2018 CHEVROLET IMPALA Owner's Manual

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
328 OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 317.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
OnStar 329
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. Added electrical equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
330 OnStar
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
opensource.lge.com/index
www.onstar.com/us/en/
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg, .
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,” WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR
OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION
WITH THE SOFTWARE OR THE
USE OR OTHER DEALINGS IN
THE SOFTWARE.
Except as contained in this notice,
the name of a copyright holder shall
not be used in advertising or
otherwise to promote the sale, use
or other dealings in this Software
without prior written authorization of
the copyright holder.
unzip:
This is version 2005-Feb-10 of the
Info-ZIP copyright and license. The
definitive version of this document

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
OnStar 331
should be available at ftp://
ftp.info-zip.org/pub/infozip/
license.html indefinitely.
Copyright (c) 1990-2005 Info-ZIP. All
rights reserved.
For the purposes of this copyright
and license,“Info-ZIP”is defined as
the following set of individuals:
Mark Adler, John Bush, Karl Davis,
Harald Denker, Jean-Michel Dubois,
Jean-loup Gailly, Hunter Goatley, Ed
Gordon, Ian Gorman, Chris
Herborth, Dirk Haase, Greg Hartwig,
Robert Heath, Jonathan Hudson,
Paul Kienitz, David Kirschbaum,
Johnny Lee, Onno van der Linden,
Igor Mandrichenko, Steve P. Miller,
Sergio Monesi, Keith Owens,
George Petrov, Greg Roelofs, Kai
Uwe Rommel, Steve Salisbury,
Dave Smith, Steven M. Schweda,
Christian Spieler, Cosmin Truta,
Antoine Verheijen, Paul von Behren,
Rich Wales, Mike White.
This software is provided “as is,”
without warranty of any kind,
express or implied. In no event shall
Info-ZIP or its contributors be held liable for any direct, indirect,
incidental, special or consequential
damages arising out of the use of or
inability to use this software.
Permission is granted to anyone to
use this software for any purpose,
including commercial applications,
and to alter it and redistribute it
freely, subject to the following
restrictions:
1. Redistributions of source code must retain the above copyright
notice, definition, disclaimer,
and this list of conditions.
2. Redistributions in binary form (compiled executables) must
reproduce the above copyright
notice, definition, disclaimer,
and this list of conditions in
documentation and/or other
materials provided with the
distribution. The sole exception
to this condition is redistribution
of a standard UnZipSFX binary
(including SFXWiz) as part of a
self-extracting archive; that is
permitted without inclusion of
this license, as long as the normal SFX banner has not
been removed from the binary
or disabled.
3. Altered versions–including, but not limited to, ports to new
operating systems, existing
ports with new graphical
interfaces, and dynamic,
shared, or static library
versions–must be plainly
marked as such and must not
be misrepresented as being
the original source. Such
altered versions also must not
be misrepresented as being
Info-ZIP releases–including,
but not limited to, labeling of
the altered versions with the
names “Info-ZIP” (or any
variation thereof, including, but
not limited to, different
capitalizations), “Pocket
UnZip,” “WiZ” or“MacZip”
without the explicit permission
of Info-ZIP. Such altered
versions are further prohibited
from misrepresentative use of
the Zip-Bugs or Info-ZIP e-mail
addresses or of the
Info-ZIP URL(s).

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
332 OnStar
4. Info-ZIP retains the right to usethe names “Info-ZIP,” “Zip,”
“UnZip,” “UnZipSFX,” “WiZ,”
“Pocket UnZip,” “Pocket Zip,”
and “MacZip” for its own
source and binary releases.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Index 333
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 215
Accessory Power . . . . . . . . . . . . . . . 172
Adaptive Cruise Control . . . . . . . . 184
Add-On Electrical Equipment . . . 211
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 327
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 298
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 55
Air Cleaner/Filter, Engine . . . . . . . 224
Air Conditioning . . . . . . . . . . . 147, 150
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 155
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 154
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 80
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 73
Passenger Sensing System . . . . 74
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 72
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 73
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 71 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . 70
Airbags Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 79
Passenger Status Indicator . . . .116
Readiness Light . . . . . . . . . . . . . . .116
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 79
System Check . . . . . . . . . . . . . . . . . . 68
Alarm Vehicle Security . . . . . . . . . . . . . . . . 41
Alert Lane Change . . . . . . . . . . . . . . . . . 198
Side Blind Zone (SBZA) . . . . . . 198
All-Season Tires . . . . . . . . . . . . . . . . 249
Antilock Brake System (ABS) . . . 178 Warning Light . . . . . . . . . . . . . . . . . 121
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 281
Interior . . . . . . . . . . . . . . . . . . . . . . . . 286
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 311
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 195
Assistance Systems for Parking and Backing . . . . . . . . . . 192

