2018 FORD E-350 pairing phone

USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cell phone's
functionality. At a minimum, most cell
phones with Bluetooth wireless technology
support the following functions:
•
Answering an incoming call.
• Ending a call.
• Using privacy mode.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller identification. Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are cell phone-dependent
features. To check your cell phone's
compatibility, see your cell phone's manual
and visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
Pairing Your Cell Phone for the
First Time
Note:
SYNC can support downloading up
to approximately 1000 entries per
Bluetooth-enabled cell phone.
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position park (P) (automatic transmission)
or neutral with the parking brake applied
(manual transmission).
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
Wirelessly pairing your cell phone with
SYNC allows you to make and receive
hands-free calls.
Press the phone button. When the display indicates there is no cell phone paired,
do the following: Action and Description
Message
Press the
OK button.
NO PHONE
FIND SYNC 1. Press the
OK button.
2. Put your cell phone into Bluetooth discovery mode. See your device's manual if necessary.
3. When prompted on your cell phone's display, enter the six-digit PIN provided by SYNC in the radio display. The
display indicates when the pairing is successful.
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing SYNC™
(If Equipped)

Depending on your cell phone's capability
and your market, the system may prompt
you with questions, such as setting the
current cell phone as the primary cell
phone (the cell phone SYNC automatically
tries to connect with first upon vehicle
start-up) and downloading your
phonebook.
Pairing Subsequent Cell Phones
Note:
To scroll through the menus, press
the up and down arrows on your audio
system.
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position park (P) (automatic transmission)
or neutral with the parking brake applied
(manual transmission).
Press the phone button, then scroll to: Action
Message
Press the
OK button.
PHONE SETNGS
Press the
OK button.
BT DEVICES
Press the
OK button. When the following message appears
in the display.
ADD DEVICE
FIND SYNC
1. Press the
OK button.
2. Put your cell phone into Bluetooth discovery mode. See your device's manual if necessary.
3. When prompted on your cell phone's display, enter the six-digit PIN provided by SYNC in the radio display. The
display indicates when the pairing is successful.
The system then prompts with questions, such as if you would like to set the current cell
phone as the primary cell phone (the cell phone SYNC automatically tries to connect
with first upon vehicle start-up) or download your phonebook.
Phone Voice Commands
Press the voice icon and say: Voice Commands
Phone
You can then say any of the following
commands.
Call History Incoming
Call History Missed
Call History Outgoing Voice Commands
Phonebook ___
Phonebook ___ at Home
Phonebook ___ at Work
Phonebook ___ in Office
Phonebook ___ on Cell
___ is a dynamic listing that should be the
name of a contact in your phonebook. For
example you could say "Call Mom".
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing SYNC™
(If Equipped)

Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)
Possible cause(s)
Issue
This is a free feature, but you
must first register online to
use it.
You did not activate your
account on the website.
You may have the wrong
VIN (vehicle identification
number) listed.
I received a text that I did
not activate Vehicle Health
Report.
Make sure that your VIN is
correctly listed in your
account.
When you register your
account, you must choose a
preferred dealer. If it already
lists a dealer, try selecting
another dealer and logging
out. Log back in, change it
back to your preferred
dealer, and retrieve the
report.
The preferred dealer
information did not load
correctly.
I am unable to retrieve the
report on the website, or I
receive a system error.
Update your cellular number
in your account on the
website.
This could be due to your
phone's compatibility.
Bad signal strength.
I am unable to submit a
report.
Make sure you have full
signal strength and that your
Bluetooth volume level has
been turned up.
You did not register your
phone correctly on the
website.
Make sure the currently
connected phone is
registered on your
SYNCMyRide account.
Try deleting your phone and
performing a clean pairing.
This is a free feature, but you
must first register online to
use it.
You did not activate this
phone for this service.
Your phone has ID blocker
active.
I heard a commercial when
I tried to use Traffic, Direc-
tions and Information.
Turn off ID blocker on your
phone as the system recog-
nizes you by your phone
number.
Make sure the currently
connected phone is the
same one that is registered
on your SYNCMyRide
account.
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing SYNC™ (If Equipped)

U
Under Hood Overview................................139
USB Port..........................................................218
Using Cruise Control.....................................95 Switching Cruise Control Off........................... 95
Switching Cruise Control On............................ 95
Using Snow Chains......................................185
Using SYNC™ With Your Media Player............................................................246
Accessing Your Play Menu............................... 251
Connecting Your Digital Media Player to the USB Port.......................................................... 246
Media Menu Features...................................... 249
Media Voice Commands................................ 248
System Settings................................................. 253
What's Playing?................................................. 248
Using SYNC™ With Your Phone............224 Accessing Features Through the Phone
Menu.................................................................. 228
Accessing Your Phone Settings.................... 233
Making a Call........................................................ 227
Pairing Subsequent Cell Phones.................225
Pairing Your Cell Phone for the First Time ........................................................................\
......224
Phone Options during an Active Call..........227
Phone Voice Commands................................ 225
Receiving Calls.................................................... 227
System Settings................................................. 234
Text Messaging.................................................... 231
Using Traction Control
.................................92
Switching the System Off ................................ 92
System Indicator Lights and Messages............................................................ 92
Using Voice Recognition.............................221 Initiating a Voice Session................................. 221
System Interaction and Feedback..............222
Utilizing the Mediation/Arbitration Program (Canada Only)
.........................125
V
Vehicle Care
....................................................159
General Information.......................................... 159
Vehicle Certification Label........................198
Vehicle Identification Number.................197
Vehicle Storage
.............................................164
Battery.................................................................... 164Body........................................................................\
164
Brakes..................................................................... 165
Cooling system.................................................... 164
Engine..................................................................... 164
Fuel system.......................................................... 164
General................................................................... 164
Miscellaneous...................................................... 165
Removing Vehicle From Storage.................. 165
Tires........................................................................\
. 165
Ventilation See: Climate Control.......................................... 64
VIN See: Vehicle Identification Number.............197
Voice Control
...................................................45
W
Warning Lamps and Indicators
.................52
Airbag Warning Lamp......................................... 53
Anti-Lock Brake System Warning Lamp.................................................................... 53
Anti-Theft System............................................... 53
Battery...................................................................... 53
Brake System Warning Lamp.......................... 53
Check Fuel Cap..................................................... 53
Cruise Control Indicator..................................... 53
Direction Indicator................................................ 53
Engine Coolant Temperature Warning Lamp.................................................................... 53
Engine Oil................................................................ 54
Fasten Seatbelt Warning Lamp...................... 54
Headlamp High Beam Indicator..................... 54
Low Fuel Level Warning Lamp........................ 54
Low Tire Pressure Warning Lamp.................. 54
Powertrain Malfunction/Electronic Throttle Control................................................................. 54
Service Engine Soon........................................... 54
Tow Haul Indicator............................................... 55
Traction Control System................................... 54
Traction Control System Off............................ 55
Washer Fluid Check.....................................150
Washers See: Cleaning the Exterior............................... 159
See: Wipers and Washers................................. 46
Waxing...............................................................161
Wheel Nuts See: Changing a Road Wheel........................ 189
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Index