2018 FORD ECOSPORT service

SpecificationName
WSS-M97B44-DMotorcraft® Orange Concentrated Antifreeze/Coolant (U.S.)Motorcraft® Orange Concentrated Antifreeze/Coolant /Antigel/liquide de refroidissement concentré orange Motorcraft®(Canada)VC-3-B (U.S.)CVC-3-B2 (Canada)
WSS-M6C65-A2Motorcraft® DOT 4 LV High Performance Motor Vehicle Brake Fluid(U.S.)Motorcraft® DOT 4 LV High Performance Motor Vehicle Brake Fluid/ Liquide de frein automobile haute performance DOT 4 LVMotorcraft® (Canada)PM-20 (U.S. & Canada)
WSS-M2C200-D2Motorcraft® Dual Clutch Transmission Fluid (U.S.)Motorcraft® Dual Clutch Transmission Fluid / Huile pour boîtesembrayage double Motorcraft® (Canada)XT-11-QDC (U.S. & Canada)
WSS-M14P19-AMotorcraft® Premium Windshield Wash Concentrate with Bitterant(U.S.)Motorcraft® Premium Quality Windshield Washer Fluid / Liquidelave-glace de haute qualité Motorcraft® (Canada)ZC-32-B2 (U.S.)CXC-37-A/B/D/F (Canada)
WSS-M17B21-AR-1234yf Refrigerant (U.S.)R-1234yf Refrigerant / Frigorigène R-1234yf (Canada)YN-33-A (U.S.)HS7Z-19B519-BA (Canada)
WSS-M2C300-A2Motorcraft® R-1234yf Refrigerant PAG Oil (U.S.)Motorcraft® R-1234yf Refrigerant PAG Oil / Huile PAG pourfrigorigène R-1234yf Motorcraft® (Canada)YN-35 (U.S. & Canada)
Motor oils of the recommended viscositygrade that meet API SN requirements anddisplay the API Certification Mark forgasoline engines are also acceptable. Donot use oil labeled with API SN servicecategory unless the label also displays theAPI certification mark.
Note:Automatic transmissions that requireMERCON® LV transmission fluid shouldonly use MERCON® LV transmission fluid.
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An oil that displays this symbol conformsto current engine, emission system andfuel economy performance standards ofthe International Lubricants SpecificationAdvisory Committee (ILSAC).
Note:Do not use more than 1.1 qt (1 L) ofthe alternative engine oil betweenscheduled service intervals.
Using oil and fluids that do not meet thedefined specification and viscosity grademay lead to:
•Component damage which may not becovered by the vehicle Warranty.
•Longer engine cranking periods.
•Increased emission levels.
•Reduced engine performance.
•Reduced fuel economy.
•Reduced brake performance.
Do not use supplemental engine oiladditives because they are unnecessaryand could lead to engine damage that maynot be covered by the vehicle Warranty.
Alternative Engine Oil forExtremely Cold Climates
To improve engine cold start performance,we recommend that you use the followingalternative engine oil in extremely coldclimates, where the ambient temperaturereaches -22.0°F (-30°C) or below.
Materials
SpecificationName
WSS-M2C947-A
Motorcraft® SAE 0W-20 Premium Synthetic Blend MotorOil:Engine Oil - SAE 0W-20XO-0W20-QSP
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CAPACITIES AND
SPECIFICATIONS - 2.0L
WARNING
The air conditioning refrigerantsystem contains refrigerant underhigh pressure. Only qualifiedpersonnel should service the airconditioning refrigerant system. Openingthe air conditioning refrigerant system cancause personal injury.
Capacities
CapacityItem
1.1 gal (4.3 L)Engine oil fill capacity including the oil filter.
1.0 gal (3.9 L)Engine oil fill capacity excluding the oil filter.
1.8 gal (7 L)Engine coolant fill capacity.
2.5 gal (9.3 L)Automatic transmission fluid fill capacity.1
13.6 gal (51.6 L)Fuel tank fill capacity.
1.2 gal (4.5 L)Washer system fill capacity.
0.99 lb (0.45 kg)Air conditioning refrigerant fill capacity.
0.26 lb (0.12 kg)Air conditioning refrigerant compressor oil fill capacity.
1Approximate dry fill capacity. Actual amount may vary during fluid changes. Contact anauthorized dealer for fluid level checking and filling.
Adding Engine Oil
Quantity
0.2 gal (0.7 L)
The quantity of engine oil required to raisethe indicated level on the dipstick fromminimum to maximum.
