2018 CADILLAC ESCALADE infotainment system

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
184 DRIVING AND OPERATING
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means“always
expect the unexpected.” The first step
in driving defensively is to wear the
seat belt. See Seat Belts075.
. Assume that other road users
(pedestrians, bicyclists, and other
drivers) are going to be careless
and make mistakes. Anticipate
what they might do and be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even a
small amount of alcohol. You can
have a serious —or even fatal —
collision if you drive after drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating are
important factors in helping to control
a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time. Average driver reaction time is about
three-quarters of a second. In that
time, a vehicle moving at 100 km/h
(60 mph) travels 20 m (66 ft), which
could be a lot of distance in an
emergency.
Helpful braking tips to keep in mind
include:
.
Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake normally
but do not pump the brakes. Doing so
could make the pedal harder to push
down. If the engine stops, there will
be some power brake assist but it will
be used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the brake
pedal will be harder to push.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
DRIVING AND OPERATING 203
Retained Accessory
Power (RAP)
Some vehicle accessories may be used
after the ignition is turned off.
The power windows and sunroof,
if equipped, will continue to work for
up to 10 minutes or until any door is
opened.
The infotainment system will continue
to work for 10 minutes, until the
driver door is opened, or until the
ignition is turned on or placed in
ACC/ACCESSORY.
Shifting Into Park
{Warning
It can be dangerous to get out of
the vehicle if the shift lever is not
fully in P (Park) with the parking
brake firmly set. The vehicle can
roll. If you have left the engine
running, the vehicle can move
suddenly. You or others could be
injured. To be sure the vehicle will(Continued)
Warning (Continued)
not move, even when you are on
fairly level ground, use the steps
that follow. If the vehicle has a
four-wheel-drive transfer case with
a N (Neutral) position, and the
transfer case is in N (Neutral), the
vehicle will be free to roll, even if
the shift lever is in P (Park). Be sure
the transfer case is in a drive gear.
If towing a trailer, seeDriving
Characteristics and Towing Tips
0 252.
1. Hold the brake pedal down, then set the parking brake.
See Parking Brake 0215 or
Electric Parking Brake 0216.
2. Move the shift lever into the P (Park) position by pulling the
shift lever toward you and
moving it up as far as it will go.
3. Be sure the transfer case is in a drive gear –not in N (Neutral).
4. Turn the ignition off.
Leaving the Vehicle with the
Engine Running
{Warning
It can be dangerous to leave the
vehicle with the engine running.
The vehicle could move suddenly if
the shift lever is not fully in
P (Park) with the parking brake
firmly set.
If you have four-wheel drive and
the transfer case is in N (Neutral),
the vehicle will be free to roll, even
if the shift lever is in P (Park). So be
sure the transfer case is in a drive
gear –not in N (Neutral).
And, if you leave the vehicle with
the engine running, it could
overheat and even catch fire. You or
others could be injured. Do not
leave the vehicle with the engine
running unless you have to.
If you have to leave the vehicle with
the engine running, be sure the
vehicle is in P (Park) and the parking

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
234 DRIVING AND OPERATING
Rear Vision Camera (RVC)
When the vehicle is shifted into
R (Reverse), the RVC displays an
image of the area behind the vehicle
in the infotainment display. The
previous screen displays when the
vehicle is shifted out of R (Reverse)
after a short delay. To return to the
previous screen sooner, press any
button on the infotainment system,
shift into P (Park), or reach a vehicle
speed of approximately 12 km/h
(8 mph). The rear vision camera is
above the license plate.
1. View Displayed by the RearVision Camera
1. View Displayed by the RearVision Camera
2. Corners of the Rear Bumper
Displayed images may be farther or
closer than they appear. The area
displayed is limited and objects that
are close to either corner of the
bumper or under the bumper do not
display.
A warning triangle may display to
show that Rear Parking Assist (RPA)
has detected an object. This triangle
changes from amber to red and
increases in size the closer the object.
Surround Vision
If equipped, Surround Vision displays
an image of the area surrounding the
vehicle, along with the front or rear
camera views in the infotainment display. The front camera is in the
grille or near the front emblem, the
side cameras are on the bottom of the
outside rearview mirrors, and the rear
camera is above the license plate.
{Warning
The Surround Vision cameras have
blind spots and will not display all
objects near the corners of the
vehicle. Folding side mirrors that
are out of position will not display
surround view correctly. Always
check around the vehicle when
parking or backing.
1. Views Displayed by the
Surround Vision Cameras

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
DRIVING AND OPERATING 235
2. Area Not Shown
1. Views Displayed by theSurround Vision Cameras
2. Area Not Shown
Front Vision Camera
If equipped, a view of the area in front
of the vehicle shows in the
infotainment display. The view
displays after shifting from R (Reverse)
to a forward gear, or by touching
CAMERA on the infotainment display,
and when the vehicle is moving
forward slower than 8 km/h (5 mph).
If equipped, the front view camera
also displays when the Parking Assist
system detects an object within
30 cm (12 in).
{Warning
The camera(s) do not display
children, pedestrians, bicyclists,
crossing traffic, animals, or any
other object outside of the cameras’
field of view, below the bumper,
or under the vehicle. Shown
distances may be different from
actual distances. Do not drive or
park the vehicle using only these
camera(s). Always check behind and
around the vehicle before driving.
Failure to use proper care may
result in injury, death, or vehicle
damage. Parking Assist
With Front and Rear Parking Assist,
as the vehicle moves at speeds of less
than 8 km/h (5 mph) the sensors on
the bumpers may detect objects up to
1.2 m (4 ft) in front and 2.5 m (8 ft)
behind the vehicle within a zone
25 cm (10 in) high off the ground and
below bumper level. These detection
distances may be shorter during
warmer or humid weather. Blocked
sensors will not detect objects and
can also cause false detections. Keep
the sensors clean of mud, dirt, snow,
ice, and slush; and clean sensors after
a car wash in freezing temperatures.
{Warning
The Parking Assist system does not
detect children, pedestrians,
bicyclists, animals, or objects
located below the bumper or that
are too close or too far from the
vehicle. It is not available at speeds
greater than 8 km/h (5 mph). To
prevent injury, death, or vehicle
(Continued)

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
DRIVING AND OPERATING 237
{Warning
RAB may not avoid many types of
backing crashes. Do not wait for the
automatic braking to apply. This
system is not designed to replace
driver braking and only works in
R (Reverse) when an object is
detected directly behind the vehicle.
It may not brake or stop in time to
avoid a crash. It will not brake for
objects when the vehicle is moving
at very low speeds. It does not
detect children, pedestrians,
bicyclists, animals, or objects below
the bumper or that are too close or
too far from the vehicle. To prevent
injury, death, or vehicle damage,
even with RAB, always check the
area around the vehicle before and
while backing.
Pressing the brake pedal after the
vehicle comes to a stop will release
RAB. If the brake pedal is not pressed
soon after the stop, the Electric Parking Brake may be set. When it is
safe, press the accelerator pedal firmly
at any time to override RAB.
{Warning
There may be instances where
unexpected or undesired automatic
braking occurs. If this happens,
either press the brake pedal or
firmly press the accelerator pedal to
release the brakes from the RAB
system. Before releasing the brakes,
check the RVC and check the area
around the vehicle to make sure it
is safe to proceed.
Rear Cross Traffic Alert (RCTA)
If equipped, when the vehicle is
shifted into R (Reverse), RCTA shows a
red warning triangle with a left or
right pointing arrow on the
infotainment display to warn of traffic
coming from the left or right. This
system detects objects coming from
up to 20 m (65 ft) from the left or
right side of the vehicle. When an
object is detected, either three beeps
sound from the left or right or three Safety Alert Seat pulses occur on the
left or right side, depending on the
direction of the detected vehicle.
Use caution while backing up when
towing a trailer, as the RCTA
detection zones that extend out from
the back of the vehicle do not move
further back when a trailer is towed.
Turning the Features On or Off
PressXon the center stack to turn
on or off the Front and Rear Parking
Assist, Rear Cross Traffic Alert,
Reverse Automatic Braking, and
Backing Warning System at the same
time. The indicator light next to the
button comes on when the features
are on and turns off when the features
have been disabled.
Front and Rear Parking Assist can be
turned off, on, or on with towbar
through vehicle personalization. See

