Dear Customer,
We would like to congratulate and thank you for choosing a Fiat Ducato.
We have written this handbook to help you get to know all the features of your vehicle and use it in the best possible way.
Here you will find information, advice and important warnings regarding vehicle use and how to achieve the best performance from the
technical features of your Fiat Ducato.
You are advised to read it right through before taking to the road for the first time, to become familiar with the controls and above all
with those concerning brakes, steering and transmission; at the same time, you can understand the vehicle behaviour on different road
surfaces.
This document also provides a description of special features and tips, as well as essential information for the safe driving, care and
servicing of your Fiat Ducato over time.
After reading it, you are advised to keep the handbook inside the vehicle, for an easy reference and for making sure it remains on
board the vehicle should it be sold.
In the attached Warranty Booklet you will also find a description of the Services that Fiat offers to its customers, the Warranty
Certificate and the detail of the terms and conditions for maintaining its validity.
We are sure that these will help you to get in touch with and appreciate your new vehicle and the service provided by the people at
Fiat.
Enjoy reading. Happy motoring!
IMPORTANT
This Owner Handbook describes all Fiat Ducato versions. As a consequence, you should only consider the information
related to the trim level, engine and version that you have purchased. All data contained in this publication are purely
indicative. FCA Italy S.p.A. can modify the specifications of the vehicle model described in this publication at any time, for
technical or marketing purposes. For further information, contact a Fiat Dealership.
manualpressing the “immediate
heating” button on the timer again
(flame button 6).
The heating warning light and the
display light are switched off. The fluid
circulation pump keeps working for
approximately two minutes: the heater
can be switched back on again during
this time.
IMPORTANT The parking heater goes
off when battery voltage is low to allow
the vehicle to be started.
IMPORTANT Before turning on the
device, ensure that the fuel level is
above the reserve. Otherwise the
device could lock and require
the assistance of a Fiat Dealership.
Always turn off the heater when
refuelling and near service stations to
avoid the risk of explosion or fire
hazards.
Do not park the vehicle on
inflammable material such as paper,
grass or dry leaves: fire hazard!
The temperature near the heater
should not exceed 120°C (e.g. during
oven painting in a body shop). The
electronic control unit components may
be damaged at higher temperatures.
Whilst the heater is operating with
the engine switched off, it absorbs
energy from the battery; the engine
should therefore be left running for
a while to make sure that the battery is
properly recharged.
To check the coolant level, follow the
instructions in the "Vehicle
maintenance" chapter, "Engine coolant
system fluid" paragraph. The water in
the heating circuit must contain a
minimum percentage of 10% antifreeze.
For maintenance and repairs,
consult only a Fiat Dealership and use
only original parts.
MAINTENANCE
Have the additional heater checked
regularly at a Fiat Dealership (and
always at the start of every winter). This
will guarantee safe and economic
operation of the heater as well as a long
duration.
ADDITIONAL REAR
HEATING (Panorama and
Combinato)
(for versions/markets, where provided)
The Panorama and Combi versions
are equipped with a main heating
system plus an additional system
(available on request) with controls in
the roof panel trim above the second
row of seats fig. 77.For it to operate, it must be enabled
using the button F fig. 78 on the control
panel.
Turn the knob D to the maximum cold
position (knob at blue sector); air at
ambient temperature will come out of
the rear footwell vents (located under
the seats in the 2nd and 3rd row for
Panorama versions and the grille on the
left wheel arch side for Combi
versions);77F1A0062
MODEF
78F1A0305
43
ENGINE OIL LEVEL
GAUGE
(for versions/markets, where provided)
The gauge provides a graphic indication
of the level of oil in the engine.
When the ignition key is turned to the
MAR position, the display fig. 98 -
fig. 99 shows the oil level by turning
on/off five symbols.
The gradual switching off of the
symbols indicates a decreasing oil level.Four or five symbols light up to indicate
a sufficient level of oil in the sump. If
the fifth symbol is not lit, this does not
indicate a fault or that insufficient oil
is present in the sump.
