2018 DODGE DURANGO SRT Vehicle Warranty

REMEMBER... TO AVOID DAMAGE TO YOUR TIRES AND
POSSIBLE ACCIDENT:
•CHECK TIRE PRESSURE AT LEAST ONCE EACH MONTH WHEN
TIRES ARE COLD AND BEFORE LONG TRIPS.
•DO NOT UNDERINFLATE/OVERINFLATE.
•DO NOT OVERLOAD.
•DRIVE AT MODERATE SPEEDS, OBSERVE LEGAL LIMITS.
•AVOID DRIVING OVER POTHOLES, OBSTACLES, CURBS OR
EDGES OF PAVEMENT.
•AVOID EXCESSIVE WHEEL SPINNING.
•IF YOU SEE ANY DAMAGE TO A TIRE, REPLACE WITH THE
SPARE AND VISIT ANY MICHELIN® TIRE RETAILER AT ONCE.
•IF YOU HAVE ANY QUESTIONS. CONTACT YOUR MICHELIN
TIRE RETAILER.
FAILURE TO OBSERVE ANY OF THE RECOMMENDED PRECAU-
TIONS CONTAINED IN THIS OWNER’S MANUAL CAN LEAD TO
ERRATIC VEHICLE BEHAVIOR AND/OR TIRE DAMAGE, POSSI-
BLY RESULTING IN AN ACCIDENT.
If you see any damage to your tires or wheels, contact your local
participating Michelin® tire retailer listed in the Yellow Pages, or visit
our web site listed below for dealer locations. If further assistance is
required, contact:
IN USA1-800-847-3435or write:
Michelin North America, Inc.
Attention: Consumer Care Department
Post Office Box 19001
Greenville, SC 29602-9001
or visit:www.michelinman.com.
IN CANADA1-888-871-4444or write:
Michelin North America (Canada) Inc.
3020 Jacques-Bureau Avenue
Laval, Quebec
H7P 6G2
or visit:www.michelin.ca. MICHELIN
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MICHELIN
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MICHELIN
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NEXEN TIRE
TOTAL COVERAGE WARRANTY™
(Effective February 1, 2016)
FOR STEEL BELTED RADIAL TIRES MANUFACTURED BY NEXEN
TIRE
ABOUT NEXEN TOTAL COVERAGE WARRANTY
This limited warranty only applies to the original purchaser of new
replacement tires sold by NEXEN TIRE USA (as below NEXEN TIRE),
and has been used on the same vehicle that it was originally installed on.
This warranty applies to tires purchased after February 1st 2016. Tires
purchased before February 1st 2016 are subject to the previous published
warranty.
The Nexen Total Coverage Warranty offers the consumer the following
benefits:
Coverage for Defects in Workmanship and Materials
•Mileage Tread Wear Limited Warranty*
•Road Hazard Replacement Program*
•Roadside Assistance – Flat Tire Change or Tow Service
*Most, but not all Nexen Tire patterns come with a Mileage Tread Wear
Warranty and/or Road Hazard Replacement. Check each pattern for
coverage.
For purposes of this warranty, the term “usable tread life” will be
determined as having at least 2/32” (1.6 mm) of tread remaining evenly
across the tire. If less than 2/32” (1.6 mm) of tread remains at any point
on the face of the tire, the tire will be considered past its usable tread life
and subject to any and all conditions stated below.
WORKMANSHIP AND MATERIALS
All NEXEN tires are warranted against defects in workmanship and
material and will be replaced 100% free of charge for the initial warranty
period which is the first 2/32(1.6 mm) of original usable tread life, or
within 12 months from the period of purchase, whichever comes first.
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After the 100% replacement term expires and the tire is still within 72
months from date of manufacture, the amount of credit will be deter-
mined by the percentage of original tread depth remaining on the tire.
Under all circumstances, the cost of mounting, balancing and any other
service charges including applicable taxes are required to be paid by the
consumer.
MILEAGE TREAD WEAR LIMITED WARRANTY
Most patterns manufactured by NEXEN TIRE are assigned a mileage
warranty that protects the consumer against premature tread wear. If a
tire reaches the end of its “usable tread life” before the stated mileage
warranty, the consumer will be issued a replacement Nexen tire on a pro
rata basis, which means the consumer will be responsible for a percent-
age of the replacement cost. In order to maintain tread wear warranty, all
tires must be rotated at least every 5,000-6,000 miles (8,000-10,000 km).
Under all circumstances, the cost of mounting, balancing and any other
service charges including applicable taxes are required to be paid by the
consumer.
WHAT IS NOT COVERED UNDER THIS LIMITED WARRANTY
•Ride complaints after the first 2/32of tread wear or replacement of 3
or more tires from the same vehicle will not be accepted.
•Road hazard damage such as cuts, snags, punctures or tire repair,
bruises, impact breaks, etc. (Check Road Hazard Replacement Pro-
gram for patterns that are covered against this type of damage).
•Premature or irregular wear due to vehicle mechanical deficiencies or
failure to rotate the tires at recommended intervals.
•Tires on any vehicle registered and normally operated outside the
United States.
•Damage from incorrect mounting or dismounting of the tire, incorrect
application, water or other material trapped inside the tire during
mounting or failure to balance the tires.
