
Using Traction Control................................123
Stability Control
Principle of Operation.................................124
Using Stability Control................................125
Parking Aids
Principle of Operation.................................126
Rear Parking Aid............................................126
Rear View Camera........................................127
Cruise Control
Principle of Operation..................................131
Using Cruise Control.....................................131
Driving Aids
Steering............................................................133
Load Carrying
Rear Under Floor Storage
..........................134
Load Limit
........................................................134
Towing
Towing a Trailer.............................................140
Transporting the Vehicle...........................140
Towing the Vehicle on Four Wheels......140
Driving Hints
Breaking-In......................................................142
Cold Weather Precautions........................142
Driving Through Water................................142
Floor Mats
........................................................142
Roadside Emergencies
Roadside Assistance
...................................144
Hazard Flashers
............................................145
Jump Starting the Vehicle.........................145
Collision, Damage or Fire Event...............147
Post-Crash Alert System...........................148 Customer Assistance
Getting the Services You Need...............149
In California (U.S. Only).............................150
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)........................151
Utilizing the Mediation/Arbitration Program (Canada Only)
........................152
Getting Assistance Outside the U.S. and Canada.........................................................152
Ordering Additional Owner's Literature.....................................................153
Reporting Safety Defects (U.S. Only).............................................................154
Reporting Safety Defects (Canada Only).............................................................154
Fuses
Fuse Box Locations......................................156
Fuse Specification Chart...........................156
Changing a Fuse............................................167
Maintenance
General Information
....................................169
Opening and Closing the Hood
...............170
Under Hood Overview..................................171
Coolant Check.................................................171
Brake Fluid Check.........................................173
Washer Fluid Check
.....................................174
Changing the 12V Battery..........................174
Checking the Wiper Blades.......................175
Changing the Front Wiper Blades..........176
Changing the Rear Wiper Blades............177
Adjusting the Headlamps..........................177
Removing a Headlamp...............................178
Changing a Bulb............................................179
Bulb Specification Chart............................181
Vehicle Care
General Information....................................183
Cleaning Products........................................183
Cleaning the Exterior...................................184
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Table of Contents

ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
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Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, (for example, your contact
information), to offer you products or
services that may interest you. Data may
be provided to our service providers such
as part suppliers that may help diagnose
malfunctions, and who are similarly
obligated to protect data. We retain this
data only as long as necessary to perform
these functions or to comply with law. We
may provide information where required
in response to official requests to law
enforcement or other government
authorities or third parties acting with
lawful authority or court order, and such
information may be used in legal
proceedings. For U.S. only (if equipped), if
you choose to use connected apps and
services, such as SYNC Vehicle Health
Report or MyFord Mobile App, you consent
that certain diagnostic information may
also be accessed electronically by Ford
Motor Company and Ford authorized
service facilities, and that the diagnostic
information may be used to provide
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Charging Status Screen
When you enter or switch off the vehicle,
on your right information display you have
the opportunity to view charging status,
charge start and end times as well as the
charging mode. You can also switch your
charging mode between Value Charge and
Charge Now. See Electric Vehicle
Information in your SYNC information.
WARNING LAMPS AND
INDICATORS
The following warning lamps and
indicators alert you to a vehicle condition
that may become serious. Some lamps
illuminate when you start your vehicle to
make sure they work. If any lamps remain
on after starting your vehicle, refer to the
respective system warning lamp for further
information.
Note:
Some warning indicators appear in
the information display and operate the
same as a warning lamp but do not
illuminate when you start your vehicle
Anti-Lock Braking System Warning
Lamp If it illuminates when you are
driving, this indicates a
malfunction. You will continue
to have the normal braking system
(without anti-lock braking system) unless
the brake system warning lamp is also
illuminated. Have your vehicle checked by
an authorized dealer.
It also momentarily illuminates when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by an authorized dealer. Battery Charging Condition
Warning Lamp If it illuminates when driving, this
indicates a malfunction. Have
your vehicle checked by an
authorized dealer immediately.
Brake System Warning Lamp WARNING
Driving your vehicle with the warning
lamp on is dangerous. A significant
decrease in braking performance
may occur. It may take you longer to stop
your vehicle. Have your vehicle checked as
soon as possible. Driving extended
distances with the parking brake engaged
can cause brake failure and the risk of
personal injury. It will illuminate when you
engage the parking brake with
the vehicle on.
If it illuminates when you are driving, check
that the parking brake is not engaged. If
the parking brake is not engaged, this
indicates low brake fluid level or a brake
system malfunction. Have your vehicle
checked by an authorized dealer
immediately.
It also momentarily illuminates when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by an authorized dealer.
Cruise Control Indicator It will illuminate when you switch
this feature on.
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Maintenance
Action
Message
Indicates the brake fluid level is low and the brake system
should be inspected immediately. See Maintenance (page
169).
Brake fluid level low
Service now
Displays when the brake system needs servicing. Stop your
vehicle in a safe place. Contact an authorized dealer.
Brake system fault Stop
safely
Displays when the motor coolant temperature is excessively
high.
Motor Coolant Over
Temperature
Displayed when the kit needs service. See your authorized
dealer.
Service Tire Mobility Kit
Informs you that the powertrain needs service due to a
powertrain malfunction.
See Manual
Displays when the washer fluid is low and needs to be refilled.
See
Maintenance (page 169).
Washer Fluid Level Low
MyKey Action
Message
Displays when MyKey is active.
MyKey Active Drive
Safely
Displays when starting the vehicle and MyKey is in use and
the MyKey speed limit is on.
Speed Limited to
{MyKey limit ##0} mph
Displays when a MyKey is in use and the MyKey speed limit is
on and the vehicle speed is approaching 81 mph (130 km/h).
