Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11348462) - 2018 - crc - 5/15/17
336 Vehicle Care
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty.
Do not lash or hook to
suspension components. Use the
proper straps around the tires to
secure the vehicle.
Use only a flatbed tow truck for
towing a disabled vehicle. Never
use a sling type lift or damage will
occur. Use ramps to help reduce
approach angles if necessary.
A towed vehicle should have its
drive wheels off the ground.
Consult a professional towing
service if the disabled vehicle must
be towed.
Caution
Improper use of the tow eye can
cause vehicle damage. Use
caution and low speeds to
prevent damage to the vehicle.
If the vehicle is equipped with tow
eye, only use the tow eye to pull the
vehicle onto a flatbed car carrier
from a flat road surface. Do not use
the tow eye to pull the vehicle from
snow, mud or sand.
The tow eye is located underneath
the load floor, near the spare tire or
the compressor kit, if equipped.
Carefully open the cover in the
fascia by using the small notch that
conceals the tow eye socket.
Install the tow eye into the socket
and turn it until it is fully tightened.
When the tow eye is removed,
reinstall the cover with the notch in
the original position.
Recreational Vehicle
Towing
Recreational vehicle towing refers to
towing the vehicle behind another
vehicle, such as behind a motor
home. The two most common types
of recreational vehicle towing are
known as dinghy towing and dolly
Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 337
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly.
Here are some important things to
consider before recreational vehicle
towing:
.The towing capacity of the
towing vehicle. Be sure to read
the tow vehicle manufacturer's
recommendations.
. How far the vehicle will be
towed. Some vehicles have
restrictions on how far and how
long they can tow.
. The proper towing equipment.
See your dealer or trailering
professional for additional advice
and equipment
recommendations.
. Whether the vehicle is ready to
be towed. Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.Caution
Use of a shield mounted in front
of the vehicle grille could restrict
airflow and cause damage to the
transmission. The repairs would
not be covered by the vehicle
warranty. If using a shield, only
use one that attaches to the
towing vehicle.
Dinghy Towing (with Automatic
Transmission)
Caution
If the vehicle is towed with all four
wheels on the ground, the
drivetrain components could be
damaged. The repairs would not
be covered by the vehicle
warranty. Do not tow the vehicle
with all four wheels on the
ground.
Vehicles with an automatic
transmission should not be towed
with all four wheels on the ground.
If the vehicle must be towed, a dolly
should be used. See "Dolly Towing"
later in this section.
Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11348462) - 2018 - crc - 5/15/17
338 Vehicle Care
Dinghy Towing (with Manual
Transmission)
To dinghy tow the vehicle from the
front with all four wheels on the
ground:1. Position the vehicle to tow and then secure it to the towing
vehicle.
2. Shift the transmission to Neutral.
3. Turn the ignition to ACC/ ACCESSORY.
4. To prevent the battery from draining while the vehicle is
being towed, remove fuses F15, F23, F26, and F27 from
the instrument panel fuse
block. See
Instrument Panel
Fuse Block 0295.
Remember to reinstall the fuses
once the destination has been
reached.
Caution
If 105 km/h (65 mph) is exceeded
while towing the vehicle, it could
be damaged. Never exceed
105 km/h (65 mph) while towing
the vehicle.
Caution
Towing the vehicle from the rear
could damage it. Also, repairs
would not be covered by the
vehicle warranty. Never have the
vehicle towed from the rear.
Dolly Towing
To tow the vehicle with the two rear
wheels on the ground and the front
wheels on a dolly: 1. Put the front wheels on a dolly.
Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 339
2. Shift an automatic transmissioninto P (Park) or a manual
transmission into 1 (First) gear.
3. Set the parking brake.
4. Clamp the steering wheel in a straight-ahead position with a
clamping device designed for
towing.
5. Turn the ignition off.
6. Secure the vehicle to the dolly.
7. Release the parking brake.Caution
Towing the vehicle from the rear
could damage it. Also, repairs
would not be covered by the
vehicle warranty. Never have the
vehicle towed from the rear.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants 0359.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
(Continued)
Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11348462) - 2018 - crc - 5/15/17
350 Service and Maintenance
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
0 202.
. Are driven on reasonable road
surfaces within legal driving
limits.
. Use the recommended fuel. See
Fuel (Gasoline) 0244.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart. The Additional Required Services -
Severe are for vehicles that are:
.
Mainly driven in heavy city traffic
in hot weather
. Mainly driven in hilly or
mountainous terrain
. Frequently towing a trailer
. Used for high speed or
competitive driving
. Used for taxi, police, or delivery
service
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work 0260.
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.
Check the engine oil level. See
Engine Oil 0265.
Once a Month
. Check the tire inflation
pressures. See Tire Pressure
0 305.
. Inspect the tires for wear. See
Tire Inspection 0311.
. Check the windshield washer
fluid level. See Washer Fluid
0 276.
Once a Year (Minimum)
. On vehicles with diesel engines,
it is recommended to drain the
diesel fuel filter of water when
the WATER IN FUEL -
CONTACT SERVICE message
displays or a minimum of once
a year.
Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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354 Service and Maintenance
(3)Or every two years, whichever
comes first. The diesel fuel filter
cartridge may need to be replaced
more frequently, based on biodiesel
usage, driving in severe dust
climate or off-road driving or towing
a trailer for extended periods.
(4) Or every four years, whichever
comes first.
(5) Or every five years, whichever
comes first. See Cooling System
0 272.
(6) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(7) If equipped with an automatic
transmission, replace brake fluid
every five years. See Brake Fluid
0 278.
(8) If equipped with a manual
transmission, replace brake/clutch
fluid every three years. See Brake
Fluid 0278.
Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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356 Service and Maintenance
(2)Visually check all fuel and vapor
lines and hoses for proper
attachment, connection, routing, and
condition.
(3) Or every two years, whichever
comes first. The diesel fuel filter
cartridge may need to be replaced
more frequently, based on biodiesel
usage, driving in severe dust
climate or off-road driving or towing
a trailer for extended periods.
(4) Or every four years, whichever
comes first.
(5) Or every five years, whichever
comes first. See Cooling System
0 272.
(6) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(7) If equipped with an automatic
transmission, replace brake fluid
every five years. See Brake Fluid
0 278.
(8) If equipped with a manual
transmission, replace brake/clutch
fluid every three years. See Brake
Fluid 0278.Special Application
Services
.
Severe Commercial Use
Vehicles Only: Lubricate chassis
components every oil change.
. Have underbody flushing service
performed. See "Underbody
Maintenance" in Exterior Care
0 339.
Additional
Maintenance and Care
Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required.
It is recommended that your dealer
perform these services —their
trained dealer technicians know
your vehicle best. Your dealer can
also perform a thorough
assessment with a multi-point
inspection to recommend when your
vehicle may need attention.
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required.
Battery
The battery supplies power to start
the engine and operate any
additional electrical accessories.
Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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372 Customer Information
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty. .
Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,