2018 FORD C-MAY HYBRID wiper blades

Collision, Damage or Fire Event
..............191
Post-Crash Alert System ..........................
192
Transporting the Vehicle ...........................
192
Customer Assistance
Getting the Services You Need ..............
194
In California (U.S. Only) ............................
195
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .....................
196
Utilizing the Mediation/Arbitration Program (Canada Only) .......................
197
Getting Assistance Outside the U.S. and Canada ........................................................
197
Ordering Additional Owner's Literature ........................................................................\
198
Reporting Safety Defects (U.S. Only) ........................................................................\
199
Reporting Safety Defects (Canada Only) ........................................................................\
199
Fuses
Fuse Specification Chart ..........................
201
Changing a Fuse ..........................................
210
Maintenance
General Information ....................................
212
Opening and Closing the Hood ..............
212
Under Hood Overview ................................
213
Engine Oil Dipstick ......................................
215
Engine Oil Check ..........................................
215
Oil Change Indicator Reset ......................
216
Engine Coolant Check ...............................
216
Automatic Transmission Fluid Check ........................................................................\
220
Brake Fluid Check ........................................
221
Power Steering Fluid Check .....................
221
Washer Fluid Check ....................................
221
Fuel Filter .........................................................
221
Changing the 12V Battery .........................
222
Checking the Wiper Blades .....................
223
Changing the Wiper Blades ....................
223Adjusting the Headlamps
........................
225
Removing a Headlamp .............................
226
Changing a Bulb ..........................................
226
Bulb Specification Chart ...........................
231
Changing the Engine Air Filter ................
232
Vehicle Care
General Information ..................................
235
Cleaning Products ......................................
235
Cleaning the Exterior .................................
235
Waxing ............................................................
236
Cleaning the Engine ...................................
237
Cleaning the Windows and Wiper Blades ........................................................................\
.
237
Cleaning the Interior ..................................
238
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
239
Cleaning Leather Seats ............................
240
Repairing Minor Paint Damage .............
240
Cleaning the Wheels .................................
240
Vehicle Storage .............................................
241
Body Styling Kits .........................................
243
Wheels and Tires
Tire Sealant and Inflator Kit ...................
244
Tire Care .........................................................
250
Using Snow Chains ....................................
264
Tire Pressure Monitoring System ..........
265
Technical Specifications .........................
268
Capacities and Specifications
Engine Specifications ................................
270
Motorcraft Parts ...........................................
271
Vehicle Identification Number ................
272
Vehicle Certification Label .......................
273
Transmission Code Designation ............
273
Capacities and Specifications ...............
274
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WINDSHIELD WIPERS
Note:
Fully defrost the windshield before
you switch the windshield wipers on.
Note: Make sure you switch the windshield
wipers off before entering a car wash.
Note: If streaks or smears appear on the
windshield, clean the windshield and the
wiper blades. If that does not resolve the
issue, install new wiper blades.
Note: Do not operate the wipers on a dry
windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to burn out. Always use the
windshield washers before wiping a dry
windshield. Single wipe.
A
Intermittent wipe.
B
Normal wipe.
C
High speed wipe.
D Intermittent Wipe Shortest wipe interval.
A
Intermittent wipe.
B
Longest wipe interval.
C
Use the rotary control to adjust the
intermittent wipe interval.
Speed Dependent Wipers
When your vehicle speed increases, the
interval between wipes decreases.
AUTOWIPERS (If Equipped)
Note: Fully defrost the windshield before
you switch the windshield wipers on.
Note: Make sure you switch the windshield
wipers off before entering a car wash.
Note: If streaks or smears appear on the
windshield, clean the windshield and the
wiper blades. If that does not resolve the
issue, install new wiper blades.
Note: If you switch autolamps and
autowipers on, the headlamps turn on when
the windshield wipers continuously operate.
Wet or winter driving conditions with ice,
snow or salty road mist can cause
inconsistent and unexpected wiping or
smearing.
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BRAKE FLUID CHECK
WARNINGS
Do not use any fluid other than the
recommended brake fluid as this will
reduce brake efficiency. Use of
incorrect fluid could result in the loss of
vehicle control, serious personal injury or
death. Only use brake fluid from a sealed
container. Contamination with dirt,
water, petroleum products or other
materials may result in brake system
damage or failure. Failure to adhere to this
warning could result in the loss of vehicle
control, serious personal injury or death. Do not allow the fluid to touch your
skin or eyes. If this happens, rinse the
affected areas immediately with
plenty of water and contact your physician. A fluid level between the MAX and
MIN lines is within the normal
operating range and there is no need
to add fluid. A fluid level not in the normal
operating range could compromise the
performance of the system. Have your
vehicle checked immediately. To avoid fluid contamination, the reservoir
cap must remain in place and fully tight,
unless you are adding fluid.
Only use fluid that meets Ford
specifications. See
Capacities and
Specifications (page 270).
POWER STEERING FLUID
CHECK
Your vehicle is equipped with an electric
power steering (EPS) system. There is no
fluid reservoir to check or fill. WASHER FLUID CHECK WARNING
If you operate your vehicle in
temperatures below
41.0°F (5°C),
use washer fluid with antifreeze
protection. Failure to use washer fluid with
antifreeze protection in cold weather could
result in impaired windshield vision and
increase the risk of injury or accident. Note:
The front and rear washer systems
are supplied from the same reservoir.
