2018 DODGE DURANGO Vehicle Warranty

TEMPORARY SPARE:If a TS Tire becomes unservicable from a
condition other than those listed in Section 3, during the first 1/32nd
(0.8 mm) of treadwear, then it will be replaced with a **comparable
new Continental brand TS tire FREE OF CHARGE, including mount-
ing and balancing. The owner pays all applicable taxes. After thisFree
Replacement Periodfor your TS tire expires, no warranty claim will
be accepted.
After the Free Replacement Period:The tire (except temporary spare
tire) may still be eligible for a pro rata replacement up to 72 months
from date of original purchase until the tread is worn down to the
tread wear indicators (2/32nds of an inch or 1.6 mm of tread
remaining.) If an eligible tire becomes unserviceable under the stipu-
lations of this Limited Warranty and Adjustment policy it will be
replaced with a **comparable new Continental brand tire, charging the
owner a pro-rated amount. Owner pays all applicable taxes (including
F.E.T.), mounting and balancing charges.
The replacement tire price will be determined by multiplying the
percentage of the useable tread worn by the Dealers Selling Price
(excluding all applicable taxes) at the time of the adjustment. The
useable tread is the original tread down to the tread wear indicators
(2/32nds of an inch or 1.6 mm of tread remaining.)
** Acomparablenew Continental brand tire may be of either the
same tire line or the same basic construction but with a different
sidewall or tread configuration. If a higher priced tire is selected, the
consumer will pay the difference in price.
3.WHAT IS NOT COVERED BY THIS WARRANTY
THE FOLLOWING ARE NOT COVERED:
•Road Hazard: Any tire with road hazard damage, which includes,
but is not limited to: cuts, snags, punctures, bruises, and impact
breaks.
•Ride/Vibration: Any ride/vibration complaint after the first 2/32nds
(1.6 mm) of an inch of treadwear or 12 months of service, whichever
comes first.
•Repairs: If a tire is returned under complaint and the reason for the
tire’s disablement is in any way associated with a repair, or with the
situation that led to the repair, the manufacturer ’s warranty is
invalidated.
•Mileage: Mileage is not covered under this policy.
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•Improper operation or maintenance: This includes, but is not limited
to, effects caused by:
A.Improper tire inflation and/or improper load/speed practices:
These practices can cause excessive operational temperatures and
stresses that exceed the tire’s capabilities.
B.Improper or insufficient tire rotation:
C.Improper vehicle alignment
D.Damage due to:
– Rim irregularities or rim damage
– Snow chains
– Vehicle mechanical problems, including brake problems, and
vehicle wheel alignment.
– Extreme temperature exposure
– Negligent and abusive driving such as tire spinning, or racing;
– Improper tire storage
– Automotive accident
– Chemical corrosion or fire
– Use contrary to the vehicle manufacturer ’s tire recommenda-
tions.
– Misuse or misapplication
•Improper Mounting or Demountin
•Alteration:such as, but not limited to, adding a white inlay on
blackwall, tread regrooving, tire truing or siping, or adding sealant
materials to the tire.
•Weather checking/cracking:Not covered after 48 months from the
date of purchase.
•Failure to observe safety and maintenance precautions set forth in
Section 6.
ATTENTION AUTHORIZED DEALERS: CTA RESERVES THE
RIGHT TO THE FINAL INSPECTION DECISION FOR ALL
RETURNED TIRES ON CONDITIONS UNDER SECTION 3.
THIS WARRANTY IS MADE IN LIEU OF ALL OTHER WARRAN-
TIES, EXPRESS OR IMPLIED, AND CTA EXPRESSLY DIS-
CLAIMS ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT
LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FIT-
NESS FOR A PARTICULAR PURPOSE. SOME U.S. STATES
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AND/OR CANADIAN PROVINCES DO NOT ALLOW LIMITA-
TIONS ON THE DURATION OF AN IMPLIED WARRANTY, SO
THE ABOVE MAY NOT APPLY TO YOU.
TO THE EXTENT PERMITTED BY LAW, CTA DISCLAIMS
LlABILITY FOR ALL CONSEQUENTIAL AND INCIDENTAL
DAMAGES. THE REMEDIES SET FORTH IN THIS LIMITED
WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES FOR
BREACH OF WARRANTY. SOME U.S. STATES AND/OR CANA-
DIAN PROVINCES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAM-
AGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY
NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM U.S. STATE TO STATE AND/OR CANA-
DIAN PROVINCE TO PROVINCE.