If the oil level is lower than the minimum
required value, the display shows a
dedicated message indicating minimum
engine oil level and the need for a
top-up.
IMPORTANT To find out the correct oil
quantity, always check using the
dipstick (see paragraph “Checking
levels” in the section “Maintenance and
care”).
After a few seconds, the symbol display
indicating the amount of engine oil
disappears and:
When the next scheduled servicing
intervention is approaching, the time
to the next service is displayed and the
õ symbol lights up on the display.
When the service date is reached, the
display shows a dedicated message;
Later on, if the time for changing the
engine oil is getting close, the distance
until the next oil change will appear
on the display. When the service interval
has expired a dedicated warning will
be shown on the display.CONTROL BUTTONS
To scroll up through the
screen and the related options
or to increase the displayed
value.
MODEPress briefly to access the menu
and/or go to next screen or to
confirm the required menu
option. Hold down to go back to
the standard screen.
To scroll down through the
screen and the related options
or to decrease the displayed
value.
98 - Versions with multifunction displayF1A0354
Liv.olio
MAX MIN
99 - Versions with reconfigurable multifunction
displayF1A0355
MODE
100F1A0304
57
Fuel storage - Diesel Fuel
133)
In case of the storage of massive
amounts of fuel, good maintenance is
essential. The fuel contaminated with
water favours the proliferation of
"microbes". These microbes create a
"slime" that can clog the filter system
and fuel pipes. Remove water from the
supply tank and regularly replace the
filter pipe.
NOTE When a diesel engine runs out of
fuel, air is blown through the fuel
system.
AdBlue storage (UREA)
AdBlue (UREA) is considered a very
stable product with a long shelf life. If is
stored at temperatures between -12
°C and 32 °C, it can be stored at least
for a year.
Since UREA can freeze at temperatures
at or below -11 °C, the system was
designed to operate also in these cold
environments, thanks to an automatic
heating system which operates when
the engine is started.NOTE When you need to keep the
AdBlue (UREA), it is important to know
that:any container or part that comes in
contact with the UREA must be compatible
with it (plastic or stainless steel). Materials
such as copper, brass, aluminium, iron
or stainless steel is not as susceptible to
corrosion by UREA are to be avoided;
if UREA is spilled from a container,
completely clean the area.
METHANE ENGINES
(NATURAL POWER)
METHANE GAS FILLER
The methane filler is located near the
petrol filler.
To access the filler, unscrew the cap A
fig. 139.The profile of the filler is of the universal
type, compatible with Italian and NGV1
standards.
In some European countries adapters
are considered ILLEGAL (e.g. in
Germany).
For service stations with cubic metre
(m3) nozzles (pressure differential),
to measure the residual pressure in the
cylinder, the non-return valves must
be released by delivering a small
amount of methane.
The other plates (provided with the
vehicle documentation) contain the date
for the first inspection of the cylinders.
36) 37)
Fuel - Vehicle
compatibility
identification - Graphic
symbol for informing
consumers in
accordance with
EN16942
The symbols shown below aid
recognising the correct fuel type to be
used on your vehicle. Before
proceeding with refuelling, check the
symbols inside the fuel filler flap (where
provided) and compare them with the
symbols shown on the fuel pump
(where provided).
139F0N0436
136
STARTING AND DRIVING
WARNING
142)Never replace a fuse with another with a higher amp rating; DANGER OF FIRE. If a general protection fuse (MEGA-FUSE, MIDI-FUSE) is
activated, contact a Fiat Dealership.
143)Before replacing a fuse, make sure that the ignition key has been removed and that all the other services are switched off and/or
disengaged.
144)If the replaced fuse blows again, contact a Fiat Dealership.
145)Contact Fiat Dealership if a safety system (airbags, brakes), engine system (engine, gearbox) or steering system general protection fuse
blows.
WARNING
48)Never replace a faulty fuse with metal wires or anything else.