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
238 DRIVING AND OPERATING
“Park Assist”under Vehicle
Personalization 0152. If the parking
assist is turned off through vehicle
personalization, the park assist button
will be disabled. To turn the parking
assist on again, select On in the
vehicle personalization menu. The On
with Towbar setting allows for the
parking assist to work properly with
the trailer hitch.
Turn off parking assist and Reverse
Automatic Braking when towing a
trailer.
To turn the RPA symbols, guidance
lines (on some models), or Rear Cross
Traffic Alert on or off, see “Rear
Camera ”under Vehicle Personalization
0 152. On some models, select the
guidance lines button on the
infotainment display to turn them on
or off.
On some vehicles the RCTA setting
can be turned off through “Collision/
Detection Systems” underVehicle
Personalization 0152.Automatic Parking Assist (APA)
If equipped, APA searches for and
steers the vehicle into parallel and
perpendicular parking spots. When
using APA, you must still shift gears,
and control the brakes and
accelerator. A display and audible
beeps help to guide parking
maneuvers.
{Warning
APA does not apply the brakes. APA
may not detect objects in the
parking space, objects that are soft
or narrow, objects high off the
ground such as flatbed trucks,
or objects below ground level such
as large potholes. Always verify that
the parking space is appropriate for
parking a vehicle. APA does not
respond to changes in the parking
space, such as movement of an
adjacent vehicle, or a person or
object entering the parking space.
APA does not detect or avoid traffic
that is behind or alongside of the
(Continued)
Warning (Continued)
vehicle. Always be prepared to stop
the vehicle during the parking
maneuver.
Press
Oon the center stack to
enable the system to search for a
parking space that is large enough and
within 1.5 m (5 ft) of the vehicle. The
vehicle speed must be below
30 km/h (18 mph). APA does not work
in 4
mor 4n.
The system cannot:
. Detect whether it is a legal parking
space.
. Park exactly lined up with the
vehicle next to it if the spot is
approached at an angle or if the
parking space is angled.
. Park exactly centered in a spot
that is marked too large.
. Always detect short curbs.
When enabled, APA searches for
parallel parking spaces to the right of
the vehicle. To search for a parking

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
DRIVING AND OPERATING 239
space to the left, turn on the left turn
signal or, if available, change the side
selection in the infotainment display.
To switch the parking mode between
parallel and perpendicular, press and
hold
Oduring the search process or,
if available, change the parking mode
in the infotainment display.
After completely passing a large
enough space, an audible beep occurs
and a red stop symbol is displayed.
If the vehicle is in R (Reverse), but
does not steer into the expected
space, this may be because the system
is maneuvering the vehicle into a
previously detected space. The APA
system does not need service.
APA will instruct the vehicle to stop
once a large enough space is found.
Follow the displayed instructions.
When instructed to drive in reverse,
shift to R (Reverse) to engage
automatic steering. The steering wheel
will briefly vibrate as a reminder to
remove hands from the steering
wheel. Check surroundings and
continue braking or accelerating as
needed, and be prepared to stop to
avoid vehicles, pedestrians, or objects.
If the vehicle exceeds 10 km/h
(6 mph), APA is automatically
disengaged and automatic steering
will turn off. A progress arrow displays
the status of the parking maneuver.
Depending on the space size,
additional maneuvers may be
required, and there will be additional instructions. When changing gears,
allow the automatic steering to
complete before continuing the
parking maneuver. Upon successful
completion of a maneuver, APA will
beep and display a PARKING
COMPLETE message. Place the vehicle
in P (Park).
APA may automatically disengage if:
.
The steering wheel is used by the
driver.
. The maximum allowed speed is
exceeded.
. There is a failure with the APA
system.
. Electronic stability control or
antilock brakes are activated.
. A high priority vehicle message is
displayed in the DIC.
To cancel APA, press
Oagain.
When the System Does Not Seem to
Work Properly
The APA system may require a short
period of driving along curves to
calibrate.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
362 CUSTOMER INFORMATION
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 362
Customer Assistance Offices . . . . 364
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 365
Online Owner Center . . . . . . . . . . . . . 365
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 365
Roadside Service . . . . . . . . . . . . . . . . . 366
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 368
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 368
Collision Damage Repair . . . . . . . . . 369
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . . . . 371
Radio Frequency Statement . . . . . 372
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 372
Reporting Safety Defects to the Canadian Government . . . . . . . . . 373 Reporting Safety Defects to
General Motors . . . . . . . . . . . . . . . . . 373
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Event Data Recorders . . . . . . . . . . . . 374
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Infotainment System . . . . . . . . . . . . . 375
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.
STEP TWO : If after contacting a
member of dealership management, it
appears your concern cannot be
resolved by your dealership without