2018 FORD E SERIES maintenance

Introduction
About This Manual..........................................5
Symbols Glossary............................................5
Data Recording..................................................7
California Proposition 65..............................9
Perchlorate.........................................................9
Ford Credit..........................................................9
Replacement Parts Recommendation...........................................................................10
Special Notices...............................................10
Mobile Communications Equipment............................................................................12
Environment
Protecting the Environment.......................13
At a Glance
Instrument Panel Overview.......................14
Child Safety
General Information......................................15
Installing Child Restraints...........................16
Booster Seats.................................................20
Child Restraint Positioning.........................22
Seatbelts
Principle of Operation..................................25
Fastening the Seatbelts.............................26
Seatbelt Height Adjustment.....................27
Seatbelt Warning Lamp and IndicatorChime............................................................28
Child Restraint and SeatbeltMaintenance...............................................28
Seatbelt Extension.......................................29
Supplementary RestraintsSystem
Principle of Operation.................................30
Driver and Passenger Airbags....................31
Crash Sensors and Airbag Indicator.......36
Airbag Disposal..............................................36
Keys and Remote Controls
General Information on RadioFrequencies.................................................37
Remote Control..............................................37
Replacing a Lost Key or Remote Control..........................................................................39
Doors and Locks
Locking and Unlocking...............................40
Security
Passive Anti-Theft System........................43
Steering Wheel
Adjusting the Steering Wheel..................45
Voice Control..................................................45
Cruise Control.................................................45
Wipers and Washers
Windshield Wipers.......................................46
Windshield Washers....................................46
Lighting
General Information.....................................47
Lighting Control..............................................47
Instrument Lighting Dimmer....................48
Daytime Running Lamps...........................48
Direction Indicators......................................48
Windows and Mirrors
Power Windows............................................49
Exterior Mirrors...............................................49
Interior Mirror..................................................50
Sun Visors........................................................50
Instrument Cluster
Gauges...............................................................51
Warning Lamps and Indicators................52
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Table of Contents

Economical Driving......................................114
Driving Through Water................................115
Floor Mats........................................................115
Roadside Emergencies
Roadside Assistance...................................117
Hazard Flashers............................................118
Fuel Shutoff....................................................118
Jump Starting the Vehicle.........................119
Transporting the Vehicle............................121
Customer Assistance
Getting the Services You Need...............122
In California (U.S. Only).............................123
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)......................124
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................125
Getting Assistance Outside the U.S. andCanada........................................................125
Ordering Additional Owner's Literature.........................................................................126
Reporting Safety Defects (U.S. Only)..........................................................................127
Reporting Safety Defects (Canada Only)..........................................................................127
Fuses
Fuse Specification Chart..........................129
Changing a Fuse...........................................137
Maintenance
General Information...................................139
Opening and Closing the Hood..............139
Under Hood Overview...............................139
Engine Oil Dipstick.......................................141
Engine Oil Check...........................................141
Oil Change Indicator Reset......................142
Engine Coolant Check...............................142
Automatic Transmission Fluid Check.........................................................................146
Brake Fluid Check........................................149
Power Steering Fluid Check....................150
Washer Fluid Check....................................150
Changing the 12V Battery..........................151
Checking the Wiper Blades......................152
Changing the Wiper Blades.....................152
Adjusting the Headlamps.........................153
Removing a Headlamp..............................154
Changing a Bulb...........................................154
Bulb Specification Chart..........................156
Changing the Engine Air Filter................158
Vehicle Care
General Information...................................159
Cleaning Products.......................................159
Cleaning the Exterior..................................159
Waxing..............................................................161
Cleaning the Engine.....................................161
Cleaning the Windows and Wiper Blades..........................................................................161
Cleaning the Interior...................................162
Cleaning the Instrument Panel andInstrument Cluster Lens.......................162
Repairing Minor Paint Damage..............163
Cleaning the Wheels..................................163
Vehicle Storage............................................164
Wheels and Tires
General Information...................................166
Tire Care..........................................................167
Using Snow Chains.....................................185
Tire Pressure Monitoring System..........186
Changing a Road Wheel...........................189
Technical Specifications...........................192
Capacities and Specifications
Engine Specifications - 6.2L...................194
Engine Specifications - 6.8L...................194
Motorcraft Parts - 6.2L..............................195
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Table of Contents