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
334 Index
AutomaticDimming Mirrors . . . . . . . . . . . . . . . . 44
Door Locks . . . . . . . . . . . . . . . . . . . . . 38
Forward Braking . . . . . . . . . . . . . . 197
Headlamp System . . . . . . . . . . . . 141
Transmission . . . . . . . . . . . . . . . . . 175
Transmission Fluid . . . . . . . . . . . 223
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 177
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 235
B
Battery
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 145
Load Management . . . . . . . . . . . . 144
Power Protection . . . . . . . . . . . . . 145
Battery - North America . . . . 233, 276
Blade Replacement, Wiper . . . . . 235
Brake Parking, Electric . . . . . . . . . . . . . . 178
System Warning Light . . . . . . . . .119
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 231 Antilock . . . . . . . . . . . . . . . . . . . . . . . 178
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 180
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 232 Braking . . . . . . . . . . . . . . . . . . . . . . . . . 158
Automatic Forward . . . . . . . . . . . 197
Break-In, New Vehicle . . . . . . . . . . 167
Bulb Replacement Halogen Bulbs . . . . . . . . . . . . . . . . 238
Headlamp Aiming . . . . . . . . . . . . . 237
Headlamps . . . . . . . . . . . . . . . . . . . 238
Headlamps, Front TurnSignal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 238
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 238
License Plate Lamps . . . . . . . . . 241
Taillamps, Turn Signal, Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 240
Buying New Tires . . . . . . . . . . . . . . . 264
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 106
California Fuel Requirements . . . . . . . . . . . 202
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 215 California
Proposition
65 Warning . . . . . . . . . .214, 233, 276,
Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 305
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 174
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Winter Driving . . . . . . . . . . . . . . . . 162
Cargo Management System . . . . . . . . . 101
Caution, Danger, and Warning . . . . 2
Center Console Storage . . . . . . . . 100
Chains, Tire . . . . . . . . . . . . . . . . . . . . 268
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . 108
Charging System Light . . . . . . . . . 117
Check Engine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . .118
Child Restraints Infants and Young Children . . . . . 82
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 87
Older Children . . . . . . . . . . . . . . . . . . 81
Securing . . . . . . . . . . . . . . . . . . . . 94, 96

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2018 - CRC - 8/22/17
Index 335
Child Restraints (cont'd)Systems . . . . . . . . . . . . . . . . . . . . . . . . 85
Circuit Breakers . . . . . . . . . . . . . . . . 243
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 281
Interior Care . . . . . . . . . . . . . . . . . . 286
Climate Control Systems . . . . . . . 147 Air Conditioning . . . . . . . . . . . . . . 147
Dual Automatic . . . . . . . . . . . . . . . 150
Heating . . . . . . . . . . . . . . . . . . . . . . . 147
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Cluster, Instrument . . . . . . . . . . . . . 110
Collision Damage Repair . . . . . . . 314
Compact Spare Tire . . . . . . . . . . . . 275
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 99
Compass . . . . . . . . . . . . . . . . . . . . . . . 106
Connections OnStar . . . . . . . . . . . . . . . . . . . . . . . 324
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 181
Control of a Vehicle . . . . . . . . . . . . . 158
Convenience Net . . . . . . . . . . . . . . . 102
Convex Mirrors . . . . . . . . . . . . . . . . . . 43
Coolant
Engine Temperature Gauge . . .115
Cooling . . . . . . . . . . . . . . . . . . . . 147, 150 Cooling System . . . . . . . . . . . . . . . . . 225
Courtesy Lamps . . . . . . . . . . . . . . . . 142
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 313
Cruise Control . . . . . . . . . . . . . . . . . . 182 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Cruise Control, Adaptive . . . . . . . . 184
Cupholders . . . . . . . . . . . . . . . . . . . . . 100
Customer Assistance . . . . . . . . . . . 310
Offices . . . . . . . . . . . . . . . . . . . . . . . . 309
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 310
Customer Information Service PublicationsOrdering Information . . . . . . . . 316
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 307
D
Damage Repair, Collision . . . . . . . 314
Danger, Warning, and Caution . . . . 2
Data CollectionInfotainment System . . . . . . . . . . 320
OnStar . . . . . . . . . . . . . . . . . . . . . . . 320
Data Recorders, Event . . . . . . . . . 319
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 140
Defensive Driving . . . . . . . . . . . . . . . 158 Delayed Locking . . . . . . . . . . . . . . . . . 38
Diagnostics
OnStar . . . . . . . . . . . . . . . . . . . . . . . 326
Distracted Driving . . . . . . . . . . . . . . . 157
Dome Lamps . . . . . . . . . . . . . . . . . . . 143
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 125
Delayed Locking . . . . . . . . . . . . . . . . 38
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Power Locks . . . . . . . . . . . . . . . . . . . . 38
Drive Belt Routing, Engine . . . . . . 306
Driver Assistance Systems . . . . . 192
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . 125
Driving Assistance Systems . . . . . . . . . . 195
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 206
Defensive . . . . . . . . . . . . . . . . . . . . . 158
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 158
For Better Fuel Economy . . . . . . . 26
Hill and Mountain Roads . . . . . . 161
If the Vehicle is Stuck . . . . . . . . . 163
Loss of Control . . . . . . . . . . . . . . . 160
Off-Road Recovery . . . . . . . . . . . 159
Vehicle Load Limits . . . . . . . . . . . 163
Wet Roads . . . . . . . . . . . . . . . . . . . 160
Winter . . . . . . . . . . . . . . . . . . . . . . . . 162