2018 FORD FOCUS ELECTRIC Owners Manual

GENERAL INFORMATION
WARNINGS
This battery pack shall only be
serviced by an authorized electric
vehicle technician. Improper handling
can result in personal injury or death. Your vehicle consists of various high
voltage components and wiring. All
high voltage cables are labeled and
covered with a solid orange covering or
orange striped tape. Do not touch these
components. Failure to follow this warning
could result in serious personal injury or
death. The high voltage battery system is a high
voltage, lightweight lithium-ion battery
which has two individual packs. One pack
is located in the rear cargo area behind the
second row seats, the other is located
underneath the vehicle. The high voltage
battery system uses an advanced active
liquid heating and cooling system to
regulate high voltage battery temperature
and help maximize the life of the high
voltage battery.
Note:
The high voltage battery does not
require regular service maintenance.
Note: The high voltage battery will
experience gradual capacity loss with time
and usage. This is normal.
CHARGING THE HIGH
VOLTAGE BATTERY WARNINGS
Do not use the 120 volt convenience
cord with an extension cord,
two-prong adapter, surge protector,
timer or other adapter. In Canada, do not use the 120 volt
convenience cord in commercial
garages. WARNINGS
This equipment has arcing or
sparking parts. Do not expose to
flammable vapors. Position this
equipment at least 18 in (450 mm) above
the floor. Do not allow charging equipment to
be immersed in water or liquids.
Failure to follow this warning could
result in fire, serious personal injury or
death. Do not attempt to open the charging
equipment. Failure to follow this
instruction could result in personal
injury, death or property damage. Do not use the charging equipment
if it is faulty or has been damaged.
Failure to follow this instruction
could result in personal injury, death or
property damage. Install charging equipment in
compliance with local regulations.
Failure to follow this warning could
result in fire, serious personal injury or
death. The AC wall plug must fit firmly into
the AC outlet. If the connection feels
loose, worn or the AC outlet is
damaged, please have a qualified
electrician replace the AC outlet. Using a
convenience cord with a worn outlet may
cause burns, property damage and
increase the risk of electric shock. Note:
Find the nearest charging stations by
using the MyFord Mobile app.
AC Charging
Charging Equipment
Your vehicle is equipped with a standard
120 volt convenience cord. Lift the load
floor carpet in the rear of your vehicle to
access the 120 volt convenience cord.
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Note:
The 120 volt convenience cord allows
you to charge the high voltage battery using
a standard 120 volt household outlet.
Charging with a 120 VAC outlet takes
approximately 30 hours to completely
charge an empty battery.
We recommend upgrading to the optional
240 volt charging station for faster more
efficient charging. Charging with a 240 VAC
takes approximately 5 hours 30 minutes
to completely charge an empty battery.
Note: Exact charge time will depend on
ambient temperatures.
Note: The electrical source must meet
certain requirements for the high-voltage
batteries to charge. The AC outlet must be
a three-prong 110-120 volt AC outlet that is
properly grounded, 15– 20 amps (or greater)
and in good condition. You must use a
dedicated line, which means you cannot
have other appliances connected to the
same circuit. If you do not use a dedicated
circuit, the circuit breaker could trip or open.
Note: If you do not have a dedicated circuit,
contact a licensed professional electrician
for proper installation.
Make sure that the 120 volt convenience
cord is completely unwound before
charging.
Always plug the cord into the AC outlet
before connecting the charging coupler
into the charge port on your vehicle. 120 Volt Convenience Cord
Power.
A
Check outlet.
B
Fault.
C
Vehicle.
D
Note: When the convenience cord is plugged into an outlet, use the following table to
determine your vehicle charge status. If the POWER indicator light is off after plugging in
the convenience cord, use a different outlet.
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A
B
C
D

Status
Convenience Cord LED Indicators
Vehicle
Fault
Check
Outlet
The convenience cord is not connected to yourvehicle.
Off
Off
Off
The convenience cord is connected, but yourvehicle is not charging.
On
Off
Off
Your vehicle is charging.
Flashing
Off
Off
Ground Fault Circuit Interrupter (GFCI) faultdetected.
Off
Flashing
Off
The convenience cord is retrying to charge.
Ground Fault Circuit Interrupter (GFCI) fault detected.