Motorcraft Parts - 6.8L.............................196
Vehicle Identification Number................197
Vehicle Certification Label.......................198
Transmission Code Designation............198
Capacities and Specifications - 6.2L........................................................................199
Capacities and Specifications - 6.8L........................................................................203
Audio System
General Information..................................209
Audio Unit - Vehicles With: AM/FM/CD/SYNC............................................................210
Audio Unit - Vehicles With: AM/FM......212
Digital Radio...................................................213
Satellite Radio..............................................216
USB Port.........................................................218
SYNC™
General Information...................................219
Using Voice Recognition............................221
Using SYNC™ With Your Phone...........224
SYNC™ Applications and Services......237
SYNC™ AppLink™....................................245
Using SYNC™ With Your Media Player........................................................................246
SYNC™ Troubleshooting........................256
Accessories
Accessories...................................................265
Auxiliary Switches......................................266
Ford Protect
Ford Protect.................................................268
Scheduled Maintenance
General Maintenance Information.......270
Normal Scheduled Maintenance..........273
Special Operating Conditions ScheduledMaintenance.............................................275
Scheduled Maintenance Record...........277
Appendices
Electromagnetic Compatibility.............288
End User License Agreement................290
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Table of Contents

We offer a number of convenient ways foryou to contact us, and to manage youraccount.
Call 1-800-727-7000.
For more information about Ford Creditand access to Account Manager, go towww.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen.Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. During
vehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. The FordWarranty may not cover damage causedto your vehicle as a result of failednon-Ford parts. For additional information,refer to the terms and conditions of theFord Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,see the Warranty Guide that is providedto you along with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNINGS
You risk death or serious injury toyourself and others if you do notfollow the instruction highlighted bythe warning symbol. Failure to follow thespecific warnings and instructions couldresult in personal injury.
Never place front seat mountedrear-facing child or infant seats infront of an active passenger airbag.
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Introduction

Adjust the height of the shoulder belt sothe belt rests across the middle of yourshoulder.
To adjust the shoulder belt height:
1. Press the button and slide the heightadjuster up or down.
2. Release the button and pull down onthe height adjuster to make sure it islocked in place.
SEATBELT WARNING LAMP
AND INDICATOR CHIME
This lamp illuminates and anaudible warning will sound if thedriver seatbelt has not beenfastened when the vehicle's ignition isturned on.
Conditions of operation
ThenIf
The seatbelt warning light illuminates andthe warning chime sounds for a fewseconds.
The driver seatbelt is not buckled beforethe ignition switch is turned to the on posi-tion...
The seatbelt warning light and warningchime turn off.The driver seatbelt is buckled while theindicator light is illuminated and thewarning chime is sounding...
The seatbelt warning light and indicatorchime remain off.The driver seatbelt is buckled before theignition switch is turned to the on position...
CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle seatbelts and childrestraint systems periodically to make surethey work properly and are not damaged.Inspect the vehicle seatbelts to make surethere are no nicks, tears or cuts. Replace ifnecessary. All vehicle seatbelt assemblies,including retractors, buckles, front seatbeltbuckle assemblies, buckle supportassemblies (slide bar-if equipped),shoulder belt height adjusters (if
equipped), shoulder belt guide on seatback(if equipped), rear inflatable seatbelts (ifequipped), child restraint LATCH andtether anchors, and attaching hardware,should be inspected after a crash. Readthe child restraint manufacturer'sinstructions for additional inspection andmaintenance information specific to thechild restraint.
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SeatbeltsE190812 E71880

PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly orgently, and the risk of injury from adeploying airbag is the greatest closeto the trim covering the airbag module.
All occupants of your vehicle,including the driver, should alwaysproperly wear their safety belts, evenwhen an airbag supplemental restraintsystem is provided. Failure to properly wearyour safety belt could seriously increasethe risk of injury or death.
Always transport children 12 yearsold and under in the back seat andalways properly use appropriatechild restraints. Failure to follow this couldseriously increase the risk of injury or death.
Never place your arm over the airbagmodule as a deploying airbag canresult in serious arm fractures orother injuries.
Airbags can kill or injure a child in achild seat. Never place a rear-facingchild seat in front of an active airbag.If you must use a forward-facing child seatin the front seat, move the seat upon whichthe child seat is installed all the way back.
Do not attempt to service, repair, ormodify the airbag supplementalrestraint systems or its fuses as youcould be seriously injured or killed. Contactyour authorized dealer as soon as possible.
Several airbag system componentsget hot after inflation. To avoid riskof injury, do not touch them afterinflation.
If the airbag has deployed, the airbagwill not function again and must bereplaced immediately. If the airbagis not replaced, the unrepaired area willincrease the risk of injury in a crash.
The airbags are a supplemental restraintsystem and are designed to work with thesafety belts to help protect the driver andright front passenger from certain upperbody injuries. Airbags do not inflate slowly;there is a risk of injury from a deployingairbag.
Note:You will hear a loud bang and see acloud of harmless powdery residue if anairbag deploys. This is normal.
The airbags inflate and deflate rapidlyupon activation. After airbag deployment,it is normal to notice a smoke-like, powderyresidue or smell the burnt propellant. Thismay consist of cornstarch, talcum powder(to lubricate the bag) or sodiumcompounds (for example, baking soda)that result from the combustion processthat inflates the airbag. Small amounts ofsodium hydroxide may be present whichmay irritate the skin and eyes, but none ofthe residue is toxic.
While the system is designed to helpreduce serious injuries, contact with adeploying airbag may also cause abrasionsor swelling. Temporary hearing loss is alsoa possibility as a result of the noiseassociated with a deploying airbag.Because airbags must inflate rapidly andwith considerable force, there is the risk ofdeath or serious injuries such as fractures,facial and eye injuries or internal injuries,particularly to occupants who are notproperly restrained or are otherwise out ofposition at the time of airbag deployment.Thus, it is extremely important thatoccupants be properly restrained as faraway from the airbag module as possiblewhile maintaining vehicle control.
Routine maintenance of the airbags is notrequired.
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Supplementary Restraints System

