Page 266 of 370

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11434431) - 2018 - crc - 2/14/18
Vehicle Care 265
A vehicle cover, which can reduce
sun loading on the vehicle and
improve high voltage battery life, is
available from your dealer.
Refer to the replacement number
shown on the original battery label
when a new 12-volt battery is
needed. The vehicle has an
Absorbed Glass Mat (AGM) 12-volt
battery. Installation of a standard
12-volt battery will result in reduced
12-volt battery life.
When using a 12-volt battery
charger on the 12-volt AGM battery,
some chargers have an AGM
battery setting on the charger.
If available, use the AGM setting on
the charger, to limit charge voltage
to 14.8 volts.
{Warning
WARNING:Battery posts,
terminals, and related
accessories contain lead and lead
compounds, chemicals known to
the State of California to cause
(Continued)
Warning (Continued)
cancer and birth defects or other
reproductive harm. Batteries also
contain other chemicals known to
the State of California to cause
cancer.WASH HANDS AFTER
HANDLING. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
See California Proposition
65 Warning 0255 and the back
cover.
Vehicle Storage
{Warning
Batteries have acid that can burn
you and gas that can explode.
You can be badly hurt if you are
not careful. See Jump Starting -
North America 0304 for tips on
working around a battery without
getting hurt. Up to Four Weeks
.
Plug in the charge cord.
Four Weeks to 12 Months
. Discharge the high voltage
battery until two or three bars
remain on the battery range
indicator (Battery symbol) on the
instrument cluster.
. Do not plug in the charge cord.
. Remove the black negative (−)
cable from the 12-volt battery
and attach a trickle charger to
the battery terminals or keep the
12-volt battery cables connected
and trickle charge from the
underhood remote positive (+)
and negative (−) terminals. See
Jump Starting - North America
0304 for the location of these
terminals.
Caution
The vehicle is equipped with an
AGM/VRLA 12-volt battery, which
can be damaged by using the
(Continued)
Page 347 of 370

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11434431) - 2018 - crc - 2/14/18
346 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 346
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 347
Security . . . . . . . . . . . . . . . . . . . . . . 348
Navigation . . . . . . . . . . . . . . . . . . . . 348
Connections . . . . . . . . . . . . . . . . . . 349
Diagnostics . . . . . . . . . . . . . . . . . . . 351
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 352
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location
information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Q
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Page 348 of 370

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11434431) - 2018 - crc - 2/14/18
OnStar 347
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions. .
Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Page 355 of 370

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11434431) - 2018 - crc - 2/14/18
354 OnStar
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0252. Added electrical