2018 FORD EXPLORER ignition

Action and Description
Menu Item
Enable this option to connect to Wi-Fi for SYNC 3 vehicle software
updates.
Wi-Fi
This provides you with a list of available Wi-Fi networks within range.
Available
Networks
Clicking on a network from the list allows you to connect or disconnect
from that network. The system may require a security code to
connect.
When you click the information button next to a network, more
information about the network displays such as the signal strength,
connection status and security type.
The system alerts you when your vehicle is parked and a Wi-Fi
network is within range if SYNC is not already connected.
Wi-Fi Available
Notifications
Vehicle Hotspot (If Equipped)
You can access the following: Action and Description
Menu Item
Allows you to turn the hotspot on and off.
Wi-Fi Hotspot
On/Off
Allows you to view and edit hotspot settings such as the SSID and
password.
Settings
Allows you to view your vehicle's hotspot plan and data usage.
Data Usage
Allows you to manage devices connected to your hotspot.
Manage Devices
Note: The Vehicle Wi-Fi Hotspot (Vehicle
Hotspot) may be operational while ignition
is On and may remain operational while the
ignition is Off.
Note: Vehicle Hotspot services are provided
by the vehicle network carrier, subject to
your vehicle network carrier agreement,
coverage and availability. Note:
It is the account owner ’s
responsibility to remove the vehicle from
the vehicle network carrier account when
ownership of the vehicle is transferred. If the
owner would like to remove the vehicle from
the account for any reason, please contact
your vehicle network carrier for more
information.
478
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing SYNC™ 3

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Make sure you have a compatible smart-
phone; an Android with OS 2.3 or higher or
an iPhone 3GS or newer with iOS 5.0 or
higher. Additionally, make sure you pair and
connect your phone to SYNC 3 in order to
find AppLink-capable apps on your device.
iPhone users must also connect to a USB
port with an Apple USB cable.
You did not connect an
Applink Compatible
phone to SYNC 3.
AppLink Mobile
Applications:
When I select
"Find Mobile
Apps," SYNC 3
does not find
any applica-
tions.
Make sure you have downloaded and
installed the latest version of the app from
your phone's app store. Make sure the app
is running on your phone. Some apps
require you to register or login to the app
on the phone before using them with
AppLink. Also, some may have a "Ford
SYNC" setting, so check the app's settings
menu on the phone.
AppLink-enabled apps
are not installed and
running on your mobile
device.
My phone is
connected, but I
still cannot find
any apps.
Closing and restarting apps may help SYNC
3 find the application if you cannot discover
it inside the vehicle. On an Android device,
if apps have an 'Exit' or 'Quit' option, then
select it and restart the app. If the app does
not have that option, select the phone's
settings menu and select 'Apps', then find
the particular app and choose 'Force stop.'
Do not forget to restart the app afterward,
then select "Find Mobile Apps" on SYNC 3.
Sometimes apps do not
properly close and re-
open their connection to
SYNC 3, over ignition
cycles, for example.
My phone is
connected, my
app(s) are
running, but I
still cannot find
any apps.
On an iPhone with iOS7+, to force close an
app, double tap the home button then
swipe up on the app to close it. Tap the
home button again, then select the app
again to restart it. After a few seconds, the
app should then appear in SYNC 3's Mobile
App's Menu.
488
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing SYNC™ 3

Personal Profiles
Possible cause and solution
Issue
Personal Profiles have not been set up.
I cannot create a profile. An invalid profile name was entered.
A memory button was not selected when
prompted.
The vehicle
’s ignition was not On and in
Park or was shifted out of Run or Park while
creating a profile.
Personal Profiles is turned off.
The lock button was not selected on a
keyfob when prompted.
I cannot link a keyfob. The keyfob selected was already associ-
ated to another profile and an overwrite
was declined.
A profile recall was performed while linking
a keyfob.
The vehicle
’s ignition was not On and in
Park, or was shifted out of Run or Park while
linking a keyfob.
The old linking method is used.
The unsaved setting is not supported by
Personal Profiles.
My personalized settings do not save. A different Personal Profile is active than
expected.
Another user has changed settings for the
wrong Personal Profile.
A Personal Profile has not been created.
My profile will not recall. Personal Profiles is turned off.
The requested profile is already active.
The memory button being used is not linked
to a profile.
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing SYNC™ 3

