2018 CADILLAC ESCALADE infotainment system

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
CUSTOMER INFORMATION 375
others for research purposes, where a
need is shown and the data is not tied
to a specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar
and has an active service plan,
additional data may be collected
through the OnStar system. This
includes information about the
vehicle’s operation; collisions involving
the vehicle; the use of the vehicle and
its features; and, in certain situations,
the location and approximate GPS
speed of the vehicle. Refer to the
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
SeeOnStar Additional Information
0 382.
Infotainment System
Using the navigation system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. See the
infotainment manual for information
on stored data and for deletion
instructions.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
376 ONSTAR
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 376
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 377
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 378
Connections . . . . . . . . . . . . . . . . . . . . . . 379
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 381
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 382
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor for
Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers.
OnStar may collect information about
you and your vehicle, including
location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is active. PressQ
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
378 ONSTAR
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
Navigation
OnStar navigation requires a specific
OnStar service plan. Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to
open the OnStar app on the
infotainment display. For other
vehicles press
=as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Cancel route.” System
responds: “Do you want to cancel
directions?”
3. Say “Yes.”System responds: “OK,
request completed, thank you,
goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System responds
with the last direction given,
then responds with “OnStar
ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
ONSTAR 379
2. Say“Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,”
then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following OnStar services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada). Ensuring Security
.
Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use
a combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier). This
is your network’s name that is
visible to other wireless devices.
Choose a unique name and avoid
family names or vehicle
descriptions.
OnStar Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then select Wi-Fi Hotspot. On some vehicles,
touch Wi-Fi or Wi-Fi Settings on
the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR
to connect with an Advisor. On
some vehicles, the SSID and
password can be changed in the
Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
380 ONSTAR
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance. .
Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
For myCadillac mobile app
information and compatibility, see
www.my.cadillac.com.
An active OnStar service, compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service, which
requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to
open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other vehicles
press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds: “OK,
calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
ONSTAR 381
2. Say“Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds: “OK,
dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a way
to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and data
rates may apply.
Advanced Diagnostics requires an
active OnStar paid service plan, e-mail
address on file, and enrollment in
Advanced Diagnostics.
Includes:
. Diagnostic Alerts: Set preferences
to receive real-time e-mails, texts,
or monthly reports of the vehicle’s
health. Or press
Qto have an
Advisor initiate a remote
diagnostic report.
. Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with key
vehicle components, such as the
battery, fuel system, or starter
system. Alerts for potential issues
appear on the infotainment display. Proactive Alerts are
designed to help predict specific
types of issues based on
information collected from the
vehicle. Other factors may affect
vehicle performance. Not all issues
will deliver alerts. In some cases, a
dealer service check may be
required to confirm the accuracy
of the alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time for
maintenance. Your dealer will then
contact you to set up an
appointment.
To begin, press
Qto speak to an
Advisor, or see www.onstar.com.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
INDEX 389
Climate Control SystemsDual Automatic . . . . . . . . . . . . . . . . . . . 173
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Cluster, Instrument . . . . . . . . . . . . . . . . . 130
Collision Damage Repair . . . . . . . . . . . 369
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Connections OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Control of a Vehicle . . . . . . . . . . . . . . . . 184
Convenience Net . . . . . . . . . . . . . . . . . . . . 118
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 49
Coolant Engine Temperature Gauge . . . . . . 134
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .173, 178
Cooling System . . . . . . . . . . . . . . . . . . . . . 273
Cornering Lamps . . . . . . . . . . . . . . . . . . . 169
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 222 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Cruise Control, Adaptive . . . . . . . . . . . 225
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Customer Assistance . . . . . . . . . . . . . . . 365
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Text Telephone (TTY) Users . . . . . 365
Customer Information Service Publications Ordering
Information . . . . . . . . . . . . . . . . . . . . . . 371
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 362
D
Damage Repair, Collision . . . . . . . . . . . 369
Danger, Warning, and Caution . . . . . . . . 3
Data CollectionInfotainment System . . . . . . . . . . . . . 375
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Data Recorders, Event . . . . . . . . . . . . . . 374
Daytime Running Lamps (DRL) . . . 166
Defensive Driving . . . . . . . . . . . . . . . . . . . 184
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 39
Diagnostics OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Distracted Driving . . . . . . . . . . . . . . . . . . 183
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 169
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 145
Delayed Locking . . . . . . . . . . . . . . . . . . . . 39 Door (cont'd)
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 39
Drive Belt Routing, Engine . . . . . . . . . 361
Driver Assistance Systems . . . . . . . . . 233
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 145
Driver Mode Control . . . . . . . . . . . . . . . . 220
Driving Assistance Systems . . . . . . . . . . . . . . . 240
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 252
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
For Better Fuel Economy . . . . . . . . . . . 27
Hill and Mountain Roads . . . . . . . . 191
If the Vehicle is Stuck . . . . . . . . . . . . 193
Loss of Control . . . . . . . . . . . . . . . . . . . . 186
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Off-Road Recovery . . . . . . . . . . . . . . . . 185
Vehicle Load Limits . . . . . . . . . . . . . . 193
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 190
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Winter Mode Light . . . . . . . . . . . . . . . 140
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . 173

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
INDEX 391
Full-Size Spare Tire . . . . . . . . . . . . . . . . . 328
FusesEngine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Fuses and Circuit Breakers . . . . . . . 288
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 293, 296
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
G
Garage Door Opener . . . . . . . . . . . . . . . . 160Programming . . . . . . . . . . . . . . . . . . . . . . 160
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 285
Gauges Engine Coolant Temperature . . . . 134
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Speedometer . . . . . . . . . . . . . . . . . . . . . . 132
Tachometer . . . . . . . . . . . . . . . . . . . . . . . 133
Trip Odometer . . . . . . . . . . . . . . . . . . . . 133
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . . . . . 129
General Information Service and Maintenance . . . . . . . . 345
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 264
Glass Replacement . . . . . . . . . . . . . . . . . 285 Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
H
Hazard Warning Flashers . . . . . . . . . . 168
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 59
Head-up Display . . . . . . . . . . . . . . . . . . . . 147
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 167
Bulb Replacement . . . . . . . . . . . . . . . . 287
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . . . 166
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 166
High-Beam On Light . . . . . . . . . . . . . . 144
High/Low Beam Changer . . . . . . . . . 166
Lamps On Reminder . . . . . . . . . . . . . . 144
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Steering Wheel . . . . . . . . . . . . . . . . . . . . 121
Heated and Cooled Front Seats . . . . . 67
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 51
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Heating . . . . . . . . . . . . . . . . . . . . . . . . .173, 178
High-Beam On Light . . . . . . . . . . . . . . . . 144
High-Speed Operation . . . . . . . . . . . . . . 307 Hill and Mountain Roads . . . . . . . . . . 191
Hill Start Assist (HSA) . . . . . . . . . . . . . 218
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
How to Wear Seat Belts Properly . . . 76
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . .173, 178
I
Ignition Positions . . . . . . . . . . . . . . . . . . . 199
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 141
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . 172
Infotainment System . . . . . . . . . . . . . . . 375
Instrument Cluster . . . . . . . . . . . . . . . . . 130
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . . . . 116
Interior Rearview Mirrors . . . . . . . . . . . 51
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . 329
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . 29
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28