Introduction
About This Manual...........................................7
Symbols Glossary.............................................7
Data Recording..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit..........................................................11
Replacement PartsRecommendation.......................................12
Special Notices................................................12
Mobile CommunicationsEquipment.....................................................13
Export Unique Options..................................13
Environment
Protecting the Environment........................15
Child Safety
General Information.......................................16
Installing Child Restraints.............................17
Booster Seats..................................................24
Child Restraint Positioning.........................26
Child Safety Locks..........................................27
Seatbelts
Principle of Operation..................................29
Fastening the Seatbelts..............................30
Seatbelt Height Adjustment......................32
Seatbelt Warning Lamp and IndicatorChime..............................................................32
Seatbelt Reminder.........................................33
Child Restraint and SeatbeltMaintenance................................................35
Seatbelt Extension........................................35
Personal Safety System™
Personal Safety System™..........................37
Supplementary RestraintsSystem
Principle of Operation..................................38
Driver and Passenger Airbags...................39
Front Passenger Sensing System............40
Side Airbags.....................................................43
Driver Knee Airbag.........................................44
Safety Canopy™............................................44
Crash Sensors and Airbag Indicator.......45
Airbag Disposal..............................................46
Keys and Remote Controls
General Information on RadioFrequencies..................................................47
Remote Control - Vehicles With: KeylessEntry................................................................47
Remote Control - Vehicles With:Integrated Key Transmitter....................50
Remote Control - Vehicles With: KeylessEntry with Remote Start..........................51
Replacing a Lost Key or RemoteControl...........................................................54
MyKey™
Principle of Operation..................................55
Creating a MyKey...........................................56
Clearing All MyKeys.......................................57
Checking MyKey System Status..............58
Using MyKey With Remote StartSystems.........................................................58
MyKey Troubleshooting...............................58
Doors and Locks
Locking and Unlocking................................60
Manual Liftgate..............................................64
Keyless Entry...................................................65
Interior Luggage Compartment Release- 4-Door.........................................................66
Security
Passive Anti-Theft System........................68
12018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingTable of Contents
GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of theFCC Rules and with Licence exempt RSSStandards of Industry Canada. Operationis subject to the following two conditions:
•This device may not cause harmfulinterference, and
•This device must accept anyinterference received, includinginterference that may cause undesiredoperation.
WARNING
Changes or modifications notexpressively approved by the partyresponsible for compliance couldvoid the user's authority to operate theequipment. The term "IC:" before the radiocertification number only signifies thatIndustry Canada technical specificationswere met.
The typical operating range for yourtransmitter is approximately 33 ft (10 m).Vehicles with the remote start feature willhave a greater range. One of the followingcould cause a decrease in operating range:
•Weather conditions.
•Nearby radio towers.
•Structures around the vehicle.
•Other vehicles parked next to yourvehicle.
Other short distance radio transmissions,for example amateur radios, medicalequipment, wireless headphones, remotecontrols and alarm systems can also usethe radio frequency used by your remotecontrol. If the frequencies are jammed, youwill not be able to use your remote control.You can lock and unlock the doors with thekey.
Note:Make sure to lock your vehicle beforeleaving it unattended.
Note:If you are in range, the remote controlwill operate if you press any buttonunintentionally.
Note:The remote control contains sensitiveelectrical components. Exposure to moistureor impact may cause permanent damage.
REMOTE CONTROL - VEHICLES
WITH: KEYLESS ENTRY
Intelligent Access Key
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1.Press the lock button to lock all thedoors.
2.Press the remote start button twice.The direction indicators flash twice.
The horn sounds if the system fails to start,unless quiet start is on. Quiet start runs theblower fan at a slower speed to reducenoise. You can switch it on or off using theinformation display. See GeneralInformation (page 92).
The power windows do not work duringremote start and the radio does not turnon automatically.
The parking lamps remain on and yourvehicle runs for 5, 10 or 15 minutes,depending on the setting.
