2018 FORD FLEX Owners Manual

SiriusXM
This button is available if SiriusXM is the
active audio source. Pressing the button
allows you to access the following
features:Action and Description
Menu Item
If you select a category, seek functions only stop on channels in that
category.
Set Category for
Seek
Select to create a personal identification number (PIN), which allows
you to lock or unlock channels. Your initial PIN is 1234.
Parental
Lockout
Select to switch on or off songs, artists or teams alerts or delete an
alert or delete all alerts.
Edit Alerts
You can also view your satellite radio
Electronic Serial Number (ESN) from this
screen. You need this number when
communicating with SiriusXM to activate,
modify or track your account. Navigation
You can adjust many of the Navigation
preferences by selecting the following
menus.
Map Preferences Action and Description
Menu Item
Map Prefer-
ences
Then select any of the following: When this option is active, the system shows 3D renderings of build-
ings.
3D City Model
When enabled, your vehicle ’s previously traveled route displays with
white dots.
Breadcrumbs
Enable this feature to display up to 3 POI icons on the navigation map.
A rest area POI icon is displayed on the map regardless of this setting.
POI Icons
Select POIs
Once this feature is activated you can select
the icons you want displayed by selecting:
This menu allows you to choose which incident icons you would like
to have displayed on the navigation map.
Incident Map
Icons
422
Flex (TP3) , enUSA, Edition date: 201801, Second Printing SYNC™ 3

Route Preferences
Second Level Messages, Actions and Descriptions
Menu Item
Route Prefer-
ences
Then select any of the following: Choose to have the system display your chosen route type.
Preferred Route
Eco
Fastest
Shortest
Bypass route selection in destination programming. The system only
calculates one route based on your preferred route setting.
Always Use ___
Route
When activated, the system uses your selected route type to calculate
only one route to the desired destination.
The system selects High Occupancy Vehicle or car pool lanes when
providing route guidance.
Use HOV Lanes
The system searches for and displays available parking locations as
you approach your destination.
Automatically
Find Parking
Select a level of cost for the calculated Eco Route. The higher the
setting, the longer the time allotment is for the route.
Eco Time
Penalty
Enable or disable considering traffic information when planning a
route. The system can find a faster route based on heavy traffic flow
information or detect a Road Closed incident and find a detour route
if possible.
Dynamic Route
Guidance
Navigation Preferences Action and Description
Menu Item
Navigation Pref-
erences You can adjust how the system provides prompts.
Guidance
Prompts
Then select any of the following:
Voice and Tones
Voice Only
Tones Only
423
Flex (TP3) , enUSA, Edition date: 201801, Second Printing SYNC™ 3

Navigation Source Selection
The screen lists available alternative
navigation sources using Applink.
Mobile Apps
You can enable the control of compatible
mobile apps running on your Bluetooth or
USB device on SYNC 3. In order to enable
mobile apps, SYNC 3 requires user consent
to send and receive app authorization
information and updates using the data
plan associated with the connected device.
The connected devices send data to Ford
Motor Company in the United States. The
encrypted information includes your VIN,
SYNC 3 module number, anonymous
usage statistics and debugging
information. Updates may take place.
Note:
Not all Mobile Apps are compatible
with the system.
Note: Standard data rates will apply. Ford
Motor Company is not responsible for any
additional charges you may receive from
your service provider, when your vehicle
sends or receives data through the
connected device. Action and Description
Menu Item
Enable or disable the use of
mobile apps on SYNC 3.
On
Mobile Apps
Off Disabling mobile apps in the
settings menu disables auto-
matic updates and the use of
mobile apps on SYNC 3.
You can view the status of mobile app permissions in the settings
menu.
Once Mobile Apps is enabled, you have the following options: This provides information on the current state of available app
updates.
Update Mobile
Apps
There are three possible statuses: Updating Mobile Apps\b
Up-To-Date
Update Needed
The system is trying to receive
an update.
No update is
required.
The system has
detected a new app
requiring authoriza-
tion or a general
permissions update is
required.
424
Flex (TP3) , enUSA, Edition date: 201801, Second Printing SYNC™ 3

Action and Description
Menu Item
Select this button if an
update is required and you
want to request this update
manually. For example, when
your mobile device is
connected to a Wi-Fi hotspot,
select:
Request Update
Request Update
Grant or deny permissions to all apps at once.
All Apps
Grant or deny an individual app particular permissions. App permis-
sions are organized into groups. By pressing the info book icon, you
can see which signals are included in each group.
There may also
be SYNC 3
enabled apps
listed under
these options.
Note: Ford Motor Company is not
responsible or liable for any damages or loss
of privacy relating to usage of an app, or
dissemination of any vehicle data that you
approve Ford Motor Company to provide to
an app. General
Access and adjust the system settings,
voice features, as well as phone, navigation
and wireless settings.Menu Item
Select to have the touch-
screen display in English,
Spanish or French.
Language
Select to display units in
kilometers or miles.
Distance
Select to display units in
Celsius or Fahrenheit.
Temperature
Select to have the system
beep to confirm choices
made through the touch-
screen.
Touch Screen Beep
425
Flex (TP3) , enUSA, Edition date: 201801, Second Printing SYNC™ 3

