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3. If using another vehicle to jump start the 12V electricalsystem, park the vehicle within the jumper cables reach,
set the parking brake and make sure the ignition is OFF.
WARNING!
Do not allow vehicles to touch each other as this could
establish a ground connection and personal injury
could result.
Jump Starting Procedure
WARNING!
Failure to follow this jump starting procedure could
result in personal injury or property damage due to
battery explosion.
CAUTION!
Failure to follow these procedures could result in
damage to the charging system of the booster vehicle
or the discharged vehicle. Connecting The Jumper Cables
1. Connect the positive
(+)end of the jumper cable to the
positive (+)post of the vehicle with the discharged
battery.
2. Connect the opposite end of the positive (+)jumper
cable to the positive (+)post of the booster battery.
3. Connect the negative (-)end of the jumper cable to the
negative (-)post of the booster battery.
4. Connect the opposite end of the negative (-)jumper
cable to the negative post near the windshield cowl
(exposed metal post of the discharged vehicle).
WARNING!
Do not connect the jumper cable to the negative (-) post
of the discharged battery. The resulting electrical spark
could cause the battery to explode and could result in
personal injury. Only use the specific ground point, do
not use any other exposed metal parts.
7
IN CASE OF EMERGENCY 421
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CAUTION!
Driving with a hot cooling system could damage your
vehicle. If temperature gauge reads “H”, pull over and
stop the vehicle. Idle the vehicle with the air condi-
tioner turned off until the pointer drops back into the
normal range. If the pointer remains on the “H”, turn
the vehicle off immediately, and call for service.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Then shift back and forth between DRIVE and
REVERSE while gently pressing the accelerator.
NOTE:Shifts between DRIVE and REVERSE can only be
achieved at wheel speeds of 5 mph (8 km/h) or less.
Whenever the transmission remains in NEUTRAL for more
than half a second, you must press the brake pedal to
engage DRIVE or REVERSE.
Use the least amount of accelerator pedal pressure that will
maintain the rocking motion without spinning the wheels
or holding down the accelerator pedal. NOTE:
Push the ESC Off switch to place the Electronic
Stability Control (ESC) system in Partial Offmode, before
rocking the vehicle. Refer to “Electronic Brake Control
System” in “Safety” for further information. Once the
vehicle has been freed, push the ESC Offswitch again to
restore ESC On mode.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle’s wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck and do not let anyone near a spinning wheel, no
matter what the speed.
CAUTION!
•When “rocking” a stuck vehicle by shifting between
DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may
result.
(Continued)
424 IN CASE OF EMERGENCY
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NOTE:
•You must ensure that the Auto Park Brake feature is
disabled before towing this vehicle (if rear wheels are on
the ground), to avoid inadvertent Electric Park Brake
engagement. The Auto Park Brake feature is enabled or
disabled via the customer programmable features in the
Uconnect Settings.
• Vehicles with a discharged battery or total electrical
failure when the Electric Parking Brake (EPB) is en-
gaged, will need a wheel dolly or jack to raise the rear
wheels off the ground when moving the vehicle onto a
flatbed.
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, this vehicle must be
towed with the front wheels OFF the ground (using a
towing dolly, or wheel lift equipment with the front wheels
raised).
NOTE: Ensure that the Electric Park Brake is released, and
remains released, while being towed.CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Damage
from improper towing is not covered under the New
Vehicle Limited Warranty.
Vehicle Recovery Tow Points
Your vehicle is equipped with Vehicle Recovery Points that
can be used to recover a disabled vehicle, located on the
underbody of the vehicle.
NOTE:
• Ensure that the towing service tow hooks are properly
seated and secured in the attachment points.
• This recovery tow feature should be used by a trained
professional only.
• Use approved receptacle location to free the disabled
vehicle from its environment.
426 IN CASE OF EMERGENCY
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CAUTION!
Recovery feature:
•Is to be used by a professional ONLY.
• Is used only to provide recovery of the vehicle.
• Is NOT to be used to recover secondary vehicle.
• Is NOT to be used for transporting the vehicle over
the road, i.e. “Flat Towing”.
Recovery load should:
• Be applied at constant speed.
