2018 FORD C-MAY HYBRID steering wheel

Engine On due to
The engine is on because of the heater setting. Reduce
or turn off the heater setting to return to electric mode.
Heater Setting
The engine is on because the vehicle speed exceeds
the level for electric mode operation. Reduce the speed
to return to electric mode.
High Speed
The engine is on when applying pressure to the acceler-
ator pedal or switching on the speed control. Reduce
pressure on the accelerator pedal or switch off the
speed control to return to full electric mode.
Drive Power
The engine is on because the vehicle is in neutral gear.
Shift out of neutral gear to return to electric mode.
Neutral Gear
The engine is on because the vehicle is in low gear. Shift
out of low gear to return to electric mode.
Low Gear
The engine is on to charge the high-voltage battery. The
vehicle returns to electric mode once the battery is
charged.
Battery Charging
The engine is on to optimize vehicle operation. The
vehicle returns to electric mode when possible.
Normal Operation
The engine is on to provide increased powertrain
braking. This can occur when you turn on the grade
assist feature, when speed control is on or when driving
with your foot off the accelerator pedal. Turning off
grade assist or speed control may allow the vehicle to
return to electric mode.
Engine Braking Active
APPS
The system enables voice, steering wheel,
and touch screen control of SYNC 3
AppLink enabled smartphone apps.
Once an app is running through AppLink,
you can control main features of the app
through voice commands and steering
wheel controls.
Note: Available AppLink enabled apps will
vary by market. Note:
You must pair and connect your
smartphone via Bluetooth to SYNC 3 to
access AppLink.
Note: iPhone users need to connect the
phone to the USB port.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit: Websites
owner.ford.com
www.syncmyride.ca
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C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing SYNC™ 3 (If Equipped)

When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example
Miles (kilometers)
Normal
7,500– 10,000 mi
(12,000– 16,000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5,000– 7,500 mi
(8,000– 12,000 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3,000–5,000 mi
(5,000–8,000 km) Maximum load or towing
Extreme hot or cold operation
Normal Maintenance Intervals At Every Oil Change Interval as Indicated by the Information Display
1, 2
Change engine oil and filter. 3
Inspect automatic transmission fluid level. Consult dealer for requirements.
Inspect brake pads, rotors, hoses and parking brake.
Inspect engine cooling system and motor/electronics cooling system strength and
hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-rod ends.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed two years or 20,000 mi (32,000 km) between service intervals.
2 Perform multi-point inspection (recommended).
3 Reset the Intelligent Oil-Life Monitor system after engine oil and filter changes. See
Engine Oil Check
(page 215).
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C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Scheduled Maintenance

A
A/C
See: Climate Control......................................... 106
About This Manual...........................................7
ABS See: Brakes............................................................ 153
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 154
Accessories......................................................411 Exterior style.......................................................... 411
Interior style........................................................... 411
Lifestyle................................................................... 411
Peace of mind....................................................... 411
Accessories See: Replacement Parts
Recommendation............................................ 12
Active Park Assist..........................................161 Automatic Steering into Parking
Space................................................................. 163
Deactivating the Park Assist Feature..........163
Troubleshooting the System.......................... 164
Using Active Park Assist................................... 162
Adjusting the Headlamps.........................225 Horizontal Aim Adjustment........................... 226
Vertical Aim Adjustment................................. 225
Adjusting the Steering Wheel...................68
Airbag Disposal
..............................................46
Air Conditioning See: Climate Control......................................... 106
Air Filter See: Changing the Engine Air Filter.............232
Alarm See: Anti-Theft Alarm......................................... 67
Ambient Lighting
............................................78
Anti-Theft Alarm............................................67
Arming the Alarm................................................. 67
Disarming the Alarm........................................... 67
Appendices....................................................433
Apps.................................................................380 ........................................................................\
.......... 380
SiriusXM Traffic and Travel Link................... 382
At a Glance........................................................16
Audible Warnings and Indicators............90 Automatic Transmission Warning
Chime................................................................... 91
Engine On Warning Chime............................... 90Headlamps On Warning Chime.......................
91
Key in Ignition Warning Chime........................ 90
Keyless Warning Alert ....................................... 90
Parking Brake On Warning Chime................... 91
Audio Control..................................................68 Seek, Next or Previous....................................... 69
Audio System.................................................277 General Information.......................................... 277
Audio Unit - Vehicles With: AM/FM/CD/ Satellite Radio...........................................282
Menu Structure.................................................. 284
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Touchscreen Display
.................280
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................278
Audio Unit - Vehicles With: Sony Audio System..........................................................287
Autolamps.........................................................75 Windshield Wiper Activated
Headlamps......................................................... 75
Automatic Climate Control
......................106
Smart Zone........................................................... 107
Automatic Engine Shutdown...................129
Automatic Transmission...........................150 Brake-Shift Interlock Override........................ 151
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 152
Understanding the Shift Positions of your Automatic Transmission............................ 150
Automatic Transmission Fluid Check
............................................................220
Autowipers.........................................................71 Autowipers Settings............................................ 72
Auxiliary Power Points
................................122
110 Volt AC Power Point.................................... 122
12 Volt DC Power Point...................................... 122
Locations................................................................ 122
B
Battery See: Changing the 12V Battery...................... 222
Blind Spot Information System...............170 Switching the System Off and On.................171
System Errors......................................................... 171
Using the Blind Spot Information System............................................................... 170
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C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Index