Menu Item
When you activate this
option, the system auto-
matically updates when
you have an available
Internet connection
through a Wi-Fi network or
mobile connection.
Automatic System Updates
Information pertaining to
the system and its soft-
ware.
About SYNC
Documentation of the
software license for the
system.
Software Licenses
Select to restore factory
defaults. This erases all
personal settings and
personal data.
Master Reset
Wi-Fi & Hotspot
Access SYNC Wi-Fi and Vehicle Hotspot
settings and information. System Wi-Fi
You can access the following:Action and Description
Menu Item
Enable this option to connect to Wi-Fi for SYNC 3 vehicle software
updates.
Wi-Fi
This provides you with a list of available Wi-Fi networks within range.
Available
Networks
Clicking on a network from the list allows you to connect or disconnect
from that network. The system may require a security code to
connect.
When you click the information button next to a network, more
information about the network displays such as the signal strength,
connection status and security type.
The system alerts you when your vehicle is parked and a Wi-Fi
network is within range if SYNC is not already connected.
Wi-Fi Available
Notifications
426
Flex (TP3) , enUSA, Edition date: 201801, Second Printing SYNC™ 3

Vehicle Hotspot (If Equipped)
You can access the following: Action and Description
Menu Item
Allows you to turn the hotspot on and off.
Wi-Fi Hotspot
On/Off
Allows you to view and edit hotspot settings such as the SSID and
password.
Settings
Allows you to view your vehicle's hotspot plan and data usage.
Data Usage
Allows you to manage devices connected to your hotspot.
Manage Devices
Note: The Vehicle Wi-Fi Hotspot (Vehicle
Hotspot) may be operational while ignition
is On and may remain operational while the
ignition is Off.
Note: Vehicle Hotspot services are provided
by the vehicle network carrier, subject to
your vehicle network carrier agreement,
coverage and availability.
Note: It is the account owner ’s
responsibility to remove the vehicle from
the vehicle network carrier account when
ownership of the vehicle is transferred. If the
owner would like to remove the vehicle from
the account for any reason, please contact
your vehicle network carrier for more
information.
Note: Data, such as the Vehicle
Identification Number (VIN), SIM Card ID,
and data plan usage, is shared between
Ford Motor Company and the vehicle
network carrier to provide the Vehicle
Hotspot service in accordance with your
vehicle network carrier agreement, coverage
and availability, and may be used to enable
a seamless transition from an old to new
embedded modem and to confirm any
updates are successfully delivered. Note:
For your convenience data usage may
be available for monitoring under Settings
but may not reflect actual or current usage.
The vehicle network carrier is responsible
for providing information about your
account. Please contact the vehicle network
carrier for more information.
Note: Ford Motor Company may need to
update operating system software on your
vehicle, including security updates and bug
fixes, to keep connected services current,
like Vehicle Hotspot, without prior notice to
you.
Note: If you do not have an active vehicle
hotspot data plan, open your web browser
and go to a website using the HTTP protocol
to be automatically redirected to the vehicle
network carrier landing page where you can
purchase data. Websites using HTTPS will
not automatically redirect.
Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.
This sets the color to the highest intensity.
You can drag the colors up and down to
increase or decrease the intensity.
To switch ambient lighting off, press the
active color once or drag the active color
all the way down to zero intensity.
427
Flex (TP3) , enUSA, Edition date: 201801, Second Printing SYNC™ 3

Vehicle
Note:
You vehicle may not have all of these
features.
You can select the following features to
update their settings. Door Keypad Code
Select this button to add or erase a
personal door keypad code. To add or
erase a personal code, you first need to
enter the five-digit factory set code. You
can find this code on the owner's wallet
card in the glove box or from your
authorized dealer.
Camera Settings
To make adjustments using the touchscreen, select: Action and Description
Message
Camera Settings
Then select from the following: You can enable or disable this option using the slider.
Rear Camera
Delay
You can find more information on the rear-view camera system in the parking aids chapter
of your owner manual.
Onboard Modem Serial Number (ESN)
Selecting this button on the settings menu
shows you the ESN number for your
system. You need this number for certain
registrations such as Satellite Radio.
Display
To make adjustments using the touchscreen, select: Action and Description
Menu Item
The screen goes black and does not display anything. Tap the screen
to switch it back on.
Display Off
Make the screen display brighter or dimmer.
Brightness
You can select:
Mode
The screen automatically switches between day and
night modes based on the outside light level.
Auto
428
Flex (TP3) , enUSA, Edition date: 201801, Second Printing SYNC™ 3

Action and Description
Menu Item
The screen displays with a light background to enhance
daytime viewing.
Day
The screen displays with a darker background to make
nighttime viewing easier.
Night
Enable this option to automatically dim the display brightness based
on ambient lighting conditions.
Auto Dim
Voice Control
You can adjust the voice control settings
by selecting the following options. Menu Item
Enable this option to remove
additional voice prompts
and confirmations.
Advanced Mode
Enable this option to have
the system confirm a
contacts name with you
before making a call.
Phone Confirmation
Enable this option to have
the system display a list of
available voice commands
when the voice button is
pressed.
Voice Command List
Valet Mode
Valet mode allows you to lock the system.
No information is accessible until the
system is unlocked with the correct PIN.
When you select valet mode a pop up
appears informing you that a four digit
code must be entered to enable and
disable valet mode. You can use any PIN
you chose but you must use the same PIN
to disable valet mode. The system asks
you to input the code. Note:
If the system is locked and you
cannot remember the PIN, please contact
the Customer Relationship Center.
For Lincoln
United States: 1-800-521-4140
Canada: 1-800-387-9333
To enable valet mode, enter your chosen
PIN. The system then asks to confirm your
PIN by reentering it. The system then locks.
To unlock the system, enter the same pin
number. The system reconnects to your
phone and all of your options are available
again.
429
Flex (TP3) , enUSA, Edition date: 201801, Second Printing SYNC™ 3