Off
On
Off
The convenience cord has exhausted its retry
attempts. Your vehicle is not charging, or there is an internal fault in the charging equipment.
The convenience cord detected a high temper-
ature at the AC plug and is waiting for the AC plug
to return to a normal operating temperature. 1
Off
Off
Flashing
The convenience cord detected a high temper-
ature at the AC plug. The AC plug has returned to a normal operating temperature. Your vehicle is
ready to charge at a reduced current. 1
On
Off
Flashing
The convenience cord detected a high temper-
ature at the AC plug. The AC plug has returned to a normal operating temperature. Your vehicle is
charging at a reduced current. 1
Flashing
Off
Flashing
The convenience cord detected a high temper-
ature at the AC plug. Your vehicle is not charging. The convenience cord has exhausted its retry
attempts.1
Off
On
Flashing
1 Have the outlet checked by a qualified electrician and make sure the AC plug fits firmly
into the outlet. Contact an authorized EV certified dealer if problem persists.
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Your vehicle is equipped with a standard
DC charge feature. You can charge your
vehicle using SAEJ1772 compatible
charging stations. Charging to 80% takes
approximately 33 minutes, or to 75 miles
range in 30 minutes.
Note:
If charging for your plug-in vehicle
fails, please call the Customer Relationship
Center, or click on Call for support or Live
chat at www.owner.ford.com
Connecting the Charging Coupler AC charge port.
A
Charge indicator.
B
The charge indicator displays the state of
charge in 25 percent increments.
1. Shift into park (P), apply the parking brake and turn the vehicle off.
2. Open the charge port door.
Note: To open the charge port door, press
the center rear edge of the charge port door
and then release.
3. Fully open the charge port door until it
engages.
4. Connect your vehicle to the charging system. Note:
The charge indicator flashes to
confirm you have fully engaged the charging
coupler.
Charging
1. If using a 240 volt charging station, follow the instructions on the charge
station to begin the charging process.
The charge indicator shows the progress
of the charge. Starting at the bottom, the
four lights will either flash to indicate
charging in progress or remain illuminated
to indicate charge level. When all four
lights illuminate, charging is complete. The
charge indicator will turn off one minute
after reaching a full charge.
Locking the AC Charging Coupler
To lock the charging coupler, you need a
padlock or a combination lock with a
shackle diameter of 0.2 in (5 mm) or less.
The straight portion of the shackle must
be
1.0 in (25 mm) or longer. 1. Insert the lock through the hole in the
charging coupler button.
2. Lock the padlock or combination lock.
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Waiting to Charge
You can personalize the charge settings.
See Charging the High Voltage Battery
(page 110). When you select Value Charge,
the vehicle may delay charging to take
advantage of off-peak electricity rates. The
vehicle will optimize the charge schedule
to be complete by the next GO Time.
When waiting to charge, the charge
indicator will show the current state of
charge of the high voltage battery.
When all four lights are off the charge level
is between 0 and 25 percent.
Note: When the vehicle is waiting to charge,
the charge indicator will turn off one minute
after displaying the current state of charge.
When the vehicle automatically begins
charging, the charge indicator will turn on
and indicate the progress of the charge.
Note: If the system detects a vehicle
charging system fault at any point in a
charge cycle, the entire charge indicator will
flash continuously for one minute and then
turn off. If this happens, unplug the charging
coupler and then plug it back into the charge
port. If the problem persists, contact an
authorized dealer.
Disconnecting the Charging Coupler
1. Press and hold the button on the charging coupler and disconnect from
the charging port.
Note: Do not pull the wall plug from the
wall while the vehicle is charging. Doing so
may damage the outlet and the cord.
2. Close the charge port door.
Note: To close the charge port door, press
the center rear edge of the charge port door
and then release. Convenience Charging and MyFord
Mobile
Use the MyFord Mobile app to set up the
charging convenience features. Visit
myfordmobile.com for more complete
information and to set up your MyFord
Mobile account.
Your vehicle has the following features to
improve your charging experience.
Value Charge
The vehicle schedules charging at the
lowest available utility rates. Contact your
utility company to see what rates are
available.
Charge Now
Fully charge your vehicle at the quickest
rate. The vehicle starts charging
immediately after you connect the
charging plug into the vehicle.
