2018 FORD C-MAY HYBRID tires

Collision, Damage or Fire Event
..............191
Post-Crash Alert System ..........................
192
Transporting the Vehicle ...........................
192
Customer Assistance
Getting the Services You Need ..............
194
In California (U.S. Only) ............................
195
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .....................
196
Utilizing the Mediation/Arbitration Program (Canada Only) .......................
197
Getting Assistance Outside the U.S. and Canada ........................................................
197
Ordering Additional Owner's Literature ........................................................................\
198
Reporting Safety Defects (U.S. Only) ........................................................................\
199
Reporting Safety Defects (Canada Only) ........................................................................\
199
Fuses
Fuse Specification Chart ..........................
201
Changing a Fuse ..........................................
210
Maintenance
General Information ....................................
212
Opening and Closing the Hood ..............
212
Under Hood Overview ................................
213
Engine Oil Dipstick ......................................
215
Engine Oil Check ..........................................
215
Oil Change Indicator Reset ......................
216
Engine Coolant Check ...............................
216
Automatic Transmission Fluid Check ........................................................................\
220
Brake Fluid Check ........................................
221
Power Steering Fluid Check .....................
221
Washer Fluid Check ....................................
221
Fuel Filter .........................................................
221
Changing the 12V Battery .........................
222
Checking the Wiper Blades .....................
223
Changing the Wiper Blades ....................
223Adjusting the Headlamps
........................
225
Removing a Headlamp .............................
226
Changing a Bulb ..........................................
226
Bulb Specification Chart ...........................
231
Changing the Engine Air Filter ................
232
Vehicle Care
General Information ..................................
235
Cleaning Products ......................................
235
Cleaning the Exterior .................................
235
Waxing ............................................................
236
Cleaning the Engine ...................................
237
Cleaning the Windows and Wiper Blades ........................................................................\
.
237
Cleaning the Interior ..................................
238
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
239
Cleaning Leather Seats ............................
240
Repairing Minor Paint Damage .............
240
Cleaning the Wheels .................................
240
Vehicle Storage .............................................
241
Body Styling Kits .........................................
243
Wheels and Tires
Tire Sealant and Inflator Kit ...................
244
Tire Care .........................................................
250
Using Snow Chains ....................................
264
Tire Pressure Monitoring System ..........
265
Technical Specifications .........................
268
Capacities and Specifications
Engine Specifications ................................
270
Motorcraft Parts ...........................................
271
Vehicle Identification Number ................
272
Vehicle Certification Label .......................
273
Transmission Code Designation ............
273
Capacities and Specifications ...............
274
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C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Table of Contents

Park Brake
Action
Message
Displays when the parking brake is set, the engine is running
and the vehicle is driven more than 3 mph (5 km/h). If the
warning stays on after the parking brake is released, contact
your authorized dealer.
Park Brake Engaged
Power Steering Action
Message
The power steering system has detected a condition that
requires service. See your authorized dealer.
Steering Fault Service
Now
The power steering system is not working. Stop the vehicle
a safe place. Contact your authorized dealer.
Steering Loss Stop
Safely
Remote Start Action
Message
Displayed when the remote start system is active.
Remote Start Active
Tire Pressure Monitoring System Action
Message
Displays when one or more tires on your vehicle have low tire
pressure. See Tire Pressure Monitoring System (page 265).
Tire Pressure Low
Displays when the tire pressure monitoring system is
malfunctioning. If the warning stays on or continues to come
on, contact your authorized dealer.
See Tire Pressure
Monitoring System (page 265).
Tire Pressure Monitor
Fault
Displayed when a tire pressure sensor is malfunctioning, or
your spare tire is in use. See
Tire Pressure Monitoring
System (page 265). If the warning stays on or continues to
come on, contact your authorized dealer as soon as possible.
Tire Pressure Sensor
Fault
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Low:
Low (L) is designed to mimic the enhanced
engine braking available in non-hybrid
vehicles. Low gear will produce high engine
speeds to provide necessary engine
braking. This is normal and will not damage
your vehicle. In low gear, the gas engine
will remain on more often than in drive (D).
Reverse:
In reverse (R), vehicle speed is limited to
22 mph (35 km/h).
Battery:
Your hybrid is equipped with a high voltage
battery. A cool battery maintains battery
life and provides the best possible
performance. The high voltage battery is
cooled by cabin air drawn from vent holes
in the trim panels behind the rear seats.
Avoid placing objects at the vent holes that
block airflow to the high voltage battery.
Engine:
The engine speed in your hybrid is not
directly tied to your vehicle speed. Your
vehicle's engine and transmission are
designed to deliver the power you need at
the most efficient engine speed. During
heavy accelerations, your hybrid may reach
high engine speeds (up to 6000 RPM).
In prolonged mountainous driving, you may
see the engine speed changing without
your input. This is intentional and maintains
the battery charge level. You may also
notice during extended downhill driving
that your engine continues to run instead
of shutting off.
During this engine braking, the engine stays
on, but it is not using any fuel. You may also
hear a slight whine or whistle when
operating your vehicle. This is the normal
operation of the electric generator in the
hybrid system. During certain events (such as vehicle
servicing) your low voltage 12-volt battery
may become disconnected or disabled.
Once the battery is reconnected and after
driving the vehicle, the engine may
continue to operate for three to five
seconds after the key is turned to off. This
is a normal condition.
Braking:
Your hybrid is equipped with standard
hydraulic braking and regenerative braking.
Regenerative braking is performed by your
transmission and it captures brake energy
and stores it in your high voltage battery.
Driving to Optimize Fuel Economy
Note:
Having your engine running is not
always an indication of inefficiency. In some
cases, it is actually more efficient than
driving in electric mode.
Your fuel economy should improve
throughout your hybrid's break-in period.
As with any vehicle, your driving habits and
accessory usage can significantly impact
your fuel economy. For best results, keep
in mind these tips:
• Keep the tires properly inflated and
only use the recommended size.
• Aggressive driving increases the
amount of energy required to move
your vehicle. In general, you can
achieve better fuel economy with mild
to moderate acceleration and
deceleration. Moderate braking is
particularly important since it allows
you to maximize the energy captured
by the regenerative braking system.
Additional Tips:
• Do not carry extra loads.
• Be mindful of adding external
accessories that may increase
aerodynamic drag.
• Observe posted speed limits.
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2. Using a screwdriver or similar tool,
depress the white brake shift interlock
override until the blocker moves.
3. Move the transmission selector from park (P) to neutral (N).
4. Install the shifter boot.
5. Apply the brake pedal, start the vehicle
and release the parking brake.
If Your Vehicle Gets Stuck In Mud
or Snow
Note: Do not rock your vehicle if the engine
is not at normal operating temperature or
damage to the transmission may occur.
Note: Do not rock your vehicle for more
than a minute or damage to the
transmission and tires may occur, or the
engine may overheat.
If your vehicle gets stuck in mud or snow,
it may be rocked out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.
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PRINCIPLE OF OPERATION
WARNINGS
Vehicle modifications involving
braking system, aftermarket roof
racks, suspension, steering system,
tire construction and wheel and tire size
may change the handling characteristics
of your vehicle and may adversely affect
the performance of the electronic stability
control system. In addition, installing any
stereo loudspeakers may interfere with
and adversely affect the electronic stability
control system. Install any aftermarket
stereo loudspeaker as far as possible from
the front center console, the tunnel, and
the front seats in order to minimize the risk
of interfering with the electronic stability
control sensors. Reducing the
effectiveness of the electronic stability
control system could lead to an increased
risk of loss of vehicle control, vehicle
rollover, personal injury and death. Remember that even advanced
technology cannot defy the laws of
physics. It’
s always possible to lose
control of a vehicle due to inappropriate
driver input for the conditions. Aggressive
driving on any road condition can cause
you to lose control of your vehicle
increasing the risk of personal injury or
property damage. Activation of the
electronic stability control system is an
indication that at least some of the tires
have exceeded their ability to grip the road;
this could reduce the operator ’s ability to
control the vehicle potentially resulting in
a loss of vehicle control, vehicle rollover,
personal injury and death. If your electronic
stability control system activates, SLOW
DOWN. The system automatically turns on each
time you switch the ignition on. If a fault occurs in either the stability
control or the traction control system, you
may experience the following conditions:
•
The stability and traction control light
illuminates steadily.
• The stability control and traction
control systems do not enhance your
vehicle's ability to maintain traction of
the wheels.
If a driving condition activates either the
stability control or the traction control
system you may experience the following
conditions:
• The stability and traction control light
flashes.
• Your vehicle slows down.
• Reduced engine power.
• A vibration in the brake pedal.
• The brake pedal is stiffer than usual.
• If the driving condition is severe and
your foot is not on the brake, the brake
pedal may move as the system applies
higher brake force.
The stability control system has several
features built into it to help you maintain
control of your vehicle:
Electronic Stability Control
The system enhances your vehicle ’s ability
to prevent skids or lateral slides by
applying brakes to one or more of the
wheels individually and, if necessary,
reducing engine power.
Roll Stability Control
The system enhances your vehicle ’s ability
to prevent rollovers by detecting your
vehicle ’s roll motion and the rate at which
it changes by applying the brakes to one
or more wheels individually.
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C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Stability Control

You can switch the system off through the
information display menu or from the
pop-up message that appears once you
shift the transmission into reverse (R). See
General Information (page 92). If your
vehicle has a parking aid button, you can
switch the system off by pressing the
button.
Obstacle Distance Indicator
(If
Equipped)
The system provides obstacle distance
indication through the information display.
The indicator displays:
• As the distance to the obstacle
decreases, the indicator blocks
illuminate and move towards the
vehicle icon.
