Illumination of the service engine soonindicator, charging system warning light orthe temperature warning light, fluid leaks,strange odors, smoke or loss of enginepower could indicate that the emissioncontrol system is not working properly.
An improperly operating or damagedexhaust system may allow exhaust toenter the vehicle. Have a damaged orimproperly operating exhaust systeminspected and repaired immediately.
Do not make any unauthorized changes toyour vehicle or engine. By law, vehicleowners and anyone who manufactures,repairs, services, sells, leases, tradesvehicles, or supervises a fleet of vehiclesare not permitted to intentionally removean emission control device or prevent itfrom working. Information about yourvehicle’s emission system is on the VehicleEmission Control Information Decallocated on or near the engine. This decalalso lists engine displacement.
Please consult your warranty informationfor complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as theon-board diagnostics system (OBD-II) thatmonitors the engine’s emission controlsystem. The system protects theenvironment by making sure that yourvehicle continues to meet governmentemission standards. The OBD-II systemalso assists a service technician in properlyservicing your vehicle.
When the service engine soonindicator illuminates, the OBD-IIsystem has detected amalfunction. Temporary malfunctions maycause the service engine soon indicator toilluminate. Examples are:
1.Your vehicle has run out of fuel—theengine may misfire or run poorly.
2.Poor fuel quality or water in thefuel—the engine may misfire or runpoorly.
3.The fuel fill inlet may not have closedproperly. See Refueling (page 130).
4.Driving through deep water—theelectrical system may be wet.
You can correct these temporarymalfunctions by filling the fuel tank withgood quality fuel, properly closing the fuelfill inlet or letting the electrical system dryout. After three driving cycles without theseor any other temporary malfunctionspresent, the service engine soon indicatorshould stay off the next time you start theengine. A driving cycle consists of a coldengine startup followed by mixed city andhighway driving. No additional vehicleservice is required.
If the service engine soon indicator remainson, have your vehicle serviced at the firstavailable opportunity. Although somemalfunctions detected by the OBD-II maynot have symptoms that are apparent,continued driving with the service enginesoon indicator on can result in increasedemissions, lower fuel economy, reducedengine and transmission smoothness andlead to more costly repairs.
Readiness for Inspection andMaintenance (I/M) Testing
Some state and provincial and localgovernments may haveInspection/Maintenance (I/M) programsto inspect the emission control equipmenton your vehicle. Failure to pass thisinspection could prevent you from gettinga vehicle registration.
If the service engine soonindicator is on or the bulb doesnot work, your vehicle may needservice. See On-Board Diagnostics.
136EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingEngine Emission Control
SelectShift™ AutomaticTransmission
This feature gives you the ability to changegears up or down as desired.
Downshifts are allowed unless the enginespeed after the shift exceeds themaximum allowable limit.
In order to prevent engine stalls,SelectShift automatically downshifts atlow engine speeds.
Note:Engine damage may occur if youmaintain excessive engine revving withoutshifting.
SelectShift does not automatically upshift,even if the engine is approaching the RPMlimit, unless the accelerator pedal is at fulltravel.
Take notice of the shift indicator lamp,which alerts you when to shift to make sureyou achieve the highest level of efficiencyand fuel economy.
If equipped with the toggle on thegearshift lever, press the + toggleswitch on the side of the gearshift leverto activate SelectShift.
If equipped with steering wheelpaddles, pull the + paddle on thesteering wheel to activate SelectShift.
•Pull the right paddle (+) to upshift.
•Pull the left paddle (–) to downshift.
SelectShift in drive (D):
•Provides temporary manual control ofthe gear selection when a moredemanding response is required (forexample, when towing or overtaking).This mode holds a selected gear for atemporary period of time dependenton driver input (for example, steeringwheel or accelerator pedal input).
139EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingTransmission
Before Towing a Trailer
Practice turning, stopping and backing upto get the feel of your vehicle-trailercombination before starting on a trip.When turning, make wider turns so thetrailer wheels clear curbs and otherobstacles.