(Continued)
CAUTION! (Continued)
•Be applied parallel to the center line of the length of
the vehicle.
• Not be an abrupt acceleration.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
NOTE: The Safehold feature will engage the Electric Park
Brake whenever the driver’s door is opened (if the ignition
is ON, transmission is not in PARK, and brake pedal is
released). If you are towing this vehicle with the ignition in
the ON/RUN mode, you must manually disable the Elec-
tric Park Brake each time the driver’s door is opened, by
pressing the brake pedal and then releasing the EPB.
CAUTION!
• Do not use sling-type equipment when towing. Ve-
hicle damage may occur.
• When securing the vehicle to a flatbed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
(Continued)
Front Recovery Points
7
IN CASE OF EMERGENCY 427
Page 430 of 614
CAUTION!(Continued)
•Ensure that the Electric Park Brake is released, and
remains released, while being towed.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Enhanced Accident Re-
sponse System (EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder
(EDR). The main purpose of an EDR is to record data that
will assist in understanding how a vehicle’s systems per-
formed under certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Event Data Recorder (EDR).
428 IN CASE OF EMERGENCY
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SERVICING AND MAINTENANCE
CONTENTS
SCHEDULED SERVICING .................431
▫ Maintenance Plan ...................... .432
▫ Heavy Duty Use Of The Vehicle ............434
ENGINE COMPARTMENT — HYBRID ........435
▫ Checking Oil Level .....................436
▫ Adding Washer Fluid ...................436
▫ Maintenance-Free Battery .................437
DEALER SERVICE ...................... .438
▫ Engine Oil .......................... .438
▫ Engine Oil Filter ...................... .440
▫ Engine Air Cleaner Filter .................440
▫ Accessory Drive Belt Inspection ............440
▫ Air Conditioner Maintenance ..............442
▫ Body Lubrication ..................... .445▫
Windshield Wiper Blades .................446
▫ Exhaust System ....................... .451
▫ Cooling System ....................... .453
▫ Brake System ........................ .458
▫ Automatic Transmission ..................460
RAISING THE VEHICLE ..................461
TIRES ............................... .461
▫ Tire Safety Information ..................461
▫ Tires — General Information ..............471
▫ Tire Types ........................... .477
▫ Spare Tires — If Equipped ................478
▫ Wheel And Wheel Trim Care ..............480
▫ T
ire Chains (Traction Devices) .............482
▫ Tire Rotation Recommendations ............483
8
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Once A Month Or Before A Long Trip:
•Check engine oil level.
• Check windshield washer fluid level.
• Check tire pressure and look for unusual wear or
damage. Rotate tires at the first sign of irregular wear,
even if it occurs before the oil indicator system turns on.
• Check the fluid levels of the coolant reservoir and brake
master cylinder, fill as needed.
• Check function of all interior and exterior lights.Maintenance Plan
Required Maintenance Intervals
Refer to the maintenance schedules on the following page
for the required maintenance intervals.
At Every Oil Change Interval As Indicated By Oil Change Indicator System:
• Change oil and filter
• Rotate the tires
Rotate at the first sign of irregular wear, even if it occurs before the oil indicator system turns on
• Inspect battery and clean and tighten terminals as required
• Inspect brake pads, shoes, rotors, drums, hoses and park brake
• Inspect engine cooling system protection and hoses
• Inspect exhaust system
• Inspect engine air cleaner if using in dusty or off-road conditions
432 SERVICING AND MAINTENANCE
Page 435 of 614

Mileage or time passed (whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV joints. X X X X X X X
Inspect front suspension, boot seals, tie rod ends,
and replace if necessary. XXX X X X X
Inspect the brake linings, parking brake function. X X X X X X X
Inspect front accessory drive belt, tensioner, idler pul-
ley, and replace if necessary. X
Additional Maintenance
Replace engine air cleaner filter. XX X XX
Replace air conditioning/cabin air filter. X X X X X X X
Replace spark plugs.(**) X
Flush and replace the engine, power electronics, and
battery coolant at 10 years or 150,000 miles
(240,000 km), whichever comes first.(***) XX
Inspect and replace PCV valve if necessary. X
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SERVICING AND MAINTENANCE 433