THIS IS THE ONLY EXPRESS WARRANTY MADE BY CTA. NO
CTA EMPLOYEE, RETAILER, OR DEALER HAS THE AUTHOR-
ITY TO MAKE ANY WARRANTY, REPRESENTATION, PROMISE
OR AGREEMENT ON BEHALF OF CTA EXCEPT AS EXPRESSLY
WRITTEN IN THIS LIMITED WARRANTY AND ADJUSTMENT
POLICY. IN OBSERVANCE OF U.S. FEDERAL LAW, THIS LIM-
ITED WARRANTY AND ADJUSTMENT POLICY HAS BEEN
DESIGNATED A “LIMITED WARRANTY”. CTA DOES NOT
INTEND TO REPRESENT THROUGH THIS LIMITED WAR-
RANTY AND ADJUSTMENT POLICY THAT TIRE FAILURES
CAN OR CANNOT HAPPEN.
4.CTA’S OBLIGATIONS
Replacement of eligible tires will be made by the dealer where you
purchased your vehicle or by an alternate Authorized Dealer. CTA will
replace the tire pursuant to the terms of this Warranty. Tires that are
replaced under this Warranty become the property of CTA.
5.OWNER’S OBLIGATIONS
To make an eligible claim under this Warranty, the owner must present
a claim, with the tire to an Authorized Dealer. For the nearest
Authorized Dealer, consult the Continental brand internet address(es),
or the 800 telephone number(s) shown on the back of this Warranty.
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Owner must present new vehicle registration form or new vehicle
sales invoice indicating the date of purchase. Owner will be required
to sign the CTA Limited Warranty Claim Form or dealer replacement
sales receipt.
Owner is responsible for paying all applicable taxes charged by the
servicing dealer and is also responsible for paying shipping, local
tire-disposal fees and parts or service regardless of mileage or months
of service. This includes payment for tire rotation, alignment, towing,
road service, valve stems and tire repairs.
Owner is responsible for maintaining proper tire air pressure and for
proper maintenance of the tire.
6.SAFETY WARNING:
Ignoring any of the safety and information contained in this
warranty may result in tire failure, causing serious injury or death.
•Tire failure due to underinflation /overloading.Follow vehicle
owner ’s manual or tire placard in vehicle for proper inflation and
loading.
•Explosion of tire/rim assembly due to improper tire mounting.Ti re
mounting / demounting can be dangerous. It should be performed
only by a trained tire specialist using proper tools and procedures.
Prior to tire mounting/demounting, the Rubber Manufacturers
Association (RMA) wall charts and manuals should be read to obtain
the proper procedures. The failure to follow these procedures may
result in faulty positioning of the tire and/or rim, which may cause
the assembly to burst with force sufficient to cause injury or death.
•Tire failure due to damage.Inspect your tires frequently for scrapes,
bulges, separations, cuts, snags and other damage from road haz-
ards. Damage from impact can occur to the inner portions of your
tire without being visible to the outside. If you suspect a tire has been
damaged from striking anything unusual in the road, you must have
the tire removed from the rim and inspected both inside and out by
a trained tire specialist. Air loss or unusual tire wear can also be
warning signs that a tire may have internal damage. If you notice
these conditions, have your tire inspected by a trained individual.
•Tire failure due to excessive tire spinning.Avoid tire spinning. The
centrifugal force generated by a free-spinning tire/rim assembly
may cause a sudden tire explosion resulting in vehicle damage
and/or serious injury or death. Never exceed 35 mph (55km/h) as
indicated on your speedometer when your vehicle is stuck in snow,
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mud, or sand and your tire(s) is/ are spinning. Use a gentle
backward and forward rocking motion to free your vehicle for
continued driving. Never stand or permit anyone else to stand near
or behind a tire spinning while attempting to push a vehicle that is
stuck.
SELF SUPPORTING RUNFLAT (SSR) TIRE OWNERS:
CTA does not recommend any repair to or reuse of punctured Continen-
tal SSR tires.
Even a trained tire specialist may be unable to recognize internal
structural damage to a Self Supporting Runflat (SSR) tire resulting from
having been driven in an under inflated or zero inflation pressure
condition. Such damage may not be visible on the surface of the inner
liner or sidewall making it impossible to determine the tire suitability for
repair or reuse. CTA does not recommend any repair to or reuse of
Continental SSR tires. You may visit
www.continentaltire.comand
select Customer Care FAQ’s to obtain additional SSR information.
TEMPORARY SPARE TIRE OWNERS:
CTA does not recommend any repair to or reuse of punctured Temporary
Spare Tires.
CONTISEAL™ TIRE OWNERS:
A ContiSeal™ tire differs from a
non-ContiSeal™ tire in that it has
a sticky, viscous layer from
shoulder to shoulder along the
inner liner. This layer is an integral part of the ContiSeal™ tires. It is not
designed or intended to act as a permanent puncture repair (See
information below). If an object up to 3/16ths (5 mm) diameter pen-
etrates the tread of the ContiSeal™ tire, this sticky, viscous layer is
designed to surround and adhere to the puncturing object and prevent air
loss from the tire by providing a near instantaneous seal. If the punctur-
ing object becomes dislodged from the tire, the material is designed to
seal most holes made by objects up to 3/16” (5 mm) diameter. While
ContiSeal™ tires significanty reduce the incidence of flats they are not
designed to be driven under inflated or in a flat condition. In all other
aspects, ContiSeal™ tires perform exactly like non-ContiSeal™ tires. As
with any tire, regularly inspect ContiSeal™ tires for evidence of cuts,
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punctures, and loss of inflation pressure. At a minimum, ContiSeal™ tires
should be inspected once or twice a month and always before a long trip.
