2018 FORD FOCUS roof

You are required to submit your warrantydispute to BBB AUTO LINE before assertingin court any rights or remedies conferredby California Civil Code Section 1793.22(b).You are also required to use BBB AUTOLINE before exercising rights or seekingremedies created by the FederalMagnuson-Moss Warranty Act, 15 U.S.C.sec. 2301 et seq. If you choose to seekredress by pursuing rights and remediesnot created by California Civil Code Section1793.22(b) or the Magnuson-MossWarranty Act, resort to BBB AUTO LINE isnot required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to FordMotor Company and to your dealer. If awarranty concern has not been resolvedusing the three-step procedure outlinedearlier in this chapter in the Getting theServices you need section, you may beeligible to participate in the BBB AUTOLINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration.During mediation, a representative of theBBB will contact both you and Ford MotorCompany to explore options for settlementof the claim. If an agreement is not reachedduring mediation or you do not want toparticipate in mediation, and if your claimis eligible, you may participate in thearbitration process. An arbitration hearingwill be scheduled so that you can presentyour case in an informal setting before animpartial person. The arbitrator willconsider the testimony provided and makea decision after the hearing.
Disputes submitted to the BBB AUTO LINEprogram are usually decided within fortydays after you file your claim with the BBB.You are not bound by the decision, andmay reject the decision and proceed tocourt where all findings of the BBB AutoLine dispute, and decision, are admissiblein the court action. Should you choose toaccept the BBB AUTO LINE decision, Fordis then bound by the decision, and mustcomply with the decision within 30 daysof receipt of your acceptance letter.
BBB AUTO LINE Application: Using theinformation provided below, please call orwrite to request a program application.You will be asked for your name andaddress, general information about yournew vehicle, information about yourwarranty concerns, and any steps you havealready taken to try to resolve them. ACustomer Claim Form will be mailed thatwill need to be completed, signed andreturned to the BBB along with proof ofownership. Upon receipt, the BBB willreview the claim for eligibility under theProgram Summary Guidelines.
You can get more information bycalling BBB AUTO LINE at1-800-955-5100, or writing to:
BBB AUTO LINE3033 Wilson Boulevard, Suite 600Arlington, Virginia 22201
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Centerat 1-800-392-3673.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
1952018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingCustomer Assistance

Protected ComponentFuse RatingFuse Location
Moonroof.left-hand front door module.
Cigar lighter.20 AF61Rear auxiliary power points.
Not used (spare).5 AF62
Not used (spare).10 AF63
Not used.-F64
Liftgate release switch.10 AF65
Driver door lock.20 AF66
Information and entertainment display.7.5 AF67Global positioning system module.SYNC module.
Not used.-F68
Instrument cluster.5 AF69
Central locking system.20 AF70
Air conditioning control module.7.5 AF71
Steering wheel module.7.5 AF72
Battery back-up sounder.7.5 AF73Secondary on-board diagnostic control module A.
Headlamp high beam.15 AF74
Front fog lamps.15 AF75
Reversing lamp.10 AF76
Windshield washer pump.20 AF77Rear window washer pump.
Push button ignition switch.5 AF78
Audio unit.15 AF79Hazard flasher switch.Power door locks.
Moonroof.20 AF80
Radio frequency receiver.5 AF81
2052018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingFuses

Protected ComponentFuse RatingFuse Location
Windshield washer pump.20 AF82Rear window washer pump.
Tracking and blocking control module.20 AF83
Driver door unlock.20 AF84
Voltage quality monitoring.
7.5 AF85Air conditioning clutch.Front parking aid camera.Audio unit.Moonroof.
Supplemental restraint system.10 AF86Passenger sensing system.
Heated steering wheel.15 AF87
Not used.-F88
Not used.-F89
Luggage Compartment Fuse Box
Protected ComponentFuse RatingFuse Location
Not used.-F1
Not used.-F2
Remote keyless entry.5 AF3
2062018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingFusesE129927