Antenna Positions
Maximum output power Watt (Peak
RMS)
Frequency Band
MHz
1
50
1-30
2, 3
50
50-54
2, 3
50
68-88
2, 3
50
142-176
2, 3
50
380-512
2, 3
10
806-870
Note: After the installation of radio
frequency transmitters, check for
disturbances from and to all electrical
equipment in your vehicle, both in the
standby and transmit modes.
Check all electrical equipment:
• With the ignition ON.
• With the engine running.
• During a road test at various speeds.
Check that electromagnetic fields
generated inside your vehicle cabin by the
transmitter installed do not exceed
applicable human exposure requirements. END USER LICENSE
AGREEMENT
VEHICLE SOFTWARE END USER
LICENSE AGREEMENT (EULA)
•
You (“You” or “Your ” as applicable)
have acquired a vehicle having several
devices, including SYNC ® and various
control modules, ("DEVICES") that
include software licensed or owned by
Ford Motor Company and its affiliates
("FORD MOTOR COMPANY"). Those
software products of FORD MOTOR
COMPANY origin, as well as associated
media, printed materials, and "online"
or electronic documentation
("SOFTWARE") are protected by
international intellectual property laws
and treaties. The SOFTWARE is
licensed, not sold. All rights reserved.
• The SOFTWARE may interface with
and/or communicate with, or may be
later upgraded to interface with and/or
communicate with additional software
and/or systems provided by FORD
MOTOR COMPANY.
520
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Appendices

1
180 Degree Camera.....................................218
Camera Views...................................................... 219
Using the System................................................ 219
4
4WD See: Four-Wheel Drive....................................... 191
A
A/C See: Climate Control......................................... 133
About This Manual
...........................................7
ABS See: Brakes........................................................... 196
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 197
Accessories....................................................495 Exterior Style....................................................... 495
Interior Style........................................................ 495
Lifestyle................................................................. 495
Peace of Mind..................................................... 495
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control.............221
Active Park Assist
........................................209
Using Active Park Assist................................... 210
Adjusting the Headlamps.........................301 Vertical Aim Adjustment................................. 301
Adjusting the Pedals....................................80
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................76
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................76
End of Travel Position.......................................... 77
Memory Feature.................................................... 77
Airbag Disposal................................................51
Air Conditioning See: Climate Control......................................... 133Air Filter
See: Changing the Engine Air Filter............308
Alarm See: Anti-Theft Alarm......................................... 75
Ambient Lighting...........................................89 Adjusting the Intensity....................................... 90
Changing the Color............................................. 89
Switching Ambient Lighting Off.................... 90
Switching Ambient Lighting On..................... 89
Anti-Theft Alarm............................................75 Arming the Alarm................................................. 75
Disarming the Alarm........................................... 75
Appendices.....................................................518
Apps.................................................................464 ........................................................................\
.......... 464
SiriusXM Traffic and Travel Link.................. 466
At a Glance........................................................16
Audible Warnings and Indicators...........103 Automatic Transmission Warning
Chime................................................................. 104
Engine On Warning Chime.............................. 103
Headlamps On Warning Chime.................... 103
Key in Ignition Warning Chime....................... 103
Keyless Warning Alert ...................................... 103
Parking Brake On Warning Chime................103
Audio Control...................................................78 Seek and Media.................................................... 78
Audio System
................................................364
General Information......................................... 364
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................368
Menu Structure................................................... 370
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................365
Audio Unit - Vehicles With: Sony AM/ FM/CD...........................................................367
Autolamps........................................................84 Windshield Wiper Activated
Headlamps........................................................ 84
Automatic Climate Control - Vehicles With: Premium AM/FM/CD...................134
Automatic Climate Control - Vehicles With: Sony AM/FM/CD
............................136
Automatic High Beam Control.................86 Automatic High Beam Indicator..................... 87
Switching the System On and Off................86
Automatic Transmission
............................187
Brake-Shift Interlock Override...................... 189
557
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Index

