Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
454 Service and Maintenance
PartGM Part Number ACDelco Part Number
Passenger Compartment Air Filter 23281440CF188
Spark Plugs
4.3L V6 1262244141–114
5.3L V8; 6.2L V8 1262244141–114
6.0L V8 1262125841–110
Wiper Blades Driver Side –55 cm (21.7 in) 23417074-
Passenger Side –55 cm (21.7 in) 23417074-
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
Service and Maintenance 455
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
464 Customer Information
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 456.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download owner ’s manuals.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
Customer Information 465
.Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935. General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle .
Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
470 Customer Information
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 082.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner
’s Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner ’s Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00 –
$40.00 (U.S.) plus handling and
shipping fees.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
480 OnStar
3. Say the entire number withoutpausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply.
Advanced Diagnostics requires an
active OnStar paid service plan,
e-mail address on file, and
enrollment in Advanced Diagnostics.
Includes:
. Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly reports
of the vehicle’s health. Or
press
Qto have an Advisor
initiate a remote diagnostic
report. .
Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
check may be required to
confirm the accuracy of the
alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, pressQto speak to an
Advisor, or see www.onstar.com.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
Index 487
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 336
Accessory Power . . . . . . . . . . . . . . . 251
Active Fuel Management . . . . . . . 256
Add-On Electrical Equipment . . . 329
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . 330
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 481
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 448
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . . 247
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 60
Agreements Trademarks and License . . . . . 210
Air Cleaner/Filter, Engine . . . . . . . 351
Air Conditioning . . . . . .216, 218, 220
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 224
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 223
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 91
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 82
Passenger Sensing System . . . . 86 Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 82
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 82
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 80
Where Are the Airbags? . . . . . . . . 78
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 90
Light On-Off . . . . . . . . . . . . . . . . . . 144
On-Off Light . . . . . . . . . . . . . . . . . . 144
On-Off Switch . . . . . . . . . . . . . . . . . . 84
Passenger Status Indicator . . . 146
Readiness Light . . . . . . . . . . . . . . 144
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 90
System Check . . . . . . . . . . . . . . . . . . 77
Alarm Vehicle Security . . . . . . . . . . . . . . . . 44
All-Season Tires . . . . . . . . . . . . . . . . 384
All-Terrain Tires . . . . . . . . . . . . . . . . . 386
AM-FM Radio . . . . . . . . . . . . . . . . . . . 185
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . 189
Multi-band . . . . . . . . . . . . . . . . . . . . 189
Antilock Brake System (ABS) . . . 273
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
Index 491
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . 358
Fast Idle System . . . . . . . . . . . . . . . . 251
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . 13
Filter, Engine Air Cleaner . . . . . . . . . . . 351
Fixed Mast Antenna . . . . . . . . . . . . 189
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 174
Flashers, Hazard Warning . . . . . . 175
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 408 Changing . . . . . . . . . . . . . . . . . . . . . 410
FlexFuel
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Floor Console Storage . . . . . . . . . . 126
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 439
Fluid Automatic
Transmission . . . . . . . . . . . 347, 350
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 361
Four-Wheel Drive Transfer Case . . . . . . . . . . . . . . . 265
Power Steering . . . . . . . . . . . . . . . 359
Washer . . . . . . . . . . . . . . . . . . . . . . . 359
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 176 Bulb Replacement . . . . . . . . . . . . 373
Folding Mirrors . . . . . . . . . . . . . . . . . . 49 Forward Automatic Braking . . . . . 287
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 285
Four-Wheel Drive . . . . . . . . . . 265, 363
Four-Wheel-Drive Light . . . . . . . . . 150
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 471
Front Axle . . . . . . . . . . . . . . . . . . . . . . 364
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 59
Heated and Ventilated . . . . . . . . . . 65
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292 Additives . . . . . . . . . . . . . . . . . . . . . 293
Economy Driving . . . . . . . . . . . . . . . 32
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 296
Filling the Tank . . . . . . . . . . . . . . . 294
Foreign Countries . . . . . . . . . . . . 293
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 140
Low Fuel Warning Light . . . . . . . 153
Management, Active . . . . . . . . . . 256
Requirements, California . . . . . 293
Full-Size Spare Tire . . . . . . . . . . . . 420
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 376 Fuses (cont'd)
Fuses and Circuit Breakers . . . 376
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 380, 381
G
Garage Door Opener . . . . . . . . . . . 168
Programming . . . . . . . . . . . . . . . . . 168
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 370
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 142
Engine Oil Pressure . . . . . . . . . . 141
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Odometer . . . . . . . . . . . . . . . . . . . . . 140
Speedometer . . . . . . . . . . . . . . . . . 140
Tachometer . . . . . . . . . . . . . . . . . . . 140
Trip Odometer . . . . . . . . . . . . . . . . 140
Voltmeter . . . . . . . . . . . . . . . . . . . . . 143
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 136
General Information Service and Maintenance . . . . . 441
Towing . . . . . . . . . . . . . . . . . . . . . . . . 296
Vehicle Care . . . . . . . . . . . . . . . . . . 335
Glove Box . . . . . . . . . . . . . . . . . . . . . . 124
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 465