2018 FORD E-350 battery

Phone issues
Possible solution(s)
Possible cause(s)
Issue
Depending upon your phone,
you may have to grant SYNC
permission to access your
phonebook contacts. Make
sure to confirm when
prompted by your phone
during the phonebook
download.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
I am having trouble
connecting my phone to
SYNC.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
Try deleting your device
from SYNC, deleting SYNC
from your device and trying
again.
Check the security and auto
accept and prompt always
settings relative to the SYNC
Bluetooth connection on
your phone.
Update your device's firm-
ware.
Turn off the Auto phone-
book download setting.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
Text messaging is not
working on SYNC.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
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USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
The device is not connected.
Bluetooth audio does not
stream.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The file may be corrupted.
The song may have copy-
right protection, which does
not allow it to play.
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•
An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.
AUXILIARY SWITCHES
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
• When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
equipped with radio transmitters, for
example, two-way radios, telephones
and theft alarms. Any such equipment
installed in your vehicle should comply
with Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulations, and
should be installed by an authorized
dealer. •
An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle. The auxiliary switch option package
provides four switches, mounted in the
center of the instrument panel. These
switches operate only when you switch the
ignition on, whether the engine is running
or not. Ford recommends, however, that
the engine remain running to maintain
battery charge when using the auxiliary
switches for extended periods of time or
higher current draws.
When switched on, the auxiliary switches
provide 10 amps, 15 amps or 30 amps of
electrical battery power for a variety of
personal or commercial uses.
The switches include the fuse and relay kit.
This kit contains the required fuses and
relays that an authorized technician needs
to install into the power distribution box,
located under the hood. Refer to the
instruction sketch included in the kit.
Contact an authorized dealer for service.
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
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Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information. Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
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Check every six months
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Horn operation
Accessory drive belt(s)
Radiator, cooler, heater and A/C hoses
Battery performance
Suspension component for leaks ordamage
Engine air filter
Steering and linkage
Exhaust system
Tires (including spare) for wear and properpressure**
Exterior lamps and hazard warning system
operation
Windshield for cracks, chips or pits
Fluid levels *
; fill if necessary
Washer spray and wiper operation
For oil and fluid leaks
* Brake, coolant recovery reservoir, automatic transmission, power steering and window
washer.
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
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A
A/C
See: Climate Control.......................................... 64
About This Manual...........................................5
ABS See: Brakes............................................................. 90
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 90
Accessories....................................................265 Exterior Style....................................................... 265
Interior Style........................................................ 265
Peace of Mind..................................................... 265
Accessories See: Replacement Parts
Recommendation............................................ 10
Adjusting the Headlamps..........................153 Vertical Aim Adjustment Procedure............153
Adjusting the Steering Wheel....................45
Airbag Disposal...............................................36
Air Conditioning See: Climate Control.......................................... 64
Air Filter See: Changing the Engine Air Filter.............158
Appendices....................................................288
At a Glance........................................................14
Audible Warnings and Indicators.............55 Fail-Safe Cooling Warning Chime.................. 55
Headlamps On Warning Chime...................... 55
Key in Ignition Warning Chime........................ 55
Parking Brake On Warning Chime.................. 55
Shift to Park Warning Chime........................... 55
Audio System
...............................................209
General Information......................................... 209
Audio Unit - Vehicles With: AM/FM/CD/ SYNC..............................................................210
Audio Unit - Vehicles With: AM/FM.......212
Automatic Transmission
.............................86
Brake-Shift Interlock........................................... 87
If Your Vehicle Gets Stuck In Mud or Snow.................................................................... 88
Putting your vehicle in or out of gear:...........86
Automatic Transmission Fluid Check.............................................................146
Automatic Transmission Fluid Filter...........149
Checking Automatic Transmission Fluid..................................................................... 147Auxiliary Power Points
...................................71
110 Volt AC Power Point...................................... 71
12 Volt DC Power Point........................................ 71
Locations.................................................................. 71
Auxiliary Switches
.......................................266
B
Battery See: Changing the 12V Battery....................... 151
Bonnet Lock See: Opening and Closing the Hood...........139
Booster Seats
..................................................20
Types of Booster Seats....................................... 21
Brake Fluid Check.........................................149
Brakes................................................................90 General Information........................................... 90
