Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
Customer Information 465
.Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935. General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle .
Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
470 Customer Information
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 082.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner
’s Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner ’s Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00 –
$40.00 (U.S.) plus handling and
shipping fees.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
Customer Information 471
Without Pouch: Owner’s
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Service and Owner publications are
available for many current and past
model year GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday –Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170 Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
490 Index
D
Damage Repair, Collision . . . . . . . 468
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 474
OnStar . . . . . . . . . . . . . . . . . . . . . . . 474
Data Recorders, Event . . . . . . . . . 473
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 174
Defensive Driving . . . . . . . . . . . . . . . 228
Diagnostics
OnStar . . . . . . . . . . . . . . . . . . . . . . . 480
Distracted Driving . . . . . . . . . . . . . . . 227
Dome Lamps . . . . . . . . . . . . . . . . . . . 178
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Power Locks . . . . . . . . . . . . . . . . . . . . 41
Drive Belt Routing, Engine . . . . . . 460
Driver Assistance Systems . . . . . 281
Driver Information Center (DIC) . . . . . . . . . . . . . 155, 156
Driving Assistance Systems . . . . . . . . . . 285
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 296
Defensive . . . . . . . . . . . . . . . . . . . . . 228
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 228
For Better Fuel Economy . . . . . . . 32 Driving (cont'd)
Hill and Mountain Roads . . . . . . 236
If the Vehicle is Stuck . . . . . . . . . 238
Loss of Control . . . . . . . . . . . . . . . 230
Off-Road . . . . . . . . . . . . . . . . . . . . . 231
Off-Road Recovery . . . . . . . . . . . 230
Vehicle Load Limits . . . . . . . . . . . 239
Wet Roads . . . . . . . . . . . . . . . . . . . 235
Winter . . . . . . . . . . . . . . . . . . . . . . . . 237
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 220
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 293
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 329
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 376
Fuses and Circuit Breakers . . . 376
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 380, 381
Overload . . . . . . . . . . . . . . . . . . . . . 375
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . 476
Engine Air Cleaner/Filter . . . . . . . . . . . . . 351 Engine (cont'd)
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 147
Compartment Overview . . . . . . . 338
Coolant Heater . . . . . . . . . . . . . . . 252
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 142
Cooling System . . . . . . . . . . . . . . . 352
Drive Belt Routing . . . . . . . . . . . . 460
Exhaust . . . . . . . . . . . . . . . . . . . . . . 256
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Oil Life System . . . . . . . . . . . . . . . 346
Oil Pressure Gauge . . . . . . . . . . 141
Overheated Protection Operating Mode . . . . . . . . . . . . . 358
Overheating . . . . . . . . . . . . . . . . . . 356
Power Messages . . . . . . . . . . . . . 160
Running While Parked . . . . . . . . 257
Starting . . . . . . . . . . . . . . . . . . . . . . . 249
Entry Lighting . . . . . . . . . . . . . . . . . . . 179
Equipment, Towing . . . . . . . . . . . . . 318
Event Data Recorders . . . . . . . . . . 473
Exit Lighting . . . . . . . . . . . . . . . . . . . . 179
Extender, Seat Belt . . . . . . . . . . . . . . 75
Exterior Lamp Controls . . . . . . . . . 171
Exterior Lamps Off Reminder . . . 173
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 180
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
Index 493
Lamps (cont'd)Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 180
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 147
On Reminder . . . . . . . . . . . . . . . . . 154
Reading . . . . . . . . . . . . . . . . . . . . . . 178
Taillamps . . . . . . . . . . . . . . . . . . . . . 373
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 288
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Lane Keep Assist (LKA) . . . . . . . . 290
Lane Keep Assist Light . . . . . . . . . 151
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . . 75
Lap-Shoulder Belt . . . . . . . . . . . . . . . 71
LATCH System Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . 111
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 99
LED Lighting . . . . . . . . . . . . . . . . . . . . 371
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 179
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Illumination Control . . . . . . . . . . . 177
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 371 Lights
Airbag On-Off . . . . . . . . . . . . . . . . . 144
Airbag Readiness . . . . . . . . . . . . . 144
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 150