•Damage from over or under inflation, overloading, fire, theft, and
defective vehicle mechanical conditions.
•Racing, off road use and misapplications of tire to vehicle.
•Ozone or weather cracking on tires after 48 months from the date of
manufacture or other abuse, misuse, tire alteration, run flat.
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•Any tires worn beyond the wear indicators. (Less than 2/32remain-
ing tread depth). remaining tread depth).
•Flat spotting caused by improper storage or brake lock.
•Accident, fire, chemical corrosion, tire alteration or vandalism.
•Tire which D.O.T. identification number and/or brand name removed
intentionally.
•Loss of time or use, inconvenience or any incidental or consequential
damage.
•Original equipment tires on new vehicle. (See separate warranty, if
applicable, in your vehicle’s glove box.)
•Tires purchased as used.
•Tires used on Recreational Vehicles (For camping & Motor homes, etc.)
or in commercial service.
OTHER LIMITATIONS INCLUDE BUT ARE NOT LIMITED TO THE
FOLLOWING:
•Failure to rotate tires as recommended voids the tread wear warranty.
•If tires are different size on front and rear of vehicle, and therefore can’t
be rotated, the mileage warranty for the rear tires will be half of the
stated mileage warranty.
•Winter tires must be used only in winter months, which are deter-
mined to be September 1st through April 30th of the following year.
Documentation is required showing date of installation and removal to
maintain tread wear warranty.
ROAD HAZARD REPLACEMENT PROGRAM
Most patterns sold by NEXEN TIRE are covered by a road hazard
warranty that protects the consumer against non-repairable damage
caused by puncture, snag, cut, bruise or impact break. Typical road
hazards are nails, glass, potholes and other debris. Covered tires will be
eligible for a free replacement for the first 3/32of original tread depth,
or for a period of two years from the date of purchase; whichever comes
first. If the DOT # on the tire is greater than 2 years from the adjustment
date, an invoice showing date of purchase is necessary. The cost of
mounting, balancing and any other service charges including applicable
taxes are required to be paid by the consumer.
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WHAT IS NOT COVERED UNDER THE ROAD HAZARD
REPLACEMENT PROGRAM
•A tire that is damaged due to vandalism.
•A tire that is damaged due to an accident.
•A tire that is repairable under Rubber Manufacturers Association
(RMA) standards.
•A tire that has failed due to commercial use.
•A tire that is damaged or failed due to racing or off road use.
•A tire that is damaged due to use of snow chains or studs.
•A tire that is damaged or failed due to irregular wear caused by
mechanical issues.
•Original equipment tires on new vehicle.
•Tires transferred from the vehicle that they were originally installed.
CONSUMER’S OBLIGATION WHEN FILING CLAIM
To maintain Mileage Tread Wear Warranty and Road Hazard Replace-
ment Program, the consumer is responsible for the following:
•Any claims must be presented to an authorized NEXEN TIRE dealer.
•Submit or present a copy of the original purchase receipt with
documented automobile mileage at time of tire installation and of tire
dismounting.
•Submit a tire rotation record showing that all tires have been rotated at
least every 5,000-6,000 miles (8,000-10,000 km). Tire rotation record is
not necessary for Mileage claims when tire is within 2/32” difference
of remaining tread depth as measured from shoulder to shoulder on
the claim tire, and compared to the remaining tread depth of the
opposite front/rear or left/right tire.
•Complete and sign the NEXEN TIRE Claim Adjustment form provided
by the dealer, keep a copy for your records and leave the tire with the
dealer for warranty processing.
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ROADSIDE ASSISTANCE
Patterns sold after May 1st 2014 by NEXEN TIRE in the United States and
Canada are eligible for a free 24/7/365 Roadside Assistance for a period
of 36 months from the purchase date. Upon purchasing Nexen tires, the
consumer will receive an activation card from the tire shop. An online
registration needs to be completed in order to have access to a toll free
phone number to call in case of a flat tire. A qualified professional will
change your flat tire with your spare tire free of charge. If a working spare
is not available, towing will be provided free of charge to the nearest
NEXEN TIRE dealer or authorized place of repair.
*Nexen Tire reserves the right to change the terms and conditions of all
warranties at any time.
TIRE CARE AND MAINTENANCE GUIDE
Tire failure can result in serious damage and/or personal injury. To
reduce the risk of tire failure we recommend the following:
•Maintain proper inflation pressure and do not use at under inflation or
over inflation. Pressure should be set at the level recommended by
vehicle manufacturer.
•Wheel alignment and balancing should be checked at regular intervals.
•Do not overload. The maximum load carrying capacity is molded on
the sidewall of the tire.
•Do not spin your tires excessively and avoid driving over curbs,
potholes, obstacles and edges of pavement.
•Never drive on smooth (bald) tires. By law, tires must be replaced
when 2/32of tread depth remained, as indicated by tread wear
indicator molded in the tread grooves.
•Check your tires frequently for any scrapes, cuts, foreign objects,
separations or bulges. If damage is found, do not attempt to dismount
a tire yourself. Change damaged tire with the spare and contact your
local authorized NEXEN TIRE dealer immediately.
•Do not drive in excess of speed limits allowed by law or the maximum
speed justified by driving conditions.
•To achieve proper even wear and gain maximum tread life, tire
rotation at regular intervals is required.
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