Note:If you remote start your vehicle withan intelligent access transmitter, you mustpress the push button ignition switch on theinstrument panel once while applying thebrake pedal before driving your vehicle.
Extending the Engine Running Time
To extend the engine running time durationof your vehicle during remote start, repeatsteps 1 and 2 while the engine is running.If the duration is set to 10 minutes, theduration extends by another 10 minutes.For example, if your vehicle had beenrunning from the first remote start for 5minutes, your vehicle continues to run nowfor a total of 20 minutes. You can extendthe engine running time duration to amaximum of 30 minutes.
Wait at least five seconds before remotestarting after a vehicle shutdown.
Turning Your Vehicle Off After RemoteStarting
Press the button once. Theparking lamps turn off.
You may have to be closer to your vehiclethan when starting due to ground reflectionand the added noise of the running vehicle.
You can turn the remote start system onor off using the information display. SeeGeneral Information (page 92).
REPLACING A LOST KEY OR
REMOTE CONTROL
You can purchase replacement keys orremote controls from an authorized dealer.Authorized dealers can program remotecontrols for your vehicle. See PassiveAnti-Theft System (page 68).
To re-program the passive anti-theftsystem see an authorized dealer.
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TUNE and Play or Pause: In radio mode, turn to search the frequency bandin individual increments. Press to mute the station. In media mode, turn to selecta new track. Press to either play or pause a track. This button also mutes theradio sources.
F
Clock: Press to access the clock setting. Use the center arrow controls to changethe hours and minutes. You can also set the clock by pressing MENU andscrolling to Clock Settings. If not in phone mode, press to display the clock.
G
PHONE: Press to access the phone features of the SYNC system. See yourSYNC information.H
MENU: Press to access different audio system features. See Menu Structure.I
SOUND: Press to access settings for Treble, Midrange, Bass, Fade and Balance.Use the up and down arrow buttons to select the various settings. When youmake your selection, press the left and right arrow buttons to change thesettings. Press OK to set or press MENU to exit. Sound settings can be set foreach audio source independently.
J
Seek, Fast Forward and Reverse: In radio mode, select a frequency bandand press either button. The system stops at the first station it finds in thatdirection. In SIRIUS mode, press to select the next or previous satellite radiostation. If a specific category is selected (such as jazz, rock or news), press tofind the next or previous station in the selected category. In CD mode, press toselect the next or previous track. Press and hold to move quickly forward orbackward through the current track.
K
OK and cursor arrows: Press the up and down arrow buttons to select thevarious settings. When you make your selection, press the left and right arrowbuttons to change the settings. Press OK to set, or press MENU to exit.
L
SIRIUS: Press to listen to SIRIUS satellite radio.M
RADIO: Press to listen to the radio or change radio stations. Press the functionbuttons below the radio screen to select different radio functions.N
MEDIA: Press to open the media source menu. You can press this multipletimes to change to CD or to a SYNC-Media device or scroll through the mediasources using the arrow buttons. Press OK to select a source.
O
DIGITAL RADIO
Note:HD Radio broadcasts are notavailable in all markets.
HD Radio technology is the digitalevolution of analog AM/FM radio. Yoursystem has a special receiver that allowsit to receive digital broadcasts (whereavailable) in addition to the analogbroadcasts, it already receives. Digitalbroadcasts provide a better sound quality
2912018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingAudio System
Cleaning the Touchscreen
You can remove fingerprints with a dry,clean, soft cloth.
If dirt or fingerprints are still on the screen,apply a small amount of alcohol to thecloth and try to clean it again.
Note: Do not use detergent or any type ofsolvent to clean the touchscreen.
Note:Do not pour or spray alcohol onto thetouchscreen.
Using Voice Recognition
Using voice commands allows you to keepyour hands on the wheel and eyes on theroad. The system provides feedbackthrough audible tones, prompts, questionsand spoken confirmations depending onthe situation and the chosen level ofinteraction (voice settings).
The system also asks short questions(confirmation prompts) when it is not sureof your request or when there are multiplepossible responses to your request.
