
Action and DescriptionVoice command
The live operator can assist you by searching for businessesby name or by category, residential addresses by streetaddress or by name or specific street intersections.The system may prompt you to speak with an operator whenit has difficulty matching your voice request. Operator Assistis a feature of your SYNC Services subscription. For moreinformation on Operator Assist, visit www.SYNCMyRide.com/support.
If you miss a turn, SYNC automatically asks if you want theroute updated. Say yes when prompted and the system sendsa new route to your vehicle.
Yes *
* During an active route.
Disconnecting from SYNC Services
To disconnect from SYNC services, say:
Action and DescriptionVoice command
From the SYNC Services main menu, or press and hold thephone button on the steering wheel.Goodbye
SYNC Services quick tips
SYNC Services quick tips
You can personalize your Services feature to provide quickeraccess to your most used or favorite information. You cansave address points, for example work or home. You can alsosave favorite information like sports teams or a newscategory. You can learn more about personalization by loggingonto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time while connected to SYNCServices to interrupt a voice prompt or an audio clip and sayyour voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-enabledcellular phone number, not your VIN (Vehicle IdentificationNumber). You can pair and connect your phone to any vehicleequipped with SYNC Services and continue enjoying yourpersonalized services.
Portable
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SYNC™ (If Equipped)

SYNC Services quick tips
You can even access your account outside your vehicle. Justuse the number on your phone's call history. Traffic andDirections features do not function properly but informationservices and the 411 connect and text message features areavailable.
SYNC™ APPLINK™
SYNC Mobile Apps
Note:You must pair and connect yoursmartphone to SYNC to access AppLink.
Note:iPhone users need to connect thephone to the USB port in order to start theapplication.
Note:The AppLink feature is not availableif your vehicle is equipped with the MyFordTouch system.
Note:Depending on your display type, youcan access AppLink from the media menu,the phone menu, or by using voicecommands. Once an app is running throughAppLink, you can control main features ofthe app through voice commands andsteering wheel controls.
To Access Using the Phone Menu
Press the phone button to access theSYNC phone menu on-screen. You canthen scroll to:
Menu item
Press OK to access a listof available applications.Mobile Apps
Menu item
Scroll through the list ofavailable applications andpress OK to select aparticular app. Once anapp is running throughSYNC, you can access anapp’s menu by pressing theMENU button to firstaccess the SYNC menu.
Scroll until the app name followed by"Menu", is displayed (such as, sticherMenu), then press OK. From here, you canaccess an application's features, such asThumbs up and Thumbs down.
For more information, please visit:
Website
www.SYNCMyRide.com
To Access Using the Media Menu
Press the AUX button on the centerconsole.
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Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection of
your vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED MAINTENANCE
Maintenance
Change engine oil and filter.
Every7,500 mi(12,000 km)
Rotate tires1, inspect tire wear and measure tread depth.
Inspect wheels and related components for abnormal noise, wear, loosenessor drag.
Perform multi-point inspection (recommended).
1 Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheelsonly if unusual wear is noted.
Maintenance
Inspect automatic transmission fluid level. Consult dealer for requirements.
Every15,000 mi(24,000 km)
Inspect brake pads, rotors, hoses and parking brake.
Inspect engine cooling system strength and hoses.
Inspect exhaust system and heat shields.
Inspect steering linkage, ball joints, suspension, tie-rod ends, driveshaft andU-joints.
Other Maintenance Items
Replace engine air filter.Every 30,000 mi(48,000 km)
Replace front wheel bearing grease and grease seal if non-sealed bearings are used.Every 60,000 mi(96,000 km)
Replace spark plugs.Every 97,500 mi(157,000 km)Replace rear axle fluid. See Special Operating Condi-tions Scheduled Maintenance (page 275).
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Scheduled Maintenance

Other Maintenance Items
Change engine coolant.1Every 105,000 mi(168,000 km)Inspect accessory drive belt(s).2
Change automatic transmission fluid.