Add fluid to fill the reservoir if the level is
low. Only use a washer fluid that meets
Ford specifications. See
Capacities and
Specifications (page 270).
State or local regulations on volatile
organic compounds may restrict the use
of methanol, a common windshield washer
antifreeze additive. Washer fluids
containing non-methanol antifreeze
agents should be used only if they provide
cold weather protection without damaging
the vehicle ’s paint finish, wiper blades or
washer system.
FUEL FILTER
Your vehicle is equipped with a lifetime
fuel filter that is integrated with the fuel
tank. Regular maintenance or replacement
is not needed.
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presets, are also maintained in memory by
power from the low voltage battery. When
a technician disconnects and connects the
low voltage battery, these settings are
erased. Complete the following procedure
in order to restore the settings:
1. With the vehicle at a complete stop,
set the parking brake.
2. Shift into park (P).
3. Switch off all accessories.
4. Fully press the brake pedal and start the vehicle.
5. Run the engine until it reaches normal operating temperature. While the
engine is warming up, complete the
following: Reset the clock. See Audio
System (page 277). Reset the power
windows bounce-back feature. See
Windows and Mirrors
(page 79).
Reset the radio station presets. See
Audio System
(page 277).
6. Allow the engine to idle for at least one
minute. If the engine turns off, press
the accelerator pedal to start the
engine.
7. While the engine is running, press the brake pedal and shift into neutral (N).
8. Allow the engine to run for at least one
minute by pressing on the accelerator
pedal.
9. Drive the vehicle at least 12 mi (20 km)
to completely relearn the idle and fuel
trim strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel
trim strategy.
Make sure that you dispose of old batteries
in an environmentally friendly way. Seek
advice from your local authority about
recycling old batteries. CHECKING THE WIPER
BLADES
Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth.
CHANGING THE WIPER
BLADES
Replace the wiper blades at least annually
for optimum performance.
You can improve poor wiper quality by
cleaning the wiper blades and the
windshield.
Note:
The windshield wiper blades are
different in length. If you install wiper
blades of the wrong length, the wiper blades
can clash damaging the wiper system.
Service Position
Set the windshield wipers in the service
position to change the wiper blades.
Note: You can use the service position to
provide easier access to the wiper blades
for freeing them from snow and ice.
Note: Make sure the windshield is free from
snow and ice before you switch the ignition
on.
1. Switch the ignition on.
2. Switch the ignition off.
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3. Press and hold the wiper lever in
position A within three seconds. 4. Release the wiper lever when the
windshield wipers reach the service
position.
Note: The wipers remain in the service
position when you switch the ignition on.
Press and release the wiper lever to return
them to the park position.
Changing the Windshield Wiper
Blades
Note: Do not hold the wiper blade when
lifting the wiper arm.
Note: Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached. Note:
Make sure the windshield is clean
before using new wiper blades. 1. Lift the wiper arm and then press the
wiper blade locking buttons together.
2. Slightly rotate the wiper blade.
3. Remove the wiper blade.
4. Install in the reverse order.
Note: Make sure that the wiper blade locks
into place.
Changing the Rear Window Wiper
Blade
Note: Do not hold the wiper blade when
lifting the wiper arm.
Note: Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached.
1. Lift the wiper arm.
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GENERAL INFORMATION
Your dealer has many quality products
available to clean your vehicle and protect
its finishes.
CLEANING PRODUCTS
Materials
For best results, use the following products
or products of equivalent quality: Specification
Name
Motorcraft® Bug and Tar Remover, ZC-42 (U.S. & Canada) ESR-M5B194-B
Motorcraft® Custom Bright Metal Cleaner, ZC-15 (U.S. & Canada)
ESR-M14P4-A
Motorcraft® Detail Wash, ZC-3-A (U.S. & Canada)
ESR-M14P3-A
Motorcraft® Engine Shampoo and Degreaser, ZC-20 (U.S.)
Motorcraft® Engine Shampoo, CXC-66-A (Canada)
WSS-M99P43-B
Motorcraft® Premium Leather and Vinyl Cleaner, ZC-56 (U.S. &
Canada)
Motorcraft® Multi-Purpose Cleaner, CXC-101 (Canada)
WSS-M14P19-A
Motorcraft® Premium Windshield Wash Concentrate with
Bitterant, ZC-32-B2 (U.S.)
WSS-M14P19-A
Motorcraft® Premium Quality Windshield Washer Fluid, CXC-37-
A/B/D/F (Canada)
Motorcraft® Professional Strength Carpet & Upholstery Cleaner,
ZC-54 (U.S. & Canada)
ESR-M14P5-A
Motorcraft® Premium Glass Cleaner, CXC-100 (Canada)
Motorcraft® Spot and Stain Remover, ZC-14 (U.S.)
ESR-M14P5-A
Motorcraft® Ultra-Clear Spray Glass Cleaner, ZC-23 (U.S.)
Motorcraft® Wheel and Tire Cleaner, ZC-37-A (U.S. & Canada)
CLEANING THE EXTERIOR
Note: If you use a car wash with a waxing
cycle, make sure that you remove the wax
from the windshield and the wiper blades.
Note: Prior to using a car wash facility
check the suitability of it for your vehicle. Note:
Some car washes use water at high
pressure. Due to this, water droplets may
enter inside your vehicle and could also
damage certain parts of your vehicle.
Note: Remove the aerial before using an
automatic car wash.
Note: Switch the heater blower off to
prevent contamination of the fresh air filter.
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•
Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage. •
Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
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Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect extended
service plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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