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Driving and Operating 267
driving on sharp curves. The system
does not need to be serviced. The
system may light up due to
guardrails, signs, trees, shrubs, and
other non-moving objects. This is
normal system operation; the
vehicle does not need service.
LCA may not operate when the LCA
sensors in the left or right corners of
the rear bumper are covered with
mud, dirt, snow, ice, or slush, or in
heavy rainstorms. For cleaning
instructions, see "Washing the
Vehicle" underExterior Care0353.
If the DIC still displays the system
unavailable message after cleaning
both sides of the vehicle toward the
rear corners of the vehicle, see your
dealer.
If the LCA displays do not light up
when moving vehicles are in the
side blind zone or are rapidly
approaching this zone and the
system is clean, the system may
need service. Take the vehicle to
your dealer. When LCA is disabled for any
reason other than the driver turning
it off, the Side Blind Zone Alert On
option will not be available on the
personalization menu.
Radio Frequency Information
See
Radio Frequency Statement
0 390.
Lane Departure
Warning (LDW)
If equipped, LDW may help avoid
crashes due to unintentional lane
departures. It may provide a
warning if the vehicle is crossing a
detected lane marking without using
a turn signal in the lane departure
direction. Since this system is part
of the Lane Keep Assist (LKA)
system, read the entire LKA section
before using this feature.
Lane Keep Assist (LKA)
If equipped, LKA may help avoid
crashes due to unintentional lane
departures. It may assist by gently
turning the steering wheel if the vehicle approaches a detected lane
marking without using a turn signal
in that direction. It may also provide
a Lane Departure Warning (LDW)
system alert as the lane marking is
crossed. The LKA system will not
assist or provide an LDW alert if it
detects that you are actively
steering. Override LKA by turning
the steering wheel. LKA uses a
camera to detect lane markings
between 60 km/h (37 mph) and
180 km/h (112 mph).
{Warning
The LKA system does not
continuously steer the vehicle.
It may not keep the vehicle in the
lane or give a Lane Departure
Warning (LDW) alert, even if a
lane marking is detected.
The LKA and LDW systems
may not:
. Provide an alert or enough
steering assist to avoid a
lane departure or crash.
(Continued)
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Vehicle Care 315
FusesUsage
F14 Left front heated seat
F15 –
F16 Sunroof
F17 Communication gateway module (if
equipped)
F18 Instrument cluster
F19 Body control module 1
F20 Wireless charger module
F21 Body control module 4
F22 Infotainment
F23 Body control module 2
F24 –
F25 Parking assist
F26 Communications integration module
F27 Video Fuses
Usage
F28 Radio/Heating, ventilation, and air
conditioning
display
F29 Radio
F30 Steering wheel controls
F31 Front blower
F32 DC AC inverter
F33 Driver power seat
F34 Passenger power seat
F35 Feed/Body control module 4
F36 Electric power steering
F37 Power outlet/ Wireless charger/
Accessory
F38 Body control module 8 Fuses
Usage
F39 Steering wheel controls
backlighting
Circuit
Breakers Usage
F40 –
F41 –
F42 Auxiliary power outlet/Lighter
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Vehicle Care 327
further adjustment is necessary.
If the inflation pressure is low,
add air until the recommended
pressure is reached. If the
inflation pressure is high, press
on the metal stem in the center
of the tire valve to release air.
Recheck the tire pressure with
the tire gauge.
Put the valve caps back on the
valve stems to keep out dirt and
moisture and prevent leaks. Use
only valve caps designed for the
vehicle by GM. TPMS sensors
could be damaged and would
not be covered by the vehicle
warranty.Tire Pressure for
High-Speed Operation
{Warning
Driving at high speeds, 160 km/h
(100 mph) or higher, puts
additional strain on tires.
Sustained high-speed driving
causes excessive heat buildup
and can cause sudden tire failure.
This could cause a crash, and
you or others could be killed.
Some high-speed rated tires
require inflation pressure
adjustment for high-speed
operation. When speed limits and
road conditions allow the vehicle
to be driven at high speeds, make
sure the tires are rated for
high-speed operation, are in
excellent condition, and are set to
the correct cold tire inflation
pressure for the vehicle load.Vehicles with 255/65R18 or
255/55R20 size tires require
inflation pressure adjustment when
driving the vehicle at speeds of
160 km/h (100 mph) or higher. Set
the cold inflation pressure to the
maximum inflation pressure shown
on the tire sidewall, or 280 kPa
(41 psi), whichever is lower. Return
the tires to the recommended cold
tire inflation pressure when
high-speed driving has ended.
