
Phone issues
Possible solution(s)Possible cause(s)Issue
Depending upon your phone,you may have to grant SYNCpermission to access yourphonebook contacts. Makesure to confirm whenprompted by your phoneduring the phonebookdownload.
Go to the website to reviewyour phone's compatibility.This is a phone-dependentfeature.I am having troubleconnecting my phone toSYNC.Try turning off the device,resetting the device orremoving the device'sbattery, then trying again.
This may be a possiblephone malfunction.
Try deleting your devicefrom SYNC, deleting SYNCfrom your device and tryingagain.Check the security and autoaccept and prompt alwayssettings relative to the SYNCBluetooth connection onyour phone.Update your device's firm-ware.Turn off the Auto phone-book download setting.
Go to the website to reviewyour phone's compatibility.This is a phone-dependentfeature.Text messaging is notworking on SYNC.Try turning off the device,resetting the device orremoving the device'sbattery, then trying again.
This may be a possiblephone malfunction.
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SYNC™ (If Equipped)

USB and media issues
Possible solution(s)Possible cause(s)Issue
Try turning off the device,resetting the device,removing the device'sbattery, then trying again.
This may be a possibledevice malfunction.I am having troubleconnecting my device.
Make sure you are using themanufacturer's cable.Make sure you insert theUSB cable correctly into thedevice and the USB port.Make sure that the devicedoes not have an auto-install program or activesecurity settings.
Make sure you are notleaving the device in yourvehicle during very hot orcold temperatures.
This is a device limitation.SYNC does not recognizemy device when I turn on thecar.
Review the device compatib-ility chart on the SYNCwebsite to confirm yourphone supports theBluetooth audio streamingfunction.
This is a phone-dependentfeature.The device is not connected.
Bluetooth audio does notstream.
Make sure you correctlyconnect the device to SYNC,and that you have pressedplay on your device.
Make sure that all songdetails are populated.Your music files may notcontain the correct artist,song title, album or genreinformation.
SYNC does not recognizemusic that is on my device.Some devices require you tochange the USB settingsfrom mass storage to MTPclass.The file may be corrupted.The song may have copy-right protection, which doesnot allow it to play.
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SYNC™ (If Equipped)

•An authorized dealer needs to installmobile communications systems.Improper installation may harm theoperation of your vehicle, particularlyif the manufacturer did not design themobile communication systemspecifically for automotive use.
•If you or an authorized Ford dealer addany non-Ford electrical or electronicaccessories or components to yourvehicle, you may adversely affectbattery performance and durability. Inaddition, you may also adversely affectthe performance of other electricalsystems in the vehicle.
AUXILIARY SWITCHES
For maximum vehicle performance, keepthe following information in mind whenadding accessories or equipment to yourvehicle:
•When adding accessories, equipment,passengers and luggage to yourvehicle, do not exceed the total weightcapacity of the vehicle or of the frontor rear axle (GVWR or GAWR asindicated on the Safety ComplianceCertification label). Ask an authorizeddealer for specific weight information.
•The Federal CommunicationsCommission (FCC) and CanadianRadio TelecommunicationsCommission (CRTC) regulate the useof mobile communications systemsequipped with radio transmitters, forexample, two-way radios, telephonesand theft alarms. Any such equipmentinstalled in your vehicle should complywith Federal CommunicationsCommission (FCC) and CanadianRadio TelecommunicationsCommission (CRTC) regulations, andshould be installed by an authorizeddealer.
•An authorized dealer needs to installmobile communications systems.Improper installation may harm theoperation of your vehicle, particularlyif the manufacturer did not design themobile communication systemspecifically for automotive use.
•If you or an authorized Ford dealer addany non-Ford electrical or electronicaccessories or components to yourvehicle, you may adversely affectbattery performance and durability. Inaddition, you may also adversely affectthe performance of other electricalsystems in the vehicle.
The auxiliary switch option packageprovides four switches, mounted in thecenter of the instrument panel. Theseswitches operate only when you switch theignition on, whether the engine is runningor not. Ford recommends, however, thatthe engine remain running to maintainbattery charge when using the auxiliaryswitches for extended periods of time orhigher current draws.
When switched on, the auxiliary switchesprovide 10 amps, 15 amps or 30 amps ofelectrical battery power for a variety ofpersonal or commercial uses.
The switches include the fuse and relay kit.This kit contains the required fuses andrelays that an authorized technician needsto install into the power distribution box,located under the hood. Refer to theinstruction sketch included in the kit.Contact an authorized dealer for service.
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AccessoriesE163431

