2018 FORD E SERIES USB port

Motorcraft Parts - 6.8L.............................196
Vehicle Identification Number................197
Vehicle Certification Label.......................198
Transmission Code Designation............198
Capacities and Specifications - 6.2L........................................................................199
Capacities and Specifications - 6.8L........................................................................203
Audio System
General Information..................................209
Audio Unit - Vehicles With: AM/FM/CD/SYNC............................................................210
Audio Unit - Vehicles With: AM/FM......212
Digital Radio...................................................213
Satellite Radio..............................................216
USB Port.........................................................218
SYNC™
General Information...................................219
Using Voice Recognition............................221
Using SYNC™ With Your Phone...........224
SYNC™ Applications and Services......237
SYNC™ AppLink™....................................245
Using SYNC™ With Your Media Player........................................................................246
SYNC™ Troubleshooting........................256
Accessories
Accessories...................................................265
Auxiliary Switches......................................266
Ford Protect
Ford Protect.................................................268
Scheduled Maintenance
General Maintenance Information.......270
Normal Scheduled Maintenance..........273
Special Operating Conditions ScheduledMaintenance.............................................275
Scheduled Maintenance Record...........277
Appendices
Electromagnetic Compatibility.............288
End User License Agreement................290
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Table of Contents

ActionConditionMessage
Contact SiriusXM at 1-888-539-7474 to resolvesubscription issues.
Your satellite service is nolonger available.Questions? Call
1-888-539-7474
Use the channel guide toturn off the Lock or Skipfunction on that station.
All the channels in theselected category are eitherskipped or locked.
None found
Check Channel Guide
No action required.SiriusXM has updated thechannels available for yourvehicle.
Subscription Updated
USB PORT (If Equipped)
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
The USB port allows you to plug in mediaplaying devices, memory sticks and chargedevices (if supported). See your SYNCinformation.
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Audio SystemE201595

GENERAL INFORMATION
SYNC is an in-vehicle communicationssystem that works with yourBluetooth-enabled cellular phone andportable media player. This allows you to:
•Make and receive calls.
•Access and play music from yourportable music player.
•Use 911 Assist, Vehicle Health Reportand SYNC Services (Traffic, Directions& Information).*
•Use applications, such as Stitcher, viaSYNC AppLink.**
•Access phonebook contacts and musicusing voice commands.
•Stream music from your connectedphone.
•Text message.
•Use the advanced voice recognitionsystem.
•Charge your USB device (if your devicesupports this).*These features are not available in allmarkets and require activation.**Available AppLink enabled apps vary bymarket.
Make sure that you review your device'smanual before using it with SYNC.
Support
The SYNC support team is available tohelp you with any questions you cannotanswer on your own.
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SYNC™ (If Equipped)E198355

System data cannot be accessed withoutspecial equipment and access to thevehicle's SYNC module. Ford MotorCompany and Ford of Canada will notaccess the system data for any purposeother than as described absent consent, acourt order, or where required by lawenforcement, other governmentauthorities, or other third parties actingwith lawful authority. Other parties mayseek to access the informationindependently of Ford Motor Company andFord of Canada. For further privacyinformation, see the sections on 911 Assist,Vehicle Health Report, and Traffic,Directions and Information.
USING VOICE RECOGNITION
This system helps you control manyfeatures using voice commands. Thisallows you to keep your hands on thewheel and focus on what is in front of you.
Helpful Hints
•Make sure the interior of your vehicle isas quiet as possible. Wind noise fromopen windows and road vibrations mayprevent the system from correctlyrecognizing spoken commands.
•After pressing the voice button, waituntil after the tone sounds andListening appears before saying acommand. Any command spokenbefore this does not register with thesystem.
•Speak naturally, without long pausesbetween words.
•At any time, you can interrupt thesystem while it is speaking by pressingthe voice button.
Initiating a Voice Session
Initiate a voice session bypressing the voice button on thesteering wheel controls. SeeVoice Control (page 45).
When prompted you can say any of the following:
If you want the system to carry out the followingVoice command
Stream audio from your phone.Bluetooth Audio
Cancel the requested action.Cancel
Access mobile applications.mobile (apps | applica-tions)
Make calls.Phone
Access the device connected to your USB port.USB [1]
Run a vehicle health report.Vehicle Health (Report)
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SYNC™ (If Equipped)E142599