When Towing a Trailer
•Do not drive faster than 70 mph(113 km/h) during the first 500 mi(800 km).
•Do not make full-throttle starts.
•Check your hitch, electrical connectionsand trailer wheel lug nuts thoroughlyafter you have traveled 50 mi (80 km).
•When stopped in congested or heavytraffic during hot weather, place thegearshift in position P to aid engine andtransmission cooling and to help A/Cperformance.
•Turn off the speed control with heavyloads or in hilly terrain. The speedcontrol may turn off automaticallywhen you are towing on long, steepgrades.
•Shift to a lower gear when driving downa long or steep hill. Do not apply thebrakes continuously, as they mayoverheat and become less effective.
•If your transmission is equipped with aGrade Assist or Tow/Haul feature, usethis feature when towing. This providesengine braking and helps eliminateexcessive transmission shifting foroptimum fuel economy andtransmission cooling.
•Allow more distance for stopping witha trailer attached. Anticipate stops andbrake gradually.
•Avoid parking on a grade. However, ifyou must park on a grade:
1.Turn the steering wheel to point yourvehicle tires away from traffic flow.
2.Set your vehicle parking brake.
3.Place the automatic transmission inposition P.
4.Place wheel chocks in front and backof the trailer wheels. (Chocks notincluded with vehicle.)
Launching or Retrieving a Boat orPersonal Watercraft (PWC)
Note:Disconnect the wiring to the trailerbefore backing the trailer into the water.
Note:Reconnect the wiring to the trailerafter removing the trailer from the water.
When backing down a ramp during boatlaunching or retrieval:
•Do not allow the static water level torise above the bottom edge of the rearbumper.
•Do not allow waves to break higherthan 6 in (15 cm) above the bottomedge of the rear bumper.
Exceeding these limits may allow water toenter vehicle components:
•Causing internal damage to thecomponents.
•Affecting driveability, emissions, andreliability.
Replace the rear axle lubricant anytimethe rear axle has been submerged in water.Water may have contaminated the rearaxle lubricant, which is not normallychecked or changed unless a leak issuspected or other axle repair is required.
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You are required to submit your warrantydispute to BBB AUTO LINE before assertingin court any rights or remedies conferredby California Civil Code Section 1793.22(b).You are also required to use BBB AUTOLINE before exercising rights or seekingremedies created by the FederalMagnuson-Moss Warranty Act, 15 U.S.C.sec. 2301 et seq. If you choose to seekredress by pursuing rights and remediesnot created by California Civil Code Section1793.22(b) or the Magnuson-MossWarranty Act, resort to BBB AUTO LINE isnot required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to FordMotor Company and to your dealer. If awarranty concern has not been resolvedusing the three-step procedure outlinedearlier in this chapter in the Getting theServices you need section, you may beeligible to participate in the BBB AUTOLINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration.During mediation, a representative of theBBB will contact both you and Ford MotorCompany to explore options for settlementof the claim. If an agreement is not reachedduring mediation or you do not want toparticipate in mediation, and if your claimis eligible, you may participate in thearbitration process. An arbitration hearingwill be scheduled so that you can presentyour case in an informal setting before animpartial person. The arbitrator willconsider the testimony provided and makea decision after the hearing.
Disputes submitted to the BBB AUTO LINEprogram are usually decided within fortydays after you file your claim with the BBB.You are not bound by the decision, andmay reject the decision and proceed tocourt where all findings of the BBB AutoLine dispute, and decision, are admissiblein the court action. Should you choose toaccept the BBB AUTO LINE decision, Fordis then bound by the decision, and mustcomply with the decision within 30 daysof receipt of your acceptance letter.
BBB AUTO LINE Application: Using theinformation provided below, please call orwrite to request a program application.You will be asked for your name andaddress, general information about yournew vehicle, information about yourwarranty concerns, and any steps you havealready taken to try to resolve them. ACustomer Claim Form will be mailed thatwill need to be completed, signed andreturned to the BBB along with proof ofownership. Upon receipt, the BBB willreview the claim for eligibility under theProgram Summary Guidelines.
You can get more information bycalling BBB AUTO LINE at1-800-955-5100, or writing to:
BBB AUTO LINE3033 Wilson Boulevard, Suite 600Arlington, Virginia 22201
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Centerat 1-800-392-3673.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
188EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingCustomer Assistance
Only use oils certified for gasoline enginesby the American Petroleum Institute (API).An oil with this trademark symbolconforms to the current engine andemission system protection standards andfuel economy requirements of theInternational Lubricants SpecificationAdvisory Committee (ILSAC).
To top up the engine oil level do thefollowing:
1.Clean the area surrounding the engineoil filler cap before you remove it.
2.Remove the engine oil filler cap. SeeUnder Hood Overview (page 203).Turn it counterclockwise and removeit.
3.Add engine oil that meets Fordspecifications. See Capacities andSpecifications (page 279). SeeCapacities and Specifications (page279). You may have to use a funnel topour the engine oil into the opening.
4.Recheck the oil level.
5.If the oil level is correct, replace thedipstick and make sure it is fully seated.
6.Replace the engine oil filler cap. Turnit clockwise until you feel a strongresistance.
Note: Do not add oil further than themaximum mark. Oil levels above themaximum mark may cause engine damage.
Note:Make sure you install the oil filler capcorrectly.
Note:Soak up any spillage with anabsorbent cloth immediately.
OIL CHANGE INDICATOR
RESET (If Equipped)
Only reset the system after changing theengine oil and oil filter.
Resetting the Oil Life MonitoringSystem
1.Switch the ignition on. Do not start theengine.
2.Fully press the accelerator and brakepedals at the same time.
3.Keep the accelerator and brake pedalsfully pressed.
4.After three seconds, a messageappears confirming that the reset is inprogress.
5.After 25 seconds, a message appearsconfirming that the reset is complete.
6.Release the accelerator and brakepedals.
7.Switch the ignition off.
ENGINE COOLING FAN
WARNING
Keep your hands and clothing clearof the engine cooling fan.
Under certain conditions, the enginecooling fan may continue to run for severalminutes after you switch your vehicle off.This could happen in low ambienttemperatures and independent of theengine coolant temperature, for exampleshort journeys or low coolant temperature.
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To top up the coolant level do thefollowing:
1.Unscrew the cap slowly. Any pressureescapes as you unscrew the cap.
2.Add prediluted coolant approved tothe correct specification. SeeCapacities and Specifications (page271).
3.Add enough prediluted coolant toreach the correct level.
4.Replace the coolant reservoir cap, turnit clockwise until you feel a strongresistance.
5.Check the coolant level in the coolantreservoir the next few times you driveyour vehicle. If necessary, add enoughprediluted engine coolant to bring thecoolant level to the correct level.
If you have to add more than 1.1 qt (1 L) ofengine coolant per month, have yourvehicle checked as soon as possible.Operating an engine with a low level ofcoolant can result in engine overheatingand possible engine damage.
Note:During normal vehicle operation, thecoolant may change color from orange topink or light red. As long as the coolant isclear and uncontaminated, this color changedoes not indicate the coolant has degradednor does it require the coolant to be drained,the system to be flushed, or the coolant tobe replaced.
Note:In case of emergency, you can add alarge amount of water without coolant inorder to reach a vehicle service location.Water alone, without coolant, can causeengine damage from corrosion, overheatingor freezing. When you reach a servicelocation, you must have the cooling systemdrained and refilled with prediluted coolantapproved to the correct specification. SeeCapacities and Specifications (page 279).
Do not use the following as a coolantsubstitute:
•Alcohol.
•Methanol.
•Brine.