Near Vehicle Top Speed
Displays when a MyKey is in use and the MyKey speed limit is
reached.
Vehicle at Top Speed of
MyKey Setting
Displays when MyKey is active.
Check Speed Drive
Safely
Displays when a MyKey is in use and Belt- Minder is activated.
Buckle Up to Unmute
Audio
Displays when a MyKey is in use and park aid is activated.
MyKey Park Aid Cannot
be Deactivated
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GENERAL INFORMATION
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Note:
Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out. Have the
system checked by an authorized dealer. If
your vehicle has continuous vibration or
shudder in the steering wheel while braking,
have it checked by an authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Wheels
(page 188).
Note: Depending on applicable laws and
regulations in the country for which your
vehicle was originally built, the brake lamps
could flash during heavy braking. Following
this, the hazard lights could also flash when
your vehicle comes to a stop.
Brake Over Accelerator
In the event that the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow your vehicle and reduce vehicle
power. If you experience this condition,
apply the brakes and bring your vehicle to
a safe stop. Move the transmission to park
(P), switch your vehicle off and apply the
parking brake. Inspect the accelerator
pedal for any interference. If none are
found and the condition persists, have your
vehicle towed to the nearest authorized
dealer. Brake Assist
Brake assist detects when you rapidly
brake by measuring the rate at which you
press the brake pedal. It provides
maximum braking efficiency as long as you
press the pedal, and can reduce stopping
distances in critical situations
Anti-Lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking.
If it illuminates when you are
driving, this indicates a
malfunction. Your vehicle
continues to have normal braking without
the anti-lock brake system function. Have
your vehicle checked as soon as possible.
It also momentarily illuminates when you
switch your vehicle on to confirm the lamp
is functional. If it does not illuminate when
you switch your vehicle on, or begins to
flash at any time, have the system checked
by an authorized dealer. It illuminates when you engage
the parking brake and your
vehicle is on.
If it illuminates when your vehicle is
moving, make sure the parking brake is
disengaged. If the parking brake is
disengaged, this indicates low brake fluid
level or a brake system fault. Have your
vehicle immediately checked.
It also momentarily illuminates when you
switch your vehicle on to confirm the lamp
is functional. If it does not illuminate when
you switch your vehicle on, or begins to
flash at any time, have the system checked
by an authorized dealer.
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STEERING
Electric Power Steering
WARNINGS
The electric power steering system
has diagnostic checks that
continuously monitor the system. If
a fault is detected, a message displays in
the information display. Stop your vehicle
as soon as it is safe to do so. Switch the
ignition off. After at least 10 seconds,
switch the ignition on and watch the
information display for a steering system
warning message. If a steering system
warning message returns, have the system
checked by an authorized dealer. If the system detects an error, you
may not feel a difference in the
steering, however a serious condition
may exist. Obtain immediate service from
an authorized dealer, failure to do so may
result in loss of steering control. Your vehicle has an electric power steering
system. There is no fluid reservoir. No
maintenance is required.
If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle. This increased effort prevents
overheating and permanent damage to
the steering system. You do not lose the
ability to steer your vehicle manually.
Typical steering and driving maneuvers
allow the system to cool and return to
normal operation. Steering Tips
If the steering wanders or pulls, check for:
•
Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension
components.
• Loose or worn steering components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate
advanced stability control and accident
avoidance systems. Additionally, whenever
the battery is disconnected or a new
battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems.
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COLLISION, DAMAGE OR FIRE
EVENT
Guidance for Ford Motor Company
Electric and Hybrid-Electric
Vehicles Equipped With High
Voltage Batteries
(Vehicle Owner/Operator/General
Public)
Electric and Hybrid-Electric Vehicle
Considerations
In the event of damage or fire involving
an electric vehicle (EV) or
hybrid-electric vehicle (HEV):
•
Always assume the high-voltage
battery and associated components
are energized and fully charged.
• Exposed electrical components, wires
and high-voltage batteries present
potential high-voltage shock hazards.
• Venting/off-gassing high-voltage
battery vapors are potentially toxic and
flammable.
• Physical damage to the vehicle or
high-voltage battery may result in
immediate or delayed release of toxic,
flammable gases and fire.
Vehicle Information and General
Safety Practices
• Know the make and model of your
vehicle.
• Review the owner ’s manual and
become familiar with your vehicle ’s
safety information and recommended
safety practices.
• Do not attempt to repair damaged
electric and hybrid-electric vehicles
yourself. Contact an authorized Ford
Dealer or vehicle manufacturer
representative for service. Crashes
A crash or impact significant enough to
require an emergency response for
conventional vehicles would also require
the same response for an electric or
hybrid-electric vehicle.
If possible
•
Move your car to a safe, nearby
location and remain on the scene.
• Roll down the windows before shutting
your vehicle off.
• Place your vehicle in Park, set the
parking brake, turn off the vehicle,
activate the hazard lights, and move
your key(s) at least 16 feet (5 meters)
away from the vehicle.
Always
• Call 911 if assistance is needed and
advise that an electric or hybrid-electric
vehicle is involved.
• Do not touch exposed electrical
components or the engine
compartment, as a shock hazard may
exist.
• Avoid contact with leaking fluids and
gases, and remain out of the way of
oncoming traffic until emergency
responders arrive.
• When emergency responders arrive,
tell them that the vehicle involved is an
electric vehicle or hybrid vehicle.
Fires
As with any vehicle, call 911 immediately if
you see sparks, smoke or flames coming
from the vehicle.
• Exit the vehicle immediately.
• Advise 911 that an electric or
hybrid-electric vehicle is involved.
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