If you want the system to carry out the followingVoice command
Adjust the level of voice interaction and feedback.Voice Settings | VoicePreferences
Hear a list of voice commands available in the current mode.Help
You can say any of the voice commands that appear within open and close brackets thatare separated by |. For example, where (cancel | stop | exit) appears you say; cancel orstop or exit.
You must say any of the voice commands that appear outside of open and close brackets.For example, where mobile (apps | applications) appears, you must say mobile followedby either apps or applications.
You do not need to say words that appear within square brackets. For example, for where(USB [stick] | iPOD | MP3 [player]) appears, you can say USB or USB stick.
Note:SYNC Services and Vehicle health report are only available in the United States ofAmerica.
System Interaction and Feedback
The system provides feedback throughaudible tones, prompts, questions andspoken confirmations depending on thesituation and the chosen level ofinteraction (voice settings). You cancustomize the voice recognition system toprovide more or less instruction andfeedback.
The default setting is to a higher level ofinteraction in order to help you learn to usethe system. You can change these settingsat any time.
Adjusting the Interaction Level
Initiate a voice session bypressing the voice button on thesteering wheel controls. SeeVoice Control (page 45).
When prompted say the following:
If you want the system to carry out the followingVoice command
Voice Settings | Voice Preferences
Followed by either of the following:
Provide more detailed interaction and guidance.Interaction ModeStandard
Provide less audible interaction and more tone prompts.Interaction ModeAdvanced
The system defaults to the standard interaction mode.
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SYNC Services quick tips
You can even access your account outside your vehicle. Justuse the number on your phone's call history. Traffic andDirections features do not function properly but informationservices and the 411 connect and text message features areavailable.
SYNC™ APPLINK™
SYNC Mobile Apps
Note:You must pair and connect yoursmartphone to SYNC to access AppLink.
Note:iPhone users need to connect thephone to the USB port in order to start theapplication.
Note:The AppLink feature is not availableif your vehicle is equipped with the MyFordTouch system.
Note:Depending on your display type, youcan access AppLink from the media menu,the phone menu, or by using voicecommands. Once an app is running throughAppLink, you can control main features ofthe app through voice commands andsteering wheel controls.
To Access Using the Phone Menu
Press the phone button to access theSYNC phone menu on-screen. You canthen scroll to:
Menu item
Press OK to access a listof available applications.Mobile Apps
Menu item
Scroll through the list ofavailable applications andpress OK to select aparticular app. Once anapp is running throughSYNC, you can access anapp’s menu by pressing theMENU button to firstaccess the SYNC menu.
Scroll until the app name followed by"Menu", is displayed (such as, sticherMenu), then press OK. From here, you canaccess an application's features, such asThumbs up and Thumbs down.
For more information, please visit:
Website
www.SYNCMyRide.com
To Access Using the Media Menu
Press the AUX button on the centerconsole.
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SYNC™ (If Equipped)

Press the Menu button to the SYNC menu and scroll to:
Action and descriptionMenu item
Press the OK button.SYNC-Media
Press the OK button and scroll through the list of availableapplications and select your desired app.Mobile Apps
Scroll until the app name followed by"Menu", is displayed (such as, StitcherMenu), then press OK. From here, you canaccess an application's features, such asThumbs up and Thumbs down.
For more information, please visit:
Website
www.SYNCMyRide.com
To Access Using Voice Commands
Press the voice button and when prompted say:
Action and descriptionVoice command
Say the name of the application after the tone.The app should start. While an app is running through SYNC,you can press the voice button and speak commands specificto the app, for example, "Playlist Road Trip".
Mobile Apps
You can also say the following:
To discover the available voice commands.The name of an app(such as Stitcher)followed by "help".
USING SYNC™ WITH YOUR
MEDIA PLAYER
You can access and play music from yourdigital music player over your vehicle'sspeaker system using the system's mediamenu or voice commands. You can alsosort and play your music by specificcategories, for example artist and album.
Note:The system is capable of indexing upto 6,000 songs.
SYNC is capable of hosting nearly anydigital media player including: iPod®,Zune™, plays from device players, andmost USB drives. SYNC also supports thefollowing audio formats MP3, WMA, WAVand ACC.
Connecting Your Digital MediaPlayer to the USB Port
Note:If your digital media player has apower switch, make sure you switch it onbefore plugging it in.
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SYNC™ (If Equipped)

To Connect Using Voice Commands
Plug the device into the USB port. SeeUSB Port (page 218).
Press the voice button and when prompted say:
Action and DescriptionVoice command
You can now play music by saying any of the appropriatevoice commands. See Media voice commands.USB [1]
You do not need to say words that appear within square brackets. For example, for whereUSB[1]appears, you can say USB or USB one.
To Connect Using the System Menu
Plug the device into the USB port. SeeUSB Port (page 218).
Press the AUX button, then the Menubutton to enter the Media Menu.
You can then scroll to:
Action and DescriptionMessage
Press the OK button.SELECT SRC
Press the OK button.SYNC USBDepending on how many digital media files are on yourconnected device, the following message may appear in theradio display.
Indexing…
When indexing is complete, the screen returns to the Play menu. You can thenselect one of the following:
PLAY ALL
ARTISTS
ALBUMS
GENRES
PLAYLISTS
TRACKS
EXPLORE USB
SIMILARMUSIC
Exit the current menu.RETURN
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