Specifications
Only use fluid that meets Fordspecifications. Use oil and fluids that meetthe defined specification and viscositygrades.
Note:Use of other fluids may lead todamage which is not covered by the vehicleWarranty.
MaterialsSpecificationName
WSS-M2C945-AMotorcraft® SAE 5W-20 Synthetic Blend Motor Oil (U.S.)Motorcraft® SAE 5W-20 Super Premium Motor Oil / Huile moteurde très haute qualité SAE 5W-20 Motorcraft® (Canada)XO-5W20-QSP (U.S.)CXO-5W20-LSP12 (Canada)
282EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingCapacities and Specifications

SpecificationName
WSS-M97B44-DMotorcraft® Orange Concentrated Antifreeze/Coolant (U.S.)Motorcraft® Orange Concentrated Antifreeze/Coolant /Antigel/liquide de refroidissement concentré orange Motorcraft®(Canada)VC-3-B (U.S.)CVC-3-B2 (Canada)
WSS-M2C98-AAutomatic Transmission Fluid
WSS-M2C948-BEngine Oil - SAE 5W-20
WSS-M6C65-A2Motorcraft® DOT 4 LV High Performance Motor Vehicle BrakeFluid (U.S.)Motorcraft® DOT 4 LV High Performance Motor Vehicle BrakeFluid / Liquide de frein automobile haute performance DOT 4 LVMotorcraft® (Canada)PM-20 (U.S. & Canada)
WSS-M17B21-AR-1234yf Refrigerant (U.S.)R-1234yf Refrigerant / Frigorigène R-1234yf (Canada)YN-33-A (U.S.)HS7Z-19B519-BA (Canada)
WSS-M2C300-A2Motorcraft® R-1234yf Refrigerant PAG Oil (U.S.)Motorcraft® R-1234yf Refrigerant PAG Oil / Huile PAG pourfrigorigène R-1234yf Motorcraft® (Canada)YN-35 (U.S. & Canada)
Motor oils of the recommended viscositygrade that meet API SN requirements anddisplay the API Certification Mark forgasoline engines are also acceptable. Donot use oil labeled with API SN servicecategory unless the label also displays theAPI certification mark.
Note:Automatic transmissions that requireMERCON® LV transmission fluid shouldonly use MERCON® LV transmission fluid.
An oil that displays this symbol conformsto current engine, emission system andfuel economy performance standards ofthe International Lubricants SpecificationAdvisory Committee (ILSAC).
Note:Do not use more than 1.1 qt (1 L) ofthe alternative engine oil betweenscheduled service intervals.
283EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingCapacities and Specifications

GENERAL INFORMATION
SYNC is an in-vehicle communicationssystem that works with yourBluetooth-enabled cellular phone andportable media player. This allows you to:
•Make and receive calls.
•Access and play music from yourportable music player.
•Use 911 Assist or Emergency Assistanceand applications via SYNC AppLink.*
•Access phonebook contacts and musicusing voice commands.
•Stream music from your connectedphone.
•Text message.
•Use the advanced voice recognitionsystem.
•Charge your USB device (if your devicesupports this).*These features are not available in allmarkets and may require activation.Available AppLink enabled apps vary bymarket.
Make sure that you review your device'smanual before using it with SYNC.
Support
SYNC support is available at your regionalFord website. See SYNC™Troubleshooting (page 299).
SYNC Owner Account
Why do I need a SYNC owner account?
•Essential for keeping up with the latestsoftware downloads available forSYNC.
•Access to customer support for anyquestions you may have.
Driving Restrictions
For your safety, certain features arespeed-dependent and restricted when yourvehicle is traveling over 3 mi (5 km).
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
When using SYNC:
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's manual for further information.
•Do not attempt to service or repair thesystem. See an authorized dealer.
Privacy Information
When a cellular phone is connected toSYNC, the system creates a profile withinyour vehicle that is linked to that cellularphone. This profile is created in order tooffer you more cellular features and tooperate more efficiently. Among otherthings, this profile may contain data aboutyour cellular phone book, text messages
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(read and unread), and call history,including history of calls when your cellularphone was not connected to the system.In addition, if you connect a media device,the system creates and retains an index ofsupported media content. The system alsorecords a short development log ofapproximately 10 minutes of all recentsystem activity. The log profile and othersystem data may be used to improve thesystem and help diagnose any problemsthat may occur.
The cellular profile, media device index,and development log will remain in thevehicle unless you delete them and aregenerally accessible only in the vehiclewhen the cellular phone or media playeris connected. If you no longer plan to usethe system or the vehicle, we recommendyou perform a Master Reset to erase allstored information.
