LOCKING AND UNLOCKING
You can use the power door lock control
or the remote control to lock and unlock
your vehicle.
Power Door Locks (If Equipped)
The power door lock control is on the driver
and front passenger door panels. Lock.
A
Unlock.
B
Remote Control
(If Equipped)
You can use the remote control at any time
when the ignition is off.
Unlocking the Doors (Two-Stage
Unlock) Press the button to unlock the
driver door. Press the button again within three
seconds to unlock all doors. The direction
indicators flash.
Note:
The driver door can be unlocked with
the key if the remote control is not
functioning.
Note: When you leave your vehicle
unattended for several weeks, the remote
control turns off. Your vehicle must be
unlocked and started. Unlocking and
starting your vehicle once enables the
remote control.
Reprogramming the Unlocking Function
Note: When you press the unlock button,
either all the doors are unlocked or only the
driver door is unlocked. Pressing the unlock
button again unlocks all the doors.
You can reprogram the unlocking function
so that only the driver door is unlocked.
Press and hold the unlock and lock buttons
on the remote control simultaneously for
at least four seconds with the ignition off.
The direction indicators flash twice to
confirm the change.
To return to the original unlocking function,
repeat the process.
Locking the Doors Press the button to lock all
doors. The direction indicators
flash.
Press the button again within three
seconds to confirm that all the doors are
closed. The doors lock again, the horn
sounds and the direction indicators flash
if all the doors are closed.
Note: If any door is open, the horn sounds
twice and the direction indicators do not
flash.
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Separate functioning brake systems
are required for safe control of towed
vehicles and trailers weighing more
than 1500 pounds (680 kilograms)
when loaded.
Integrated Trailer Brake Controller (If
Equipped)
WARNING
The Ford trailer brake controller has
been verified to be compatible with
trailers having electric-actuated
drum brakes (one to four axles) and
electric-over-hydraulic brakes. It will not
activate hydraulic surge-style trailer
brakes. It is the responsibility of the
customer to ensure that the trailer brakes
are adjusted appropriately, functioning
normally and all electric connections are
properly made. Failure to do so may result
in loss of vehicle control, crash or serious
injury. When used properly, the trailer brake
controller assists in smooth and effective
trailer braking by powering the trailer
’s
electric or electric-over-hydraulic brakes
with a proportional output based on the
towing vehicle ’s brake pressure.
The controller user interface consists of
the following: A: + and - (Gain adjustment buttons):
Pressing these buttons adjusts the
controller's power output to the trailer
brakes in 0.5 increments. You can increase
the gain setting to 10.0 (maximum trailer
braking) or decrease it to 0 (no trailer
braking). The gain setting displays in the
message center.
The controller shows gain setting, output
bar graph, and trailer connectivity status
in the information display. They appear in
the information display as follows:
• Trailer Brake Controller Gain (without
trailer connected): Shows the current
gain setting during a given ignition cycle
and when adjusting the gain. This also
displays if you use the manual control
lever or make gain adjustments with
no trailer connected.
• Trailer Brake Controller Gain Output:
Displays when you push your vehicle's
brake pedal, or upon use of the manual
control. Bar indicators illuminate in the
information display to indicate the
amount of power going to the trailer
brakes relative to the brake pedal or
manual control input. One bar indicates
the least amount of output; six bars
indicate maximum output.
• Trailer Connected: Displays when the
system senses a correct trailer wiring
connection (a trailer with electric trailer
brakes) during a given ignition cycle.
• Trailer Disconnected: Displays,
accompanied by a single audible time,
when the system senses a trailer
connection and then a disconnection,
either intentional or unintentional,
during a given ignition cycle. It also
displays if a truck or trailer-wiring fault
occurs causing the trailer to appear
disconnected. This message can also
display if you use the manual control
lever without a trailer connected.
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B: Manual control lever: Slide the control
lever to the left to switch on the trailer's
electric brakes independent of the tow
vehicle's. See the following Procedure for
Adjusting Gain
section for instructions
on proper use of this feature. If you use the
manual control while the brake is also
applied, the greater of the two inputs
determines the power sent to the trailer
brakes.
• Stop lamps: Using the manual control
lever illuminates both the trailer brake
lamps and your vehicle brake lamps
except the center high-mount stop
lamp, if you make the proper electrical
connection to the trailer. Pressing your
vehicle brake pedal also illuminates
both trailer and vehicle brake lamps.
Procedure for Adjusting Gain
Note: Only perform this procedure in a
traffic-free environment at speeds of
approximately 20-25 mph (30-40 km/h).
The gain setting sets the trailer brake
controller for the specific towing condition.
You should change the setting as towing
conditions change. Changes to towing
conditions include trailer load, vehicle load,
road conditions and weather.
The gain should be set to provide the
maximum trailer braking assistance while
making sure the trailer wheels do not lock
when using the brakes. Locked trailer
wheels may lead to trailer instability.
1. Make sure the trailer brakes are in good
working condition, functioning normally
and properly adjusted. See your trailer
dealer if necessary.
2. Hook up the trailer and make the electrical connections according to the
trailer manufacturer's instructions.
3. When you plug in a trailer with electric or electric-over-hydraulic brakes, a
message confirming connection
appears in the information display. 4. Use the gain adjustment (+ and -)
buttons to increase or decrease the
gain setting to the desired starting
point. A gain setting of 6.0 is a good
starting point for heavier loads.
5. In a traffic-free environment, tow the trailer on a dry, level surface at a speed
of 20-25 mph (30-40 km/h) and
squeeze the manual control lever
completely.