Stripes or Graphics (If Equipped)
Hand washing your vehicle is preferredhowever, pressure washing may be usedunder the following conditions:
•Do not use water pressure higher than2,000 psi (14,000 kPa).
•Do not use water hotter than 179°F(82°C).
•Use a spray with a 40° wide sprayangle pattern.
•Keep the nozzle at a 12 in (305 mm)distance and 90° angle to yourvehicle's surface.
Note:Holding the pressure washer nozzleat an angle to the vehicle's surface maydamage graphics and cause the edges topeel away from the vehicle's surface.
Underbody
Regularly clean the underside of yourvehicle using water. Keep body and doordrain holes free of debris or foreignmaterial.
Under Hood
For removing black rubber marks fromunder the hood we recommend MotorcraftWheel and Tire Cleaner or Motorcraft Bugand Tar Remover.
WAXING
Regular waxing is necessary to protect yourcar's paint from the elements. Werecommend that you wash and wax thepainted surface once or twice a year.
When washing and waxing, park yourvehicle in a shaded area out of directsunlight. Always wash your vehicle beforeapplying wax.
•Use a quality wax that does not containabrasives.
•Follow the manufacturer’s instructionsto apply and remove the wax.
•Apply a small amount of wax in aback-and-forth motion, not in circles.
•Do not allow wax to come in contactwith any non-body (low-gloss black)colored trim. The wax will discolor orstain the parts over time.
•Roof racks.
•Bumpers.
•Grained door handles.
•Side moldings.
•Mirror housings.
•Windshield cowl area.
•Do not apply wax to glass areas.
•After waxing, your car's paint shouldfeel smooth, and be free of streaks andsmudges.
CLEANING THE ENGINE
Engines are more efficient when they areclean because grease and dirt buildup keepthe engine warmer than normal.
When washing:
•Take care when using a power washerto clean the engine. The high-pressurefluid could penetrate the sealed partsand cause damage.
•Do not spray a hot engine with coldwater to avoid cracking the engineblock or other engine components.
•Spray Motorcraft Engine Shampoo andDegreaser on all parts that requirecleaning and pressure rinse clean. InCanada, use Motorcraft EngineShampoo.
•Never wash or rinse the engine while itis hot or running; water in the runningengine may cause internal damage.
2382018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingVehicle Care

For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact your authorized dealer or visit theonline store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for yourvehicle through an authorized Ford dealer.Ford Motor Company will repair or replaceany properly authorized dealer-installedFord Original Accessory found to bedefective in factory-supplied materials orworkmanship during the warranty period,as well as any component damaged by thedefective accessories.
Ford Motor Company will warrant yourFord Original Accessory through thewarranty that provides the greatestbenefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for detailsand a copy of the warranty.
Exterior style
•Graphics.
•Hood deflector.*
•Keyless entry.
•Side window deflectors.*
•Splash guards.
•Spoilers.
•Wheels.
•Bumper protector.
Interior style
•All-weather floor mats.
•Cargo area protectors.
•Cargo organizers.
•Door sill plates.
•Interior light kit.
•Interior trim.
•Premium carpeted floor mats.
•Shift knobs.
•Sport pedals.
Lifestyle
•Ash cup and smokers packages.
•Portable media player.*
•Roof racks and carriers.*
•Tablet holder.*
Peace of mind
•Bumper-mounted parking sensor.*
•First aid kit.*
•Full vehicle covers.*
•Locking fuel plug.
•Remote start.
•Vehicle security systems.
•Wheel locks.
•Roadside assistance kits.*
4052018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingAccessories

view it, and (ii) save it, provided that youdo not remove any copyright notices thatappear and do not modify the Data in anyway. You agree not to otherwise reproduce,copy, modify, decompile, disassemble orreverse engineer any portion of this Data,and may not transfer or distribute it in anyform, for any purpose, except to the extentpermitted by mandatory laws.
Restrictions
Except where you have been specificallylicensed to do so by NAV2 , and withoutlimiting the preceding paragraph, you maynot (a) use this Data with any products,systems, or applications installed orotherwise connected to or incommunication with vehicles, capable ofvehicle navigation, positioning, dispatch,real time route guidance, fleetmanagement or similar applications; or (b)with or in communication with anypositioning devices or any mobile orwireless-connected electronic or computerdevices, including without limitationcellular phones, palmtop and handheldcomputers, pagers, and personal digitalassistants or PDAs. You agree to ceaseusing this Data if you fail to comply withthese terms and conditions.
Limited Warranty
NAV2 warrants that (a) the Data willperform substantially in accordance withthe accompanying written materials for aperiod of ninety (90) days from the dateof receipt, and (b) any support servicesprovided by NAV2 shall be substantially asdescribed in applicable written materialsprovided to you by NAV2, and NAV2’ssupport engineers will make commerciallyreasonable efforts to solve any problemissues.
rigCustomer Remedies
NAV2 and its suppliers’ entire liability andyour exclusive remedy shall be, at NAV2’ssole discretion, either (a) return of the pricepaid, if any, or (b) repair or replacement ofthe Data that do not meet NAV2’s LimitedWarranty and that are returned to NAV2with a copy of your receipt. This LimitedWarranty is void if failure of the Data hasresulted from accident, abuse, ormisapplication. Any replacement Data willbe warranted for the remainder of theoriginal warranty period or thirty (30) days,whichever is longer. Neither these remediesnor any product support services offeredby NAV2 are available without proof ofpurchase from an authorized internationalsource.
No Other Warranty:
EXCEPT FOR THE LMITED WARRANTYSET FORTH ABOVE AND TO THE EXTENTPERMITTED BY APPLICABLE LAW, NAV2AND ITS LICENSORS (INCLUDING THEIRLICENSORS AND SUPPLIERS) DISCLAIMANY WARRANTIES, EXPRESS OR IMPLIED,OF QUALITY, PERFORMANCE,MERCHANTABILITY, FITNESS FOR APARTICULAR PURPOSE, OWNERSHIP ORNON-INFRINGEMENT. Certain warrantyexclusions may not be permitted underapplicable law, so to that extent the aboveexclusion may not apply to you.
Limited Liability:
TO THE EXTENT PERMITTED BYAPPLICABLE LAW, NAV2 AND ITSLICENSORS (INCLUDING THEIRLICENSORS AND SUPPLIERS) SHALL NOTBE LIABLE TO YOU: IN RESPECT OF ANYCLAIM, DEMAND OR ACTION,IRRESPECTIVE OF THE NATURE OF THECAUSE OF THE CLAIM, DEMAND ORACTION ALLEGING ANY LOSS, INJURY ORDAMAGES, DIRECT OR INDIRECT, WHICHMAY RESULT FROM THE USE ORPOSSESSION OF THE INFORMATION; OR
4502018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingAppendices

Illuminated Entry..................................................63Illuminated Exit.....................................................63Opening the Liftgate or LuggageCompartment..................................................64Power Door Locks................................................60Remote Control....................................................60Smart Unlocks for Integrated KeyheadTransmitter........................................................62Smart Unlocks for Intelligent AccessKeys......................................................................62Luggage Covers.............................................176Removing the Cover...........................................176Lug NutsSee: Changing a Road Wheel.......................263Lug Nuts..........................................................267
M
Maintenance....................................................211General Information............................................211Manual Climate Control............................104Manual Liftgate..............................................64Closing the Liftgate.............................................65Opening the Liftgate...........................................65Manual Seats..................................................113Manual Transmission - 5-Speed ManualTransmission (MTX-75)...........................141Parking Your Vehicle..........................................142Recommended Shift Speeds.........................142Reverse...................................................................142Using the Clutch...................................................141Manual Transmission - 6-Speed ManualTransmission (MMT6)............................140Parking Your Vehicle...........................................141Recommended Shift Speeds........................140Reverse...................................................................140Using the Clutch.................................................140Media Hub......................................................296Message CenterSee: Information Displays.................................92MirrorsSee: Heated Windows and Mirrors..............109See: Windows and Mirrors................................82Mobile Communications Equipment.......13Moonroof..........................................................85Bounce-Back.........................................................85Opening and Closing the Moonroof..............85Venting the Moonroof........................................85
Motorcraft Parts - 1.0LEcoBoost™.................................................270Motorcraft Parts - 2.0L................................271MyKey Troubleshooting...............................58MyKey™.............................................................55Principle of Operation........................................55
N
Navigation......................................................368cityseeker..............................................................375Destination Mode..............................................370Map Mode............................................................369Navigation Map Updates................................376Navigation Menu................................................373SiriusXM Traffic and Travel Link...................376SYNC AppLink.....................................................375Waypoints.............................................................374Normal Scheduled Maintenance...........412Intelligent Oil-Life Monitor™..........................412Normal Maintenance Intervals......................413
O
Oil Change Indicator Reset.......................216Resetting the Oil Life MonitoringSystem...............................................................216Oil CheckSee: Engine Oil Check.......................................215Opening and Closing the Hood................211Ordering Additional Owner'sLiterature.......................................................197Obtaining a French Owner’s Manual..........198Overhead Console........................................118
P
Parking Aids....................................................153Principle of Operation.......................................153Parking Brake.................................................148All Vehicles............................................................148Vehicles With AutomaticTransmission...................................................148Vehicles With Manual Transmission...........148Passive Anti-Theft System........................68SecuriLock..............................................................68PATSSee: Passive Anti-Theft System....................68
4642018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingIndex

Vehicles Sold in Canada: RoadsideAssistance Program Coverage.................189Vehicles Sold in Canada: Using RoadsideAssistance........................................................189Vehicles Sold in the United States: GettingRoadside Assistance....................................188Vehicles Sold in the United States: UsingRoadside Assistance....................................188Roadside Emergencies..............................188Running-InSee: Breaking-In..................................................186Running Out of Fuel....................................130Adding Fuel From a Portable FuelContainer...........................................................131Filling a Portable Fuel Container..................130
S
Safety Canopy™............................................44Safety Precautions.......................................129Satellite Radio..............................................294Satellite Radio Electronic Serial Number(ESN)................................................................295Satellite Radio Reception Factors..............294SIRIUS® Satellite Radio Service.................294Troubleshooting.................................................295Scheduled Maintenance Record.............417Scheduled Maintenance..........................409Seatbelt Extension........................................35Seatbelt Height Adjustment......................32Seatbelt Reminder.........................................33Belt-Minder™........................................................33Seatbelts...........................................................29Principle of Operation........................................29Seatbelt Warning Lamp and IndicatorChime...............................................................32Conditions of operation.....................................33Seats....................................................................111Security..............................................................68Settings...........................................................379911 Assist...............................................................384Ambient Lighting................................................391Bluetooth...............................................................381Clock........................................................................381Display...................................................................392General..................................................................389Media Player.......................................................380Mobile Apps.........................................................387
Navigation............................................................385Phone......................................................................381Radio......................................................................384Sound.....................................................................379Valet Mode...........................................................393Vehicle....................................................................391Voice Control.......................................................392Wi-Fi & Hotspot.................................................389Side Airbags.....................................................43Sitting in the Correct Position....................111Snow ChainsSee: Using Snow Chains.................................259Spare WheelSee: Changing a Road Wheel.......................263Special Notices................................................12New Vehicle Limited Warranty.........................12On Board Diagnostics Data LinkConnector............................................................13Special Instructions..............................................12Special Operating Conditions ScheduledMaintenance...............................................414Exceptions.............................................................416Speed ControlSee: Cruise Control............................................162Stability Control.............................................151Principle of Operation........................................151Starter SwitchSee: Ignition Switch............................................119Starting a Gasoline Engine........................122Automatic Engine Shutdown.........................123Failure to Start.....................................................123Guarding Against Exhaust Fumes................125Important Ventilating Information...............125Stopping the Engine When Your Vehicle isMoving................................................................124Stopping the Engine When Your Vehicle isStationary.........................................................124Vehicles with an Ignition Key..........................122Vehicles with Keyless Start.............................122Starting and Stopping the Engine...........119General Information...........................................119Steering.............................................................174Electric Power Steering.....................................174Steering Wheel.................................................71Storage Compartments..............................118SunroofSee: Moonroof.......................................................85
4662018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingIndex