2018 FORD C-MAY HYBRID steering

Introduction
About This Manual
..........................................7
Symbols Glossary ............................................
7
Data Recording .................................................
9
California Proposition 65 .............................
11
Perchlorate ........................................................
11
Ford Credit .........................................................
11
Replacement Parts Recommendation ........................................................................\
....
12
Special Notices ...............................................
12
Mobile Communications Equipment ........................................................................\
....
13
Export Unique Options .................................
13
Environment
Protecting the Environment .......................
15
At a Glance
Instrument Panel Overview .......................
16
Child Safety
General Information ......................................
18
Installing Child Restraints ...........................
19
Booster Seats .................................................
25
Child Restraint Positioning .........................
27
Child Safety Locks ........................................
28
Seatbelts
Principle of Operation .................................
30
Fastening the Seatbelts ...............................
31
Seatbelt Height Adjustment .....................
33
Seatbelt Warning Lamp and Indicator Chime ............................................................
33
Seatbelt Reminder .......................................
34
Child Restraint and Seatbelt Maintenance ...............................................
35
Seatbelt Extension .......................................
36
Personal Safety System ™
Personal Safety System ™.........................
37 Supplementary Restraints
System
Principle of Operation .................................
38
Driver and Passenger Airbags ..................
39
Front Passenger Sensing System ...........
40
Side Airbags ....................................................
43
Driver Knee Airbag ........................................
44
Safety Canopy ™...........................................
44
Crash Sensors and Airbag Indicator .......
45
Airbag Disposal .............................................
46
Keys and Remote Controls
General Information on Radio Frequencies .................................................
47
Remote Control ..............................................
47
Replacing a Lost Key or Remote Control ........................................................................\
....
51
MyKey ™
Principle of Operation ..................................
52
Creating a MyKey ...........................................
53
Clearing All MyKeys ......................................
53
Checking MyKey System Status ..............
55
Using MyKey With Remote Start Systems ........................................................
55
MyKey Troubleshooting ..............................
55
Doors and Locks
Locking and Unlocking ................................
57
Liftgate
Manual Liftgate ..............................................
62
Power Liftgate ................................................
63
Security
Passive Anti-Theft System .......................
66
Anti-Theft Alarm ...........................................
67
Steering Wheel
Adjusting the Steering Wheel ..................
68
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Unique Driving Characteristics
Hybrid Vehicle Operation
...........................131
EcoSelect ........................................................
133
Hybrid Vehicle Frequently Asked Questions ...................................................
133
Fuel and Refueling
Safety Precautions ......................................
136
Fuel Quality ....................................................
136
Fuel Filler Funnel Location .......................
137
Running Out of Fuel ....................................
137
Refueling .........................................................
138
Fuel Consumption ........................................
141
Engine Emission Control
Emission Law ................................................
143
Catalytic Converter .....................................
144
High Voltage Battery
General Information ...................................
147
High Voltage Battery Cut-Off Switch ........................................................................\
.
149
Transmission
Automatic Transmission ..........................
150
Brakes
General Information ...................................
153
Hints on Driving With Anti-Lock Brakes ........................................................................\
.
154
Parking Brake ................................................
154
Hill Start Assist .............................................
154
Traction Control
Principle of Operation ................................
156
Using Traction Control ...............................
156
Stability Control
Principle of Operation ................................
157Using Stability Control
..............................
158
Parking Aids
Principle of Operation ................................
159
Rear Parking Aid ...........................................
159
Front Parking Aid .........................................
160
Active Park Assist .........................................
161
Rear View Camera ......................................
165
Cruise Control
Principle of Operation ...............................
168
Using Cruise Control ..................................
168
Driving Aids
Blind Spot Information System ..............
170
Cross Traffic Alert ..........................................
171
Steering ...........................................................
174
Load Carrying
Rear Under Floor Storage .........................
175
Luggage Covers ............................................
175
Load Retaining Fixtures .............................
176
Load Limit .......................................................
176
Towing
Towing a Trailer .............................................
181
Towing the Vehicle on Four Wheels ......
181
Driving Hints
Breaking-In .....................................................
183
Economical Driving .....................................
183
Driving Through Water ..............................
184
Floor Mats ......................................................
184
Roadside Emergencies
Roadside Assistance .................................
186
Hazard Flashers ............................................
187
Fuel Shutoff ...................................................
187
Jump Starting the Vehicle ........................
188
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Collision, Damage or Fire Event
..............191
Post-Crash Alert System ..........................
192
Transporting the Vehicle ...........................
192
Customer Assistance
Getting the Services You Need ..............
194
In California (U.S. Only) ............................
195
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .....................
196
Utilizing the Mediation/Arbitration Program (Canada Only) .......................
197
Getting Assistance Outside the U.S. and Canada ........................................................
197
Ordering Additional Owner's Literature ........................................................................\
198
Reporting Safety Defects (U.S. Only) ........................................................................\
199
Reporting Safety Defects (Canada Only) ........................................................................\
199
Fuses
Fuse Specification Chart ..........................
201
Changing a Fuse ..........................................
210
Maintenance
General Information ....................................
212
Opening and Closing the Hood ..............
212
Under Hood Overview ................................
213
Engine Oil Dipstick ......................................
215
Engine Oil Check ..........................................
215
Oil Change Indicator Reset ......................
216
Engine Coolant Check ...............................
216
Automatic Transmission Fluid Check ........................................................................\
220
Brake Fluid Check ........................................
221
Power Steering Fluid Check .....................
221
Washer Fluid Check ....................................
221
Fuel Filter .........................................................
221
Changing the 12V Battery .........................
222
Checking the Wiper Blades .....................