System data cannot be accessed withoutspecial equipment and access to thevehicle's SYNC module. Ford MotorCompany and Ford of Canada will notaccess the system data for any purposeother than as described absent consent, a
court order, or where required by lawenforcement, other governmentauthorities, or other third parties actingwith lawful authority. Other parties mayseek to access the informationindependently of Ford Motor Company andFord of Canada. For further privacyinformation, see the section on 911 Assist.See SYNC™ Applications and Services(page 294).
USING VOICE RECOGNITION
This system helps you control manyfeatures using voice commands. Thisallows you to keep your hands on thewheel and focus on what is around you.
Initiating a Voice Session
Press the voice button. A list ofavailable voice commandsappears in the display.
Global Voice Commands
These voice commands are alwaysavailable. You can say them at any time.
Global voice commands
Gives you available commands you can useon the current screen.Help
Gives you a list of possible voicecommands.List of Commands
This command ends the voice session. Youcan also cancel a session by pressing seekup, seek down, or holding the voice buttonfor two or more seconds.
Cancel
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7.When prompted on your cell phone’sdisplay, confirm that the PIN providedby SYNC matches the PIN displayedon your cell phone. Your phone is nowpaired and the display indicates thatthe pairing was successful. If you areprompted to enter a PIN on your device,enter the PIN displayed on the screen.The display indicates when the pairingis successful.
Depending on your phone's capability andyour market, the system may prompt youwith questions, such as setting the currentphone as the primary phone anddownloading your phonebook.
Using Voice Commands
Make sure to switch on yourphone's Bluetooth featurebefore starting the search. Seeyour device's manual if necessary.
Press the voice button and whenprompted say:
Action and Descrip-tionVoice Command
Follow the instruc-tions on the audiodisplay.
Pair Phone
Phone Voice Commands
Press the voice button. You cando things like place a phone calland access text messages.When prompted, say a command. See thefollowing table for example commands.
Voice Command
___ List of Commands
Help
Call ___
Dial ___
Text Messages
__ is a dynamic listing, meaning that itcould be the name of anything, such as acontact or phone number.
Phone Controls
Use the phone buttons on your steeringwheel to answer, reject, or hang up a call.
Accessing Features through thePhone Menu
You can access your call history,phonebook, sent text messages, as wellas access phone and system settings.
1.Press the PHONE button to enter thephone menu.
2.Scroll through the menu to viewcontacts, text messages, and thephone dialer.
SYNC™ APPLICATIONS AND
SERVICES
•911 Assist: Can alert 911 in the event ofan emergency.
•SYNC AppLink: Allows you to connectto and use certain applications such asSpotify and Glympse (if your phone iscompatible).
These features may require activation.Available AppLink enabled apps vary bymarket.
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911 Assist
WARNINGS
Unless the 911 Assist setting is set onbefore a crash, the system will notdial for help which could delayresponse time, potentially increasing therisk of serious injury or death after a crash.
Do not wait for 911 Assist to make anemergency call if you can do ityourself. Dial emergency servicesimmediately to avoid delayed responsetime which could increase the risk ofserious injury or death after a crash. If youdo not hear 911 Assist within five secondsof the crash, the system or phone may bedamaged or non-functional.
Always place your phone in a securelocation in your vehicle so it does notbecome a projectile or get damagedin a crash. Failure to do so may causeserious injury to someone or damage thephone which could prevent 911 Assist fromworking properly.
Note:The SYNC 911 Assist feature must beset on before the incident.
Note:The SYNC 911 Assist feature onlyoperates in the U.S., Canada or in a territoryin which 911 is the emergency number.
Note:Before setting this feature on, makesure that you read the 911 Assist PrivacyNotice later in this section for importantinformation.
Note:If any user switches 911 Assist to onor off, that setting applies for all pairedphones. If 911 Assist is switched off, eithera voice message plays or a display messageor an icon comes on when your vehicle isstarted and after a previously paired phoneconnects.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
If a crash deploys an airbag (excludingknee airbags and rear inflatable safetybelts [if equipped]) or activates the fuelpump shut-off, your SYNC-equippedvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth-enabled phone.
See SYNC™ (page 290). Importantinformation about airbag deployment is inthis chapter.
See Roadside Emergencies (page 181).Important information about the fuel pumpshut-off is in this chapter.
Setting 911 Assist On or Off
Press the Settings button then select:
Action and DescriptionMenuItem
Select the desired option, onor off.911 Assist
To make sure that 911 Assist worksproperly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatiblecell phone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
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