Every 150,000 mi(240,000 km)
Change automatic transmission filter.
Replace accessory drive belt(s) if not replaced within thelast 100000 miles (160000 km).
Replace front wheel bearings and seals if non-sealedbearings are used.
1 Initial replacement at six years or 105,000 mi (168,000 km), then every three years or45,000 mi (72,000 km).2 If not replaced, inspect every 15,000 mi (24,000 km).
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Scheduled Maintenance

Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use(Such as Delivery, Taxi, Patrol Car or Livery)
Change engine oil and filter as indicated by the informationdisplay and perform services listed in the Normal Sched-uled Maintenance chart.
As required
Replace engine air filter.Inspect frequently, serviceas required
Replace rear axle fluid. See axle maintenance items underExceptions.Every 22,500 mi(36,000 km)
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
Replace spark plugs.Every 60,000 mi(96,000 km)
Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace engine air filter.Inspect frequently, serviceas required
Inspect the wheels and related components for abnormalnoise, wear, looseness or drag.Every 5,000 mi (8,000 km)
Rotate tires1, inspect tires for wear and measure treaddepth.
Change engine oil and filter.2Every 5,000 mi (8,000 km)or six monthsPerform multi-point inspection.
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
1Vehicles equipped with dual rear wheels should rotate the front wheels when specified;rear wheels only if unusual wear is noted.2Reset your Intelligent Oil-Life Monitor after each engine oil and filter change. See OilChange Indicator Reset (page 142).
Exclusive Use of E85 (Flex Fuel Vehicles Only)
If ran exclusively on E85, fill the fuel tank with regularunleaded fuel.Every oil change
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Exceptions
There are several exceptions to the NormalSchedule:
Axle(s) and transfer case (Four-wheeldrive vehicles) fluid changes or levelchecks are not required unless a leak issuspected or the assembly has beensubmerged in water. Contact an authorizeddealer for service.
California fuel filter replacement: If youregister your vehicle in California, theCalifornia Air Resources Board hasdetermined that the failure to perform thismaintenance item does not nullify theemission warranty or limit recall liabilitybefore the completion of your vehicle'suseful life. Ford Motor Company, however,urges you to have all recommendedmaintenance services performed at thespecified intervals and to record all vehicleservice.
Hot climate oil change intervals:Vehicles operating in the Middle East,North Africa, Sub-Saharan Africa orlocations with similar climates using anAmerican Petroleum Institute (API)Certified for Gasoline Engines (Certificationmark) oil of SM or SN quality, the normaloil change interval is 5,000 mi (8,000 km).
If the available API SM or SN oils are notavailable, then the oil change interval is3,000 mi (4,800 km).
Engine air filter replacement: The life ofthe engine air filter is dependent onexposure to dusty and dirty conditions.Vehicles operated in these conditionsrequire frequent inspection andreplacement of the engine air filter.
SCHEDULED MAINTENANCE
RECORD
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Scheduled MaintenanceE146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp
![FORD E SERIES 2018 Owners Manual •THERE ARE NO WARRANTIES OTHERTHAN THOSE THAT MAY EXPRESSLYBE PROVIDED FOR YOUR NEWVEHICLE.
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End User Notice
Microsoft® Windows® Mobile forAutomotive Important SafetyInformation
This system Ford SYNC contains softwarethat is licensed to Manufacturer FORDMOTOR COMPANY by an affiliate ofMicrosoft Corporation pursuant to a licenseagreement. Any removal, reproduction,reverse engineering or other unauthorizeduse of the software from this system inviolation of the license agreement is strictlyprohibited and may subject you to legalaction.
Read and follow instructions: Beforeusing your Windows Automotive- basedsystem, read and follow all instructionsand safety information provided in this enduser manual ("User's Guide"). Notfollowing precautions found in this User'sGuide can lead to an accident or otherserious consequences.