Fuel Quality - E85.........................................176
Choosing the Right Fuel - Flex Fuel
Vehicles.............................................................. 176
Switching Between E85 and Gasoline........177
Fuel Quality - Gasoline...............................175 Choosing the Right Fuel................................... 175
Fuel Shutoff....................................................261
Fuses.................................................................273
Fuse Specification Chart...........................273 Passenger Compartment Fuse Panel........278
Power Distribution Box.................................... 273
G
Garage Door Opener See: Universal Garage Door Opener.............161
Gauges................................................................97 Engine Coolant Temperature Gauge..........100
Fuel Gauge........................................................... 100
Information Display............................................. 99
Type 1........................................................................\
. 97
Type 2....................................................................... 98
Type 3....................................................................... 99
Gearbox See: Transmission............................................... 187
General Information on Radio Frequencies...................................................52
Intelligent Access................................................. 52
General Maintenance Information.......499 Multi-Point Inspection...................................... 501
Owner Checks and Services......................... 500
Protecting Your Investment.......................... 499
Why Maintain Your Vehicle?......................... 499
Why Maintain Your Vehicle at Your Dealership?.................................................... 499
Getting Assistance Outside the U.S. and Canada.........................................................269
Getting the Services You Need..............266 Away From Home............................................. 266
Global Opening
...............................................92
Moonroof................................................................. 92
Remote Control Front Windows..................... 92
H
Handbrake See: Parking Brake.............................................. 197
Hazard Flashers
............................................261 HDC
See: Using Hill Descent Control................... 203
Headlamp Adjusting See: Adjusting the Headlamps..................... 301
Headlamp Exit Delay
....................................85
Headlamp Removal See: Removing a Headlamp.......................... 303
Headrest See: Head Restraints......................................... 144
Head Restraints
............................................144
Adjusting the Head Restraint......................... 145
Tilting Head Restraints .................................... 146
Heated Seats.................................................158 Front Seats........................................................... 158
Second Row Heated Seats............................. 159
Heated Steering Wheel................................79
Heated Windows and Mirrors...................141 Heated Exterior Mirrors..................................... 142
Heated Rear Window........................................ 142
Heating See: Climate Control......................................... 133
Hill Start Assist..............................................197 Switching the System On and Off...............198
Using Hill Start Assist....................................... 198
Hints on Controlling the Interior Climate..........................................................138
Defogging the Side Windows in Cold Weather............................................................ 140
General Hints....................................................... 138
Quickly Cooling the Interior............................ 139
Quickly Heating the Interior............................ 139
Recommended Settings for Cooling..........140
Recommended Settings for Heating..........139
Hints on Driving With Anti-Lock Brakes
.............................................................197
Home Screen................................................429
Hood Lock See: Opening and Closing the Hood..........284
I
Ignition Switch
...............................................169
In California (U.S. Only).............................267
Information Display Control.......................79
Information Displays
...................................105
General Information.......................................... 105
Information Messages
.................................119
4WD........................................................................\
.. 119
561
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Index

Adaptive Cruise Control...................................
120
AdvanceTrac ™.................................................... 120
Alarm....................................................................... 120
Automatic Engine Shutdown.......................... 121
Automatic High Beam Control....................... 121
Battery and Charging System........................ 122
Blind Spot Information and Cross Traffic Alert System..................................................... 122
Brake System........................................................ 123
Doors and Locks.................................................. 123
Driver Alert............................................................. 123
Electronic Stability Control............................. 124
Engine...................................................................... 124
Fuel........................................................................\
... 124
Hill Descent Control........................................... 124
Hill Start Assist.................................................... 125
Keys and Intelligent Access............................ 125
Lane Keeping System....................................... 126
Maintenance......................................................... 126
MyKey...................................................................... 127
Park Aid.................................................................. 128
Park Brake............................................................. 128
Power Steering.................................................... 128
Pre-Collision Assist............................................ 129
Remote Start........................................................ 129
Seats........................................................................\
129
Starting System.................................................. 130
Terrain Management System........................ 130
Tire Pressure Monitoring System.................130
Traction Control.................................................... 131
Trailer........................................................................\
131
Transmission......................................................... 131
Installing Child Restraints...........................20 Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 25
Using Tether Straps............................................. 27
Instrument Cluster.........................................97
Instrument Lighting Dimmer.....................84
Instrument Panel Overview........................16
Interior Lamps
.................................................87
Battery Saver......................................................... 89
Dome Lamp........................................................... 88
Map Lamps............................................................ 88
Interior Mirror
...................................................95
Automatic Dimming Mirror............................... 95
Manual Dimming Mirror..................................... 95
Introduction.........................................................7 J
Jump Starting the Vehicle........................262
Connecting the Jumper Cables.................... 262
Jump Starting...................................................... 263
Preparing Your Vehicle..................................... 262
Removing the Jumper Cables....................... 263
K
Keyless Entry
....................................................67
SECURICODE™ Keyless Entry
Keypad................................................................. 67
Keyless Starting
............................................169
Ignition Modes..................................................... 170
Keys and Remote Controls.........................52 Principle of Operation......................................... 52
L
Lane Keeping System................................228 Switching the System On and Off..............229
Liftgate...............................................................69
Lighting Control
..............................................83
Flashing the Headlamp High Beam..............84
Headlamp High Beam........................................ 83
Lighting..............................................................83 General Information............................................ 83
Load Carriers See: Roof Racks and Load Carriers.............242
Load Carrying.................................................241
Load Limit.......................................................243 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 248
Vehicle Loading - with and without a Trailer................................................................. 243
Locking and Unlocking
................................64
Activating Intelligent Access............................ 65
Autolock.................................................................. 66
Battery Saver.......................................................... 67
Illuminated Entry.................................................. 66
Illuminated Exit..................................................... 67
Locking and Unlocking the Doors with the Key Blade........................................................... 64
Power Door Locks................................................ 64
Remote Control.................................................... 64
562
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Index