6. If the trailer wheels lock up, indicated by squealing tires, reduce the gain
setting. If the trailer wheels turn freely,
increase the gain setting. Repeat Steps
5 and 6 until the gain setting is at a
point just below trailer wheel lock-up.
If towing a heavier trailer, trailer wheel
lock-up may not be attainable even
with the maximum gain setting of 10.
Explanation of Information Display
Warning Messages
Note: An authorized dealer can diagnose
the trailer brake controller to determine
exactly which trailer fault has occurred.
However, your Ford warranty does not cover
this diagnosis if the fault is with the trailer.
A message indicating a trailer brake
module fault may display in response to
faults sensed by the trailer brake controller,
accompanied by a single tone. If this
message appears, contact an authorized
dealer as soon as possible for diagnosis
and repair. The controller may still
function, but performance may be
degraded.
A message indicating a trailer wiring fault
may display when there is a short circuit
on the electric brake output wire. If this
message displays, accompanied by a
single tone, with no trailer connected, the
problem is with your vehicle wiring
between the trailer brake controller and
the 7-pin connector at the bumper. If the
message only displays with a trailer
connected, the problem is with the trailer
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CLOCK: Press to display the
clock. To set the time, press and
hold until the hours start to flash.
Press the arrow buttons to
adjust the hours, then repeat to
set the minutes. Press again to
exit clock mode.
A
TUNE:
Press to search through
the radio frequency band.
B
AUDIO: Press to access settings
for Treble, Midrange, Bass, Fade
or Balance.
C
Seek:
Press to select a
frequency band. The system
stops at the first station it finds
in that direction.
D
Memory presets:
Store your
favorite radio stations. To store
a radio station, tune to the
station, then press and hold a
preset button until sound
returns.
E AM/FM:
Press to access
different audio modes, for
example AM, FM and auxiliary
input jack.
F
Vol and Power:
Turn to adjust
the volume. Press to switch the
system on and off.
G
DIGITAL RADIO
(If Equipped)
Note: HD Radio broadcasts are not
available in all markets.
HD Radio technology is the digital
evolution of analog AM/FM radio. Your
system has a special receiver that allows
it to receive digital broadcasts (where
available) in addition to the analog
broadcasts, it already receives. Digital
broadcasts provide a better sound quality
than analog broadcasts with free,
crystal-clear audio and no static or
distortion. For more information, and a
guide to available stations and
programming, please visit
www.hdradio.com.
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Making a Call
Press the voice button and when prompted say:
Action and Description
Voice Command
This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.
Call ___
Use to enter a phone number digit by digit.
Dial
When the system confirms the number say one of the following commands:
To confirm the number and initiate the call.
Dial
To erase the last spoken digit. You can also press the left
arrow button.
delete
To erase all spoken digits. You can also press and hold the
left arrow button.
clear
To end a call, press and hold the red phone button.
Receiving Calls
When receiving a call, you can:
• Answer the call by pressing the phone
button.
• Reject the call by pressing and holding
the red phone button.
• Ignore the call by doing nothing. Phone Options during an Active
Call
During an active call, you have more menu
features that become available, for
example putting a call on hold or joining
calls. Use the arrow buttons to scroll
through the menu options.
Press the MENU button during an active call, then scroll to: Action and Description
Message
Press the
OK button.
CALL MENU
Select one of the following:
Press the
OK button to switch a call from an active hands-free envir-
onment to your cell phone for a more private conversation.
PRIVACY
Press the
OK button to put an active call on hold.
CALL HOLD
Join two separate calls. SYNC supports a maximum of three callers
on a multiparty call or conference call.
JOIN CALLS
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Action and Description
Message
Press OK to select and press OK again when ConfirmDownload? appears.
DOWNLOAD
PHONEBOOK
Automatically download your phone book each time your phone
connects to SYNC. Press OK to select.
AUTODOWN-
LOAD
When this message appears, press
OK to have your
phonebook automatically downloaded each time.
AUTO ON?
Select Off to NOT download your phonebook every
time your phone connects to SYNC. Your phonebook,
call history and text messages can only be accessed when your specific phone is connected to SYNC. *
When enabled, SYNC speaks the contact name that is displayed on
the screen during phonebook browsing.
SPEAK NAMES
Exit the current menu.
RETURN
* Downloading times are cell phone-dependent and quantity-dependent. When Auto
Download is on, it automatically deletes any changes, additions or deletions saved since
your last download.
System Settings
This menu provides access to your
Bluetooth Devices and Advanced menu
features. Use the arrow buttons to scroll
through the menu options. Bluetooth Devices
The Bluetooth Devices menu allows you
to add, connect and delete devices, set a
cell phone as primary as well as turn your
Bluetooth feature on and off.
Press the Phone button to enter the Phone Menu, then scroll to: Action and Description
Message
Press the
OK button.
SYS SETTINGS
Press the
OK button.
BT DEVICES
Select one of the following:
See
Using SYNC™ With Your Phone (page 224).1
ADD DEVICE
Connect a previously paired Bluetooth-enabled phone. 2
CONNECT BT
Press OK to select and view a list of previously paired phones.
Scroll until the desired device is chosen, then press OK to
connect the phone.
Set a previously paired phone as your primary phone. 3
SET PRIMARY?
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AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
The USB connection to
SYNC may need to be reset.
My iPhone phone is
connected, my app is
running, I restarted the app
but I still cannot find it on
SYNC.
Try increasing the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC, but there is no
sound or the sound is very
low.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford
SYNC" setting, disable that
setting in the app's settings
menu on the phone.
Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your
phone than the number of
availble Bluetooth ports, you
will not see all of your apps
listed in SYNC's mobile apps
menu.
I can only see some of the
AppLink apps running on my
phone listed in SYNC's
Mobile Apps Menu.
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