Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10603118) - 2018 - CRC - 1/29/18
390 Customer Information
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner’s Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner ’s Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00 –
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner ’s
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Service and Owner publications are
available for many current and past
model year GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday –Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10603118) - 2018 - CRC - 1/29/18
392 Customer Information
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0811.
In other Central America and
Caribbean Countries, call
52-722-236-0680.
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10603118) - 2018 - CRC - 1/29/18
OnStar 401
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 390.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10603118) - 2018 - CRC - 1/29/18
402 OnStar
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0281. Added electrical equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10603118) - 2018 - CRC - 1/29/18
406 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 284
Accessory Power . . . . . . . . . . . . . . . 228
Adaptive Cruise Control . . . . . . . . 246
Add-On Electrical Equipment . . . 281
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 400
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 370
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 65
Agreements Trademarks and License . . . . . 199
Air Cleaner/Filter, Engine . . . . . . . 293
Air Conditioning . . . . . . . . . . . 200, 203
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 206
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 205
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . 96
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 89
Passenger Sensing System . . . . 91
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 89
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 90 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 88
Where Are the Airbags? . . . . . . . . 86
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 95
Passenger Status Indicator . . . 140
Readiness Light . . . . . . . . . . . . . . 140
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 95
System Check . . . . . . . . . . . . . . . . . . 84
Alarm Vehicle Security . . . . . . . . . . . . . . . . 51
Alert Lane Change . . . . . . . . . . . . . . . . . 265
Side Blind Zone (SBZA) . . . . . . 265
All-Season Tires . . . . . . . . . . . . . . . . 319
All-Wheel Drive . . . . . . . . . . . . 235, 303
AM-FM Radio . . . . . . . . . . . . . . . . . . . 180
Antenna . . . . . . . . . . . . . . . . . . . . . . . . 184
Multi-band . . . . . . . . . . . . . . . . . . . . 184
Antilock Brake System (ABS) . . . 236
Warning Light . . . . . . . . . . . . . . . . . 144
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 353
Interior . . . . . . . . . . . . . . . . . . . . . . . . 358
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Index 409
Driver Mode Control . . . . . . . . . . . . 241
DrivingAssistance Systems . . . . . . . . . . 259
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 273
Defensive . . . . . . . . . . . . . . . . . . . . . 209
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 209
For Better Fuel Economy . . . . . . . 29
Hill and Mountain Roads . . . . . . 217
If the Vehicle is Stuck . . . . . . . . . 219
Loss of Control . . . . . . . . . . . . . . . .211
Off-Road . . . . . . . . . . . . . . . . . . . . . .211
Off-Road Recovery . . . . . . . . . . . 210
Vehicle Load Limits . . . . . . . . . . . 219
Wet Roads . . . . . . . . . . . . . . . . . . . 216
Winter . . . . . . . . . . . . . . . . . . . . . . . . 217
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 200
E
Electric Parking Brake . . . . . . . . . . 237
Electric Parking Brake Light . . . . 144
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 281
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 310
Fuses and Circuit Breakers . . . 310 Electrical System (cont'd)
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 314
Overload . . . . . . . . . . . . . . . . . . . . . 309
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 316
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 395
Engine
Air Cleaner/Filter . . . . . . . . . . . . . 293
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 141
Compartment Overview . . . . . . . 286
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 138
Cooling System . . . . . . . . . . . . . . . 294
Drive Belt Routing . . . . . . . . . . . . 379
Exhaust . . . . . . . . . . . . . . . . . . . . . . 231
Heater . . . . . . . . . . . . . . . . . . . . . . . . 227
Oil Life System . . . . . . . . . . . . . . . 291
Oil Pressure Light . . . . . . . . . . . . 147
Overheating . . . . . . . . . . . . . . . . . . 298
Power Messages . . . . . . . . . . . . . 153
Running While Parked . . . . . . . . 231
Starting . . . . . . . . . . . . . . . . . . . . . . . 225
Entry Lighting . . . . . . . . . . . . . . . . . . . 173
Equipment, Towing . . . . . . . . . . . . . 279
Event Data Recorders . . . . . . . . . . 392 Exit Lighting . . . . . . . . . . . . . . . . . . . . 173
Extended Parking . . . . . . . . . . . . . . . 230
Extender, Seat Belt . . . . . . . . . . . . . . 83
Exterior Lamp Controls . . . . . . . . . 166
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 174
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter, Engine Air Cleaner . . . . . . . . . . . 293
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 168
Flashers, Hazard Warning . . . . . . 170
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 339 Changing . . . . . . . . . . . . . . . . . . . . . 341
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 361
Fluid
Automatic Transmission . . . . . . 292
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 301
Washer . . . . . . . . . . . . . . . . . . . . . . . 299
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 170
Folding Mirrors . . . . . . . . . . . . . . . . . . 53
Forward Automatic Braking . . . . . 261