170
IN AN EMERGENCY
Message Signal Description
CCVSParking Brake Switch Indicates parking brake engaged
Wheel based speed Indicates vehicle speed
Clutch switch Indicates clutch pedal pressed
Brake switch Indicates brake pedal pressed
Cruise control active Indicates Cruise Control active
EEC2Accelerator pedal position 1 Indicates accelerator pedal position
Engine Percent Load At Current SpeedIndicates percentage ratio between engine torque and
maximum indicated torque at current engine speed
LFC Engine total fuel used Indicates total fuel used during vehicle operation
DD Fuel Level Indicates ratio of fuel volume to total tank volume
EEC1 Engine speed Indicates engine speed
VDHR High resolution total vehicle distance Indicates total vehicle distance travelled
ET1 Engine coolant temperature Indicates temperature of engine coolant
AMB Ambient Air Temperature Indicates temperature outside of vehicle
LFEFuel Rate Indicates quantity of fuel used by engine per time unit
Instantaneous Fuel EconomyIndicates ratio between quantity of fuel used and
current vehicle speed
SERV Service distanceIndicates distance that can be travelled by vehicle
before scheduled servicing
HOURS Total engine hours Indicates total engine operating time
DC1 Position of doors Indicates current door status
AS Alternator Status 1 Indicates current alternator status
172
IN AN EMERGENCY
Message Signal Description
FMS1(2)
High beam, main beam Indicates active main beam headlight status
Low beam Indicates active dipped headlight status
Turn signals Indicates active direction indicator status
Hazard warning Indicates active hazard warning light status
Parking Brake Indicates parking brake engaged
Brake failure / brake system malfunction Indicates braking system fault
Hatch open Indicates rear door not shut
Fuel level Indicates fuel reserve warning light on
Engine coolant temperature Indicates engine coolant overheating warning light on
Battery charging condition Indicates insufficient battery charge warning light on
Engine oilIndicates insufficient engine oil pressure warning light
on
Position lights, side lights Indicates active side light status
Front fog lights Indicates active fog light status
Rear fog light Indicates active rear fog light status
Engine / Mil indicatorIndicates EOBD/injection system failure warning light
on
Service, call for maintenance Indicates scheduled service indicator displayed
Transmission failure / malfunction Indicates transmission system fault
Anti-lock brake system failure Indicates ABS failure warning light on
(2) The signal values are derived from information shown on the instrument panel
174
IN AN EMERGENCY
SCHEDULED
SERVICING
Correct servicing is crucial for
guaranteeing a long life for the vehicle
under the best conditions.
This is why Fiat has planned a series of
checks and maintenance operations
every 48,000 km depending on the
engine version.
It is, however, important to remember
that scheduled servicing does not
completely cover all the requirements of
the car: even in the initial period before
48,000 km, and then subsequently
between one service and another,
ordinary care is always required such as
routine checks involving topping up
fluid level, checking tyre pressures etc.
IMPORTANT Scheduled Servicing
interventions are set out by the
Manufacturer. Failure to have them
carried out may invalidate the warranty.
Scheduled Servicing can be carried
out by any Fiat Dealership, at
pre-established times.
If during each operation, in addition to
the ones scheduled, the need arises for
further replacements or repairs, these
may only be carried out with the
express agreement of the Customer.IMPORTANT It is advisable to inform a
Fiat Dealership of any small operating
irregularities without waiting for the next
service.
If your vehicle is used frequently for
towing, the interval between service
coupons must be reduced.
PERIODIC CHECKS
Before long journeys, check and, if
necessary, restore:
engine coolant level;
brake fluid level;
control and recovery of additive level
for AdBlue Diesel emissions (UREA)
(for versions/markets, where provided);
windscreen washer fluid level;
tyre inflation pressure and condition;
operation of lighting system
(headlamps, direction indicators, hazard
warning lights, etc.);
operation of screen washer/wiper
system and positioning/wear of
windscreen/rear window wiper blades.
To ensure that the vehicle is always
efficient and well maintained, it is
advisable to make sure that you carry
out the above operations regularly
(approximately every 1000 km and
every 3000 km for checking and
topping up engine oil is advisable).
190
SERVICING AND CARE