Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
8 In Brief
Initial Drive
Information
This section provides a brief
overview about some of the
important features that may or may
not be on your specific vehicle.
For more detailed information, refer
to each of the features which can be
found later in this owner’s manual.
Stop/Start System
The vehicle may have a fuel saving
Stop/Start system to shut off the
engine and help conserve fuel.
When the brakes are applied and
the vehicle is at a complete stop,
the engine may turn off. When the
brake pedal is released or the
accelerator pedal is pushed, the
engine will restart. The engine may
restart even while the brake is
applied. SeeStarting the Engine
0 169.
Remote Keyless Entry
(RKE) System
The Remote Keyless Entry (RKE)
transmitter may work up to 60 m
(197 ft) away from the vehicle.
RKE with Remote Start Shown,
without Similar
Press the button to extend the key.
The key can be used for all locks.
K: Press to unlock the driver door
or all doors.
Q: Press to lock all doors. Lock and unlock feedback can be
personalized. See
Vehicle
Personalization 0128.
Y:Press and hold to release the
trunk.
7: Press and release one time to
initiate vehicle locator. Press and
hold for at least three seconds to
sound the panic alarm. Press again
to cancel the panic alarm.
See Keys 027 and Remote Keyless
Entry (RKE) System Operation 028.
Remote Vehicle Start
If equipped, the engine can be
started from outside of the vehicle.
Starting the Vehicle
1. Press and releaseQon the
RKE transmitter.
2. Immediately press and hold
/
for at least four seconds or until
the turn signal lamps flash.
Start the vehicle normally after
entering.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Keys, Doors, and Windows 27
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . 28
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . 28
Remote Vehicle Start . . . . . . . . . . 34
Door Locks . . . . . . . . . . . . . . . . . . . . 35
Power Door Locks . . . . . . . . . . . . . 38
Delayed Locking . . . . . . . . . . . . . . . 38
Automatic Door Locks . . . . . . . . . 38
Lockout Protection . . . . . . . . . . . . . 38
Safety Locks . . . . . . . . . . . . . . . . . . . 39
Doors
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 41
Vehicle Alarm System . . . . . . . . . 41
Immobilizer . . . . . . . . . . . . . . . . . . . . 42
Immobilizer Operation . . . . . . . . . 42
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 43
Power Mirrors . . . . . . . . . . . . . . . . . . 43 Folding Mirrors . . . . . . . . . . . . . . . . . 44
Heated Mirrors . . . . . . . . . . . . . . . . . 44
Automatic Dimming Mirror . . . . . 44
Reverse Tilt Mirrors . . . . . . . . . . . . 44
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 45
Manual Rearview Mirror . . . . . . . . 45
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . 45
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 45
Power Windows . . . . . . . . . . . . . . . 45
Sun Visors . . . . . . . . . . . . . . . . . . . . . 47
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 47
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
a Remote Keyless Entry (RKE)
transmitter is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the RKE transmitter
in the vehicle, and children or
others could be caught in the path
of a closing window. Do not leave
children in a vehicle with an RKE
transmitter.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Keys, Doors, and Windows 29
within 1 m (3 ft). See“Keyless
Access Operation” later in this
section.
The transmitter functions may work
up to 60 m (197 ft) away from the
vehicle.
Keep in mind that other conditions,
such as those previously stated, can
impact the performance of the
transmitter.
With Remote Start Shown
Q: Press to lock all doors.
The turn signal indicators may flash
and/or the horn may sound on the
second press to indicate locking.
See Vehicle Personalization 0128. If Unlocked Door Anti-Lockout is
enabled through vehicle
personalization and the driver door
is open when
Qis pressed, all
doors lock and the driver door will
immediately unlock. See Vehicle
Personalization 0128.
If the passenger door is open when
Qis pressed, all doors lock.
Pressing
Qmay also arm the alarm
system. See Vehicle Alarm System
0 41.
K:Press to unlock the driver door.
Press again with five seconds to
unlock all doors. The RKE
transmitter can be programmed to
unlock all doors on the first button
press. See Vehicle Personalization
0 128.