CRASH SENSORS AND
AIRBAG INDICATOR (If Equipped)
WARNING
Modifying or adding equipment tothe front end of the vehicle (includingframe, bumper, front end bodystructure and tow hooks) may affect theperformance of the airbag system,increasing the risk of injury. Do not modifythe front end of the vehicle.
Your vehicle has a collection of crash andoccupant sensors which provideinformation to the restraints controlmodule. The restraints control moduledeploys (activates) the front safety beltpretensioners, driver airbag and passengerairbag. Based on the type of accident, therestraints control module will deploy theappropriate safety devices.
The restraints control module alsomonitors the readiness of the above safetydevices plus the crash sensors. Thereadiness of the safety system is indicatedby a warning indicator light in theinstrument cluster or by a backup tone ifthe warning light is not working. SeeInstrument Cluster (page 51). Routinemaintenance of the airbag is not required.
A difficulty with the system is indicated byone or more of the following:
The readiness light will notilluminate immediately after theignition is turned on.
•The readiness light will either flash orstay lit.
•A series of five beeps will be heard. Thetone pattern will repeat periodicallyuntil the problem, the light or both arerepaired.
If any of these things happen, evenintermittently, have the supplementalrestraint system serviced at an authorizeddealer immediately. Unless serviced, thesystem may not function properly in theevent of a crash.
The safety belt pretensioners and theairbag supplemental restraint system aredesigned to activate when the vehiclesustains frontal deceleration sufficient tocause the restraints control module todeploy a safety device.
The fact that the safety belt pretensionersor airbags did not activate in a crash doesnot mean that something is wrong with thesystem. Rather, it means the restraintscontrol module determined the accidentconditions (such as crash severity, beltusage) were not appropriate to activatethese safety devices.
•The design of the front airbags is toactivate only in frontal and near-frontalcrashes (not rollovers, side impacts orrear impacts) unless the crash causessufficient frontal deceleration.
•The design of the safety beltpretensioners is to activate in frontalor near-frontal crashes and may deployin rollovers if the vehicle is equippedwith roll stability control.
AIRBAG DISPOSAL
Contact your authorized dealer as soon aspossible. Airbags must be disposed of byqualified personnel.
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Supplementary Restraints SystemE67017

Engine Oil
It illuminates when you switchthe ignition on.
If it illuminates when the engineis running this indicates a malfunction.Stop your vehicle as soon as it is safe todo so and switch the engine off. Check theengine oil level. If the oil level is sufficient,this indicates a system malfunction. Haveyour vehicle checked as soon as possible.
See Engine Oil Check (page 141).
Fasten Seatbelt Warning Lamp
It illuminates and a tone soundsuntil you fasten the seatbelts.
Headlamp High Beam Indicator
It illuminates when you switchthe headlamp high beam on.
Low Fuel Level Warning Lamp
If it illuminates when you aredriving, refuel as soon aspossible.
Low Tire Pressure Warning Lamp
(If Equipped)
It illuminates if the tire pressurein one or more tires is below thecorrect tire pressure.
It also illuminates momentarily when youswitch the ignition on to confirm the lampis functional. If it does not illuminate whenyou switch the ignition on, or begins toflash at any time, have the system checkedby your authorized dealer.
PowertrainMalfunction/Electronic ThrottleControl
Illuminates when the systemdetects a powertrain fault, havean authorized dealer check thesystem as soon as possible.
Service Engine Soon
If it illuminates when the engineis running this indicates amalfunction. The On BoardDiagnostics system has detected amalfunction of the vehicle emission controlsystem.
If it flashes, engine misfire may beoccurring. Increased exhaust gastemperatures could damage the catalyticconverter or other vehicle components.Drive in a moderate fashion (avoid heavyacceleration and deceleration) and haveyour vehicle immediately serviced.
It illuminates when you switch the ignitionon prior to engine start to check the bulband to indicate whether your vehicle isready for Inspection and Maintenance(I/M) testing.
Normally, it illuminates until the engine iscranked and automatically turns off if nomalfunctions are present. However, if after15 seconds it flashes eight times, thisindicates that your vehicle is not ready forInspection and Maintenance (I/M) testing.See Emission Law (page 82).
Traction Control System
Displays when the tractioncontrol is active. If the lightremains on, have an authorizeddealer check the system immediately.
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Instrument Cluster E71880 E138639