2018 CHEVROLET CITY EXPRESS Owner's Manual

Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
11683523) - 2018 - CRC - 7/10/17
120 Infotainment System
Phone
Bluetooth
If equipped with Bluetooth capability,
the system can interact with many
cell phones, allowing:
.Making and receiving calls in a
hands-free mode.
. Sharing the cell phone’s address
book or contact list with the
vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system. .
When the vehicle is in motion,
some commands may not be
available so full attention may be
given to operating the vehicle.
. Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section later.
. If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list.
{Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Bluetooth Controls
Use the buttons on the steering
wheel to operate the in-vehicle
Bluetooth system. See Steering
Wheel Controls 082.
gV:Press to answer incoming
calls and start speech recognition.
V: Press and hold to end a call or
reject a call.
A Bluetooth system can use a
Bluetooth-capable cell phone with a
Hands-Free Profile to make and
receive phone calls. The system
can be used while the ignition is on
or in ACC/ACCESSORY. If the
g V
button on the steering wheel is
pressed before the initialization
completes, the system will
announce “Hands-free phone
system not ready” and will not react
to voice commands. Not all phones
support all functions, and not all
phones work with the in-vehicle
Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones.

Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
11683523) - 2018 - CRC - 7/10/17
Infotainment System 121
Choosing a Language
The available languages are
English, Spanish, and French.
To change the language:1. Press and hold
g Vfor more
than five seconds.
2. The system responds with, “Press the PHONE/SEND
(
gV) control for the
hands-free phone system to
enter the voice adaptation
mode or press the PHONE/
END (
V) control to select a
different language.”
3. Press
V.
4. The system responds with the current language and gives the
option to change to another
language. Do nothing and the
session will end after
five seconds and the current
language will remain.
5. To select a different language, press
gordon the steering
wheel. 6. To select the language, press
g
Vwithin five seconds.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For available commands for the
current menu again, say “Help”and
the system will repeat them.
Noise : Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise.
When to Speak : A tone sounds
after the system responds indicating
when it is waiting for a voice
command. Wait until the tone and
then speak. Start speaking a
command within five seconds after
the tone sounds.
How to Speak : Speak clearly in a
calm and natural voice without
pausing between words.
Mute : Say to mute the call. Say
mute again to unmute the call.
Audio System
When using the in-vehicle Bluetooth
system, sound comes through the
vehicle's audio system speakers
and overrides the audio system.
Use the audio system volume knob
or press
x− orx+ on the steering
wheel, during a call, to change the
volume level.
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone.
Pairing Information
. A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.
. Up to five cell phones can be
paired to the Bluetooth system.
. The pairing process is disabled
when the vehicle is moving.

Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
11683523) - 2018 - CRC - 7/10/17
122 Infotainment System
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
. Only one paired cell phone can
be connected to the Bluetooth
system at a time.
. If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To connect to a
different paired phone, see
“Listing All Paired and
Connected Phones” later in this
section.
Pairing a Phone
1. Press
g V.
2. Say “Connect Phone.” The
system acknowledges the
command and announces the
next set of available
commands. 3. Say
“Add Phone.” The system
acknowledges the command
and asks you to initiate
connecting from the phone
handset.
The connecting procedure of
the cell phone varies according
to each cell phone model. See
the cell phone Owner ’s Manual
for details.
When prompted for a Passkey
code, enter “1234”from the
handset.
4. The system asks you to say a name for the phone.
If the name is too long or too
short, the system tells you,
then prompts you for a name
again.
If more than one phone is
connected and the name
sounds too much like a name
already used, the system tells
you, then prompts you for a
name again. Listing All Paired and Connected
Phones
The system can list all cell phones
paired to it. If a paired cell phone is
also connected to the vehicle, the
system responds with
“is connected”
after that phone name:
1. Press
g V.
2. Say “Select Phone.”
Deleting a Paired Phone
The system will list the names
assigned to each phone and then
prompt you for the phone you wish
to delete. Deleting a phone from the
vehicle will also delete the phone
book for that phone:
1. Press
g V.
2. Say “Delete Phone.”
Replace Phone
The system will replace an existing
phone pairing with a new phone.
The system will keep all voice tags
assigned to your phone book.
1. Press
g V.

Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
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Infotainment System 123
2. Say“Replace Phone.”
Bluetooth Off
Use the Bluetooth Off command to
prevent a wireless connection to
your phone.
1. Press
g V.
2. Say “Bluetooth Off.”
Making a Call
Calls can be made using the
following commands:
Call :This command is used to dial
a stored name.
Phone Number : This command
allows a phone number to be dialed
by entering the digits one at a time.
Special Number : This command
allows special characters in a phone
number.
Re-dial : This command is used to
dial the last number used on the cell
phone.
Call Back : This command is used
to call the last incoming phone
number. During a Call
During a call there are several
command options available. Press
g
Von the steering wheel to mute
the receiving voice and enter
commands.
Help : The system announces the
available commands.
Cancel or Quit : The system
announces “Cancel,”ends the
session, and returns to the call.
Send : Use the Send command to
enter numbers, “*”or“#” during a
call. For example, if you were
directed to dial an extension by an
automated system, say “Send one
two three four.”
The system acknowledges the
command and sends the tones
associated with the numbers. The
system then ends the session and
returns to the call. Say “star”for“*”
and say “pound”for“#”. Transfer Call :
Use the Transfer
Call command to transfer the call
from the Bluetooth Hands-Free
Phone System to the cell phone
when privacy is desired.
The system announces, “Transfer
call. Call transferred to privacy
mode.” The system then ends the
session.
To reconnect the call from the cell
phone to the Bluetooth Hands-Free
System, press the
g Vbutton.
Mute : Use this command to mute
your voice so the other party cannot
hear it. Use the mute command
again to unmute your voice.
Using the “Call”Command
1. Press
g V.
2. Say “Call.”
3. Say the name you want to call.
4. The system repeats it back. If there are multiple numbers
associated with the name, the
system asks you to choose the
correct number.

Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
11683523) - 2018 - CRC - 7/10/17
124 Infotainment System
5. Once you have confirmed thename and location, the system
begins the call.
Using the “Phone Number”
Command
The Phone Number command
allows a phone number to be dialed
by entering the digits one at a time.
1. Press
g V.
2. Say “Call.”
3. Say “Phone Number.”
4. Say each digit, one at a time, that you want to dial. After the
number is entered, the system
repeats it back.
5. Say “Dial.”
Using the “Special Number”
Command
The Special Number command
allows for dialing more than 10 digits
or any special characters.
1. Press
g V.
2. Say “Call.”
3. Say “Special Number.” 4. Say each digit, one at a time,
that you want to dial. After the
number is entered, the system
repeats it back.
5. Say “Dial.”
Using the “Re-dial”Command
Use the Re-dial command to call the
last number that was dialed.
1. Press
g V.
2. Say “Call.”
3. Say “Re-dial.”
Using the “Call Back” Command
Use the Call Back command to dial
the number of the last incoming call.
1. Press
g V.
2. Say “Call.”
3. Say “Call Back.”
Phonebook
Without Automatic Download
For phones that do not support
automatic download of the phone
book the Phone book command is
used to manually add entries to the
vehicle phone book.
The phone book stores up to
40 names for each phone connected
to the system.
The following commands are used
to delete and store phone numbers.
Transfer Entry : This command will
store a name into the system.
Delete Entry : This command will
erase one entry from the
phone book.
List Names : This command will list
all the names in the phone book.
Using the “Transfer Entry”
Command
1. Press
g V.
2. Say “Transfer Entry.”
3. When prompted, say the new entry name.

Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
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Infotainment System 125
4. The system will ask you totransfer a phone number stored
in the cell phone’s memory.
5. Enter a phone number by voice command.
6. Say “Transfer Entry.” The
system acknowledges the
command and asks you to start
the transfer from the phone
handset.
7. The system repeats the number and prompts you for
the next command. When you
have finished entering numbers
or transferring an entry, say
“Store.”
8. The system confirms the name, location, and number.
Using the “Delete Entry”
Command
1. Press
g V.
2. Say “Delete Entry.”
3. Speak the name to delete or say “List Names” to choose an
entry. Using the
“List Names” Command
1. Press
g V.
2. Say “List Names.”
3. The system responds with a list of names from the phone book.
To stop the playback of the list
at any time press
V.
With Automatic Download
For phones that support automatic
download of the phone book the
“Phone book” command is used to
manage phone book entries.
The phone book stores up to
1,000 names for each phone
connected to the system.
When a phone is connected to the
system, the phone book is
automatically downloaded to the
vehicle. This feature allows access
to the phone book from the
Bluetooth system and calls contacts
by name. You can record a custom
voice tag for contact names that the
system has difficulty recognizing.
See “Record name” in this section. List Names :
This command will list
all the names and locations in the
phone book.
Record Name : This command will
record custom voice tags for contact
names in the phone book that the
vehicle has difficulty recognizing.
Using the “List Names” Command
1. Press
g V.
2. Say “List Names.”
3. The system responds with a list of names and locations in the
phone book. To stop the
playback of the list at any time
press
V.
Using the “Record Name”
Command
1. Press
g V.
2. Say “Record Name.”
This feature can also be used to
record voice tags to directly dial an
entry with multiple numbers. Up to
40 voice tags can be recorded to
the system.

Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
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126 Infotainment System
Recent Calls
Use the Recent Calls command to
access outgoing, incoming,
or missed calls or dial numbers for
the last incoming or outgoing calls.
Outgoing :Use the Outgoing
command to list the outgoing
calls made.
Incoming : Use the Incoming
command to list the incoming
calls made.
Missed : Use the Missed command
to list the calls not answered.
Call Back : Use the Call Back
command to call the last incoming
phone number.
Re-dial : Use the Re-dial command
to call the last outgoing number
called.
Using the “Outgoing” Command
1. Press
g V.
2. Say “Outgoing.”
3. The system repeats a list of the outgoing calls. Using the
“Incoming” Command
1. Press
g V.
2. Say “Incoming.”
3. The system repeats a list of the incoming calls.
Using the “Missed”Command
1. Press
g V.
2. Say “Missed.”
3. The system repeats a list of missed calls.
Using the “Call Back” Command
1. Press
g V.
2. Say “Call Back.”
3. The system calls back the last incoming phone number.
Using the “Re-dial”Command
1. Press
g V.
2. Say “Re-dial.”
3. The system calls the last outgoing number called.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Press
gVto answer the call.
. Press
Vto ignore a call.
Ending a Call
PressVto end a call.
Voice Adaptation (VA) Mode
VA allows up to two out-of-dialect
users to train the system to improve
recognition accuracy. By repeating a
number of commands, the users
can create a voice model of their
own voice that is stored in the
system. The system is capable of
storing a different voice adaptation
model for each connected phone.

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Infotainment System 127
Training
To train a voice:1. Park the vehicle in a reasonably quiet outdoor
location.
2. Sit in the driver seat with the engine running and the parking
brake on.
3. Press and hold
g Vfor more
than five seconds.
4. The system responds with, “Press the PHONE/SEND
(
gV) for the hands-free
phone system to enter the
voice adaptation mode or press
the PHONE/END (
V) to select
a different language.” See
“Language” previously in this
section.
5. Voice memory A or B is automatically selected. If both
memory locations are already
used, the system will prompt
you to overwrite one. Follow
the instructions provided by the
system. 6. When the preparation is
complete and you are ready to
begin, press
gV.
7. The VA mode will be explained. Follow the instructions
provided by the system.
8. When the training is finished, the system will tell you that an
adequate number of phrases
have been recorded.
9. The system will announce that VA has been completed and
the system is ready.
The VA mode will stop if:
. The
gVcontrol is pressed for
more than five seconds in
VA mode.
. The vehicle begins moving
during VA mode.
. The ignition switch is placed in
the OFF or LOCK position.
Manual Control
While using the voice recognition
system, it is possible to select menu
options to use the steering wheel
controls instead of speaking voice
commands. This can be especially
helpful if the noise of driving makes
it difficult for the voice recognition
system to accurately interpret
commands. The manual control
mode does not allow dialing a
phone number by digits. The user
may select an entry from the
Phonebook or Recent Calls lists. To
re-activate voice recognition, exit
the manual control mode by
pressing and holding
V, then press
gVto start the Hands Free Phone
System.
To start Manual Control Mode:
1. From an active Phone book or Recent Call list, press
Q
TUNE/FF-REW FOLDERRup
or down.
2. The system responds with “Showing Manual Options.”