Breaking-In.......................................................114
Bulb Specification Chart...........................156
C
California Proposition 65...............................9
Capacities and Specifications - 6.2L
.................................................................199
Alternative Engine Oil for Extremely Cold
Climates........................................................... 203
Specifications..................................................... 200
Capacities and Specifications - 6.8L
................................................................203
Alternative Engine Oil for Extremely Cold
Climates........................................................... 208
Specifications..................................................... 205
Capacities and Specifications.................194
Car Wash See: Cleaning the Exterior............................... 159
Catalytic Converter........................................83 On-Board Diagnostics (OBD-II)..................... 84
Readiness for Inspection and Maintenance (I/M) Testing..................................................... 84
Changing a Bulb............................................154 Lamp Assembly Condensation..................... 154
Replacing Brake/Tail/Turn/Reverse Lamp Bulbs (Cut-Away Only)............................... 156
Replacing Front Parking Lamp and Direction Indicator Bulbs................................................ 155
Replacing Headlamp Bulbs............................ 155
Replacing Side Marker Bulbs......................... 156
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Changing a Fuse............................................137
Fuses........................................................................\
137
Changing a Road Wheel............................189 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 189
Tire Change Procedure.................................... 190
Changing the 12V Battery...........................151 Dual Batteries....................................................... 152
Reconnecting the Battery................................. 151
Changing the Engine Air Filter.................158
Changing the Wiper Blades
......................152
Checking the Wiper Blades.......................152
Child Restraint and Seatbelt Maintenance.................................................28
Child Restraint Positioning
..........................22
Child Safety.......................................................15
General Information............................................. 15
Cleaning Products
........................................159
Materials................................................................ 159
Cleaning the Engine......................................161
Cleaning the Exterior...................................159 Cleaning the Headlamps................................ 160
Exterior Chrome Parts...................................... 160
Exterior Plastic Parts......................................... 160
Stripes or Graphics............................................ 160
Underbody............................................................ 160
Under Hood.......................................................... 160
Cleaning the Instrument Panel and Instrument Cluster Lens
..........................162
Cleaning the Interior....................................162
Cleaning the Wheels
...................................163
Cleaning the Windows and Wiper Blades.............................................................161
Climate Control
..............................................64
Coolant Check See: Engine Coolant Check............................. 142
Crash Sensors and Airbag Indicator........36
Cruise Control
..................................................45
Principle of Operation........................................ 95
Cruise control See: Using Cruise Control................................. 95
Customer Assistance..................................122
D
Data Recording
..................................................7
Event Data Recording........................................... 8
Service Data Recording......................................... 7Daytime Running Lamps............................48
Digital Radio
...................................................213
HD Radio Reception and Station
Troubleshooting............................................. 214
Direction Indicators.......................................48
Doors and Locks.............................................40
Driver and Passenger Airbags.....................31 Children and Airbags........................................... 35
Passenger Airbag On and Off Switch ...........31
Proper Driver and Front Passenger Seating Adjustment........................................................ 35
Driving Aids
......................................................96
Driving Hints....................................................114
Driving Through Water
.................................115
DRL See: Daytime Running Lamps......................... 48
E
Economical Driving.......................................114
Electromagnetic Compatibility
..............288
Emission Law...................................................82
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance...........83
Tampering With a Noise Control System................................................................ 82
End User License Agreement.................290 SYNC End User License Agreement
(EULA)............................................................. 290
Engine Block Heater......................................75 Using the Engine Block Heater........................ 75
Engine Coolant Check
.................................142
Adding Coolant.................................................... 143
Coolant Change.................................................. 145
Engine Coolant Temperature Management
................................................... 146
Fail-Safe Cooling................................................ 145
Recycled Coolant............................................... 144
Severe Climates.................................................. 144
Engine Emission Control.............................82
Engine Immobilizer See: Passive Anti-Theft System..................... 43
Engine Oil Check............................................141 Adding Engine Oil................................................ 141
Engine Oil Dipstick
........................................141
Engine Specifications - 6.2L.....................194 Drivebelt Routing................................................ 194
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