The turn signal indicators may flash
to indicate unlocking. See Vehicle
Personalization 0128.
Pressing
Kwill disarm the alarm
system. See Vehicle Alarm System
0 41.
Y:Press and hold to release the
trunk.
7: Press and release one time to
initiate vehicle locator. The exterior
lamps flash and the horn chirps
three times.
Press and hold
7for at least
three seconds to sound the panic
alarm. The horn sounds and the
turn signals flash for about
30 seconds until
7is pressed again
or the vehicle is started.
/: If equipped, pressQand
release and then immediately press
and hold
/for at least
four seconds to start the engine
from outside the vehicle using the
RKE transmitter. See Remote
Vehicle Start 034.
Keyless Access Operation
The Keyless Access system lets
you lock and unlock the doors and
access the trunk without removing
the RKE transmitter from your
pocket, purse, briefcase, etc. The
RKE transmitter must be within 1 m
(3 ft) of the door being unlocked.
There is a button on the outside
door handles.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Keys, Doors, and Windows 41
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
This vehicle has an anti-theft alarm
system.
The indicator light, on the
instrument panel near the
windshield, indicates the status of
the system:
Off :Alarm system is disarmed. On Solid :
Vehicle is secured
during the delay to arm the system.
Fast Flash : Vehicle is unsecured.
A door, the hood, or the trunk
is open.
Slow Flash : Alarm system is
armed.
Arming the Alarm System
1. Close the trunk and the hood. Turn off the vehicle.
2. Lock the vehicle in one of three ways:
.Use the RKE transmitter.
. Use the Keyless Access
system.
. With a door open, press the
inside
Q.
3. After 30 seconds the alarm system will arm, and the
indicator light will begin to
slowly flash indicating the
alarm system is operating.
Pressing
Qon the RKE
transmitter a second time will bypass the 30-second delay
and immediately arm the alarm
system.
If the driver door is opened without
first unlocking with the RKE
transmitter, the lights will flash to
indicate pre-alarm. If the vehicle is
not started, or the door is not
unlocked by pressing
Kon the RKE
transmitter during the 10–second
pre-alarm, the alarm will be
activated.
If a door, the hood, or the trunk is
opened without first disarming the
system, the turn signals will flash for
about 30 seconds. The alarm
system will then re-arm to monitor
for the next unauthorized event.
The theft-deterrent alarm system will
not arm if the doors are locked with
the key.
Disarming the Alarm System
To disarm the alarm system or turn
off the alarm if it has been activated:
. Press
Kon the RKE transmitter.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
42 Keys, Doors, and Windows
.Unlock the vehicle using the
Keyless Access system.
. Start the vehicle.
To avoid setting off the alarm by
accident:
. Lock the vehicle after all
occupants have left the vehicle
and all doors are closed.
. Always unlock a door with the
RKE transmitter or use the
Keyless Access system,
if equipped.
Unlocking the driver door with the
key will not disarm the system or
turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed on the transmitter
and the lights flash three times, an
alarm occurred previously while the
alarm system was armed.
If the alarm has been activated, a
message will appear on the Driver
Information Center (DIC).
Immobilizer
See Radio Frequency Statement
0 317.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the transmitter
leaves the vehicle.
The immobilization system is
disarmed when ENGINE START/
STOP is pressed and a valid RKE
transmitter is found in the vehicle.
The security light in the instrument
cluster comes on when there is a
problem with arming or disarming
the theft-deterrent system. The system has one or more
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start your
vehicle.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.
If the RKE transmitter appears to be
undamaged, try another transmitter.
Or, you may try placing the
transmitter in the transmitter pocket
in the center console. See
“Starting
the Vehicle with a Low Transmitter
Battery or Wireless Interference”
under Remote Keyless Entry (RKE)
System Operation 028.