S
Safety Canopy
™............................................44
Safety Precautions......................................136
Satellite Radio
..............................................290
Satellite Radio Electronic Serial Number
(ESN)................................................................. 291
Satellite Radio Reception Factors................291
SiriusXM Satellite Radio Service................... 291
Troubleshooting................................................. 292
Scheduled Maintenance Record
............422
Scheduled Maintenance............................415
Seatbelt Extension........................................36
Seatbelt Height Adjustment
......................33
Seatbelt Reminder........................................34
Belt-Minder™........................................................ 34
Seatbelts...........................................................30 Principle of Operation........................................ 30
Seatbelt Warning Lamp and Indicator Chime...............................................................33
Conditions of operation..................................... 33
Seats....................................................................111
Security
..............................................................66
Settings...........................................................383 911 Assist............................................................... 388
Ambient Lighting............................................... 395
Bluetooth.............................................................. 385
Clock....................................................................... 385
Display................................................................... 396
General.................................................................. 393
Media Player........................................................ 384
Mobile Apps.......................................................... 391
Navigation............................................................ 389
Phone..................................................................... 385
Radio...................................................................... 388
SiriusXM................................................................ 389
Sound..................................................................... 383
Valet Mode........................................................... 397
Vehicle................................................................... 395
Voice Control....................................................... 396
Wi-Fi & Hotspot................................................. 393
Side Airbags
.....................................................43
Sitting in the Correct Position....................111
Snow Chains See: Using Snow Chains................................. 264
Special Notices................................................12 New Vehicle Limited Warranty......................... 12On Board Diagnostics Data Link
Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................420
Exceptions............................................................. 421
Speed Control See: Cruise Control............................................ 168
Stability Control
.............................................157
Principle of Operation....................................... 157
Starter Switch See: Ignition Switch........................................... 125
Starting a Hybrid Electric Vehicle System...........................................................126
Guarding Against Exhaust Fumes................128
Important Ventilating Information...............128
Switching Off the Vehicle When It Is Moving............................................................... 128
Switching Off the Vehicle When It Is Stationary.......................................................... 127
Vehicles with an Ignition Key.......................... 127
Vehicles with Keyless Start............................. 126
Starting and Stopping the Engine
..........125
General Information.......................................... 125
Steering.............................................................174 Electric Power Steering..................................... 174
Steering Wheel
...............................................68
Storage Compartments.............................124
Sun Shades
......................................................83
Bounce-Back......................................................... 83
Opening and Closing the Sun Shade...........83
Sun Shade Relearning........................................ 83
Sun Visors
.........................................................82
Illuminated Vanity Mirror................................... 83
Supplementary Restraints System.........38 Principle of Operation........................................ 38
Symbols Glossary
.............................................7
SYNC™ 3........................................................332
General Information.......................................... 332
SYNC™ 3 Troubleshooting......................397
SYNC™ Applications and Services
.......310
911 Assist................................................................ 310
SYNC Mobile Apps............................................. 312
SYNC™...........................................................294 General Information......................................... 294
SYNC™ Troubleshooting
..........................324
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C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Index