3.Insert a suitable tool, for example ascrewdriver, in the position shown andcarefully remove the battery.
4.Install a new battery with the + facingupward.
5.Reinstall the battery cover and the keyblade.
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls canbe purchased from an authorized dealer.Authorized dealers can program remotecontrols for your vehicle. See PassiveAnti-Theft System (page 61).
49EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingKeys and Remote Controls
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
181EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingRoadside Emergencies
For longer, trouble-free operation, keep thetop of the battery clean and dry and thebattery cables tightly fastened to thebattery terminals. If any corrosion ispresent on the battery or terminals, removethe cables from the terminals and cleanwith a wire brush. You can neutralize theacid with a solution of baking soda andwater.
We recommend that you disconnect thenegative battery cable terminal from thebattery if you plan to store your vehicle foran extended period.
To maintain correct operation of thebattery management system, if you addany electrical devices to your vehicle, donot connect the ground connection directlyto the negative battery terminal. Aconnection at the negative battery terminalcan cause inaccurate measurements ofthe battery condition and potentialincorrect system operation.
Note:Electrical accessories or componentsadded to your vehicle by you or anauthorized dealer, may adversely affectbattery performance, durability and theperformance of other electrical systems onyour vehicle.
If a replacement battery is required, werecommend you use a Ford replacementbattery that matches the electricalrequirements of your vehicle.
If you disconnect or replace the batteryand your vehicle has an automatictransmission, transmission must relearnits adaptive strategy. Because of this, thetransmission may shift firmly when firstdriven. This is normal operation while thetransmission fully updates its operation tooptimum shift feel.
Remove and Reinstall the Battery
To disconnect or remove the battery, dothe following:
1.Apply the parking brake and switch theignition off.
2.Switch all electrical equipment off, forexample lights and radio.
3.Wait a minimum of two minutes beforedisconnecting the battery.
Note:The engine management system hasa power hold function and remains poweredfor a period after you switch the ignition off.This is to allow diagnostic and adaptivetables to be stored. Disconnecting thebattery without waiting can cause damagenot covered by the vehicle Warranty.
4.Disconnect the negative (-) batterycable terminal first.
5.Disconnect the positive (+) batterycable terminal last.
6.Remove the battery securing clamp.
7.Remove the battery.
8.Install in the reverse order.
Note:Before reconnecting the battery,make sure the ignition remains switched off.
Note:If you only disconnect the negativebattery cable terminal, make sure it isisolated or placed away from the batteryterminal to avoid un-intended connectionor arcing.
Note:Make sure the battery cable terminalsare fully tightened.
Note:If you disconnect or replace thebattery, you must reset the clock and thepre-set radio stations once the battery isreconnected.
Battery Disposal
Make sure that you dispose ofold batteries in anenvironmentally friendly way.Seek advice from your local authorityabout recycling old batteries.
214EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingMaintenance
MOTORCRAFT PARTS - 1.0L ECOBOOST™
Part NumberComponent
FA-1935Air filter element
FL-910-SOil filter
BAGM-48H6-760Battery
SP-538ASpark plugs
FP-69Cabin air filter
WW-2963 (driver side)Windshield wiper bladeWW-2964 (passenger side)
WW-1108Rear window wiper blade
We recommend Motorcraft replacement parts available at your Ford dealer or atfordparts.com for scheduled maintenance. These parts meet or exceed Ford MotorCompany’s specifications and are engineered for your vehicle. Use of other parts mayimpact vehicle performance, emissions and durability. Your warranty may be void for anydamage related to use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets industry performancespecification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at theappropriate intervals. See Scheduled Maintenance (page 383).
275EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingCapacities and Specifications
MOTORCRAFT PARTS - 2.0L
Part NumberComponent
FA-1935Air filter element
FL-910-SOil filter
BAGM-48H6-760Battery
SP-538ASpark plugs
FP-69Cabin air filter
WW-2963 (driver side)Windshield wiper bladeWW-2964 (passenger side)
WW-1108Rear window wiper blade
We recommend Motorcraft replacement parts available at your Ford dealer or atfordparts.com for scheduled maintenance. These parts meet or exceed Ford MotorCompany’s specifications and are engineered for your vehicle. Use of other parts mayimpact vehicle performance, emissions and durability. Your warranty may be void for anydamage related to use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets industry performancespecification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at theappropriate intervals. See Scheduled Maintenance (page 383).
276EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingCapacities and Specifications
Personal Safety System™..........................35How Does the Personal Safety SystemWork?..................................................................35Phone...............................................................334During a Phone Call..........................................338Making Calls.........................................................337Pairing Your Cell Phone for the FirstTime...................................................................334Phone Menu.........................................................335Receiving Calls....................................................338Smartphone Connectivity..............................339Text Messaging...................................................339Post-Crash Alert System...........................185Power Door LocksSee: Locking and Unlocking.............................54Power Seats...................................................108Adjust Four Way Position.................................110Adjust the Lumbar Support...........................109Adjust the Seat Back Recliner........................110Power Windows..............................................76Accessory Delay.....................................................77Bounce-Back..........................................................76One-Touch Down.................................................76One-Touch Up.......................................................76Window Lock..........................................................77Programming a MyKey.................................52Optional Settings.................................................52Protecting the Environment........................15PunctureSee: Changing a Road Wheel.......................265Push Button Ignition Switch.....................120Failure to Start.....................................................120Starting the Engine............................................120Stopping the Engine When the Vehicle isMoving.................................................................121Stopping the Engine with the VehicleStationary..........................................................121Switching the Ignition On (AccessoryMode)................................................................120
R
Rear Parking Aid.............................................151Rear Seats.........................................................111Flip and Fold Seat.................................................111Folding the Seatback Down............................112Lifting the Seat Cushion.....................................111
Rear Under Floor Storage..........................163Adjustable Load Floor.......................................163Rear View Camera........................................152Enhanced Park Aids...........................................155Using the Rear View Camera System.........153Rear View CameraSee: Rear View Camera....................................152Rear Window Wiper and Washers..........69Rear Window Washer.........................................69Rear Window Wiper............................................69Recommended Towing Weights.............172Refueling..........................................................130Refueling System Overview...........................130Refueling System Warning..............................132Refueling Your Vehicle......................................130Remote Control..............................................45Remote Control With a Folding KeyBlade....................................................................46Replacing the Battery.........................................46Removing a Headlamp...............................217Repairing Minor Paint Damage..............234Replacement PartsRecommendation........................................12Collision Repairs....................................................12Scheduled Maintenance and MechanicalRepairs..................................................................12Warranty on Replacement Parts.....................12Replacing a Lost Key or RemoteControl............................................................49Reporting Safety Defects (CanadaOnly)................................................................191Reporting Safety Defects (U.S.Only)................................................................191Roadside Assistance....................................181Vehicles Sold in Canada: Getting RoadsideAssistance........................................................182Vehicles Sold in Canada: RoadsideAssistance Program Coverage..................182Vehicles Sold in Canada: Using RoadsideAssistance........................................................182Vehicles Sold in the United States: GettingRoadside Assistance.....................................181Vehicles Sold in the United States: UsingRoadside Assistance.....................................181Roadside Emergencies................................181Roof Racks and Load Carriers.................164Adjusting the Crossbar.....................................164
442EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingIndex