Unique Driving Characteristics
Hybrid Vehicle Operation
...........................131
EcoSelect ........................................................
133
Hybrid Vehicle Frequently Asked Questions ...................................................
133
Fuel and Refueling
Safety Precautions ......................................
136
Fuel Quality ....................................................
136
Fuel Filler Funnel Location .......................
137
Running Out of Fuel ....................................
137
Refueling .........................................................
138
Fuel Consumption ........................................
141
Engine Emission Control
Emission Law ................................................
143
Catalytic Converter .....................................
144
High Voltage Battery
General Information ...................................
147
High Voltage Battery Cut-Off Switch ........................................................................\
.
149
Transmission
Automatic Transmission ..........................
150
Brakes
General Information ...................................
153
Hints on Driving With Anti-Lock Brakes ........................................................................\
.
154
Parking Brake ................................................
154
Hill Start Assist .............................................
154
Traction Control
Principle of Operation ................................
156
Using Traction Control ...............................
156
Stability Control
Principle of Operation ................................
157Using Stability Control
..............................
158
Parking Aids
Principle of Operation ................................
159
Rear Parking Aid ...........................................
159
Front Parking Aid .........................................
160
Active Park Assist .........................................
161
Rear View Camera ......................................
165
Cruise Control
Principle of Operation ...............................
168
Using Cruise Control ..................................
168
Driving Aids
Blind Spot Information System ..............
170
Cross Traffic Alert ..........................................
171
Steering ...........................................................
174
Load Carrying
Rear Under Floor Storage .........................
175
Luggage Covers ............................................
175
Load Retaining Fixtures .............................
176
Load Limit .......................................................
176
Towing
Towing a Trailer .............................................
181
Towing the Vehicle on Four Wheels ......
181
Driving Hints
Breaking-In .....................................................
183
Economical Driving .....................................
183
Driving Through Water ..............................
184
Floor Mats ......................................................
184
Roadside Emergencies
Roadside Assistance .................................
186
Hazard Flashers ............................................
187
Fuel Shutoff ...................................................
187
Jump Starting the Vehicle ........................
188
3
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Table of Contents
Note operating instructions
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Side airbag
Shield the eyes
Stability control Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, (for example, your contact
information), to offer you products or
services that may interest you. Data may
be provided to our service providers such
as part suppliers that may help diagnose
malfunctions, and who are similarly
obligated to protect data. We retain this
data only as long as necessary to perform
these functions or to comply with law. We
may provide information where required
in response to official requests to law
enforcement or other government
authorities or third parties acting with
lawful authority or court order, and such
information may be used in legal
proceedings. For U.S. only (if equipped), if
you choose to use connected apps and
services, such as SYNC Vehicle Health
Report or MyFord Mobile App, you consent
that certain diagnostic information may
9
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Introduction E139213 E231159 E231158 E167012 E138639
Deactivating and Activating the
Belt-Minder Feature
WARNING
While the system allows you to
deactivate it, this system is designed
to improve your chances of being
safely belted and surviving an accident.
We recommend you leave the system
activated for yourself and others who may
use the vehicle. Note:
The driver and front passenger
warnings switch on and off independently.
When you perform this procedure for one
seating position, do not buckle the other
position as this will terminate the process.
Read Steps 1 - 4 thoroughly before
proceeding with the programming
procedure.
Before following the procedure, make sure
that:
• The parking brake is set.
• The transmission is in park (P).
• The ignition is off.
• The driver and front passenger
seatbelts are unbuckled.
1. Switch the ignition on. Do not start the
vehicle.
2. Wait until the seatbelt warning light turns off (about one minute). After
Step 2, wait an additional five seconds
before proceeding with Step 3. Once
you start Step 3, you must complete
the procedure within 60 seconds.
3. For the seating position being disabled,
buckle then unbuckle the seatbelt
three times at a moderate speed,
ending in the unbuckled state. After
Step 3, the seatbelt warning light turns
on. 4. While the seatbelt warning light is on,
buckle and then unbuckle the seatbelt.
After Step 4, the seatbelt warning light
flashes for confirmation.
• This switches the feature off for that
seating position if it is currently on.
• This switches the feature on for that
seating position if it is currently off.
CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle safety belts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
seat safety belts to make sure there are no
nicks, tears or cuts. Replace if necessary.
All vehicle safety belt assemblies, including
retractors, buckles, front safety belt buckle
assemblies, buckle support assemblies
(slide bar-if equipped), shoulder belt
height adjusters (if equipped), shoulder
belt guide on seat back (if equipped), child
safety seat LATCH and tether anchors, and
attaching hardware, should be inspected
after a crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint.
Ford Motor Company recommends that
all safety belt assemblies in use in vehicles
involved in a crash be replaced. However,
if the crash was minor and an authorized
dealer finds that the belts do not show
damage and continue to operate properly,
they do not need to be replaced. Safety
belt assemblies not in use during a crash
should also be inspected and replaced if
either damage or improper operation is
noted.
Properly care for safety belts. See Vehicle
Care (page 235).
35
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Seatbelts
Battery
If it lights while driving, this
indicates a malfunction. Switch
off all unnecessary electrical
equipment and have the system checked
by an authorized dealer immediately.
Blind Spot Monitor (If Equipped) It illuminates when you switch
this feature off or in conjunction
with a message. See Blind Spot
Information System
(page 170). See
Information Messages (page 99).
Brake System It illuminates momentarily when
you switch the ignition on to
confirm that the lamp is
functional. If it does not illuminate when
you switch the ignition on or begins to flash
at any time, have the system checked as
soon as possible.
Lights when you engage the parking brake
with the ignition on.
If it lights when you are driving, check that
you do not have the parking brake
engaged. If you do not have the parking
brake engaged, this indicates low brake
fluid level or a brake system malfunction.
Have the system checked as soon as
possible. WARNING
Driving your vehicle with the warning
lamp on is dangerous. A significant
decrease in braking performance
may occur. It may take you longer to stop
your vehicle. Have your vehicle checked as
soon as possible. Driving extended
distances with the parking brake engaged
can cause brake failure and the risk of
personal injury. Cruise Control
Lights when you switch on this
feature.
Direction Indicator Lights when you switch on the
left or right direction indicator or
hazard warning flasher. If the
indicators stay on or flash faster, check for
a burned out bulb. See
Changing a Bulb
(page 226).
Door Ajar Displays when the ignition is on
and any door is not completely
closed.
EcoSelect Lights when you switch on this
feature. See
EcoSelect (page
133).
Engine and Motor Coolant
Temperature Lights when the engine or motor
coolant temperature is high.
Stop the vehicle as soon as
possible, switch off the engine and let cool.
Engine Oil If it lights with the engine running
or while you are driving, this
indicates a malfunction. Stop
your vehicle as soon as it is safe to do so
and switch off the engine. Check the engine
oil level. See Engine Oil Check (page
215).
Note: Do not resume your journey if it lights
despite the level being correct. Have the
system checked by an authorized dealer
immediately.
88
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Instrument Cluster E151262 E144522 E71340 E194390
Fasten Seatbelt
It will light and a tone will sound
to remind you to fasten your
seatbelt. See Seatbelt
Reminder (page 34).
Front Airbag If it fails to light when you start
your vehicle, continues to flash
or remains on, this indicates a
malfunction. Have the system checked by
an authorized dealer.
Front Fog Lamps
(If Equipped) Lights when you switch the front
fog lamps on.
Grade Assist Lights when you switch on grade
assist.
High Beam Lights when you switch the high
beam headlamps on. It will flash
when you use the headlamp
flasher.
Liftgate Ajar Lights when the liftgate is not
completely closed.
Low Battery
(If Equipped) Lights when the battery level is
low. You may also see a
message suggesting you reduce
your usage of the climate system. Low Fuel Level Lights when the fuel level is low
or the fuel tank is nearly empty.
Refuel as soon as possible.
Low Tire Pressure Warning Lights when your tire pressure is
low. If the lamp remains on with
the engine running or when
driving, check your tire pressure as soon as
possible.
It also lights momentarily when you switch
on the ignition to confirm the lamp is
functional. If it does not light when you
switch on the ignition, or begins to flash at
any time, have the system checked by an
authorized dealer.
Parking Lamps Lights when you switch the
parking lamps on.
Powertrain Fault Lights when the system detects
a powertrain or high-voltage
charge system fault. If the
indicator stays on or continues to come on,
contact an authorized dealer as soon as
possible.
Note: If your vehicle detects certain faults,
it will not allow you to operate the
accelerator pedal. If this happens, press the
brake pedal and release it. This will activate
limp home vehicle operation. In limp home
vehicle operation, your vehicle will
accelerate in a controlled manner up to a
maximum speed of 35 mph (56 km/h) on
a flat surface. If you apply the brake pedal
or move the transmission to neutral (N) you
can override your vehicle ’s acceleration.
89
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Instrument ClusterE71880 E67017 E162456 E162453 E144691
Headlamps On Warning Chime
Sounds when you remove the key from the
ignition and open the driver's door and you
have left the headlamps or parking lamps
on.
Parking Brake On Warning Chime
Sounds when you have left the parking
brake on and drive your vehicle. If the
warning chime remains on after you have
released the parking brake, have the
system checked by your authorized dealer
immediately.
Automatic Transmission Warning
Chime
Sounds when you have not moved the
transmission selector lever to position P.
A message will be shown in the display.
91
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Instrument Cluster
Park Brake
Action
Message
Displays when the parking brake is set, the engine is running
and the vehicle is driven more than 3 mph (5 km/h). If the
warning stays on after the parking brake is released, contact
your authorized dealer.
Park Brake Engaged
Power Steering Action
Message
The power steering system has detected a condition that
requires service. See your authorized dealer.
Steering Fault Service
Now
The power steering system is not working. Stop the vehicle
a safe place. Contact your authorized dealer.
Steering Loss Stop
Safely
Remote Start Action
Message
Displayed when the remote start system is active.
Remote Start Active
Tire Pressure Monitoring System Action
Message
Displays when one or more tires on your vehicle have low tire
pressure. See Tire Pressure Monitoring System (page 265).
Tire Pressure Low
Displays when the tire pressure monitoring system is
malfunctioning. If the warning stays on or continues to come
on, contact your authorized dealer.
See Tire Pressure
Monitoring System (page 265).
Tire Pressure Monitor
Fault
Displayed when a tire pressure sensor is malfunctioning, or
your spare tire is in use. See
Tire Pressure Monitoring
System (page 265). If the warning stays on or continues to
come on, contact your authorized dealer as soon as possible.
Tire Pressure Sensor
Fault
104
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Information Displays
Ignition Modes
The keyless starting system has three
modes:
•
Off: Turns the ignition off.
• Without applying the brake pedal,
press and release the button once
when the ignition is in the on mode,
or when the vehicle is on but not
moving.
• On:
All electrical circuits are
operational and the warning lamps and
indicators illuminate.
• Without applying the brake pedal,
press and release the button once.
• Start:
Starts your vehicle and places
it in Ready to Drive mode (indicated by
the green "Ready to Drive" icon on the
instrument cluster). The engine may
not start when the vehicle starts.
• Press the brake pedal, and then
press the button until the vehicle
turns on. STARTING A HYBRID
ELECTRIC VEHICLE SYSTEM
When you start the vehicle, the idle speed
increases. This helps to warm up the
engine. If the engine idle speed does not
slow down automatically, have your
vehicle checked as soon as possible.
Before starting your vehicle, check the
following:
•
Make sure all occupants have fastened
their seatbelts.
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park
(P) or neutral (N).
• Switch the ignition key to position
II. If
your vehicle is equipped with a keyless
ignition, see the following instructions.
Vehicles with Keyless Start
Note: Do not touch the accelerator pedal.
1. Fully press the brake pedal.
2. Press the button.
Note: The green ready indicator illuminates
letting you know that the vehicle is ready
for driving. Since your vehicle is equipped
with a silent key start, the engine may not
start at the time of the vehicle start. See
Hybrid Vehicle Operation
(page 131).
The system does not function if:
• The key frequencies are jammed.
• The key battery has no charge.
If you are unable to start the vehicle, do
the following:
126
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Starting and Stopping the EngineE142555