•Any coolant mixed with alcohol ormethanol antifreeze.
Alcohol and other liquids can cause enginedamage from overheating or freezing.
Do not add extra inhibitors or additives tothe coolant. These can be harmful andcompromise the corrosion protection ofthe coolant.
Recycled Coolant
We do not recommend the use of recycledcoolant as an approved recycling processis not yet available.
Dispose of used engine coolant in anappropriate manner. Follow yourcommunity’s regulations and standardsfor recycling and disposing of automotivefluids.
Severe Climates
If you drive in extremely cold climates:
•It may be necessary to increase thecoolant concentration above 50%.
•A coolant concentration of 60%provides improved freeze pointprotection. Coolant concentrationsabove 60% decrease the overheatprotection characteristics of thecoolant and may cause enginedamage.
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2.Measure the height of the headlampbulb center from the ground and markan 8 foot (2.4 meter) horizontalreference line on the vertical wall orscreen at this height.
Note:To see a clearer light pattern foradjusting, you may want to block the lightfrom one headlamp while adjusting theother.
3.Turn on the low beam headlamps toilluminate the wall or screen and openthe hood.
4.There is a distinct cut-off (change fromlight to dark) in the left portion of thebeam pattern. The top edge of thiscut-off should be positioned twoinches (5 centimeters) below thehorizontal reference line.
5.Locate the vertical adjuster on eachheadlamp. Using a Phillips #2screwdriver, turn the adjuster eitherclockwise or counterclockwise in orderto aim the headlamp.
6.Close the hood and turn off the lamps.
Horizontal Aim Adjustment
Horizontal aim is not required for thisvehicle and is non-adjustable.
REMOVING A HEADLAMP
Open the hood. See Opening andClosing the Hood (page 202).
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GENERAL INFORMATION
Use only approved wheel and tire sizes,using other sizes could damage yourvehicle. If you change the diameter of thetires from that fitted at the factory, thespeedometer may not display the correctspeed. Take your vehicle to an authorizedFord dealer to have the systemreprogrammed. If you intend to change thesize of the wheels from that fitted by themanufacturer, you can check the suitabilitywith an authorized dealer.
Additional information related to thefunctionality and maintenance of your tirescan be found later in this chapter. SeeGeneral Information (page 237).
The Ford recommended tire inflationpressures can be found on the Tire Label,which is located on the B-pillar or the edgeof the driver's door. This information canalso be found on the Safety ComplianceCertification Label, affixed to either thedoor hinge pillar, door-latch post, or thedoor edge that meets the door latch post;next to the driver’s seating position.
Ford strongly recommends maintainingthese tire pressures at all times. Failure tofollow the tire pressure recommendationscan cause uneven treadwear patterns,reduced fuel economy, and adverselyaffect the way your vehicle handles.
Note:Check and set the tire pressure at theambient temperature in which you areintending to drive your vehicle and when thetires are cold.
Note:Check your tire pressures at leastonce per month.
Set the pressure for your spare tire to thehighest value given for your vehicle and tiresize combination, if equipped.
Notice to utility vehicle and truckowners
WARNINGS
Utility vehicles have a significantlyhigher rollover rate than other typesof vehicles.
Vehicles with a higher center ofgravity (utility and four-wheel drivevehicles) handle differently thanvehicles with a lower center of gravity(passenger cars). Avoid sharp turns,excessive speed and abrupt steering inthese vehicles. Failure to drive cautiouslyincreases the risk of losing control of yourvehicle, vehicle rollover, personal injury anddeath.
In a rollover crash, an unbeltedperson is significantly more likely todie than a person wearing a seatbelt.
Do not become overconfident in theability of four-wheel drive vehicles.Although a four-wheel drive vehiclemay accelerate better than a two-wheeldrive vehicle in low traction situations, itwon't stop any faster than two-wheel drivevehicles. Always drive at a safe speed.
237EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingWheels and Tires