Brake System Warning . . . . . . . 149
Charging System . . . . . . . . . . . . . 147
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . 147
Cruise Control . . . . . . . . . . . . . . . . 154
Flash-to-Pass . . . . . . . . . . . . . . . . . 174
Four-Wheel-Drive . . . . . . . . . . . . . 150
Front Fog Lamp . . . . . . . . . . . . . . 154
High-Beam On . . . . . . . . . . . . . . . . 154
High/Low Beam Changer . . . . . 173
Hill Descent Control . . . . . . . . . . 151
Lane Departure Warning . . . . . . 151
Lane Keep Assist . . . . . . . . . . . . . 151
Low Fuel Warning . . . . . . . . . . . . 153
Seat Belt Reminders . . . . . . . . . . 143
Security . . . . . . . . . . . . . . . . . . . . . . 153
StabiliTrak OFF . . . . . . . . . . . . . . . 152
Tire Pressure . . . . . . . . . . . . . . . . . 153
Tow/Haul Mode . . . . . . . . . . . . . . . 150
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . 152
Traction Off . . . . . . . . . . . . . . . . . . . 152 Locking Rear Axle . . . . . . . . . . . . . . 278
Locks
Automatic Door . . . . . . . . . . . . . . . . . 41
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Lockout Protection . . . . . . . . . . . . . . 42
Power Door . . . . . . . . . . . . . . . . . . . . . 41
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Loss of Control . . . . . . . . . . . . . . . . . 230
Low Fuel Warning Light . . . . . . . . . 153
Low-Profile Tires . . . . . . . . . . . . . . . . 385
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 99
Lumbar Adjustment . . . . . . . . . . . . . . 60 Front Seats . . . . . . . . . . . . . . . . . . . . . 60
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 455
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 448
Maintenance Schedule . . . . . . . . . 443 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 451
Transfer Case . . . . . . . . . . . . . . . . 265
Malfunction Indicator Lamp . . . . . 147
Manual Mirrors . . . . . . . . . . . . . . . . . . 47
Manual Mode . . . . . . . . . . . . . . . . . . . 260
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
494 Index
Manual Transmission . . . . . . . . . . . 263Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Manual Windows . . . . . . . . . . . . . . . . 52
Media Avoiding Untrusted Devices . . 190
Memory Features . . . . . . . . . . . . . . . . 13
Memory Seats . . . . . . . . . . . . . . . . . . . 62
Messages Engine Power . . . . . . . . . . . . . . . . 160
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 159
Vehicle Speed . . . . . . . . . . . . . . . . 160
Mirrors Automatic Dimming . . . . . . . . . . . . . 50
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 52
Blind Spot . . . . . . . . . . . . . . . . . . . . . . 50
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 47
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 49
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 50
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 47
Manual Rearview . . . . . . . . . . . . . . . 52
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Tilt in Reverse . . . . . . . . . . . . . . . . . . 51
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 48
Mirrors, Interior Rearview . . . . . . . . 51
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . . . 394
Multi-band Antenna . . . . . . . . . . . . . 189N
Navigation OnStar . . . . . . . . . . . . . . . . . . . . . . . 477
New Vehicle Break-In . . . . . . . . . . . 247
Noise Control System . . . . . . . . . . 366
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 140 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 231 Driving . . . . . . . . . . . . . . . . . . . . . . . . 231
Recovery . . . . . . . . . . . . . . . . . . . . . 230
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 343
Engine Oil Life System . . . . . . . 346
Engine Oil Pressure Gauge . . . 141
Older Children, Restraints . . . . . . . 92
Online Owner Center . . . . . . . . . . . 464
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 474
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 481
OnStar Connections . . . . . . . . . . . . 478
OnStar Diagnostics . . . . . . . . . . . . . 480
OnStar Emergency . . . . . . . . . . . . . 476
OnStar Navigation . . . . . . . . . . . . . . 477
OnStar Overview . . . . . . . . . . . . . . . 475
OnStar Security . . . . . . . . . . . . . . . . 477 Operating Mode
Overheated Engine
Protection . . . . . . . . . . . . . . . . . . . 358
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 176
Ordering Service Publications . . . . . . . . . . 470
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 132
Overheated Engine Protection Operating Mode . . . . 358
Overheating, Engine . . . . . . . . . . . . 356
Overview . . . . . . . . . . . . . . . . . . . . . . . 183
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 253
Shifting Out of . . . . . . . . . . . . . . . . 255
Parking . . . . . . . . . . . . . . . . . . . . . . . . . 255 Brake . . . . . . . . . . . . . . . . . . . . . . . . . 273
Brake and P (Park)Mechanism Check . . . . . . . . . . 368
Over Things That Burn . . . . . . . 255
Parking Assist . . . . . . . . . . . . . . . . . . 282
Parking or Backing Assistance Systems . . . . . . . . . . 282
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 146