See
Vehicle Load Limits 0219 and
Tire Pressure 0326.
The maximum load and inflation
pressure is molded on the tire
sidewall, in small letters, near the
rim flange. It will read something like
this: Maximum load
690 kg (1,521 lbs) 300 kPa (44 psi)
Max. Press.
Tire Pressure Monitor
System
The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor
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328 Vehicle Care
the air pressure in your tires and
transmit tire pressure readings to a
receiver located in the vehicle.
Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recommended
by the vehicle manufacturer on the
vehicle placard or tire inflation
pressure label. (If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or
tire inflation pressure label, you
should determine the proper tire
inflation pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a
tire pressure monitoring system
(TPMS) that illuminates a low tire
pressure telltale when one or more
of your tires is significantly
under-inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them
to the proper pressure. Driving on a
significantly under-inflated tire
causes the tire to overheat and canlead to tire failure. Under-inflation
also reduces fuel efficiency and tire
tread life, and may affect the
vehicle's handling and stopping
ability.
Please note that the TPMS is not a
substitute for proper tire
maintenance, and it is the driver's
responsibility to maintain correct tire
pressure, even if under-inflation has
not reached the level to trigger
illumination of the TPMS low tire
pressure telltale.
Your vehicle has also been
equipped with a TPMS malfunction
indicator to indicate when the
system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated.
This sequence will continue upon
subsequent vehicle start-ups as
long as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be
able to detect or signal low tirepressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or
wheels on the vehicle that prevent
the TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow the
TPMS to continue to function
properly.
See
Tire Pressure Monitor
Operation 0328.
See Radio Frequency Statement
0 390.
Tire Pressure Monitor
Operation
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS is designed to warn the
driver when a low tire pressure
condition exists. TPMS sensors are
mounted onto each tire and wheel
assembly, excluding the spare tire
and wheel assembly. The TPMS
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330 Vehicle Care
cycle until the problem is corrected.
Some of the conditions that can
cause these to come on are:
.One of the road tires has been
replaced with the spare tire. The
spare tire does not have a
TPMS sensor. The malfunction
light and DIC message should
go off after the road tire is
replaced and the sensor
matching process is performed
successfully. See “TPMS Sensor
Matching Process” later in this
section.
. The TPMS sensor matching
process was not done or not
completed successfully after
rotating the tires. The
malfunction light and the DIC
message should go off after
successfully completing the
sensor matching process. See
"TPMS Sensor Matching
Process" later in this section.
. One or more TPMS sensors are
missing or damaged. The
malfunction light and the DIC
message should go off when the
TPMS sensors are installed and the sensor matching process is
performed successfully. See
your dealer for service.
. Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. See Buying
New Tires 0334.
. Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly it cannot detect or signal a
low tire pressure condition. See
your dealer for service if the TPMS
malfunction light and DIC message
come on and stay on.
Tire Fill Alert (If Equipped)
This feature provides visual and
audible alerts outside the vehicle to
help when inflating an underinflated
tire to the recommended cold tire
pressure. When the low tire pressure warning
light comes on:
1. Park the vehicle in a safe, level place.
2. Set the parking brake firmly.
3. Place the vehicle in P (Park).
4. Add air to the tire that is underinflated. The turn signal
lamp will flash.
When the recommended
pressure is reached, the horn
sounds once and the turn
signal lamp will stop flashing
and briefly turn solid.
Repeat these steps for all
underinflated tires that have
illuminated the low tire pressure
warning light.
If the tire is overinflated by more
than 35 kPa (5 psi), the horn will
sound multiple times and the turn
signal lamp will continue to flash for
eight seconds after filling stops. To
release and correct the pressure,
while the turn signal lamp is still
flashing, briefly press the center of
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360 Vehicle Care
2. Remove excess moisture bygently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change (Continued)
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380 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 380
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 382
Customer Assistance for Text Telephone (TTY) Users . . . . . 383
Online Owner Center . . . . . . . . . 383
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 384
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 384
Scheduling Service Appointments . . . . . . . . . . . . . . . 386
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 386
Collision Damage Repair . . . . . 387
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 389
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 390
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 391
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 391
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 392
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 392
Event Data Recorders . . . . . . . . 392
OnStar . . . . . . . . . . . . . . . . . . . . . . . 393
Infotainment System . . . . . . . . . . 393
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be
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Customer Information 383
Canada
General Motors of Canada
Company
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user inthe U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:
Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 376.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.