PROTECT YOURSELF FROM THE RISINGCOST OF VEHICLE REPAIRS WITH A FORDPROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended ServicePlans (U.S. Only)
Ford Protect extended service plan meanspeace of mind. It’s the extended serviceplan backed by Ford Motor Company, andprovides more protection beyond the NewVehicle Limited Warranty coverage. Whenyou visit your Ford Dealer, Insist on FordProtect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easilyexceed the price of your Ford Protectextended service plan. With Ford Protectextended service plan you minimize yourrisk for unexpected repair bills and risingrepair costs.
Up to 1,000+ Covered VehicleComponents
There are four mechanical Ford Protectextended service plans with different levelsof coverage. Ask your authorized dealer fordetails.
1. PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete it’s probably easier tolist what’s not covered.
2. ExtraCARE - Covers 113 components,and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 criticalcomponents.
Ford Protect extended service plans arehonored by all authorized Ford dealers inthe U.S., Canada and Mexico.
That means you get:
•Reliable, quality service at any Ford orLincoln dealership.
•Repairs performed by factory trainedtechnicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer forservice, we’ll give you a loaner to use forthe day.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, including warranty repairs, andField Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Assistance for taxi, shuttle, rental carcoverage or other transportation.
Transferable Coverage
If you sell your vehicle before your FordProtect extended service plan coverageexpires, you can transfer any remainingcoverage to the new owner. Which shouldgive you and your potential buyer a littlemore peace of mind.
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Ford Protect

Ford Motor Company has recommendedmaintenance intervals for various partsand component systems based uponengineering testing. Ford Motor Companyrelies upon this testing to determine themost appropriate mileage for replacementof oils and fluids to protect your vehicle atthe lowest overall cost to you andrecommends against maintenanceschedules that deviate from the scheduledmaintenance information.
We strongly recommend the use of onlygenuine Ford, Motorcraft orFord-authorized re-manufacturedreplacement parts engineered for yourvehicle.
Additives and Chemicals
This owner's manual and the FordWorkshop Manual list the recommendedadditives and chemicals for your vehicle.We do not recommend using chemicals oradditives not approved by us as part ofyour vehicle’s normal maintenance. Pleaseconsult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is anormal operating characteristic and, byitself, does not necessarily indicate aconcern or that the fluid needs to bechanged. However, a qualified expert, suchas the factory-trained technicians at yourdealership, should inspect discolored fluidsthat also show signs of overheating orforeign material contaminationimmediately.
Make sure to change your vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is aviable way to change fluid for many vehiclesub-systems during scheduledmaintenance. It is critical that systems areflushed only with new fluid that is the sameas that required to fill and operate thesystem or using a Ford-approved flushingchemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections everymonth or at six-month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
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Scheduled Maintenance

Check every six months
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
Multi-point inspection
Horn operationAccessory drive belt(s)
Radiator, cooler, heater and A/C hosesBattery performance
Suspension component for leaks ordamageEngine air filter
Steering and linkageExhaust system
Tires (including spare) for wear and proper
pressure**Exterior lamps and hazard warning systemoperation
Windshield for cracks, chips or pitsFluid levels*; fill if necessary
Washer spray and wiper operationFor oil and fluid leaks
* Brake, coolant recovery reservoir, automatic transmission, power steering and windowwasher.**If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
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Scheduled Maintenance