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 259
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 390
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Index 413
Operation (cont'd)Infotainment System . . . . . . . . . . 178
Ordering Service Publications . . . . . . . . . . 389
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 129
Overheating, Engine . . . . . . . . . . . . 298
Overview . . . . . . . . . . . . . . . . . . . . . . . 177
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 229
Shifting Out of . . . . . . . . . . . . . . . . 229
Parking
Brake and P (Park)Mechanism Check . . . . . . . . . . 304
Extended . . . . . . . . . . . . . . . . . . . . . 230
Over Things That Burn . . . . . . . 230
Parking Assist . . . . . . . . . . . . . . . . . . 256
Parking or Backing
Assistance Systems . . . . . . . . . . 256
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 140
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Passenger Sensing System . . . . . 91
Pedestrian Ahead Indicator . . . . . 145 Perchlorate Materials
Requirements, California . . . . . . 284
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 154
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . 196
Bluetooth . . . . . . . . . . . . . . . . 191, 192
Hands-Free . . . . . . . . . . . . . . . . . . . 197
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 42
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Outlets . . . . . . . . . . . . . . . . . . . . . . . 129
Protection, Battery . . . . . . . . . . . . 174
Retained Accessory (RAP) . . . 228
Seat Adjustment . . . . . . . . . . . . . . . . 65
Windows . . . . . . . . . . . . . . . . . . . . . . . 57
Pregnancy, Using Seat Belts . . . . 82
Privacy Vehicle Data Recording . . . . . . . 392
Program Courtesy Transportation . . . . . . 386
Proposition
65 Warning,
California . . . . . . . . . . . .283, 302, 348, Back Cover
R
Radio Frequency Statement . . . . 390
Radio Reception . . . . . . . . . . . . . . . . 183
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 180
Satellite . . . . . . . . . . . . . . . . . . . . . . . 181
Reading Lamps . . . . . . . . . . . . . . . . . 172
Rear Camera Mirror . . . . . . . . . . . . . 55
Rear Climate Control System . . . 203
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 71 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 74
Rear Vision Camera (RVC) . . . . . 256
Rear Window Washer/Wiper . . . . 126
Rearview Mirrors . . . . . . . . . . . . . . . . 54 Automatic Dimming . . . . . . . . . . . . . 54
Reclining Seatbacks . . . . . . . . . . . . . 66
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 373
Records
Maintenance . . . . . . . . . . . . . . . . . . 375
Recreational Vehicle Towing . . . . 351
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 384
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . . 32
Remote Vehicle Start . . . . . . . . . . . . 38
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 96
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414 Index
Replacement Parts (cont'd)Maintenance . . . . . . . . . . . . . . . . . . 374
Replacing Airbag System . . . . . . . . 96
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . 112
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 84
Reporting Safety Defects Canadian Government . . . . . . . . 391
General Motors . . . . . . . . . . . . . . . 392
U.S. Government . . . . . . . . . . . . . 391
Restraints Where to Put . . . . . . . . . . . . . . . . . 103
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 228
Reverse Tilt Mirrors . . . . . . . . . . . . . . 54
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 216
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 384
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 59
Roof Rack System . . . . . . . . . . . . . . 121
Rotation, Tires . . . . . . . . . . . . . . . . . . 333
Routing, Engine Drive Belt . . . . . . 379
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . . 231S
Safety Defects ReportingCanadian Government . . . . . . . . 391
General Motors . . . . . . . . . . . . . . . 392
U.S. Government . . . . . . . . . . . . . 391
Safety Locks . . . . . . . . . . . . . . . . . . . . . 43
Safety System Check . . . . . . . . . . . . 83
Satellite Radio . . . . . . . . . . . . . . . . . . 181
Scheduling Appointments . . . . . . . 386
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 77 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Extender . . . . . . . . . . . . . . . . . . . . . . . . 83
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 78
Lap-Shoulder Belt . . . . . . . . . . . . . . 79
Reminders . . . . . . . . . . . . . . . . . . . . 139
Replacing after a Crash . . . . . . . . 84
Use During Pregnancy . . . . . . . . . . 82
Seats
Adjustment, Front . . . . . . . . . . . . . . . 64
Head Restraints . . . . . . . . . . . . . . . . 62
Heated and Ventilated Front . . . . 70
Heated, Rear . . . . . . . . . . . . . . . . . . . 74
Lumbar Adjustment, Front . . . . . . 65
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 67
Power Adjustment, Front . . . . . . . 65
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Reclining Seatbacks . . . . . . . . . . . . 66 Seats (cont'd)
Third Row Seat . . . . . . . . . . . . . . . . . 74
Securing Child Restraints . . . . . . . . . . . . . . . . 112, 114
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 148
OnStar . . . . . . . . . . . . . . . . . . . . . . . 396
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 51
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 51
Service . . . . . . . . . . . . . . . . . . . . . . . . . 206 Accessories andModifications . . . . . . . . . . . . . . . . 284
Doing Your Own Work . . . . . . . . 284
Maintenance Records . . . . . . . . 375
Maintenance, General Information . . . . . . . . . . . . . . . . . . 363
Parts Identification Label . . . . . 376
Publications Ordering Information . . . . . . . . . . . . . . . . . . 389
Scheduling Appointments . . . . . 386
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . 144
Services
Special Application . . . . . . . . . . . 370
Servicing the Airbag . . . . . . . . . . . . . 95
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 303