ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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A.T: Indicates a type of tire,designated by the Tire and RimAssociation, that is intended fortemporary service on cars,sport-utility vehicles, minivans andlight trucks.
B.145: Indicates the nominalwidth of the tire in millimetersfrom sidewall edge to sidewalledge. In general, the larger thenumber, the wider the tire.
C.80: Indicates the aspect ratiowhich gives the tire's ratio ofheight to width. Numbers of 70 orlower indicate a short sidewall.
D.D: Indicates a diagonal type tire.
R: Indicates a radial type tire.
E.16: Indicates the wheel or rimdiameter in inches. If you changeyour wheel size, you will have topurchase new tires to match thenew wheel diameter.
Location of the Tire Label
You will find a Tire Labelcontaining tire inflation pressureby tire size and other importantinformation located on the B-Pillaror the edge of the driver door.
Inflating Your Tires
Safe operation of your vehiclerequires that your tires areproperly inflated. Remember thata tire can lose up to half of its airpressure without appearing flat.
Every day before you drive, checkyour tires. If one looks lower thanthe others, use a tire gauge tocheck pressure of all tires andadjust if required.
At least once a month and beforelong trips, inspect each tire andcheck the tire pressure with a tiregauge (including spare, ifequipped). Inflate all tires to theinflation pressure recommendedby Ford Motor Company.
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How Temperature Affects Your TirePressure
The tire pressure monitoring systemmonitors tire pressure in each pneumatictire. While driving in a normal manner, atypical passenger tire inflation pressuremay increase about 2–4 psi (14–28 kPa)from a cold start situation. If the vehicle isstationary overnight with the outsidetemperature significantly lower than thedaytime temperature, the tire pressure maydecrease about 3 psi (21 kPa) for a drop of30°F (17°C) in ambient temperature. Thislower pressure value may be detected bythe tire pressure monitoring system asbeing significantly lower than therecommended inflation pressure andactivate the system warning light for lowtire pressure. If the low tire pressurewarning light is on, visually check each tireto verify that no tire is flat. If one or moretires are flat, repair as necessary. Checkthe air pressure in the road tires. If any tireis under-inflated, carefully drive the vehicleto the nearest location where air can beadded to the tires. Inflate all the tires tothe recommended inflation pressure.
CHANGING A ROAD WHEEL
WARNINGS
Do not use tire sealants as they maydamage the tire pressure monitoringsystem.
If the tire pressure monitor sensorbecomes damaged it may notfunction.
Note:The tire pressure monitoring systemindicator light will illuminate when the sparetire is in use. To restore the full function ofthe monitoring system, all road wheelsequipped with tire pressure monitoringsensors must be mounted on this vehicle.
If you get a flat tire while driving, do notapply the brake heavily. Instead, graduallydecrease your speed. Hold the steeringwheel firmly and slowly move to a safeplace on the side of the road.
Have a flat serviced by an authorizeddealer in order to prevent damage to thesystem sensors See Tire PressureMonitoring System (page 260). Replacethe spare tire with a road tire as soon aspossible. During repairing or replacing ofthe flat tire, have the authorized dealerinspect the system sensor for damage.
Dissimilar Spare Wheel and TireAssembly Information
WARNING
Failure to follow these guidelinescould result in an increased risk ofloss of vehicle control, injury or death.
If you have a dissimilar spare wheel andtire, then it is intended for temporary useonly. This means that if you need to use it,you should replace it as soon as possiblewith a road wheel and tire assembly thatis the same size and type as the road tiresand wheels that were originally providedby Ford. If the dissimilar spare tire or wheelis damaged, it should be replaced ratherthan repaired.
A dissimilar spare wheel and tire assemblyis defined as a spare wheel and tireassembly that is different in brand, size orappearance from the road tires and wheelsand can be one of three types:
1.T-type mini-spare: This spare tirebegins with the letter T for tire size andmay have Temporary Use Only molded inthe sidewall.
