If your vehicle becomes inoperable
(without access to wheel dollies,
car-hauling trailer, or flatbed transport
vehicle), it can be flat-towed (all wheels
on the ground, regardless of the powertrain
and transmission configuration) under the
following conditions:
•
Tow only in the forward direction.
• The transmission in neutral (N). If you
cannot move the transmission into
neutral (N), you may need to override
it. See Automatic Transmission
(page 118).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 miles (80
kilometers).
Recreational Towing
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. We
designed these guidelines to prevent
damage to your transmission.
Do not tow your vehicle with any wheels
on the ground, as vehicle or transmission
damage may occur. It is recommended to
tow your vehicle with all four wheels off
the ground, for example when using a
car-hauling trailer. Otherwise, you cannot
tow your vehicle.
141
2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Towing
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
144
2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Roadside Emergencies
Hill Start Assist..............................................122
Switching the System On and Off................122
Using Hill Start Assist........................................ 122
Hints on Controlling the Interior Climate............................................................95
General Hints......................................................... 95
Improving Vehicle Drive Range....................... 96
Recommended Settings for Cooling............96
Side Window Defogging in Cold Weather.............................................................. 96
Hints on Driving With Anti-Lock Brakes..............................................................121
Home Screen................................................238
Hood Lock See: Opening and Closing the Hood...........170
I
In California (U.S. Only).............................150
Information Display Control.......................63 Multimedia Controls........................................... 63
Information Displays....................................80 General Information........................................... 80
Information Messages
..................................87
AdvanceTrac®....................................................... 87
Alarm System........................................................ 88
Battery and Charging System (High Voltage).............................................................. 88
Door Ajar................................................................. 89
Hill Start Assist..................................................... 90
Keys and Intelligent Access............................. 90
Lighting.................................................................... 90
Maintenance........................................................... 91
MyKey........................................................................\
91
Parking Aid.............................................................. 92
Parking Brake......................................................... 92
Power Steering...................................................... 92
Remote Start......................................................... 93
Tire Pressure Monitoring System................... 93
Traction Control.................................................... 93
Transmission.......................................................... 93
Installing Child Restraints
............................16
Child Restraints...................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for Children (LATCH)............................................. 19
Using Tether Straps.............................................. 21
Instrument Cluster.........................................75 Instrument Lighting Dimmer.....................68
Instrument Panel Overview.........................13
Interior Lamps
.................................................69
Front Interior Lamps (If Equipped)...............69
Interior Mirror
....................................................73
Introduction........................................................5
J
Jump Starting the Vehicle.........................145 To Connect the Booster Cables.................... 146
To Start Your Vehicle......................................... 146
K
Keys and Remote Controls.........................44
L
Lighting Control..............................................66 Headlamp Flasher................................................ 67
High Beams............................................................ 66
Parking Lamps...................................................... 66
Lighting..............................................................66 General Information........................................... 66
Load Carrying
.................................................134
Load Limit........................................................134
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 139
Vehicle Loading - with and without a Trailer.................................................................. 134
Locking and Unlocking
.................................53
Activating Intelligent Access............................ 54
Autolock................................................................... 55
Autounlock............................................................. 55
Battery Saver......................................................... 56
Disabled Intelligent Access Keys.................... 55
Illuminated Entry.................................................. 56
Illuminated Exit..................................................... 56
Opening the Liftgate........................................... 56
Power Door Locks................................................ 53
Remote Control..................................................... 53
Smart Unlocks for Intelligent Access Keys...................................................................... 55
Lug Nuts See: Changing a Road Wheel........................ 216
Lug Nuts
............................................................217
368
2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Index
Storage Compartments............................106
Sun Visors..........................................................74
Illuminated Vanity Mirror.................................... 74
Supplementary Restraints System.........35 Principle of Operation......................................... 35
Switching Off the Electric Motor............108
Symbols Glossary.............................................5
SYNC™ 3.........................................................227 General Information.......................................... 227
SYNC™ 3 Troubleshooting.....................304
T
Tailgate See: Manual Liftgate........................................... 56
Technical Specifications See: Capacities and Specifications.............218
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).........................151
Tire Care...........................................................197 Glossary of Tire Terminology......................... 199
Information About Uniform Tire Quality Grading............................................................... 197
Information Contained on the Tire Sidewall........................................................... 200
Temperature A B C............................................. 198
Traction AA A B C............................................... 198
Treadwear............................................................. 198
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit...................191
Tire Pressure Monitoring System............212 Changing Tires With a Tire Pressure
Monitoring System........................................ 213
Understanding Your Tire Pressure Monitoring System ....................................... 214
Tire Repair Kit See: Tire Sealant and Inflator Kit...................191
Tire Sealant and Inflator Kit
......................191
First Stage: Inflating the Tire with Sealing
Compound and Air........................................ 193
General Information.......................................... 192
Second Stage: Checking Tire Pressure............................................................ 195
Tips for Use of the Kit....................................... 192
What to Do After the Tire has Been Sealed................................................................ 195
What to Do When a Tire Is Punctured........193 Tires
See: Wheels and Tires....................................... 191
Towing a Trailer
.............................................140
Towing the Vehicle on Four Wheels..........................................................140
Emergency Towing............................................ 140
Recreational Towing........................................... 141
Towing..............................................................140
Traction Control
.............................................123
Principle of Operation....................................... 123
Transmission Code Designation............220
Transmission...................................................118
Transporting the Vehicle...........................140
Type Approvals
..............................................361
U
Under Hood Overview..................................171
Using Cruise Control
.....................................131
Switching Cruise Control Off........................... 131
Switching Cruise Control On........................... 131
Using MyKey With Remote Start Systems
...........................................................51
Vehicles With Ford-Approved Aftermarket
Remote Start Systems................................... 51
Using Snow Chains......................................212
Using Stability Control................................125
Using Traction Control................................123 Switching the System Off................................ 123
System Indicator Lights and Messages.......................................................... 123
Using a Switch..................................................... 123
Using the Information Display Controls............................................................. 123
Using Voice Recognition
...........................239
Audio Voice Commands................................. 240
Mobile App Voice Commands...................... 243
Navigation Voice Commands........................ 242
Phone Voice Commands................................. 241
SiriusXM Traffic and Travel Link Voice Commands..................................................... 244
Voice Settings Commands............................ 244
Utilizing the Mediation/Arbitration Program (Canada Only)
.........................152
371
2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Index