GETTING TO KNOW YOUR VEHICLE
CONTENTS
HIGH VOLTAGE BATTERY ..................18
HIGH VOLTAGE CHARGING OPERATION ......20
▫ SAE J1772 Charging Inlet ..................20
▫ AC Level 1 Charging (120V, 15 Amp) ..........21
▫ AC Level 2 Charging (240V, 30 Amp) ..........31
▫ Charging Times .........................32
▫ Vehicle Charge Indicators ..................33
▫ Hybrid Electric Pages .....................35
KEYS .................................38
▫ KeyFob..............................38
IGNITION SWITCH .......................46
REMOTE STARTING SYSTEM — IF EQUIPPED . . .49
▫ Remote Start Cancel Message — If Equipped ....50
▫ How To Use Remote Start ..................50 ▫
To Enter Remote Start Mode ................51
▫ To Exit Remote Start Mode Without Driving
The Vehicle ...........................51
▫ To Exit Remote Start Mode And Drive
The Vehicle ............................51
▫ Remote Start Comfort Systems — If Equipped . . .51
▫ Remote Start Windshield Wiper De–Icer Activation
— If Equipped ..........................52
▫ General Information .....................52
SENTRY KEY ............................52
▫ Customer Key Programming ...............53
▫ Replacement Keys .......................53
▫ General Information .....................53
VEHICLE SECURITY ALARM — IF EQUIPPED . . .53
▫ Rearming Of The System ..................543
NOTE:If the vehicle is plugged in outside of the charging
schedule set in the Uconnect 4C radio, the vehicle’s battery
will not charge. Charging will only begin immediately if
the vehicle is plugged in within the time and day of the
week set in the schedule. Otherwise, charging will auto-
matically begin when the selected charge time/day of the
week occurs or whenever the vehicle is plugged in with no
charge schedule set.
If the vehicle is turned off outside of the charging window,
a radio pop-up message will be displayed, which provides
an option to begin charging the vehicle immediately. The
pop-up message asks the driver if they would like to
“Charge Now?” and provides other information, including
the next charging schedule start time and estimated time to
charge the battery to 100%. If within one hour of selecting
“Yes,” the vehicle is connected to a powered EVSE, the
vehicle will immediately begin to charge (temporarily
ignoring any set charge schedule). To fully deactivate the
charge schedule, refer to the “Charging Schedule” feature
within the “Hybrid Electric Pages” App.
The charging schedule can also be overridden if the EVSE
is plugged in, unplugged, and then plugged in a second
time to the vehicle. This “double plugged-in” feature will
override the schedule that is set in the radio, and begin charging the vehicle immediately. The double plug se-
quence must be completed within ten seconds for it to
override the programed schedule.
KEYS
Key Fob
Your vehicle uses a keyless ignition system. The ignition
system consists of a key fob with Remote Keyless Entry
(RKE) and a START/STOP push button ignition system.
The Remote Keyless Entry system consists of a key fob and
Keyless Enter-N-Go feature if equipped.
NOTE:
The key fob may not be found if it is located next to
a mobile phone, laptop or other electronic device; these
devices may block the key fob’s wireless signal.
This system allows you to lock or unlock the doors and
liftgate, activate the Panic Alarm, optional power liftgate,
left power sliding door, and right power sliding door from
distances up to approximately 66 ft (20 m) using a hand-
held key fob. The key fob does not need to be pointed at the
vehicle to activate the system.
38 GETTING TO KNOW YOUR VEHICLE
Remote Start Cancel Message — If Equipped
The following messages will display in the instrument
cluster if the vehicle fails to remote start or exits remote
start prematurely:
•Remote Start Cancelled — Door Open
(Prior to remote start attempt)
• Remote Start Cancelled — Hood Open
• Remote Start Cancelled — Fuel Low
• Remote Start Cancelled — Liftgate Open
• Remote Start Cancelled — Time Expired
• Remote Start Disabled — Start Vehicle To Reset
The message will stay active until the ignition is placed in
the ON/RUN position.
How To Use Remote Start
All of the following conditions must be met before the
vehicle will remote start:
• Gear Selector in PARK
• Doors closed
• Hood closed
• Liftgate closed •
Hazard switch off
• Brake switch inactive (brake pedal not pushed)
• 12 volt battery at an acceptable charge level
• Key fob PANIC button not pushed
• System not disabled from previous remote start event
• Vehicle alarm system indicator flashing
• Ignition in STOP/OFF position
• Fuel level meets minimum requirement
• MIL lamp is OFF, Vehicle is in propulsion system active
WARNING!