Punctures or damage not attended to promptly can result in loss of
inflation pressure and/or damage to the tire. ContiSeal™ tires with cuts
and punctures must be inspected by a trained tire specialist as soon as
possible. The trained specialist, must inspect the tire carefully and,
according to industry standards, to determine whether a permanent
repair can be made or whether the tire must be removed from service and
scrapped. A permanent repair will require removal of the tire from the
rim and application of a repair method specifically approved for the
ContiSeal™ tires.
ContiSeal™ tires are identified by a symbol on the tire sidewall.
CONTISILENT™ TIRE OWNERS:
ContiSilent™ tires are designed
to reduce noise generated while
driving. A ContiSilent™ tire is
lined with a noise reducing foam
insert. It is not designed or intended to act as a puncture repair.
USING ContiSilent™ Tires
In aspects such as mounting, demounting, inflating and balancing,
ContiSilent™ tires do not differ from non-ContiSilent™ tires. As with any
tire, regularly inspect ContiSilent™ tires for evidence of cuts, punctures,
and loss of inflation pressure. At a minimum, ContiSilent™ tires should
be inspected once or twice a month and always before a long trip.
Punctures or damage not attended to promptly can result in loss of
inflation pressure and/or damage to the tire. ContiSilent™ tires with cuts
and punctures must be inspected by a trained tire specialist as soon as
possible. The trained tire specialist must inspect the tire carefully and,
according to industry standards, determine whether a permanent repair
can be made or whether the tire must be removed from service and
scrapped.
A permanent repair will require removal of the tire from the rim and
application of a repair method specifically approved for ContiSilent™
Tires. ContiSilent™ tires are identified by a symbol on the tire sidewall.
ContiSilent™ tires and non-ContiSilent™ tires may be mixed on the same
vehicle.
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In addition to the valuable warranty, safety and maintenance information
you will finding this Warranty we encourage you to visit CTA websites
at:
www.continentaltire.comorwww.continentaltire.cafor up-to-date
changes and a Self-Help knowledge base with downloadable brochures
(customer care link). Please also visit the Rubber Manufacturer Associa-
tion (RMA) website at
www.rma.org.
THIS LIMITED WARRANTY AND ADJUSTMENT POLICY IS NOT
A WARRANTY THAT YOUR TIRE WILL NOT FAIL OR BECOME
UNSERVICEABLE IF NEGLECTED OR MISTREATED.
FOR SERVICE ASSISTANCE OR INFORMATION
Contact any Authorized Dealer where you purchased the vehicle or the
nearest Continental brand tire dealer. For the nearest Continental brand
tire dealer, consult either the websites or the toll free Customer Relations
number(s).
In the United States call 800-847-3349
In Canada, call 855-453-1962
Continental Tire the Americas, LLC
1830 McMillan Park Dr.
Fort Mill, SC 29707
Continental Tire Canada, Inc.
6110 Cantay Rd.
Mississauga, ON
L5R 3W5 CONTINENTAL TIRE
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FALKEN TIRE CORPORATION
FALKEN
MADE BY SUMITOMO RUBBER INDUSTRIES
Congratulations!
Your new vehicle is fitted with high performance and high quality Falken
tires.
In order to guarantee that you receive the best performance and quality
from your new Falken tires, we recommend that you read and follow all
of the maintenance and safety tips provided in this document. We also
suggest that you have your Falken tires periodically inspected and
maintained by a qualified tire service professional.
A) TIRE CARE AND RECOMMENDATIONS
PROPER INFLATION AND FUEL ECONOMY
Ensure maximum performance and a long life from your tires by
checking the air pressures at least once a month and set them to the
vehicle manufacturer ’s recommended pressure(s) listed on the vehicle’s
tire placard or in your owner ’s manual. Always check and adjust your air
pressure when your tires are cold, preferably first thing in the morning
before driving. Never release air pressure from tires when they are hot.
Wait until the tires cool down and recheck, adding air or releasing as
required. Falken endorses the use of nitrogen in your tires because it
helps your tires maintain optimal pressure for longer periods of time and
reduces the amount of moisture inside of the tire and wheel assembly.
*Some plus size applications may require different air pressure(s) than
what is listed on your vehicle’s placard or owner ’s manual. In this case,
please consult your tire dealer or Falken Tire for proper inflation
pressure(s).
FALKEN TIRE CORPORATION
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