223
Changing the Wiper Blades ....................
223Adjusting the Headlamps
........................
225
Removing a Headlamp .............................
226
Changing a Bulb ..........................................
226
Bulb Specification Chart ...........................
231
Changing the Engine Air Filter ................
232
Vehicle Care
General Information ..................................
235
Cleaning Products ......................................
235
Cleaning the Exterior .................................
235
Waxing ............................................................
236
Cleaning the Engine ...................................
237
Cleaning the Windows and Wiper Blades ........................................................................\
.
237
Cleaning the Interior ..................................
238
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
239
Cleaning Leather Seats ............................
240
Repairing Minor Paint Damage .............
240
Cleaning the Wheels .................................
240
Vehicle Storage .............................................
241
Body Styling Kits .........................................
243
Wheels and Tires
Tire Sealant and Inflator Kit ...................
244
Tire Care .........................................................
250
Using Snow Chains ....................................
264
Tire Pressure Monitoring System ..........
265
Technical Specifications .........................
268
Capacities and Specifications
Engine Specifications ................................
270
Motorcraft Parts ...........................................
271
Vehicle Identification Number ................
272
Vehicle Certification Label .......................
273
Transmission Code Designation ............
273
Capacities and Specifications ...............
274
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Note operating instructions
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Side airbag
Shield the eyes
Stability control Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, (for example, your contact
information), to offer you products or
services that may interest you. Data may
be provided to our service providers such
as part suppliers that may help diagnose
malfunctions, and who are similarly
obligated to protect data. We retain this
data only as long as necessary to perform
these functions or to comply with law. We
may provide information where required
in response to official requests to law
enforcement or other government
authorities or third parties acting with
lawful authority or court order, and such
information may be used in legal
proceedings. For U.S. only (if equipped), if
you choose to use connected apps and
services, such as SYNC Vehicle Health
Report or MyFord Mobile App, you consent
that certain diagnostic information may
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also be accessed electronically by Ford
Motor Company and Ford authorized
service facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries. See SYNC™ (page 294).
Event Data Recording
This vehicle is equipped with an event
data recorder. The main purpose of an
event data recorder is to record, in
certain crash or near crash-like
situations, such as an airbag
deployment or hitting a road obstacle;
this data will assist in understanding
how a vehicle ’s systems performed.
The event data recorder is designed to
record data related to vehicle dynamics
and safety systems for a short period
of time, typically 30 seconds or less.
The event data recorder in this vehicle
is designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or
the brake pedal; and •
How fast the vehicle was traveling;
and
• Where the driver was positioning
the steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read
the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order
or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada.
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C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Introduction

INSTRUMENT PANEL OVERVIEW
Air vents.
A
Direction indicators. See
Direction Indicators (page 77).
High beam. See Lighting
Control (page 74).
B
Steering wheel control. See
Steering Wheel
(page 68).
C
Instrument cluster. See
Instrument Cluster
(page 85).
D
Steering wheel control. See
Steering Wheel
(page 68).
E
Wiper lever. See
Wipers and
Washers (page 71).
F
Hazard flasher switch. See
Hazard Flashers
(page 187).
G Information and entertainment
display.
H
Audio unit. See
Audio Unit
(page 287).
I
Climate controls. See
Climate
Control (page 106).
J
Keyless start button. See
Keyless Starting
(page 125).
K
Steering wheel adjustment. See
Adjusting the Steering Wheel
(page
68).
L
Horn.
M
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PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly or
gently, and the risk of injury from a
deploying airbag is the greatest close
to the trim covering the airbag module. All occupants of your vehicle,
including the driver, should always
properly wear their seatbelts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear
your seatbelt could seriously increase the
risk of injury or death. Even with advanced restraints
systems, properly restrain children
12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or death. Do not place your arms on the airbag
cover or through the steering wheel.
Failure to follow this instruction
could result in personal injury. Keep the areas in front of the airbags
free from obstruction. Do not affix
anything to or over the airbag covers.
Objects could become projectiles during
airbag deployment or in a sudden stop.
Failure to follow this instruction could
result in personal injury or death. Airbags can kill or injure a child in a
child restraint. Never place a
rear-facing child restraint in front of
an active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back. Do not attempt to service, repair, or
modify the supplementary restraint
system or associated components.
Failure to follow this instruction could
result in personal injury or death. WARNINGS
Several airbag system components
get hot after inflation. To reduce the
risk of injury, do not touch them after
inflation. If a supplementary restraint system
component has deployed, it will not
function again. Have the system and
associated components inspected as soon
as possible. Failure to follow this
instruction could result in personal injury
or death. The airbags are a supplemental restraint
system and are designed to work with the
seatbelts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note:
You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
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particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
DRIVER AND PASSENGER
AIRBAGS
WARNINGS
Do not place your arms on the airbag
cover or through the steering wheel.
Failure to follow this instruction
could result in personal injury. Keep the areas in front of the airbags
free from obstruction. Do not affix
anything to or over the airbag covers.
Objects could become projectiles during
airbag deployment or in a sudden stop.
Failure to follow this instruction could
result in personal injury or death. Airbags can kill or injure a child in a
child restraint. Never place a
rear-facing child restraint in front of
an active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back. The driver and front passenger airbags will
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
•
Driver and passenger airbag modules.
• Front passenger sensing system. · Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 45).
Proper Driver and Front Passenger
Seating Adjustment WARNING
National Highway Traffic Safety
Administration (NHTSA)
recommends a minimum distance
of at least
10 in (25 cm) between an
occupant's chest and the driver airbag
module. To properly position yourself away from
the airbag:
•
Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly (one or two
degrees) from the upright position.
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