2.Full-size dissimilar spare with labelon wheel: This spare tire has a label onthe wheel that states: THIS WHEEL ANDTIRE ASSEMBLY FOR TEMPORARY USEONLY
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When driving with one of the dissimilarspare tires listed above, do not:
•Exceed 50 mph (80 km/h).
•Load the vehicle beyond maximumvehicle load rating listed on the SafetyCompliance Label.
•Tow a trailer.
•Use snow chains on the end of thevehicle with the dissimilar spare tire.
•Use more than one dissimilar spare tireat a time.
•Use commercial car washingequipment.
•Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tireslisted above at any one wheel location canlead to impairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability.
3.Full-size dissimilar spare withoutlabel on wheel
When driving with the full-size dissimilarspare wheel and tire assembly, do not:
•Exceed 70 mph (113 km/h).
•Use more than one dissimilar sparewheel and tire assembly at a time.
•Use commercial car washingequipment.
•Use snow chains on the end of thevehicle with the dissimilar spare wheeland tire assembly.
The usage of a full-size dissimilar sparewheel and tire assembly can lead toimpairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability.
When driving with the full-size dissimilarspare wheel and tire assembly, additionalcaution should be given to:
•Towing a trailer.
•Driving vehicles equipped with acamper body.
•Driving vehicles with a load on thecargo rack.
Drive cautiously when using a full-sizedissimilar spare wheel and tire assemblyand seek service as soon as possible.
Tire Change Procedure
WARNINGS
Do not get under a vehicle that is onlysupported by a vehicle jack.
When you install a wheel, alwaysremove any corrosion, dirt or foreignmaterials present on the mountingsurfaces of the wheel or the surface of thewheel hub, brake drum or brake disc thatcontacts the wheel. Make sure to secureany fasteners that attach the rotor to thehub so they do not interfere with themounting surfaces of the wheel. Installingwheels without correct metal-to-metalcontact at the wheel mounting surfacescan cause the wheel nuts to loosen andthe wheel to come off while your vehicleis in motion, resulting in loss of vehiclecontrol, personal injury or death.
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WARNINGS
Make sure there is no grease or oil onthe threads or the surface betweenthe wheel lugs and nuts. This cancause the lug nuts to loosen while driving.
When one of the front wheels is offthe ground, the transmission alonewill not prevent the vehicle frommoving or slipping off the jack, even if thetransmission is in park (P).
To help prevent your vehicle frommoving when changing a wheel, shiftthe transmission into park (P), setthe parking brake and use an appropriateblock or wheel chock to secure the wheeldiagonally opposite to the wheel beingchanged. For example, when changing thefront left wheel, place an appropriate blockor wheel chock on the right rear wheel.
Do not attempt to change a tire onthe side of the vehicle close tomoving traffic. Pull far enough off theroad to avoid the danger of being hit whenoperating the jack or changing the wheel.
Always use the jack provided asoriginal equipment with your vehicle.If using a jack other than the oneprovided, make sure the jack capacity isadequate for the vehicle weight, includingany vehicle cargo or modifications. If youare unsure if the jack capacity is adequate,contact the authorized dealer.
Make sure all passengers are out ofyour vehicle.
1.Park on a level surface, set the parkingbrake and activate the hazard flashers.
2.Place the transmission in park (P)(automatic transmission) or neutral(N) (manual transmission) and turnthe engine off.
3.Remove the carpeted wheel cover.
4.Remove the spare tire bolt securing thespare tire by turning itcounterclockwise.
5.Remove the spare tire from the sparetire compartment
6.Remove the retaining bolt securing thejack by turning it counterclockwise.
7.Remove the jack.
8.Block the diagonally opposite wheel.
9.Loosen each wheel lug nut one-halfturn counterclockwise, but do notremove them until the wheel is raisedoff the ground.
10.The vehicle jacking points are shownhere, and are depicted on the warninglabel on the jack.Note: Jack at thespecified locations to avoid damageto the vehicle.
11.Indentations in the sills show thelocation of the jacking points.
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