If the engine does not start with the
other transmitter or when the
transmitter is in the pocket in the
center console, your vehicle needs
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
OnStar 323
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Navigation
OnStar navigation requires a
specific OnStar service plan. Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display. For other
vehicles press
=as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Index 333
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 215
Accessory Power . . . . . . . . . . . . . . . 172
Adaptive Cruise Control . . . . . . . . 184
Add-On Electrical Equipment . . . 211
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 327
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 298
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 55
Air Cleaner/Filter, Engine . . . . . . . 224
Air Conditioning . . . . . . . . . . . 147, 150
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 155
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 154
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 80
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 73
Passenger Sensing System . . . . 74
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 72
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 73
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 71 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . 70
Airbags Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 79
Passenger Status Indicator . . . .116
Readiness Light . . . . . . . . . . . . . . .116
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 79
System Check . . . . . . . . . . . . . . . . . . 68
Alarm Vehicle Security . . . . . . . . . . . . . . . . 41
Alert Lane Change . . . . . . . . . . . . . . . . . 198
Side Blind Zone (SBZA) . . . . . . 198
All-Season Tires . . . . . . . . . . . . . . . . 249
Antilock Brake System (ABS) . . . 178 Warning Light . . . . . . . . . . . . . . . . . 121
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 281
Interior . . . . . . . . . . . . . . . . . . . . . . . . 286
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 311
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 195
Assistance Systems for Parking and Backing . . . . . . . . . . 192
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Index 341
Seat Belts (cont'd)Reminders . . . . . . . . . . . . . . . . . . . . .115
Replacing after a Crash . . . . . . . . 68
Use During Pregnancy . . . . . . . . . . 66
Seats Adjustment, Front . . . . . . . . . . . . . . . 53
Head Restraints . . . . . . . . . . . . . . . . 50
Heated and Ventilated Front . . . . 59
Lumbar Adjustment, Front . . . . . . 55
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 56
Power Adjustment, Front . . . . . . . 54
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Reclining Seatbacks . . . . . . . . . . . . 55
Securing Child Restraints . . . . 94, 96
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 124
OnStar . . . . . . . . . . . . . . . . . . . . . . . 323
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 41
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 41
Service . . . . . . . . . . . . . . . . . . . . . . . . . 155 Accessories andModifications . . . . . . . . . . . . . . . . 215
Climate Control System . . . . . . . 147
Doing Your Own Work . . . . . . . . 215
Maintenance Records . . . . . . . . 303
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 291
Parts Identification Label . . . . . 304 Service (cont'd)
Publications Ordering
Information . . . . . . . . . . . . . . . . . . 316
Scheduling Appointments . . . . . 313
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . 120
Services Special Application . . . . . . . . . . . 298
Servicing the Airbag . . . . . . . . . . . . . 79
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 235
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 172
Out of Park . . . . . . . . . . . . . . . . . . . 173
Side Blind Zone Alert (SBZA) . . . 198
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 142
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 275
Special Application Services . . . . 298
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 305
Speedometer . . . . . . . . . . . . . . . . . . . 113
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 122
Start Assist, Hill . . . . . . . . . . . . . . . . . 180
Start Vehicle, Remote . . . . . . . . . . . 34 Starter Switch Check . . . . . . . . . . . 234
Starting the Engine . . . . . . . . . . . . . 169
Steering . . . . . . . . . . . . . . . . . . . . . . . . 159
Heated Wheel . . . . . . . . . . . . . . . . 104
Wheel Adjustment . . . . . . . . . . . . 104
Wheel Controls . . . . . . . . . . . . . . . 104
Stoplamps and Back-up Lamps
Bulb Replacement . . . . . . . . . . . . 240
Storage Areas Cargo ManagementSystem . . . . . . . . . . . . . . . . . . . . . . 101
Center Console . . . . . . . . . . . . . . . 100
Convenience Net . . . . . . . . . . . . . 102
Glove Box . . . . . . . . . . . . . . . . . . . . 100
Instrument Panel . . . . . . . . . . . . . . . 99
Umbrella . . . . . . . . . . . . . . . . . . . . . . 101
Storage Compartments . . . . . . . . . . 99
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 163
Summer Tires . . . . . . . . . . . . . . . . . . 250
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 47
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 195
Infotainment . . . . . . . . . . . . . 146, 320