Keep User's Guide in vehicle: When keptin the vehicle, the User's Guide will be aready reference for you and other usersunfamiliar with the WindowsAutomotive-based system. Please makecertain that before using the system forthe first time, all persons have access tothe User's Guide and read its instructionsand safety information carefully.
WARNING
Operating certain parts of thissystem while driving can distractyour attention away from the road,and possibly cause an accident or otherserious consequences. Do not changesystem settings or enter data non-verbally(using your hands) while driving. Stop thevehicle in a safe and legal manner beforeattempting these operations. This isimportant since while setting up orchanging some functions you might berequired to distract your attention awayfrom the road and remove your hands fromthe wheel.
General Operation
Voice Command Control: Functionswithin the Windows Automotive-basedsystem may be accomplished using onlyvoice commands. Using voice commandswhile driving allows you to operate thesystem without removing your hands fromthe wheel.
Prolonged Views of Screen: Do notaccess any function requiring a prolongedview of the screen while you are driving.Pull over in a safe and legal manner beforeattempting to access a function of thesystem requiring prolonged attention. Evenoccasional short scans to the screen maybe hazardous if your attention has beendiverted away from your driving task at acritical time.
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Appendices

A
A/CSee: Climate Control..........................................64About This Manual...........................................5ABSSee: Brakes.............................................................90ABS driving hintsSee: Hints on Driving With Anti-LockBrakes.................................................................90Accessories....................................................265Exterior Style.......................................................265Interior Style........................................................265Peace of Mind.....................................................265AccessoriesSee: Replacement PartsRecommendation............................................10Adjusting the Headlamps..........................153Vertical Aim Adjustment Procedure............153Adjusting the Steering Wheel....................45Airbag Disposal...............................................36Air ConditioningSee: Climate Control..........................................64Air FilterSee: Changing the Engine Air Filter.............158Appendices....................................................288At a Glance........................................................14Audible Warnings and Indicators.............55Fail-Safe Cooling Warning Chime..................55Headlamps On Warning Chime......................55Key in Ignition Warning Chime........................55Parking Brake On Warning Chime..................55Shift to Park Warning Chime...........................55Audio System...............................................209General Information.........................................209Audio Unit - Vehicles With: AM/FM/CD/SYNC..............................................................210Audio Unit - Vehicles With: AM/FM.......212Automatic Transmission.............................86Brake-Shift Interlock...........................................87If Your Vehicle Gets Stuck In Mud orSnow....................................................................88Putting your vehicle in or out of gear:...........86Automatic Transmission FluidCheck.............................................................146Automatic Transmission Fluid Filter...........149Checking Automatic TransmissionFluid.....................................................................147
Auxiliary Power Points...................................71110 Volt AC Power Point......................................7112 Volt DC Power Point........................................71Locations..................................................................71Auxiliary Switches.......................................266
B
BatterySee: Changing the 12V Battery.......................151Bonnet LockSee: Opening and Closing the Hood...........139Booster Seats..................................................20Types of Booster Seats.......................................21Brake Fluid Check.........................................149Brakes................................................................90General Information...........................................90Breaking-In.......................................................114Bulb Specification Chart...........................156
C
California Proposition 65...............................9Capacities and Specifications -6.2L.................................................................199Alternative Engine Oil for Extremely ColdClimates...........................................................203Specifications.....................................................200Capacities and Specifications -6.8L................................................................203Alternative Engine Oil for Extremely ColdClimates...........................................................208Specifications.....................................................205Capacities and Specifications.................194Car WashSee: Cleaning the Exterior...............................159Catalytic Converter........................................83On-Board Diagnostics (OBD-II).....................84Readiness for Inspection and Maintenance(I/M) Testing.....................................................84Changing a Bulb............................................154Lamp Assembly Condensation.....................154Replacing Brake/Tail/Turn/Reverse LampBulbs (Cut-Away Only)...............................156Replacing Front Parking Lamp and DirectionIndicator Bulbs................................................155Replacing Headlamp Bulbs............................155Replacing Side Marker Bulbs.........................156
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Index