Roof Racks and Load Carriers.................242
Adjusting the Crossbar.................................... 243
Thumbwheel Kit................................................. 242
Running-In See: Breaking-In.................................................. 257
Running Out of Fuel......................................177
Adding Fuel From a Portable Fuel
Container........................................................... 178
Filling a Portable Fuel Container................... 178
S
Safety Canopy ™
............................................49
Safety Precautions.......................................175
Satellite Radio...............................................375
Satellite Radio Electronic Serial Number
(ESN)................................................................. 376
Satellite Radio Reception Factors...............375
SiriusXM Satellite Radio Service.................. 375
Troubleshooting................................................. 376
Scheduled Maintenance Record...........507
Scheduled Maintenance
..........................499
Seatbelt Extension........................................42
Seatbelt Height Adjustment......................39
Seatbelt Reminder
........................................40
Belt-Minder™....................................................... 40
Seatbelts...........................................................35 Principle of Operation......................................... 35
Seatbelt Warning Lamp and Indicator Chime..............................................................40
Conditions of operation.................................... 40
Seats.................................................................144
Security...............................................................74
Settings...........................................................467 911 Assist................................................................ 472
Ambient Lighting............................................... 479
Bluetooth............................................................. 469
Clock...................................................................... 469
Display
.................................................................. 480
General................................................................... 477
Media Player....................................................... 468
Mobile Apps......................................................... 475
Navigation............................................................. 473
Phone
.................................................................... 469
Radio....................................................................... 472
Sound..................................................................... 467
Valet Mode............................................................ 481
Vehicle .................................................................... 479Voice Control......................................................
480
Wi-Fi & Hotspot.................................................. 477
Side Airbags
.....................................................48
Side Sensing System..................................207 Obstacle Distance Indicator......................... 208
Sitting in the Correct Position
..................144
Snow Chains See: Using Snow Chains................................. 332
Spare Wheel See: Changing a Road Wheel........................ 337
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 13
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Using Your Vehicle as an Ambulance............13
Using Your Vehicle With a Snowplow............13
Special Operating Conditions Scheduled Maintenance..............................................505
Exceptions........................................................... 506
Speed Control See: Cruise Control........................................... 220
Stability Control
..........................................200
Principle of Operation..................................... 200
Starter Switch See: Ignition Switch........................................... 169
Starting a Gasoline Engine........................170 Automatic Engine Shutdown......................... 172
Failure to Start....................................................... 171
Guarding Against Exhaust Fumes................173
Important Ventilating Information...............173
Stopping the Engine When Your Vehicle is Moving................................................................ 172
Stopping the Engine When Your Vehicle is Stationary.......................................................... 172
Vehicles with an Ignition Key.......................... 170
Vehicles with Keyless Start............................. 170
Starting and Stopping the Engine.........169 General Information.......................................... 169
Steering............................................................237 Electric Power Steering.................................... 237
Steering Wheel
................................................76
Storage Compartments.............................167
Sunroof See: Moonroof....................................................... 95
565
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Index