When using voice commands, words andicons may appear in the status barindicating the status of the voice commandsession. See Using Voice Recognition(page 347).
Using the Steering Wheel Controls
Depending on your vehicle and optionpackage, you can use different controls onyour steering wheel to interact with thetouchscreen system in different ways.
VOL: Control the volume of audio output.
Mute: Mute the audio output.
Voice: Press to start a voice session. Pressagain to stop the voice prompt andimmediately begin speaking. Press andhold to end a voice session.
SEEK NEXT:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
SEEK PREVIOUS:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
PHONE ACCEPT: Press to answer a callor switch between calls.
PHONE REJECT: Press to end a call orreject an incoming call.
Note:On some models,SEEK NEXT maybe combined with PHONE REJECT andSEEK PREVIOUS may be combined withPHONE ACCEPT.
M:Touch the control repeatedly to switchbetween media sources (modes).
See Steering Wheel (page 71).
Using Your Bezel Controls
Depending on your vehicle and optionpackage, you may also have these controlson your instrument panel:
•Power: Switch the audio system onand off.
•VOL: Control the volume of playingaudio.
•Seek and Tune: se as you normallywould in audio modes.
•Eject: Eject a CD from the audiosystem.
•SOURCE or MEDIA: Press repeatedlyto advance through available mediamodes.
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Message and descriptionMessage
SourcesA
Direct TuneB
PresetsC
You can access these options using thetouchscreen or voice commands.
Sources
Press this button to select the source ofmedia you want to listen to.
Menu item
AM
FM
*SIRIUS
CD
The name of the USB that is plugged in displays here.USB
Bluetooth Stereo
If you have SYNC 3 compatible apps on your connected smart phone, theydisplay here as individual source selections.Apps
* This feature may not be available in all markets and requires an active subscription.
AM/FM Radio
Tuning a Station
You can use the tune or seek controls onthe radio bezel to select a station.
To tune a station using thetouchscreen, select:
Menu item
Direct Tune
A pop up appears, allowing you to type inthe frequency of a station. You can onlyenter a valid station for the source you arecurrently listening to.
You can press the backspace button todelete the previously entered number.
Once you have entered the station'scall numbers, you can select:
Action and descrip-tionMenu item
Press to beginplaying the stationyou have entered.
Enter
Press to exitwithout changingthe station.
Cancel
Presets
To set a new preset, tune to the stationand then press and hold one of thememory preset buttons. The audio mutesbriefly while the system saves the stationand then returns.
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Clearing All MyKeys........................................57Climate Control............................................104Clutch Fluid Check - ManualTransmission................................................221Cold Weather Precautions........................186Coolant CheckSee: Engine Coolant Check.............................217Crash Sensors and Airbag Indicator........45Creating a MyKey...........................................56Programming/Changing ConfigurableSettings...............................................................56Cross Traffic Alert...........................................171Blocked Sensors..................................................172Switching the System Off and On................173System Errors........................................................173System Lights, Messages and AudibleAlerts...................................................................172System Limitations.............................................173Using the Cross Traffic Alert System............171Cruise Control..................................................72Principle of Operation.......................................162Cruise controlSee: Using Cruise Control................................162Customer Assistance..................................193
D
Data Recording..................................................9Event Data Recording..........................................10Service Data Recording........................................9Daytime Running Lamps.............................78Type 1 - Conventional(Non-Configurable)........................................78Type 2 - Configurable..........................................78Digital Radio...................................................291HD Radio Reception and StationTroubleshooting............................................292Direction Indicators.......................................80Doors and Locks............................................60Drive Belt Routing - 1.0LEcoBoost™.................................................235Drive Belt Routing - 2.0L...........................235Driver Alert......................................................164Principle of Operation.......................................164Using Driver Alert................................................164Driver and Passenger Airbags...................39Children and Airbags..........................................40
Proper Driver and Front Passenger SeatingAdjustment........................................................39Driver Knee Airbag.........................................44Driving Aids.....................................................164Driving at High Speed................................266Driving Hints...................................................186Driving Through Water...............................186DRLSee: Daytime Running Lamps.........................78
E