• If the system does not detect an
obstacle, the distance indicator blocks
are grayed out.
If the transmission is in reverse (R), the
front sensing system provides audio
warnings when your vehicle is moving and
the detected obstacle is moving towards
your vehicle.
ACTIVE PARK ASSIST (If Equipped) WARNINGS
You must remain in your vehicle
when the system turns on. At all
times, you are responsible for
controlling your vehicle, supervising the
system and intervening, if required. Failure
to take care may result in the loss of
control of your vehicle, serious personal
injury or death. The system is designed to aid the
driver. It is not intended to replace
your attention and judgment. You are
still responsible to drive with due care and
attention. WARNINGS
The sensors may not detect objects
in heavy rain or other conditions that
cause interference.
Active park assist does not apply the
brakes under any circumstances.
Note:
The blind spot information system
does not detect traffic alongside or behind
your vehicle during an active park assist
maneuver.
The system detects an available parallel
parking space and automatically steers
your vehicle (hands-free) while you control
the accelerator, gearshift and brakes. The
system visually and audibly guides you to
park your vehicle.
If you are uncomfortable with the proximity
to any vehicle or object, you may choose
to override the system by grabbing the
steering wheel or pushing the active park
assist button.
The system may not operate correctly in
any of the following conditions:
• You use a spare tire or a tire
significantly worn more than the other
tires.
• One or more tires are improperly
inflated.
• You try to park on a tight curve.
• Something passes between the front
bumper and the parking space. For
example, a pedestrian or cyclist.
• The edge of the neighboring parking
vehicle is high off the ground. For
example, a bus, tow truck or flatbed
truck.
• The weather conditions are poor. For
example, during heavy rain, snow or
fog.
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C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Parking Aids

If a problem occurs with the system, a
warning message displays accompanied
by a tone. Occasional system messages
may occur in normal operation. For
recurring or frequent system faults, contact
an authorized dealer to have your vehicle
serviced.
Troubleshooting the System The system does not look for a space
The traction control system may be off.
The transmission is in reverse (R). Your vehicle must be moving forward to detect a
parking space. The system does not offer a particular space
The sensors may be covered. For example, with snow, ice or dirt. Covered sensors can
affect the system's functionality
There is not enough room in the parking space for your vehicle to safely park.
There is not enough space for the parking maneuver on the opposite side of the parking
space.
The parking space is farther than 5 ft (1.5 m) or closer than 16 in (40 cm) away.
Your vehicle is going faster than
22 mph (35 km/h).
You may have recently disconnected or replaced the battery. After a battery disconnect,
the vehicle must be driven on a straight road for a short period of time. The system does not position your vehicle where I want in the space
Your vehicle is rolling in the opposite direction of the transmission. For example, rolling
forward when the transmission is in reverse (R).
An irregular curb along the parking space prevents the system from aligning your vehicle
properly.
Vehicles or objects bordering the space may not be positioned correctly.
Your vehicle was pulled too far past the parking space. The system performs best when
you drive the same distance past the parking space.
The tires may not be installed or maintained correctly. For example, not inflated correctly,
improper size or of a different size.
A repair or alteration has changed detection capabilities.
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be used for safe control of towed
vehicles and for trailers where the
Gross Combined Weight of the
towing vehicle plus the trailer
exceed the Gross Vehicle Weight
Rating of the towing vehicle.
The gross combined weight must
never exceed the Gross Combined
Weight Rating.
Note:
For trailer towing
information refer to the RV and
Trailer Towing Guide available at
an authorized dealer. WARNINGS
Do not exceed the GVWR or
the GAWR specified on the
Safety Compliance Certification
label. Do not use replacement tires
with lower load carrying
capacities than the original tires
because they may lower your
vehicle ’s GVWR and GAWR
limitations. Replacement tires
with a higher limit than the original
tires do not increase the GVWR
and GAWR limitations. Exceeding any vehicle weight
rating limitation could result
in serious damage to your vehicle,
personal injury or both. Steps for determining the
correct load limit:
1. Locate the statement "The
combined weight of occupants
and cargo should never exceed
XXX kg or XXX lb." on your
vehicle ’s placard.
2. Determine the combined
weight of the driver and
passengers that will be riding
in your vehicle.
3. Subtract the combined weight
of the driver and passengers
from XXX kg or XXX lb.
4. The resulting figure equals the
available amount of cargo and
luggage load capacity. For
example, if the “XXX” amount
equals 1,400 lb. and there will
be five 150 lb. passengers in
your vehicle, the amount of
available cargo and luggage
load capacity is 650 lb.
(1400-750 (5 x 150) = 650 lb.)
5. Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo and
luggage load capacity
calculated in Step 4.
6. If your vehicle will be towing a
trailer, load from your trailer
will be transferred to your
vehicle. Consult this manual to
determine how this reduces the
available cargo and luggage
load capacity of your vehicle.
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