such asdye transfer, use Motorcraft PremiumLeather and Vinyl Cleaner or acommercially available leather cleaningproduct for automotive interiors.
Note:Test any cleaner or stain remover onan inconspicuous area.
You should:
•Remove dust and loose dirt with avacuum cleaner.
•Clean and treat spills and stains assoon as possible.
Do not use the following products as thesemay damage the leather:
•Oil and petroleum or silicone-basedleather conditioners.
•Household cleaners.
•Alcohol solutions.
•Solvents or cleaners intendedspecifically for rubber, vinyl andplastics.
REPAIRING MINOR PAINT
DAMAGE
Authorized dealers have touch-up paint tomatch your vehicle’s color. Your vehiclecolor code is printed on a sticker on thefront, left-hand side door jamb. Take yourcolor code to your authorized dealer tomake sure you get the correct color.
Before repairing minor paint damage, usea cleaner such as Motorcraft Bug and TarRemover to remove particles such as birddroppings, tree sap, insect deposits, tarspots, road salt and industrial fallout.
Always read the instructions before usingcleaning products.
CLEANING THE WHEELS
1. Regularly clean them with a wheelcleaner. We recommend that you useFord approved wheel cleaner ifavailable.
2. Remove dirt and brake dust with asponge.
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Vehicle Care
3.Remove tar and grease with a bug andtar remover. We recommend that youuse Ford approved bug and tar removerif available.
4.Thoroughly rinse the wheels with waterafter cleaning.
If you intend on parking your vehicle for anextended period after cleaning the wheelswith a wheel cleaner, drive your vehicle fora few minutes before doing so. Thisreduces the risk of corrosion of the brakediscs, brake pads and linings.
Do not clean the wheels when they are hot.
Note: Some car washes could damagewheel rims and covers.
Note: Using non-recommended cleaners,harsh cleaning products, chrome wheelcleaners or abrasive materials coulddamage wheel rims and covers.
VEHICLE STORAGE
If you plan on storing your vehicle for 30days or more, read the followingmaintenance recommendations to makesure your vehicle stays in good operatingcondition.
We engineer and test all motor vehiclesand their components for reliable, regulardriving. Under various conditions,long-term storage may lead to degradedengine performance or failure unless youuse specific precautions to preserve enginecomponents.
General
•Store all vehicles in a dry, ventilatedplace.
•Protect from sunlight, if possible.
•If you store vehicles outside, theyrequire regular maintenance to protectagainst rust and damage.
Body
•Wash your vehicle thoroughly toremove dirt, grease, oil, tar or mud fromexterior surfaces, rear-wheel housingand the underside of front fenders.
•Periodically wash your vehicle if youstore it in exposed locations.
•Touch-up exposed or primed metal toprevent rust.
•Cover chrome and stainless steel partswith a thick coat of auto wax to preventdiscoloration. Re-wax as necessarywhen you wash your vehicle.
•Lubricate all hood, door and luggagecompartment hinges and latches witha light grade oil.
•Cover interior trim to prevent fading.
•Keep all rubber parts free from oil andsolvents.
Engine
•Change the engine oil and filter prior tostorage because used engine oilcontains contaminates which maycause engine damage.
•Start the engine every 15 days for aminimum of 15 minutes. Run at fast idlewith the climate controls set to defrostuntil the engine reaches normaloperating temperature.
•With your foot on the brake, shiftthrough all the gears while the engineis running.
•We recommend that you change theengine oil before you use your vehicleagain.
Fuel System
•Fill the fuel tank with high-quality fueluntil the first automatic shutoff of thefuel pump nozzle.
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Vehicle Care
Note:Ford recommends using DOT 4 LowViscosity (LV) High Performance Brake Fluidor equivalent meeting WSS-M6C65-A2. Useof any fluid other than the recommendedfluid may cause degraded brakeperformance and not meet the Fordperformance standards. Keep brake fluidclean and dry. Contamination with dirt,water, petroleum products or othermaterials may result in brake systemdamage and possible failure.
Note: Automatic transmissions that requireMERCON® LV transmission fluid shouldonly use MERCON® LV transmission fluid.The use of any other fluid may causetransmission damage.
Alternative Engine Oil forExtremely Cold Climates
To improve engine cold start performance,we recommend that you use the followingalternative engine oil in extremely coldclimates, where the ambient temperaturereaches -22.0°F (-30°C) or below.
SpecificationName
WSS-M2C947-AEngine oil - SAE 0W-20
BULB SPECIFICATION CHART
Replacement bulbs are specified in thechart below. Headlamp bulbs must bemarked with an authorized “D.O.T.” forNorth America to make sure they have theproper lamp performance, light brightness,light pattern, and safe visibility. The correctbulbs will not damage the lamp assemblyor void the lamp assembly warranty andwill provide quality bulb illumination time.