•Do not start or run an engine in a closed garage or
confined area. Exhaust gas contains Carbon Monox-
ide (CO) which is odorless and colorless. Carbon
Monoxide is poisonous and can cause serious injury
or death when inhaled.
• Keep key fobs away from children. Operation of the
Remote Start System, windows, door locks or other
controls could cause serious injury or death.
50 GETTING TO KNOW YOUR VEHICLE
To Enter Remote Start Mode
Push and release the Remote Start button on the key fob
twice within five seconds. The vehicle doors will lock, the
turn signals will flash twice, and the horn will chirp twice.
Then the vehicle will start, and the vehicle will remain in
the Remote Start mode for a 15-minute cycle.
NOTE:
•The vehicle can be started two consecutive times (two
15-minute cycles) from the key fob. However, the igni-
tion must be placed in the ON/RUN position before any
additional remote start requests can be received.
• The park lamps will turn on and remain on during
Remote Start mode.
• For security, power window operation is disabled when
the vehicle is in the Remote Start mode.
To Exit Remote Start Mode Without Driving The
Vehicle
Push and release the Remote Start button one time or allow
the remote start cycle to complete the entire 15-minute
cycle.
In addition, the ignition can be cycled to the Run Propul-
sion System Available position by pressing the ignition switch with the key fob in the vehicle, and then pressing
the ignition switch one more time to cycle the ignition
mode to
OFF.
NOTE: To avoid unintentional shutdowns, the system will
disable the one time push of the Remote Start button for
two seconds after receiving a valid Remote Start request.
To Exit Remote Start Mode And Drive The Vehicle
Before the end of 15-minute cycle, push and release the
unlock button on the key fob to unlock the doors, or unlock
the vehicle using Keyless Enter-N-Go — Passive Entry via
the door handles, and disarm the vehicle security alarm (if
equipped). Then, prior to the end of the 15-minute cycle,
push and release the START/STOP button.
NOTE: For vehicles equipped with the Keyless Enter-
N-Go — Passive Entry feature, the message “Remote Start
Active — Push Start Button” will display in the instrument
cluster display until you push the ignition START button.
Remote Start Comfort Systems — If Equipped
When Remote Start is activated, the Climate Control,
vented seats (if equipped) are also activated in tempera-
tures above 80° F (26.7° C), and the optional heated seats,
and optional heated steering wheel in temperatures below
3
GETTING TO KNOW YOUR VEHICLE 51
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Customer Key Programming
Programming key fobs may be performed at your autho-
rized dealer.
Replacement Keys
NOTE:Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
CAUTION!
Always remove the key fobs from the vehicle and lock
all doors when leaving the vehicle unattended.
NOTE: Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of programming
a blank key fob to the vehicle electronics. A blank key fob
is one that has never been programmed.
When having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
VEHICLE SECURITY ALARM — IF EQUIPPED
The vehicle security alarm monitors the vehicle doors for
unauthorized entry and the ignition switch for unauthor-
ized operation. When the alarm is activated, the interior
switches for door locks, power sliding doors and power
liftgate are disabled. The vehicle security alarm provides
both audible and visible signals. If something triggers the
alarm, the vehicle security alarm will provide the following
audible and visible signals: the horn will pulse, the park
3
GETTING TO KNOW YOUR VEHICLE 53
lamps and/or turn signals will flash, and the vehicle
security light in the instrument cluster will flash.
Rearming Of The System
If something triggers the alarm, and no action is taken to
disarm it, the vehicle security alarm will turn the horn off
after 29 seconds, 5 seconds between cycles, up to 8 cycles if
the trigger remains active and then the vehicle security
alarm will rearm itself.
To Arm The System
Follow these steps to arm the vehicle security alarm:
1. Make sure the vehicles ignition is cycled to the “OFF”position (refer to Starting The Vehicle inStarting And
Operating for further information).
• For vehicles equipped with Keyless Enter-N-Go —
Passive Entry, make sure the vehicle ignition system is
OFF.
2. Perform one of the following methods to lock the vehicle:
• Push lock on the interior power door lock switch with
the driver and/or passenger door open.
• Push the lock button on the exterior Passive Entry
Door Handle with a valid key fob available in the same exterior zone (refer to
Keyless Enter-N-Go — Passive
Entry inGetting To Know Your Vehicle for further
information).
• Push the lock button on the key fob.
3. If any doors are open, close them.
To Disarm The System
The vehicle security alarm can be disarmed using any of
the following methods:
• Push the unlock button on the key fob.
• Grasp the Passive Entry Unlock Door Handle (if
equipped, refer to Keyless Enter-N-Go — Passive En-
try inDoors underGetting To Know Your Vehicle for
further information).
•
Hands Free Liftgate passive entry activation (if equipped
with Hands Free Liftgate passive entry).
• Cycle the vehicle ignition system out of the OFF posi-
tion.
• For vehicles equipped with Keyless Enter-N-Go —
Passive Entry, push the keyless ignition START/STOP
button (requires at least one valid key fob in the
vehicle).
54 GETTING TO KNOW YOUR VEHICLE
NOTE:
•The driver’s door key cylinder and the liftgate button on
the key fob cannot arm or disarm the vehicle security
alarm.
•
The vehicle security alarm remains armed during power
liftgate entry. Pushing the liftgate button will not disarm
the vehicle security alarm. If someone enters the vehicle
through the liftgate and opens any door, the alarm will
sound.
• When the vehicle security alarm is armed, the interior
power door lock switches will not unlock the doors.
The vehicle security alarm is designed to protect your
vehicle. However, you can create conditions where the
system will give you a false alarm. If one of the previously
described arming sequences has occurred, the vehicle
security alarm will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle and open a
door, the alarm will sound. If this occurs, disarm the
vehicle security alarm.
If the vehicle security alarm is armed and the battery
becomes disconnected, the vehicle security alarm will
remain armed when the battery is reconnected; the exterior
lights will flash, and the horn will sound. If this occurs,
disarm the vehicle security alarm.
DOORS
Manual Lock
To lock each door, rotate the door lock knob on each door
trim panel forward. To unlock the front doors, pull the
inside door handle to the first detent or rotate the door lock
button until the ribbing is visible. To unlock the rear doors,
rotate the door lock button until the red indicator is visible.
Manual Front Door Lock Location
1 — Manual Door Lock
2 — Door Handle
3
GETTING TO KNOW YOUR VEHICLE 55
allow the locks to operate. A chime will sound if the
ignition is in the ACC or ON/RUN position and a door is
open, as a reminder to place the ignition in the OFF
position and remove the key fob.
Unlock Doors Automatically On Exit — If Equipped
The Unlock Doors Automatically On Exit feature unlocks
all of the vehicle doors when any door is opened. This will
occur only after the gear selector has been placed into the
PARK position, after the vehicle has been driven (the gear
selector has been placed out of PARK and all doors closed).
The Unlock Doors Automatically On Exit feature will not
operate if there is any manual operation of the door locks
(lock or unlock).
For further information, refer to “Uconnect Settings” in
“Multimedia”.
Keyless Enter-N-Go — Passive Entry
The Passive Entry system is an enhancement to the vehi-
cle’s Remote Keyless Entry system and a feature of Keyless
Enter-N-Go. This feature allows you to lock and unlock the
vehicle’s door(s) without having to push the key fob lock
or unlock buttons.NOTE:
•
Passive Entry may be programmed ON/OFF. Refer to
“Uconnect Settings” in “Multimedia” for further infor-
mation.
• If wearing gloves on your hands, or if it has been
raining/snowing on the Passive Entry door handle, the
unlock sensitivity can be affected, resulting in a slower
response time.
• If the vehicle is unlocked by Passive Entry and no door
is opened within 60 seconds, the vehicle will re-lock and
if equipped will arm the security alarm.
• The sliding side doors can be unlocked from the outside
using the hands free or Passive Entry system.
• The key fob may not be able to be detected by the vehicle
passive entry system if it is located next to a mobile
phone, laptop or other electronic device; these devices
may block the key fob’s wireless signal and prevent the
passive entry handle from locking/unlocking the ve-
hicle.
• If set by the customer in the Uconnect Settings, unlock-
ing with Passive Entry will initiate illuminated approach
58 GETTING TO KNOW YOUR VEHICLE