A
A/CSee: Climate Control..........................................64About This Manual...........................................5ABSSee: Brakes.............................................................90ABS driving hintsSee: Hints on Driving With Anti-LockBrakes.................................................................90Accessories....................................................265Exterior Style.......................................................265Interior Style........................................................265Peace of Mind.....................................................265AccessoriesSee: Replacement PartsRecommendation............................................10Adjusting the Headlamps..........................153Vertical Aim Adjustment Procedure............153Adjusting the Steering Wheel....................45Airbag Disposal...............................................36Air ConditioningSee: Climate Control..........................................64Air FilterSee: Changing the Engine Air Filter.............158Appendices....................................................288At a Glance........................................................14Audible Warnings and Indicators.............55Fail-Safe Cooling Warning Chime..................55Headlamps On Warning Chime......................55Key in Ignition Warning Chime........................55Parking Brake On Warning Chime..................55Shift to Park Warning Chime...........................55Audio System...............................................209General Information.........................................209Audio Unit - Vehicles With: AM/FM/CD/SYNC..............................................................210Audio Unit - Vehicles With: AM/FM.......212Automatic Transmission.............................86Brake-Shift Interlock...........................................87If Your Vehicle Gets Stuck In Mud orSnow....................................................................88Putting your vehicle in or out of gear:...........86Automatic Transmission FluidCheck.............................................................146Automatic Transmission Fluid Filter...........149Checking Automatic TransmissionFluid.....................................................................147
Auxiliary Power Points...................................71110 Volt AC Power Point......................................7112 Volt DC Power Point........................................71Locations..................................................................71Auxiliary Switches.......................................266
B
BatterySee: Changing the 12V Battery.......................151Bonnet LockSee: Opening and Closing the Hood...........139Booster Seats..................................................20Types of Booster Seats.......................................21Brake Fluid Check.........................................149Brakes................................................................90General Information...........................................90Breaking-In.......................................................114Bulb Specification Chart...........................156
C
California Proposition 65...............................9Capacities and Specifications -6.2L.................................................................199Alternative Engine Oil for Extremely ColdClimates...........................................................203Specifications.....................................................200Capacities and Specifications -6.8L................................................................203Alternative Engine Oil for Extremely ColdClimates...........................................................208Specifications.....................................................205Capacities and Specifications.................194Car WashSee: Cleaning the Exterior...............................159Catalytic Converter........................................83On-Board Diagnostics (OBD-II).....................84Readiness for Inspection and Maintenance(I/M) Testing.....................................................84Changing a Bulb............................................154Lamp Assembly Condensation.....................154Replacing Brake/Tail/Turn/Reverse LampBulbs (Cut-Away Only)...............................156Replacing Front Parking Lamp and DirectionIndicator Bulbs................................................155Replacing Headlamp Bulbs............................155Replacing Side Marker Bulbs.........................156
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Index

Changing a Fuse............................................137Fuses........................................................................137Changing a Road Wheel............................189Dissimilar Spare Wheel and Tire AssemblyInformation......................................................189Tire Change Procedure....................................190Changing the 12V Battery...........................151Dual Batteries.......................................................152Reconnecting the Battery.................................151Changing the Engine Air Filter.................158Changing the Wiper Blades......................152Checking the Wiper Blades.......................152Child Restraint and SeatbeltMaintenance.................................................28Child Restraint Positioning..........................22Child Safety.......................................................15General Information.............................................15Cleaning Products........................................159Materials................................................................159Cleaning the Engine......................................161Cleaning the Exterior...................................159Cleaning the Headlamps................................160Exterior Chrome Parts......................................160Exterior Plastic Parts.........................................160Stripes or Graphics............................................160Underbody............................................................160Under Hood..........................................................160Cleaning the Instrument Panel andInstrument Cluster Lens..........................162Cleaning the Interior....................................162Cleaning the Wheels...................................163Cleaning the Windows and WiperBlades.............................................................161Climate Control..............................................64Coolant CheckSee: Engine Coolant Check.............................142Crash Sensors and Airbag Indicator........36Cruise Control..................................................45Principle of Operation........................................95Cruise controlSee: Using Cruise Control.................................95Customer Assistance..................................122
D
Data Recording..................................................7Event Data Recording...........................................8Service Data Recording.........................................7
Daytime Running Lamps............................48Digital Radio...................................................213HD Radio Reception and StationTroubleshooting.............................................214Direction Indicators.......................................48Doors and Locks.............................................40Driver and Passenger Airbags.....................31Children and Airbags...........................................35Passenger Airbag On and Off Switch ...........31Proper Driver and Front Passenger SeatingAdjustment........................................................35Driving Aids......................................................96Driving Hints....................................................114Driving Through Water.................................115DRLSee: Daytime Running Lamps.........................48
E
Economical Driving.......................................114Electromagnetic Compatibility..............288Emission Law...................................................82Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance...........83Tampering With a Noise ControlSystem................................................................82End User License Agreement.................290SYNC End User License Agreement(EULA).............................................................290Engine Block Heater......................................75Using the Engine Block Heater........................75Engine Coolant Check.................................142Adding Coolant....................................................143Coolant Change..................................................145Engine Coolant TemperatureManagement...................................................146Fail-Safe Cooling................................................145Recycled Coolant...............................................144Severe Climates..................................................144Engine Emission Control.............................82Engine ImmobilizerSee: Passive Anti-Theft System.....................43Engine Oil Check............................................141Adding Engine Oil................................................141Engine Oil Dipstick........................................141Engine Specifications - 6.2L.....................194Drivebelt Routing................................................194
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Index