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Capacities and SpecificationsE240522
Engine On due to
The engine is on to charge the high-voltage battery. Thevehicle returns to electric mode once the battery ischarged.
Battery Charging
The engine is on to maintain engine oil quality. Thevehicle returns to electric mode when low engine usemode is complete. See Hybrid Vehicle Operation(page 150).
Low Use
(Energi Only)
The engine is on due to high or low high-voltage batterytemperature. This is a normal operating condition. Thevehicle returns to electric mode automatically whenpossible.
Battery Temperature
(Energi Only)
The engine is on to optimize vehicle operation. Thevehicle returns to electric mode when possible.Normal Operation
The engine is on to provide increased powertrainbraking. This can occur when you turn on the gradeassist feature, when speed control is on or when drivingwith your foot off the accelerator pedal. Turning offgrade assist or speed control may allow the vehicle toreturn to electric mode.
Engine Braking Active
Privacy Notice for GPS Mapping withMyFord
MyFord allows for GPS mapping when avehicle is registered to a MyFord Mobileaccount. To remove the vehicle from theaccount, thereby removing GPS mappingability, a Master Reset can be performedin the vehicle. See Settings (page 442).
Before transferring ownership of a vehicle,owners may choose to execute a MasterReset or Factory Reset (completed via theMyFord Mobile website). Either methodremoves the vehicle from all MyFordMobile accounts.
It is recommended that new ownersconduct a Master Reset upon takingpossession of the vehicle to remove it fromany existing MyFord Mobile accounts. Thenew owner can activate a MyFord Mobileaccount by completing registration processon the website.
Website
www.myfordmobile.comwww.syncmyride.cawww.syncmaroute.ca
APPS
The system enables voice, steering wheel,and touch screen control of SYNC 3AppLink enabled smartphone apps.
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SYNC™ 3
AUTO........................................................................121Climate Controlled Seats................................120Defrost....................................................................120Fan Speed Control.............................................120Heated Rear Window........................................120Heated Seats.......................................................120Heated Windshield............................................120Left-hand Temperature Control...................120Max A/C.................................................................120Max Defrost..........................................................120Power......................................................................120Recirculated Air...................................................120Right-hand Temperature Control................120Automatic High Beam Control..................79Automatic High Beam Indicator....................80Switching the System On and Off.................79Automatic Transmission............................175Brake-Shift Interlock Override........................177If Your Vehicle Gets Stuck In Mud orSnow...................................................................178Understanding the Positions of Your RotaryShift Transmission.........................................175Automatic Transmission FluidCheck............................................................265Autowipers........................................................74Autowipers Settings............................................75Auxiliary Power Points................................142110 Volt AC Power Point...................................14212 Volt DC Power Point.....................................142Locations...............................................................142
B
BatterySee: Changing the 12V Battery......................267Blind Spot Information System...............214Switching the System Off and On................215System Errors.......................................................215Using the Blind Spot InformationSystem...............................................................214BLISSee: Blind Spot Information System...........214Body Styling Kits.........................................280Bonnet LockSee: Opening and Closing the Hood..........258Booster Seats...................................................27Types of Booster Seats......................................28Brake Fluid Check........................................266
Brakes................................................................179General Information...........................................179Breaking-In.....................................................228Bulb Specification Chart............................315
C
Cabin Air Filter................................................126California Proposition 65..............................11Capacities and Specifications.................312Alternative Engine Oil for Extremely ColdClimates............................................................315Specifications.......................................................312Car WashSee: Cleaning the Exterior...............................274Catalytic Converter......................................165On-Board Diagnostics (OBD-II)...................166Readiness for Inspection and Maintenance(I/M) Testing...................................................166Center Console..............................................144Changing a Bulb...........................................270Front Halogen Fog Lamp.................................271Headlamp.............................................................270LED Lamps.............................................................271License Plate Lamp...........................................272Reversing Lamp..................................................272Changing a Fuse..........................................256Fuses......................................................................256Changing the 12V Battery..........................267Changing the Engine Air Filter.................272Changing the Wiper Blades.....................269Charging the High Voltage Battery.........170Checking MyKey System Status..............58MyKey Distance....................................................58Number of Admin Keys......................................59Number of MyKeys..............................................59Checking the Wiper Blades.....................268Child Restraint and SeatbeltMaintenance.................................................39Child Restraint Positioning.........................29Child Safety.......................................................18General Information.............................................18Child Safety Locks.........................................30Left-Hand Side.......................................................31Right-Hand Side....................................................31Cleaning Leather Seats.............................278Cleaning Products........................................274Materials................................................................274
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Index