My GO Time
Setting My GO Times through the MyFord
Mobile application allows you to set
charging schedules and cabin
preconditioning settings so your vehicle is
ready to drive when you are. By setting a
My GO Time the vehicles charge can be
completed before your next set drive time.
A calendar view allows you to program two
My GO Times per day for each of the seven
days of the week. Remember, your vehicle
must be plugged in for My GO Time to
work.
Cabin Preconditioning
Get the most miles out of every charge by
preconditioning your vehicle while it’
s still
plugged in and charging. Use your smart
phone to set the cabin temperature and
departure time before you leave so you use
energy from your home wall outlet instead
of your battery to heat or cool your vehicle.
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DC Charging
Connecting the Charging Coupler
DC charge port.
A
Charge indicator.
B
The charge indicator displays the state of
charge in 25 percent increments.
Repeated use of this charging method
could have a long term effect on the
battery.
1. Shift into park (P), apply the parking brake and turn the vehicle off.
2. Open the charge port door.
Note: To open the charge port door, press
the center rear edge of the charge port door
and then release.
3. Fully open the charge port door until it
engages. 4. Remove the charge port cover.
5. Connect your vehicle to the charging
system.
Note: The charge indicator flashes to
confirm you have fully engaged the charging
coupler.
Charging
The charge indicator shows the progress
of the charge. Starting at the bottom, the
four lights will either flash to indicate
charging in progress or remain illuminated
to indicate charge level. When all four
lights illuminate, charging is complete. The
charge indicator will turn off one minute
after reaching a full charge.
Note: Exact charge time will depend on
ambient temperatures.
Stop Charging Press the charge unlock button
on the center console.
You can also press the charging system
stop button or touch the charge unlock
button in the touchscreen vehicle settings
menu.
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Disconnecting the Charging Coupler
1. Press and hold the button on the
charging coupler and disconnect from
the charging port.
Note: Do not try to disconnect the charging
coupler with force. This could damage the
charging port and charging coupler.
Note: You cannot disconnect the charging
coupler until charging has been stopped or
completed.
2. Replace the charge port cover.
3. Close the charge port door.
Note: To close the charge port door, press
the center rear edge of the charge port door
and then release.
Overriding the Lock
If DC charging has stopped and you are still
unable to disconnect the charging coupler,
you must complete the following button
sequence within 10 seconds.
1. Press the charge unlock button on the center console.
2. Touch the charge unlock button in the touchscreen vehicle settings menu.
3. Press the charge unlock button on the center console.
Note: A message requesting confirmation
that your vehicle is unplugged appears on
the instrument cluster. See Information
Messages (page 87).
4. Switch the power off, leave your vehicle and close the door.
5. After one minute, press and hold the button on the charging coupler and
disconnect from the charging port.
If the previous steps fail to unlock the
charging coupler, you may need to switch
the power off, then on, and off again and
wait another minute to allow the system
to reset. If your first attempt was unsuccessful,
repeat steps 1 through 5.
If you are still unable to disconnect the
charging coupler, press the emergency
stop button on the charging system.
Note:
For additional instructions, please
refer to information available from the
charging networks or the charging system
site.
Call the Ford Roadside Assistance at
1-800-241-3673 for US sold vehicles
traveling within the US or Canada and
1-800-665-2006 for Canadian sold
vehicles traveling with the US or Canada
for additional information.
HIGH VOLTAGE BATTERY CUT-
OFF SWITCH
The high voltage shut off operation shuts
off power from the high-voltage battery
after a collision, or if your vehicle receives
a substantial physical jolt.
To reactivate your vehicle after either
event, perform the following steps:
1. Press the
START/STOP button to
power off your vehicle.
2. Wait for your vehicle to fully shut down
and the instrument cluster to turn off.
Note: Your vehicle may take between 30
to 90 seconds to shut down.
3. Press the brake pedal and press the START/STOP
button.
4. If your vehicle is not powered after this
sequence, repeat steps 1 through 3 up
to two more times.
Note: During this process, your vehicle
detects if the electrical system is safe and
reactivates. Once your vehicle determines
the electrical system safe, you can start your
vehicle as you would normally by pressing
the brake in combination with the
START/STOP
button.
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Note:
In the event your vehicle does not
reactivate after the third power cycle,
contact an authorized dealer.
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