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If the liftgate starts to close after it has
fully opened, this indicates there may be
excessive weight on the liftgate or a
possible strut failure.  A repetitive tone
sounds and the liftgate closes under
control.  Remove any excessive weight
from the liftgate.  If the liftgate continues
to close after opening, have the system
checked as soon as possible.
Opening and Closing the Liftgate
WARNING: Make sure all persons
are clear of the power liftgate area
before using the power liftgate control.
Note:  Make sure the area behind your
vehicle is free from obstruction and that
there is enough room for you to operate the
liftgate.  Objects too close to your vehicle,
for example a wall, garage door or another
vehicle may come into contact with the
moving liftgate.  This could damage the
liftgate and its components.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note:  Do not leave the liftgate open when
you are driving.  This could damage the
liftgate and its components.
From the Instrument Panel With the transmission in park
(P), press the button on the
instrument panel.
Remote Control Press the button twice within a
few seconds. Outside Control
Opening the Liftgate
1. Unlock the liftgate with the remote
control or power door unlock control.
If an intelligent access key is within 
3 ft
(1 m) of the liftgate, the liftgate unlocks
when you press the liftgate release
button. 2. Press the button inside the liftgate
handle.
Note: Allow the power system to open the
liftgate. Manually pushing or pulling the
liftgate may activate the system ’s obstacle
detection and stop the power operation or
reverse its direction, replicate a strut failure,
or damage mechanical components.
Closing the Liftgate WARNING: 
Keep clear of the
liftgate when using the rear switch.
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Note:
Entering your vehicle when the
liftgate is closing can cause your vehicle to
bounce and activate obstacle detection. To
prevent this, let the power liftgate close
completely before you enter your vehicle.
Before driving off, check the instrument
cluster for a liftgate or door ajar message or
warning indicator. Failure to do this could
result in unintentionally leaving the liftgate
open when driving.
When Opening
The system stops when it detects an
obstacle and two short tones sound.
Remove the obstacle to operate the
liftgate.
Using the Hands-Free Liftgate (If
Equipped)
Make sure you have a passive key within
3 ft (1 m)
 of the liftgate.
1. Stand behind your vehicle, and face the
liftgate.
2. Move your foot, in a single-kick motion,
without pausing, under and away from
the rear bumper detection area.
3. The liftgate power opens or closes.
Vehicles Without a Trailer Hitch The detection area is in the center of the
rear bumper. Vehicles With a Trailer Hitch
The detection area is on the left-hand side
and right-hand side of the hitch, between
the exhaust and the hitch.
Avoid the following actions when using
hands-free opening:
•
Making physical contact with the
bumper.
• Holding your foot under the bumper.
• Sweeping your foot from side to side,
or kicking at an odd angle.
Note: Allow the power system to open the
liftgate. Manually pushing or pulling the
liftgate may activate the system ’s obstacle
detection and stop the power operation or
reverse its direction, replicate a strut failure,
or damage mechanical components.
Note:  Splashing water may cause the
hands-free liftgate to open.  Keep the
passive key away from the rear bumper
detection area when you wash your vehicle.
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Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect extended
service plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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