End User License Agreement.................495VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) ................................495Engine Block Heater....................................148Using the Engine Block Heater......................149Engine Coolant Check................................261Adding Coolant...................................................262Coolant Change.................................................264Engine Coolant TemperatureManagement..................................................265Fail-Safe Cooling...............................................264Recycled Coolant...............................................263Severe Climates.................................................263Engine Emission Control...........................164Engine ImmobilizerSee: Passive Anti-Theft System....................68Engine Oil Check.........................................260Adding Engine Oil..............................................260Engine Oil Dipstick......................................260Engine Specifications................................308Entertainment..............................................390AM/FM Radio......................................................392Apps.......................................................................400Bluetooth Stereo or USB................................399CD (If equipped)................................................398HD Radio™ Information (IfAvailable)........................................................395SiriusXM® Satellite Radio (IfActivated)........................................................392Sources...................................................................391Supported Media Players, Formats andMetadata Information...............................400USB Port..............................................................400Environment......................................................15EPBSee: Electric Parking Brake.............................180Event Data RecordingSee: Data Recording..............................................9Export Unique Options..................................13Exterior Mirrors................................................84Auto-Dimming Feature......................................85Blind Spot Monitor..............................................86Fold-Away Exterior Mirrors...............................85Heated Exterior Mirrors......................................85Integrated Blind Spot Mirrors..........................85Memory Mirrors.....................................................85Power Exterior Mirrors........................................84Puddle Lamps ......................................................85
Signal Indicator Mirrors......................................85
F
Fastening the Seatbelts...............................33Rear Inflatable Seatbelt.....................................35Seatbelt Locking Modes....................................34Using Seatbelts During Pregnancy................33Flat Tire InflationSee: Tire Sealant and Inflator Kit..................281Floor Mats.......................................................229Fog Lamps - FrontSee: Front Fog Lamps........................................80Ford Credit..........................................................11US Only......................................................................11Ford Protect....................................................471Ford Protect Extended Service Plan(CANADA ONLY)...........................................472Ford Protect Extended Service Plans (U.S.Only)...................................................................471Front Fog Lamps............................................80Front Parking Aid..........................................188Obstacle Distance Indicator..........................189Front Passenger Sensing System............43Fuel and Refueling........................................157Fuel Consumption........................................162Fuel Economy......................................................162Fuel Filler Funnel Location........................159Fuel Filter.........................................................267Fuel Quality.....................................................157Choosing the Right Fuel...................................157Fuel Freshness Mode........................................158Fuel Shutoff...................................................232Fuses................................................................246Fuse Specification Chart..........................246Passenger Compartment Fuse Panel........253Power Distribution Box....................................246
G
Garage Door OpenerSee: Universal Garage Door Opener............137Gauges...............................................................89Left Information Display...................................89Right Information Display..................................91GearboxSee: Transmission...............................................175
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Index
Fuel System.........................................................279General...................................................................279Miscellaneous.....................................................280Removing Vehicle From Storage.................280Tires........................................................................280VentilationSee: Climate Control..........................................119VINSee: Vehicle Identification Number.............310Voice Control....................................................72
W
Warning Lamps and Indicators.................92Adaptive Cruise Control.....................................93Anti-Lock Braking System................................93Battery......................................................................93Blind Spot Monitor..............................................93Brake System.........................................................93Cruise Control........................................................93Direction Indicator...............................................93Door Ajar..................................................................93EcoSelect................................................................94Electric Park Brake...............................................94Engine Oil................................................................94Engine or Motor CoolantTemperature.....................................................94EV Later...................................................................94EV Now....................................................................94Fasten Seatbelt....................................................94Front Airbag...........................................................94Front Fog Lamps..................................................94Grade Assist...........................................................94Heads Up Display.................................................94High Beam..............................................................94Hood Ajar................................................................94Lane Keeping System Lamp............................95Low Fuel Level.......................................................95Low Tire Pressure Warning...............................95Parking Lamps......................................................95Powertrain Fault...................................................95Ready to Drive.......................................................95Service Engine Soon...........................................95Stability Control...................................................96Stability Control Off............................................96Stop Safely.............................................................96Trunk Ajar................................................................96Vehicle Plugged in...............................................96
Washer Fluid Check....................................266WashersSee: Cleaning the Exterior...............................274See: Wipers and Washers..................................74Waxing..............................................................275Wheels and Tires..........................................281General Information..........................................281Technical Specifications................................306Windows and Mirrors....................................83Windshield Washers......................................75Front Camera Washer.........................................75Windshield Wipers.........................................74Intermittent Wipe.................................................74Speed Dependent Wipers.................................74Wiper BladesSee: Checking the Wiper Blades.................268Wipers and Washers.....................................74
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Index