Eco Mode.........................................................173Resetting Eco Mode...........................................174Type 1.......................................................................174Economical Driving......................................186Electromagnetic Compatibility...............427Emission Law.................................................136Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance..........137Tampering With a Noise ControlSystem...............................................................136End User License Agreement.................429VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) .................................429Engine Block Heater....................................125Using the Engine Block Heater......................126Engine Coolant Check.................................217Adding Coolant....................................................217Coolant Change..................................................219Engine Coolant TemperatureManagement..................................................220Fail-Safe Cooling................................................219Recycled Coolant................................................218Severe Climates..................................................219Engine Cooling Fan......................................216Engine Emission Control............................136Engine ImmobilizerSee: Passive Anti-Theft System....................68Engine Oil Check...........................................215Adding Engine Oil...............................................215Engine Oil Dipstick - 1.0LEcoBoost™..................................................215Engine Oil Dipstick - 2.0L...........................215Engine Specifications - 1.0LEcoBoost™.................................................268Engine Specifications - 2.0L...................269
4612018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingIndex
Vehicles Sold in Canada: RoadsideAssistance Program Coverage.................189Vehicles Sold in Canada: Using RoadsideAssistance........................................................189Vehicles Sold in the United States: GettingRoadside Assistance....................................188Vehicles Sold in the United States: UsingRoadside Assistance....................................188Roadside Emergencies..............................188Running-InSee: Breaking-In..................................................186Running Out of Fuel....................................130Adding Fuel From a Portable FuelContainer...........................................................131Filling a Portable Fuel Container..................130
S
Safety Canopy™............................................44Safety Precautions.......................................129Satellite Radio..............................................294Satellite Radio Electronic Serial Number(ESN)................................................................295Satellite Radio Reception Factors..............294SIRIUS® Satellite Radio Service.................294Troubleshooting.................................................295Scheduled Maintenance Record.............417Scheduled Maintenance..........................409Seatbelt Extension........................................35Seatbelt Height Adjustment......................32Seatbelt Reminder.........................................33Belt-Minder™........................................................33Seatbelts...........................................................29Principle of Operation........................................29Seatbelt Warning Lamp and IndicatorChime...............................................................32Conditions of operation.....................................33Seats....................................................................111Security..............................................................68Settings...........................................................379911 Assist...............................................................384Ambient Lighting................................................391Bluetooth...............................................................381Clock........................................................................381Display...................................................................392General..................................................................389Media Player.......................................................380Mobile Apps.........................................................387
Navigation............................................................385Phone......................................................................381Radio......................................................................384Sound.....................................................................379Valet Mode...........................................................393Vehicle....................................................................391Voice Control.......................................................392Wi-Fi & Hotspot.................................................389Side Airbags.....................................................43Sitting in the Correct Position....................111Snow ChainsSee: Using Snow Chains.................................259Spare WheelSee: Changing a Road Wheel.......................263Special Notices................................................12New Vehicle Limited Warranty.........................12On Board Diagnostics Data LinkConnector............................................................13Special Instructions..............................................12Special Operating Conditions ScheduledMaintenance...............................................414Exceptions.............................................................416Speed ControlSee: Cruise Control............................................162Stability Control.............................................151Principle of Operation........................................151Starter SwitchSee: Ignition Switch............................................119Starting a Gasoline Engine........................122Automatic Engine Shutdown.........................123Failure to Start.....................................................123Guarding Against Exhaust Fumes................125Important Ventilating Information...............125Stopping the Engine When Your Vehicle isMoving................................................................124Stopping the Engine When Your Vehicle isStationary.........................................................124Vehicles with an Ignition Key..........................122Vehicles with Keyless Start.............................122Starting and Stopping the Engine...........119General Information...........................................119Steering.............................................................174Electric Power Steering.....................................174Steering Wheel.................................................71Storage Compartments..............................118SunroofSee: Moonroof.......................................................85
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